Jurney's Assisted Living

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  • Interior

    A cozy bedroom with a bed, dresser, lamp, and artwork on the wall.

  • Outdoors

    A row of wooden rocking chairs on a brick porch.

  • Decor

    A cozy dining room with a wooden table, chairs, and built-in shelves.

  • Living Room

    Cozy living room corner with a chair, table, and floral decor.

  • Building

    Suburban building with a tree and car in the yard during daytime.

  • Bedroom

    A cozy bedroom with a single bed, a patterned chair, and a mirror on the dresser.

  • Trees

    A sign for Jurney's of Statesville, an assisted living retirement community, surrounded by greenery.

  • Windows

    Three wooden rocking chairs sit on a porch in front of a brick wall and windows with shutters.

  • Dining

    A modern dining room with a large wooden table, surrounded by chairs and flanked by bookshelves filled with books and decorations.

  • Landscaping

    A charming garden fountain surrounded by lush greenery and colorful flowers.

  • Garden

    A garden scene with a small statue surrounded by blooming flowers and lush trees.

  • Artwork

    A stylish interior setup featuring a lamp, art frames, and a vase of flowers on a tabletop.

  • Fireplace

    A cozy dining room with a wooden table, chairs, and an indoor plant, complemented by a white fireplace and built-in bookshelf.

  • Chandelier

    A spacious dining room with wooden tables and chairs, chandeliers, and ceiling fans.

Jurney's Assisted Living

1942 Van Haven Drive, Statesville, NC 28625

For more information about senior living options: (844) 490-3973

3 from 11 reviews
5 stars
3
4 stars
3
3 stars
0
2 stars
1
1 stars
4

Assisted Living

Overall Review of Jurney's Assisted Living

Pros

  • pro Chrissy is absolutely wonderful, kind, and loving.
  • pro Chrissy is always making sure her staff and residents are taken care of.
  • pro Chrissy is wonderful, full of knowledge, and truly cares about her residents and staff.
  • pro The staff are treated well at Jurney's, which reflects in how happy the residents are.
  • pro The facility is always clean, the residents appear well cared for, and the staff are pleasant and helpful.

Cons

  • pro The staff are unprofessional and do not attend to hygiene and residents' well-being.
  • pro The facility is described as a place to avoid, with warnings not to bring family members there.
  • pro They failed to follow through on an promised assessment, ignored multiple messages, and gave no explanation after the process.
  • pro The reviewer felt they were treated unprofessionally and rudely dismissed, suggesting the operation is focused on money.
  • pro Belongings were allegedly stolen, with no apology or resolution, and claims that a contract was never signed.
  • pro The care is described as lazy, with medications not being provided on time.

Review

The collection of reviews paints a complex and often troubling picture of this facility, with stark contrasts between personal heartbreak and individual acts of kindness. On one end, families describe encounters that left them frustrated, outraged, and deeply dissatisfied with how their loved ones were treated. They accuse the staff of being unprofessional, neglectful of basic hygiene and well-being, and indifferent to concerns that significantly affect seniors in their care. The sentiment across several comments is that the facility's operations feel more focused on money than on residents' health, safety, or dignity. In these stories, patience is not rewarded, and communication collapses when it matters most.

A particularly troubling account centers on a promised assessment for a potential move into a memory care wing. The facility had told a family that they would assess the mother at her current assisted living facility to determine whether she could be accepted. The family waited two weeks after the promised date for the assessment, and during that time they left multiple messages with the executive director and the nurse who was supposed to conduct the evaluation. Those messages were never returned, forcing the family to travel to the facility in person to obtain any information. When they finally gained an answer, they were told that the mother did not qualify, but no explanation or detail was offered. The lack of transparency and disregard for timely communication left the family feeling dismissed and devalued, with a sense that the facility's priorities were financial rather than compassionate care.

Beyond this, the reviews include a severe allegation of belongings being stolen from the mother, who was both mentally and physically disabled. The family claims that there was no apology or resolution offered, and that the police were involved because the facility allegedly possessed a contract that the family says was never signed by them. The language used is heated and accusatory, implying that the facility prioritizes money over the well-being of residents and preyed on the vulnerability of an elderly person. The reviewer even says they narrowly avoided worse outcomes with the police, but that "justice will prevail," underscoring a belief in systemic mismanagement and predatory practices. This is a powerful indictment that casts the facility as potentially exploitative and uncaring toward residents and their families.

Amid these harsh critiques, other voices within the same narrative space offer a sharp counterpoint. Chrissy, described repeatedly as the executive director, is championed as "absolutely wonderful," with attributes such as kindness, love, and attentiveness to both staff and residents. One reviewer emphasizes that Chrissy's leadership shows in the way staff are treated and, in turn, how residents appear to be treated. The praise extends to the facility's overall atmosphere when Chrissy is at the helm, with the implication that her presence correlates with a more positive experience for residents and a more supportive work environment for staff. These comments present a very different reality from the stories of neglect and mismanagement, portraying a culture of care and competence at least in the context where Chrissy is active.

Further reinforcement comes from a visitor's impression that the facility where Chrissy leads is "always clean," with residents who appear well cared for and staff who are "pleasant and helpful." This account suggests a consistently positive day-to-day environment, one in which cleanliness, attentiveness, and courteous behavior contribute to a sense of well-being for residents and reassurance for families. It is a narrative that some readers may find more credible precisely because it contrasts with the more accusatory reports, offering a glimpse of what care can look like when leadership prioritizes a respectful and proactive approach to elder well-being.

However, the strongest cautionary note remains in the verbatim warning that if a family cannot be proactive about their loved one's care, this may not be the right facility. The reviewer emphasizes that the staff are often perceived as lazy and unwilling to assist, and that obtaining medications on time can be a problem. This admonition reinforces the core worry that the facility's day-to-day operations can fall short of expectations, especially when residents require timely and reliable support. The repeated emphasis on medication delays adds a practical and potentially dangerous dimension to the critique, highlighting a critical area where families prioritize reliability and accountability.

Taken together, these reviews present a landscape of both commendation and complaint. On the one hand, there are personal tales of neglect, poor communication, and perceived financial manipulation that leave families feeling betrayed and distressed. On the other hand, there are notations of strong leadership, compassionate staff, a clean and well-maintained environment, and a care culture that appears to flourish under certain conditions and individuals, particularly under Chrissy's direction. The divergence suggests inconsistency within the facility's experience, possibly tied to staffing, leadership presence, or departmental differences that influence how care is delivered and how families are treated.

For anyone considering this facility, the message is nuanced and invites careful due diligence. There are clear red flags raised about responsiveness, transparency, and respect for residents' belongings, as well as the potential for medication and care delivery issues. Yet there are equally compelling testimonies about compassionate leadership, a respectful work environment, and clean, well-maintained spaces that uplift residents' daily lives. Prospective families may want to seek a broader range of current observational visits, speak with multiple staff members across shifts, and request direct access to governance or administration to gauge whether the facility's practices align with their expectations for proactive, respectful, and financially transparent elder care.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Jurney's Assisted Living in Statesville, NC, where comfort, care, and community come together to create an enriching living experience for our residents. Our facility is designed with a wide range of amenities to ensure that residents feel at home while receiving the support they need.

At Jurney's, you can enjoy a variety of on-site conveniences including a beauty salon for pampering sessions, a fully furnished dining room with restaurant-style dining options, and a gaming room for social gatherings. Our beautiful outdoor space and tranquil garden provide the perfect backdrop for relaxation or leisurely strolls. For those looking to stay active, our fitness room offers opportunities for exercise and wellness programs.

Our dedicated staff provides comprehensive care services tailored to meet each resident’s individual needs. With 24-hour supervision and a responsive call system in place, residents can feel secure knowing help is always available. Our team assists with daily living activities such as bathing, dressing, transfers, meal preparation, and medication management. We also prioritize mental wellness through specialized programs which support cognitive health.

Dining is an important part of life at Jurney's; we accommodate special dietary restrictions while ensuring that every meal is deliciously prepared and served. Residents can choose from various dining options daily in our inviting communal spaces.

Engagement and connection are key components of community life here. Residents participate in a range of activities such as planned day trips, fitness programs, concierge services, and resident-run initiatives which foster friendships and promote an active lifestyle.

With additional features like our computer center for tech-savvy individuals, housekeeping services to lighten your load, transportation arrangements for non-medical needs or doctor appointments, and complimentary Wi-Fi/high-speed internet access throughout the community—Jurney's Assisted Living is committed to providing a holistic approach to senior living that emphasizes both independence and support. Come experience the warmth of Jurney's Assisted Living in Statesville—a place where every day brings new opportunities for joy and connection!

Nearby Places of Interest

Restaurants

  • Bojangles' Famous Chicken 'n Biscuits (8.6 miles)
  • Kickback Jack's (13.6 miles)
  • Duckworth's Grill & Taphouse Mooresville (13.7 miles)
  • Cracker Barrel (13.7 miles)
  • Hickory Tavern (13.8 miles)
  • McDonald's (13.8 miles)
  • Joel's Asian Grill (14.4 miles)

Parks

  • Lake Norman State Park (10.1 miles)
  • Glen Oak Green Park (22.8 miles)

Physicians

  • Tall Oaks Family Practice (13.2 miles)
  • Northshore Orthopedics & Sports Medicine (14.1 miles)
  • Novant Health Lakeside Family Physicians (14.2 miles)
  • PHC Sailview Family Medicine (14.2 miles)
  • Southern Family Medicine (14.5 miles)
  • Piedmont Healthcare (14.7 miles)
  • Shuping George DDS MS PA (15 miles)

Pharmacies

  • Crp USA (13.3 miles)
  • Walgreens (13.7 miles)
  • CVS Pharmacy (13.8 miles)
  • Healthsmart Pharmacy (14.5 miles)
  • CVS Pharmacy (14.6 miles)
  • Walgreens (15.8 miles)
  • CVS Pharmacy (20.1 miles)

Cafes

  • Clutch Coffee Bar (14.1 miles)
  • Urban Grind Roasters - Artisan Coffee (14.7 miles)
  • Starbucks (16.6 miles)
  • Starbucks (23 miles)

Theaters

  • AmStar 14 - Mooresville Theatre (14.2 miles)

Places of Worship

  • First Presbyterian Church (14.7 miles)
  • St Therese Catholic Church (14.9 miles)
  • Cove Church (18.1 miles)
  • Liberty Baptist Church (18.7 miles)

Transportation

  • Amtrak (23.3 miles)

Frequently Asked Questions

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