Universal Health Care - Ramseur
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7166 Jordon Road, Ramseur, NC 27316
For more information about senior living options: (844) 490-3973
Universal Health Care in Ramseur presents a distinct pricing structure for its room offerings compared to both Randolph County and the broader context of North Carolina. For a one-bedroom accommodation, the monthly cost at Universal Health Care stands at $5,000, significantly higher than the county's average of $3,911 and the state average of $4,055. When considering private rooms, the disparity becomes even more pronounced; Universal's rate is $7,250, which exceeds Randolph County's typical cost of $6,372 and considerably surpasses the state's average of $4,425. This pricing framework suggests that while Universal Health Care may offer specialized services or amenities justifying their higher rates, prospective residents should carefully consider these costs against local and state benchmarks when evaluating their options.
| Floor plans | Universal Health Care - Ramseur | Randolph County | North Carolina |
|---|---|---|---|
| 1 Bedroom | $5,000 | $3,911 | $4,055 |
| Private | $7,250 | $6,372 | $4,425 |
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The staff are very friendly and helpful. The facility is well cared for, very clean, and inviting. Amy is the best CNA; she really cares about her residents. The awesome facility has staff who go above and beyond to tailor each resident's experience to their needs. The administration team is one of a kind, and they are amazing. There are caring staff members who show compassion to residents.
The facility is severely understaffed and staff are rude, failing to attend to those in need in a timely manner. Residents are mistreated and neglected, with improper training and dangerous lapses like watching people fall from wheelchairs or beds without help. Night shifts allegedly sleep on the job and are unreachable when the call button is pressed. Doctors are rarely present and essential test results (e.g., blood work) can take days, worsening illnesses like UTIs. Health problems are not recognized or addressed promptly; signs of a stroke may be ignored and sepsis untreated. Residents are given food but are not helped to eat or open containers, and plates are removed uneaten. Allegations of abuse by staff and unexplained bruises or injuries go unnoticed. Many believe the facility should be shut down or urgently restructured due to neglect. Desk staff and administration reportedly ignore visitors seeking help, leaving residents without needed assistance.What emerges from these reviews is a portrait of a facility that, in some moments, can feel clean and welcoming, yet repeatedly becomes a setting where families and residents fear for safety, dignity, and timely medical attention. Several commenters begin by acknowledging that the place can look and feel inviting - the common spaces are described as neat, and some staff members come across as friendly and caring. One reviewer even praises an individual caregiver by name, calling Amy the best CNA who genuinely cares for residents. In those snippets, the facility appears capable of warmth and attentiveness when staffing and attention align.
But that warmth is quickly overwhelmed by chronic concerns about staffing, behavior, and overall accountability. A recurring theme across many accounts is understaffing - especially on the night shifts - leading to dangerous lapses in care. Reviewers describe third and second shifts where caregivers reportedly sleep on the job or are nowhere to be found when call buttons are pressed. There are claims of doors not being unlocked, obstructing residents from leaving or getting help, and extended periods during which patients or their needs go unattended. The weight of these shortages is illustrated with incidents of residents who fall from wheelchairs or beds, with little or no immediate assistance, and with at least one instance where a family member felt compelled to intervene to obtain needed care.
Medical neglect and delays appear as another central grievance. Several reviewers recount hours-long waits for blood work results, delays in addressing obvious health problems, and insufficient or late medical evaluation by physicians who are not regularly on-site. In one particularly grave sequence, a resident's urinary tract infection was not promptly investigated, allowing the infection to worsen and culminating in sepsis. Families describe situations in which symptoms such as dark urine or dehydration were not promptly flagged, tests were postponed, and serious conditions were not promptly treated, despite the apparent warning signs. The narrative includes accusations that some conditions - such as signs of a stroke or other acute changes - were ignored for too long, with families having to advocate forcefully to obtain hospital transfers.
The reviews also contain vivid allegations of abuse, neglect, and disrespect. At least one account accuses a staff member of mistreatment toward a resident, with others describing an atmosphere where staff interactions could be rude or dismissive. There are troubling mentions of unexplained bruises, a lack of proper bathing and feeding assistance, and residents sitting in soiled conditions for long periods. One reviewer explicitly identifies racism as a reaction to mistreatment, suggesting that the resident's behavior and beliefs shifted under the pressure of the care environment. There are references to a culture of fear and limited accountability, where the person at the front desk could appear indifferent, and where residents and families felt powerless to secure timely help without persistent escalation.
Families describe dramatic declines in residents' health during or after stays at the facility. A specific case involves a beloved mother whose health deteriorated rapidly over about a month: she lost the ability to swallow, could no longer feed herself, became severely dehydrated, and developed renal and cardiac complications, culminating in death. The account paints a picture of a once-independent person who, over a relatively short period, declined to a non-responsive or barely responsive state, with the family believing neglect and delayed care played a major role. The narrative continues with the family's insistence that earlier signs were ignored and that appropriate medical testing and interventions were delayed or overlooked, leading to a tragic outcome that they attribute directly to the quality of care provided.
Not all voices are negative, and several entries offer positive counterpoints that complicate the overall tone. Some reviews praise the facility's administration and point to dedicated staff who go above and beyond, suggesting that certain employees care deeply about residents and strive to tailor care to individual needs. The contradictory nature of these testimonials - some praising staff dedication while others accuse the same facility of neglect - contributes to a divided impression of the place. One reviewer even claims that the negative comments are unfounded, asserting pride in the work done for residents and defending the facility against what they see as unfair or exaggerated complaints.
Finally, a sense of urgency and accountability runs through many of the more critical reviews. Families describe taking matters into their own hands - advocating for blood tests, demanding hospital transfers, and recording conversations and events to preserve evidence. There is a recurring call for external oversight, investigations, and stronger safeguards to protect vulnerable residents from harm. The conversation touches on broader systemic concerns, including how legal protections and staffing realities can intersect with patient safety, and it ends with a clear plea that the facility either be better managed or considered for closure or drastic reform.
Taken together, these narratives present a complex picture: a facility that can be clean and capable in some moments, but one where serious, recurring concerns about understaffing, neglect, and the safety of residents frequently surface. Families describe a spectrum of experiences - from moments of compassionate care to episodes of alarming delays and harm - leaving readers with questions about what really happens on the floor and what steps would be necessary to ensure residents receive consistent, respectful, and timely care. The overarching message from the most urgent and persistent reviews is a demand for accountability, better staffing, and a more proactive approach to health issues, so that families can trust that their loved ones will be treated with the dignity and attentiveness they deserve.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Universal Health Care - Ramseur is an assisted living community located in Ramseur, NC. Our community offers a wide range of amenities to ensure that our residents live comfortably and enjoyably. We have a beauty salon on-site where residents can receive haircuts, styling, and other beauty treatments. Our community also features cable or satellite TV in each room for entertainment purposes.
For transportation needs, we provide community-operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments. This ensures that our residents have easy access to the places they need to go. Additionally, we have move-in coordination services available for those who are transitioning into our community.
Our residents can take advantage of a variety of spaces for relaxation and recreation. We have a fitness room where they can engage in physical activity and maintain their health. There is also a gaming room for those who enjoy playing games with friends or family members. Outdoor spaces are available for enjoying fresh air and nature, while our small library provides opportunities for reading and intellectual engagement.
At Universal Health Care - Ramseur, we prioritize the comfort and well-being of our residents by offering fully furnished apartments with private bathrooms. Housekeeping services are provided to ensure that living spaces remain clean and tidy. Restaurant-style dining is available with special dietary restrictions in mind, providing nutritious meals prepared by our staff.
In terms of care services, we offer 24-hour call systems and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living such as bathing, dressing, transfers is readily available when needed. Our staff is trained in medication management to assist residents in taking their medications properly.
We understand the importance of mental wellness and offer a mental wellness program designed to support the emotional needs of our residents. Special dietary restrictions can be accommodated to meet individual needs.
Our community values social interaction and engagement by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. These opportunities allow residents to connect with others and create a sense of community.
We also provide a computer center with Wi-Fi/high-speed internet access, allowing residents to stay connected and engaged in the digital world.
Overall, Universal Health Care - Ramseur is a welcoming and supportive assisted living community that offers a range of amenities and care services to ensure that our residents live comfortably, independently, and enjoy their golden years to the fullest extent.
Universal Health Care in Ramseur presents a distinct pricing structure for its room offerings compared to both Randolph County and the broader context of North Carolina. For a one-bedroom accommodation, the monthly cost at Universal Health Care stands at $5,000, significantly higher than the county's average of $3,911 and the state average of $4,055. When considering private rooms, the disparity becomes even more pronounced; Universal's rate is $7,250, which exceeds Randolph County's typical cost of $6,372 and considerably surpasses the state's average of $4,425. This pricing framework suggests that while Universal Health Care may offer specialized services or amenities justifying their higher rates, prospective residents should carefully consider these costs against local and state benchmarks when evaluating their options.
Universal Health Care - Ramseur is located at 7166 Jordon Road, Ramseur, NC 27316 in Randolph County, North Carolina
Universal Health Care - Ramseur on seniors.fyi includes 10 photos including images showing building, interior, trees, sunroom, natural light, pathway, landscaping, patio, and more.
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Interior
Outdoors
Decor
Building
Architecture
Outdoor
Patio
Natural Light
Nature
Exercise Equipment
