518 Old Us Highway 221, Rutherfordton, NC 28139
For more information about senior living options: (844) 490-3973
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The facility is described as amazing and highly regarded. The building is very clean and well maintained. The staff are warm, welcoming, and genuinely care for residents. The kitchen and dietary staff are excellent and accommodating. The environment feels home-like and family-oriented. The rehab and therapy services are wonderful and excellent. Residents participate in a variety of activities and events. Administrative and front-desk staff are friendly and helpful. The staff communicate with families and keep them informed. Private rooms provide a personal, home-like setting. Staff are compassionate and go the extra mile for residents. Oak Grove is highly recommended by residents and families.
Upper management was described as very rude and unprofessional. Transferring a resident to another facility without family notification was deemed unacceptable. Nursing staff were criticized for insufficient supervision and delays in medications and baths. The facility was described as a profit-centered operation where money is prioritized over residents. The food was described as terrible and staff attitudes were noted when corrections were requested.Oak Grove Healthcare emerges in these accounts as a place where memories are made and families feel involved in the everyday life of their loved ones. Across many voices, the facility is described as warm, welcoming, and remarkably family-oriented. People recount situations where staff and residents know one another by name, where relatives become part of the community, and where special events - senior prom, bingo, New Year's parties, and Valentine's gatherings - help residents stay connected to the outside world. The sentiment is that Oak Grove offers more than just care; it provides a beloved environment that many families come to rely on during challenging times.
Several reviewers emphasize the human touch that characterizes the best experiences at Oak Grove. Personalization stands out as a recurring theme: rooms being prepared in advance with individualized touches, staff greeting residents with familiarity, and the presence of family members in daily activities. One reviewer highlights the granddaughter who works there as a social worker who genuinely connects with residents and helps tailor experiences to each individual. In addition, the rehab and nursing teams receive praise for their care during difficult moments away from home, with particular appreciation for the compassionate, hands-on staff who make patients feel seen and supported. The facility's cleanliness adds to the positive impression, contributing to a home-like feeling where residents can feel comfortable and secure.
The dining and housekeeping dimensions are repeatedly cited as strengths. Reviewers note that the kitchen staff deliver meals of good quality, and the overall dining experience can feel thoughtful and accommodating, especially for those with dietary needs that require flexibility. Housekeeping staff are described as hardworking, contributing to a consistently clean and tidy environment. The combination of a clean building, a friendly front desk experience, and a welcoming atmosphere helps many families feel that Oak Grove is a place where their loved ones can thrive and feel at home.
On the flip side, a significant portion of the feedback centers on areas where residents, families, and staff have encountered real challenges. Several reviews point to staffing and management concerns, describing Oak Grove as poorly run or extremely understaffed at times. Some accounts mention a lack of timely communication, with questions about care, medications, or changes not always receiving prompt responses. Critiques also touch on perceived priorities, with one reviewer suggesting that the facility operates as a profit center where residents' needs may be secondary to financial considerations. The most troubling notes include reports of transferring a resident to another facility without family notification, a practice described as unacceptable under any circumstances, and one account explicitly calling out HIPAA concerns, implying that privacy and confidentiality may not always be adequately safeguarded.
Food quality and service surface in several negative reviews. Specific complaints include a pork chop that was cold and served with insufficient utensils, and broader dissatisfaction with cafeteria meals during remodeling. In some instances, families report delays in medication administration, incomplete baths on scheduled days, and a general sense that certain basic amenities or services were not delivered in a timely or reliable manner. Not all dietary experiences were negative, but the contrast between occasional highlighted successes and these criticisms underscores that consistency can be uneven across departments.
The rehab and clinical care conversations also reveal a mixed picture. While many praise the rehab and therapy teams for successful interactions with residents and meaningful progress, others describe inconsistencies in nursing supervision and follow-through. One account highlights that therapy staff were excellent and mom received good care overall, whereas another notes that nursing staff could be more proactive and timely in providing medications and routine care. These contrasts suggest that patient experiences at Oak Grove can depend heavily on which team members are available at a given time and how well coordination occurs across disciplines.
In total, the collection of reviews paints a facility with strong foundational strengths: a clean, welcoming, and home-like environment; staff and residents who form meaningful relationships; and a culture of engagement that invites families to participate in residents' lives. At the same time, it reveals critical fault lines that matter in real-world care - understaffing, communication gaps, inconsistency in service delivery, and concerns about how policy and administration affect day-to-day experiences. For families weighing Oak Grove as a potential place for long- or short-term care, these perspectives offer a nuanced portrait: a setting with genuine warmth and dedicated caregivers, tempered by practical worries that warrant careful attention and ongoing improvement. The feedback also underscores the impact a facility has not only on residents, but on the wider family network that depends on reliable care, transparent communication, and timely, personalized support.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Grove Health Care Center in Rutherfordton, NC is an assisted living community that offers a wide range of amenities and care services to enhance the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy grooming services, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who want to stay connected.
The dining room at Oak Grove Health Care Center provides restaurant-style dining with delicious meals prepared by the staff. Residents have the option of special dietary restrictions catered to meet their individual needs. Additionally, there is a fully furnished kitchenette in each unit for those who prefer to prepare their own meals.
For recreational activities, the community offers a fitness room and a gaming room where residents can engage in physical exercise or enjoy friendly competition with fellow residents. There is also an outdoor space and garden for those who enjoy spending time outdoors. A small library is available for reading enthusiasts, and Wi-Fi/high-speed internet access allows residents to stay connected with their loved ones.
Care services provided include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available whenever needed. Medication management is offered to ensure that residents take their prescribed medications on time. A mental wellness program is provided to promote emotional well-being among residents.
Transportation arrangements are conveniently made both for non-medical purposes and for doctors' appointments, ensuring that residents can attend important appointments without any hassle. Move-in coordination services are available to assist new residents in settling into their new home.
The activities at Oak Grove Health Care Center are designed to keep residents engaged and active. Concierge services are provided for any assistance needed throughout the day. Planned day trips offer opportunities for outings and exploration outside of the community. Resident-run activities allow individuals to contribute their talents and skills to the community, fostering a sense of belonging. Additionally, scheduled daily activities ensure that residents have a variety of options to choose from based on their interests and preferences.
Overall, Oak Grove Health Care Center is an assisted living community that prioritizes the well-being and comfort of its residents. With its comprehensive range of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the support they need.
Oak Grove Health Care Center is located at 518 Old Us Highway 221, Rutherfordton, NC 28139 in Rutherford County, North Carolina
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