Signature Healthcare Of Roanoke Rapids
Save305 Fourteenth Street, Roanoke Rapids, NC 27870
For more information about senior living options: (844) 490-3973
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The collection of thoughts about Signature Health of Roanoke Rapids paints a picture of a facility that has ridden a rollercoaster of fortunes, yet seems to be steering toward a steadier, more hopeful course. Across many voices, there is a shared sense that the building itself has transformed as leadership has changed, bringing a different energy to the halls, a brighter atmosphere as you walk in, and a renewed commitment to care. At the center of this improvement, residents and families point to a leadership shift: administrator Levonia Gunter and the new director of nursing (DON), Stacy, who are described as hardworking and deeply engaged with the daily realities of the floor. A newly added physician, Dr. Patel, is also cited as taking an active role in patient care, and his early outreach to families has made a positive impression. Together, these changes have, for many, started to restore the sense of a well-run facility where residents feel supported and staff feel accountable.
Several reviews highlight a clear before-and-after arc. Six months ago, the facility was described as struggling despite its potential, but today, the sentiment has shifted dramatically. The building is said to be spotless, the receptionist desk consistently manned, and the staff described as pleasant, professional, and eager to assist. Families note that the leadership has actively weeded out lingering problems and established clearer lines of accountability, contributing to a more comfortable and transparent environment for loved ones. For some, this has translated into measurable peace of mind: a dad who is content and a mom and siblings who sleep more soundly at night. The sense of a genuinely improved experience for residents and their families is a recurring thread through these accounts.
Still, the road to improvement has included some sobering realities. One reviewer described a personal journey from a strongly negative initial impression to cautious acceptance, acknowledging some ongoing challenges while noting concrete gains. There are mentions of restless or tired staff in certain shifts, occasional food that falls short, and concerns about cleanliness at times. The reviewer emphasizes that problems aren't simply erased by new leadership; rather, things are gradually becoming more manageable as staff learn new processes and as patients and families practice patience and open communication. The evolution described here is nuanced: progress exists, but it sits alongside reminders that care in a complex setting can be uneven and that there is always room for growth.
Among the more harrowing testimonies is a stark account of neglect and disregard. One review describes a rehab focus that never materialized as expected, with a troubling emphasis on bed occupancy over patient rehabilitation. The mother or fianc? recounts fighting to meet basic needs, feeling unheard, and encountering a disturbing incident of a staff member sleeping in the hallway on the clock - an experience that left the family terrified about the safety and responsiveness of the team. Such critiques underscore the gravity of genuine compassion and urgency in a facility meant for healing. They serve as a cautionary counterpoint to the positive experiences shared elsewhere and remind readers that not all journeys at Signature Health of Roanoke Rapids have been smooth or comforting.
In contrast, a widely celebrated, five-star perspective offers a powerful counter-narrative: the staff are compassionate, attentive, and consistently go above and beyond to make residents feel comfortable and cared for. This account highlights a culture of respect, dignity, and open communication with families. The facility is described as clean, welcoming, and energized by positive vibes, with families able to trust that their loved ones are treated with integrity. The Quality of Life Director, Jasmine Jacobs, is singled out as a godsend, especially for her work with a grandmother; the praise conveys a sense that meaningful, person-centered care is possible here when the right people are in place and the environment supports them.
Names recur across the glowingly positive reports, reinforcing a sense of personal connections that residents and families value. The team is described as professional, approachable, and consistently present to answer questions and address concerns. Levonia Gunter receives repeated commendations for her leadership and warmth, with many emphasizing how her caring approach enhances trust and engagement. The administrator's personal touch, along with the visible dedication of nurses like Una (and others named in various combinations as Emnai and Meka), along with social workers and activities staff, contributes to a atmosphere of genuine care and accessibility. Across these notes, the people on the floor - nurses, CNAs, social workers, and activity coordinators - emerge as the heart of the facility's improved character.
Beyond individual names, several reviews celebrate the daily acts of kindness and reliability that make Signature feel like a family environment. CNAs are repeatedly praised for going above and beyond, with specific shout-outs to Amanda Horton, Shannon Fugitt, Queenie, and Wanda Fields for their compassionate care. The sisters and brothers of the care team - nurses, nurse managers like Una Bradshaw, and the broader staff - are described as dependable, patient, and responsive, able to step in when needed and to provide reassurance in what can be a stressful time for families. There is also a strong sense of gratitude for staff who communicate clearly and consistently; families report feeling heard, respected, and involved in care decisions, a critical component of quality elder care.
Finally, across these varied experiences there is a hopeful throughline: Signature Health of Roanoke Rapids appears to be moving toward a more consistently positive standard of care, while acknowledging that there are still bumps along the road. The reviewers' voices span the spectrum - from sharp criticism about neglect to effusive praise for compassionate, patient-centered care. What remains clear is a shared expectation that the facility will continue investing in leadership, staff development, and processes that assure cleanliness, timely response to call bells, effective rehab planning, and open, ongoing dialogue with families. The bottom line is a community watching and hoping for steady growth - an aspiration to become the best possible facility for Roanoke Rapids, where every resident can feel safe, respected, and genuinely cared for as they work toward healing and quality of life.
Signature Healthcare of Roanoke Rapids is an exceptional assisted living community located in the charming town of Roanoke Rapids, NC. Our community offers a wide range of amenities and care services to ensure our residents' comfort and well-being.
Within our community, residents have access to a beauty salon where they can indulge in pampering and grooming services. They can also enjoy their favorite TV shows or movies with our Cable or satellite TV service. For convenient transportation, we offer community-operated transportation as well as transportation arrangements for non-medical purposes and doctor's appointments.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center with Wi-Fi/high-speed internet access. Residents can keep up with their online activities or stay connected with loved ones. Additionally, our fitness room and wellness center promote physical health and fitness among residents.
Our spacious dining room offers restaurant-style dining experiences where residents can savor delicious meals prepared by our talented culinary team. We cater to special dietary restrictions to accommodate everyone's needs.
To enrich our residents' lives, we provide various activities and programs throughout the day. Our concierge services ensure that residents receive personalized assistance with any requests they may have. Fitness programs help residents maintain their physical health, while planned day trips offer opportunities for leisure and exploration. Resident-run activities foster a sense of community and engagement within our close-knit environment.
Comfortable living spaces are essential, which is why each resident enjoys fully furnished accommodations with private bathrooms and a kitchenette for added convenience. Housekeeping services keep their living spaces clean and tidy, allowing them more time to engage in enjoyable activities.
At Signature Healthcare of Roanoke Rapids, our dedicated staff is available around the clock to provide assistance with daily living activities such as bathing, dressing, and transfers. We ensure medication management for residents' safety and peace of mind. Our mental wellness program focuses on promoting emotional well-being among our residents.
We welcome seniors with special dietary restrictions and offer a diabetes diet for those who require it. Our move-in coordination service is designed to make the transition to our community seamless and stress-free.
Signature Healthcare of Roanoke Rapids provides a comfortable and enriching assisted living experience for our residents. With our extensive amenities, care services, delicious dining options, and engaging activities, we strive to create a warm and inviting environment where each resident can thrive.
Signature Healthcare Of Roanoke Rapids is located at 305 Fourteenth Street, Roanoke Rapids, NC 27870 in Halifax County, North Carolina
Signature Healthcare Of Roanoke Rapids on seniors.fyi includes 6 photos including images showing interior, windows, bedroom, building, brick wall, dining, rehabilitation, exercise equipment, and more.
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