Iredell Memorial Hospital

Pros

• The staff at Iredell Memorial Hospital provided excellent care and were very patient and understanding with patients who have special needs, such as autism.
• Many nurses at the facility demonstrated great bedside manner and attentiveness to their patients' needs.
• Physical therapists in the hospital were highly praised for their ability to work effectively with elderly patients.
• The recovery team was supportive, offering comfort items like soda and snacks to family members in need.
• The activities director received positive feedback for engaging and caring interactions with patients.
• Dr. Ong, the attending physician, was rated highly for her exceptional care and attention to patients.
• Some nursing assistants developed strong peer relationships with patients, providing valuable emotional support during their stay.

Cons

• Some nurses at Iredell Memorial Hospital behave as if patients are bothering them and exhibit poor bedside manner.
• Patients sometimes experience long waits for assistance with basic needs like using the restroom or eating due to understaffing.
• There have been instances of lost items and theft reported by patients.
• The nursing staff tends to argue instead of providing help, leading to a negative experience for patients.
• The facility has outdated equipment and furnishings, which detracts from patient comfort and care.
• After initial recovery periods, there is a lack of consistent medical care, as only RNs tend to the patients without regular doctor visits.

Review

Experiences at Iredell Memorial Hospital: A Mixed Bag of Care

Iredell Memorial Hospital has been a pivotal point of care for many families, showcasing both excellent and not-so-great experiences. One notable account highlights a young man with autism and diabetes who underwent an MRI procedure requiring sedation due to his inability to remain still. The family reported that the entire process was seamless and comforting, from the moment they checked in to their time in recovery. Staff members went above and beyond to provide updates during the MRI, alleviating any anxieties that might have arisen during the procedure. The attentiveness of the nurses was particularly appreciated; they displayed patience and understanding towards the young man's unique needs related to his autism. To top off the positive experience, the staff presented him with a small stuffed lion toy, which undoubtedly brightened his day.

Conversely, there are contrasting narratives that reveal deficiencies in care within other wings of Iredell Memorial Hospital. One reviewer expressed significant dissatisfaction with their mother’s stay, stating that despite some exceptional nurses, others exhibited poor bedside manners that left family members feeling like intruders rather than participants in their loved one’s care journey. This lack of empathy was concerning enough that another nurse felt compelled to report their colleague's behavior. Such negative encounters overshadowed what could have been a more uplifting experience, tarnishing an otherwise esteemed reputation.

The sentiments regarding the nursing staff were echoed by those attending physical therapy services at the hospital. While acknowledging that physical therapists performed admirably—particularly when working with elderly patients—the overall nursing experience came under scrutiny due to apparent understaffing problems across departments. Family members recounted instances where patients waited excessively for basic assistance such as using the restroom or simply eating meals. In many cases, patients were left unattended with food trays untouched—a stark reminder of how critical timely care is for patient well-being.

Another reviewer lamented about aftercare that their mother received post-surgery for a partial hip replacement. Though recognizing the competency of Registered Nurses (RNs), concerns arose over certain Certified Nursing Assistants (CNAs) who engaged in arguments rather than aiding patients effectively. The review described an environment where consistent nursing oversight appeared lacking; after several days without contact from a physician, it became evident that decision-making favored those deemed "worse off," leaving others without adequate attention. Although Dr. Ong was highly praised as an attending physician, systemic issues within hospital organization raised red flags for potential improvements.

In stark contrast yet similarly reflective of patient experiences was feedback on skilled nursing facilities managed by Iredell Memorial Hospital following major surgeries or illnesses. Families expressed gratitude toward CNAs who provided fundamental support and built rapport with residents facing daunting health challenges like cancer alongside broken bones. These relationships played crucial roles in enhancing comfort levels during difficult times—even if some structural limitations existed within these facilities themselves.

Lastly, recurring themes in multiple reviews pointed toward outdated infrastructure and insufficient resources impacting overall patient satisfaction levels at Iredell Memorial Hospital's facilities. Complaints about old furniture and inadequate storage areas illustrated concerns about long-term usability—factors that contributed significantly to discomfort during stays at both skilled nursing facilities and general wards alike.

In summary, while individual healthcare professionals often shine brightly amidst challenging environments at Iredell Memorial Hospital—from RNs delivering outstanding clinical care to therapists treating elderly patients with compassion—the overarching experiences reveal inconsistencies rooted deeply within institutional practices requiring urgent attention for improvement towards holistic patient welfare moving forward.

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (9.1 miles)
• Kickback Jack's (14 miles)
• Duckworth's Grill & Taphouse Mooresville (14.1 miles)
• Hickory Tavern (14.1 miles)
• Cracker Barrel (14.2 miles)
• McDonald's (14.2 miles)
• Joel's Asian Grill (14.7 miles)

Parks

• Lake Norman State Park (9.8 miles)
• Glen Oak Green Park (23.2 miles)

Pharmacies

• Crp USA (13.8 miles)
• Walgreens (14.1 miles)
• CVS Pharmacy (14.2 miles)
• Healthsmart Pharmacy (15.3 miles)
• CVS Pharmacy (15.3 miles)
• Walgreens (16 miles)
• CVS Pharmacy (19.6 miles)

Physicians

• Tall Oaks Family Practice (14 miles)
• Northshore Orthopedics & Sports Medicine (14.4 miles)
• Novant Health Lakeside Family Physicians (14.5 miles)
• PHC Sailview Family Medicine (14.5 miles)
• Piedmont Healthcare (15.1 miles)
• Southern Family Medicine (15.3 miles)
• Shuping George DDS MS PA (15.4 miles)

Cafes

• Clutch Coffee Bar (14.6 miles)
• Urban Grind Roasters - Artisan Coffee (15.4 miles)
• Starbucks (17 miles)
• Starbucks (24.6 miles)

Theaters

• AmStar 14 - Mooresville Theatre (14.7 miles)

Places of Worship

• First Presbyterian Church (15.4 miles)
• St Therese Catholic Church (15.5 miles)
• Cove Church (18.6 miles)
• Liberty Baptist Church (19.4 miles)

Transportation

• Amtrak (24.9 miles)