Siler City Care and Rehabilitation Center
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900 W Dolphin St, Siler City, NC 27344
For more information about senior living options: (844) 490-3973
Siler City Care and Rehabilitation Center's pricing reflects the specialized services provided in comparison to both Randolph County and the wider North Carolina market. For a semi-private room, the cost at Siler City is $5,710 per month, which notably exceeds the county average of $4,316 and the state average of $3,584. Similarly, for a private room, residents can expect to pay $7,130 monthly - substantially higher than Randolph County's rate of $6,372 and North Carolina's average of $4,425. These figures suggest that while Siler City Care and Rehabilitation Center may be positioned at a premium price point within its regional context, it likely offers enhanced amenities or specialized care that justifies these elevated costs.
| Floor plans | Siler City Care and Rehabilitation Center | Randolph County | North Carolina |
|---|---|---|---|
| Semi-Private | $5,710 | $4,316 | $3,584 |
| Private | $7,130 | $6,372 | $4,425 |
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Genesis/Siler City Center presents a mixed and multifaceted picture when you read through the range of experiences shared by residents, families, and staff. On one hand, there are clear endorsements of warmth, friendliness, and a tangible commitment to resident well-being. Reviewers consistently note a welcoming atmosphere, clean surroundings, and solid daily operations in terms of meals and general care. Families repeatedly express appreciation for the people who work with residents - especially the CNAs, nurses, therapists, and other frontline staff - who often go above and beyond to support individual residents and maintain connections with loved ones. The facility is described as clean and well-kept by some, and its emphasis on family involvement in residents' care is repeatedly praised as a positive feature.
Within the caregiving teams, there are repeated shout-outs to the nursing and therapy staff. Several reviews highlight the dedication and teamwork among CNAs who work together to ensure residents' needs are addressed and that personal care is carried out with attentiveness. The therapists come in for high praise as well, with specific memories of effective rehabilitation and mobility support - one family member recalls staff helping a loved one regain walking with a walker after a fall, and another notes that PT and staff helped a 90-something relative stay engaged and improving. Families thankful for these skilled caregivers often mention that communication with the care team - admissions staff, social workers, and nurses - was timely and informative, contributing to a sense that their loved ones were in capable hands.
There is also a strong thread of positive experiences tied to specific residents and memories of good days. Families with relatives in memory care and regular care areas describe staff as dedicated, professional, and kind, with administration and leadership receiving praise for maintaining standards and staying connected with families. Instances of warmth come through in anecdotes about residents forming friendships with staff and residents, and in testimonials about the administration's responsiveness and the overall atmosphere of the facility. In several accounts, families express gratitude for attentive care during challenging times, with caregivers helping with appointments, daily routines, and personal needs, alongside occasional remarks about what worked well in maintaining dignity and comfort for their loved ones.
Yet, the narrative is far from uniformly positive. A recurring thread in many reviews centers on inconsistency in day-to-day care and communication. Some reviewers describe moments when staff were clearly overwhelmed or not as engaged as they should be - instances of CNAs who might be on their phones instead of assisting colleagues, or nurses who were perceived as rude over the phone when relatives called to check in. One reviewer specifically mentions a rude phone interaction with a nurse and notes that the front desk staff are nice but the person they tried to reach was not helpful. These experiences contrast with the more complimentary anecdotes and contribute to an overarching sense that care quality can vary by shift, by unit, or by individual staff member.
Another critical angle concerns the facility's physical environment and perceived readiness for broad care needs. A number of comments describe the building as outdated, with references to old furniture, chipped paint, and even odors and roaches in some areas. Several reviewers acknowledge the realities of operating a large elder-care facility with a high resident population, including long hours for staff and the inevitable wear and tear that can accompany years of operation. While some visitors emphasize cleanliness and upkeep, others argue that the environment feels neglected or in need of substantial remodeling. This dichotomy underscores how perceptions of the facility can shift markedly depending on which wing, room, or moment is being observed.
Financial transparency and administrative communication emerge as a particularly sensitive and troubling theme for at least one family. A reviewer recounts a deeply frustrating experience surrounding a Personal Money Account tied to a deceased relative, with disputes over funds, a lack of timely follow-up from a business office manager, and a later explanation that did not resolve the questions about where funds went after the loved one's passing. The reviewer describes repeated failed attempts to obtain paperwork and claims a lack of transparency, culminating in statements that the facility would "ignore and lie to you until you give up." Even after an administrator reportedly engaged in a discussion with the family, the lack of documented resolution left the reviewer feeling distrustful about financial handling. This thread adds a serious dimension to overall impressions, reminding readers that administrative accountability and clear financial practices are as important as bedside care.
In sum, Genesis/Siler City Center emerges as a place where genuine care and human connection can thrive, particularly when the staff are engaged, the routines run smoothly, and families feel listened to. The strongest praise centers on the kindness and competence of frontline workers - CNAs, nurses, therapists, admissions staff, and social workers - along with a stable sense of cleanliness, food quality, and a culture that invites family involvement. At the same time, there are notable and specific criticisms that cannot be ignored: inconsistent day-to-day care quality, moments of perceived disrespect or miscommunication, concerns about the facility's physical state and upkeep, and a troubling episode of disputed funds and opaque financial handling that has left some families wary. For anyone considering care at this facility, the story suggests a need for careful, in-person evaluation: meet the care teams on multiple shifts, review the facility's upkeep and accommodations, and seek clear, written answers to questions about finances and communication. The overall takeaway is that while there are many dedicated people delivering compassionate care, there are also systemic gaps that prospective residents and their families should probe thoroughly before making a commitment.
The Siler City Care and Rehabilitation Center in Siler City, NC is a warm and inviting assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
Our community provides a variety of on-site activities to keep our residents engaged and entertained, promoting an active and social lifestyle. Additionally, we have indoor and outdoor common areas where residents can relax, socialize, or enjoy the fresh air.
For those who wish to maintain their personal grooming routine, we have a beautician on-site available to provide professional hair care services. We also understand the importance of spirituality to many individuals, so we offer both devotional services on-site as well as off-site for those who prefer to attend their place of worship.
We prioritize the safety and accessibility of our residents by providing amenities such as wheelchair accessible showers and bath tubs. This ensures that all individuals can comfortably bathe or shower according to their preferences.
In terms of care services, we specialize in providing incontinence care to those who require assistance in managing this aspect of their daily lives. Our trained staff members are dedicated to maintaining the dignity and privacy of our residents while assisting them with any necessary tasks.
Our dining options cater to various dietary needs, including vegetarian meals for those who follow this lifestyle. We believe in offering nutritious and delicious meals that contribute to the overall well-being of our residents.
Lastly, we understand that spiritual activities often play a significant role in one's life. Therefore, we arrange both devotional activities on-site as well as off-site opportunities for our residents to engage in practices that bring them peace and fulfillment.
At Siler City Care and Rehabilitation Center, we strive to provide a comfortable environment where individuals can enjoy their golden years while receiving the assistance they need.
This part of Siler City, North Carolina offers a variety of amenities and services that may be appealing to seniors looking for a convenient and comfortable living environment. With multiple restaurants, cafes, and pharmacies within close proximity, residents have easy access to dining options as well as healthcare essentials. Additionally, there are several physicians' offices in the area, providing convenient medical care options. The presence of parks and places of worship also offer opportunities for recreation and spiritual fulfillment. Overall, this part of Siler City provides a well-rounded community with essential services for seniors seeking a vibrant yet peaceful neighborhood to call home.
Siler City Care and Rehabilitation Center's pricing reflects the specialized services provided in comparison to both Randolph County and the wider North Carolina market. For a semi-private room, the cost at Siler City is $5,710 per month, which notably exceeds the county average of $4,316 and the state average of $3,584. Similarly, for a private room, residents can expect to pay $7,130 monthly - substantially higher than Randolph County's rate of $6,372 and North Carolina's average of $4,425. These figures suggest that while Siler City Care and Rehabilitation Center may be positioned at a premium price point within its regional context, it likely offers enhanced amenities or specialized care that justifies these elevated costs.
Siler City Care and Rehabilitation Center is located at 900 W Dolphin St, Siler City, NC 27344 in Randolph County, North Carolina
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