Iredell Memorial Hospital

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  • Interior

    A clean corridor in a hospital, featuring mop buckets and polished floors.
  • Outdoors

    A school building with a brick exterior and large windows, situated outdoors.
  • Building

    A modern architectural structure featuring a combination of glass and brick.
  • Architecture

    A modern commercial building featuring a striking glass facade surrounded by landscaped greenery.
  • Windows

    The entrance of a brick building featuring large glass doors and signage.
  • Landscaping

    A welcoming entrance with colorful flowers leading to a building.
  • Outdoor

    A sign indicating visitor parking for Iredell.
  • Exterior

    Exterior view of a modern retail establishment.
  • Healthcare

    Sign of Iredell Health System displayed on a pink background.
  • Brick Exterior

    A commercial building with brick and stone accents featuring two retail storefronts.

Iredell Memorial Hospital

557 Brookdale Drive, Statesville, NC 28677

For more information about senior living options: (844) 490-3973

2.6 from 5 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Iredell Memorial Hospital provided excellent care and were very patient and understanding with patients who have special needs, such as autism.
  • pro Many nurses at the facility demonstrated great bedside manner and attentiveness to their patients' needs.
  • pro Physical therapists in the hospital were highly praised for their ability to work effectively with elderly patients.
  • pro The recovery team was supportive, offering comfort items like soda and snacks to family members in need.
  • pro The activities director received positive feedback for engaging and caring interactions with patients.
  • pro Dr. Ong, the attending physician, was rated highly for her exceptional care and attention to patients.
  • pro Some nursing assistants developed strong peer relationships with patients, providing valuable emotional support during their stay.

Cons

  • pro Some nurses at Iredell Memorial Hospital behave as if patients are bothering them and exhibit poor bedside manner.
  • pro Patients sometimes experience long waits for assistance with basic needs like using the restroom or eating due to understaffing.
  • pro There have been instances of lost items and theft reported by patients.
  • pro The nursing staff tends to argue instead of providing help, leading to a negative experience for patients.
  • pro The facility has outdated equipment and furnishings, which detracts from patient comfort and care.
  • pro After initial recovery periods, there is a lack of consistent medical care, as only RNs tend to the patients without regular doctor visits.

Review

Experiences at Iredell Memorial Hospital: A Mixed Bag of Care

Iredell Memorial Hospital has been a pivotal point of care for many families, showcasing both excellent and not-so-great experiences. One notable account highlights a young man with autism and diabetes who underwent an MRI procedure requiring sedation due to his inability to remain still. The family reported that the entire process was seamless and comforting, from the moment they checked in to their time in recovery. Staff members went above and beyond to provide updates during the MRI, alleviating any anxieties that might have arisen during the procedure. The attentiveness of the nurses was particularly appreciated; they displayed patience and understanding towards the young man's unique needs related to his autism. To top off the positive experience, the staff presented him with a small stuffed lion toy, which undoubtedly brightened his day.

Conversely, there are contrasting narratives that reveal deficiencies in care within other wings of Iredell Memorial Hospital. One reviewer expressed significant dissatisfaction with their mother’s stay, stating that despite some exceptional nurses, others exhibited poor bedside manners that left family members feeling like intruders rather than participants in their loved one’s care journey. This lack of empathy was concerning enough that another nurse felt compelled to report their colleague's behavior. Such negative encounters overshadowed what could have been a more uplifting experience, tarnishing an otherwise esteemed reputation.

The sentiments regarding the nursing staff were echoed by those attending physical therapy services at the hospital. While acknowledging that physical therapists performed admirably—particularly when working with elderly patients—the overall nursing experience came under scrutiny due to apparent understaffing problems across departments. Family members recounted instances where patients waited excessively for basic assistance such as using the restroom or simply eating meals. In many cases, patients were left unattended with food trays untouched—a stark reminder of how critical timely care is for patient well-being.

Another reviewer lamented about aftercare that their mother received post-surgery for a partial hip replacement. Though recognizing the competency of Registered Nurses (RNs), concerns arose over certain Certified Nursing Assistants (CNAs) who engaged in arguments rather than aiding patients effectively. The review described an environment where consistent nursing oversight appeared lacking; after several days without contact from a physician, it became evident that decision-making favored those deemed "worse off," leaving others without adequate attention. Although Dr. Ong was highly praised as an attending physician, systemic issues within hospital organization raised red flags for potential improvements.

In stark contrast yet similarly reflective of patient experiences was feedback on skilled nursing facilities managed by Iredell Memorial Hospital following major surgeries or illnesses. Families expressed gratitude toward CNAs who provided fundamental support and built rapport with residents facing daunting health challenges like cancer alongside broken bones. These relationships played crucial roles in enhancing comfort levels during difficult times—even if some structural limitations existed within these facilities themselves.

Lastly, recurring themes in multiple reviews pointed toward outdated infrastructure and insufficient resources impacting overall patient satisfaction levels at Iredell Memorial Hospital's facilities. Complaints about old furniture and inadequate storage areas illustrated concerns about long-term usability—factors that contributed significantly to discomfort during stays at both skilled nursing facilities and general wards alike.

In summary, while individual healthcare professionals often shine brightly amidst challenging environments at Iredell Memorial Hospital—from RNs delivering outstanding clinical care to therapists treating elderly patients with compassion—the overarching experiences reveal inconsistencies rooted deeply within institutional practices requiring urgent attention for improvement towards holistic patient welfare moving forward.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The assisted living community at Iredell Memorial Hospital in Statesville, NC offers a wide range of amenities and care services to ensure that residents have everything they need for a comfortable and fulfilling lifestyle.

The apartments are fully furnished and include amenities such as cable or satellite TV, Wi-Fi/high-speed internet, a small library, and a telephone. Each apartment also has its own kitchenette for those who wish to prepare their own meals.

The community features beautiful outdoor spaces including gardens, providing residents with the opportunity to enjoy nature and fresh air. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. The staff is also available to assist with special dietary restrictions if needed.

Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. Residents with diabetes will receive a specialized diet plan and medication management is available for all residents. The community also provides a mental wellness program to support the emotional well-being of residents.

In addition to the comfortable accommodations and comprehensive care services, the community offers a variety of activities for residents to participate in. These include resident-run activities where individuals can take an active role in organizing events, as well as scheduled daily activities planned by staff members.

Overall, the assisted living community at Iredell Memorial Hospital provides a welcoming and supportive environment where residents can receive personalized care while enjoying an engaging lifestyle filled with amenities and activities.

Nearby Places of Interest

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (9.1 miles)
  • Kickback Jack's (14 miles)
  • Duckworth's Grill & Taphouse Mooresville (14.1 miles)
  • Hickory Tavern (14.1 miles)
  • Cracker Barrel (14.2 miles)
  • McDonald's (14.2 miles)
  • Joel's Asian Grill (14.7 miles)

Parks

  • Lake Norman State Park (9.8 miles)
  • Glen Oak Green Park (23.2 miles)

Pharmacies

  • Crp USA (13.8 miles)
  • Walgreens (14.1 miles)
  • CVS Pharmacy (14.2 miles)
  • Healthsmart Pharmacy (15.3 miles)
  • CVS Pharmacy (15.3 miles)
  • Walgreens (16 miles)
  • CVS Pharmacy (19.6 miles)

Physicians

  • Tall Oaks Family Practice (14 miles)
  • Northshore Orthopedics & Sports Medicine (14.4 miles)
  • Novant Health Lakeside Family Physicians (14.5 miles)
  • PHC Sailview Family Medicine (14.5 miles)
  • Piedmont Healthcare (15.1 miles)
  • Southern Family Medicine (15.3 miles)
  • Shuping George DDS MS PA (15.4 miles)

Cafes

  • Clutch Coffee Bar (14.6 miles)
  • Urban Grind Roasters - Artisan Coffee (15.4 miles)
  • Starbucks (17 miles)
  • Starbucks (24.6 miles)

Theaters

  • AmStar 14 - Mooresville Theatre (14.7 miles)

Places of Worship

  • First Presbyterian Church (15.4 miles)
  • St Therese Catholic Church (15.5 miles)
  • Cove Church (18.6 miles)
  • Liberty Baptist Church (19.4 miles)

Transportation

  • Amtrak (24.9 miles)

Frequently Asked Questions

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