St Joseph Of The Pines Health Center

Pros

• The food at Pine Knoll was described as good by multiple residents, indicating that there is some level of culinary satisfaction among the residents.
• The initial impression of Pine Knoll was positive, suggesting that there are aspects of the facility that may appeal to new residents and their families.
• Residents appreciate having access to a facility like St. Joseph of the Pines for rehabilitation services, highlighting the importance of such care in their recovery processes.
• The presence of caring family members who advocate for their loved ones shows a supportive community surrounding the residents at these facilities.

Cons

• The food options are limited and unhealthy, with a lack of variety in meals offered to residents.
• Personal belongings frequently go missing, as CNAs rummage through drawers and take items without permission.
• Clothes and blankets do not return from laundry, leading to frustration among residents.
• Activities for residents are virtually non-existent, contributing to an overall lack of engagement.
• Many CNAs appear unlicensed, raising concerns about the quality of care provided.
• There are frequent HIPAA violations, resulting in private medical and financial information being discussed openly.
• The facility's furnishings are old and shabby, failing to meet expectations for an independent living environment.
• Service is poor despite the high costs associated with residency at the facility.
• Neglectful management leads to unnecessary pain and suffering for residents during critical appointments.
• Staff respond to concerns with dismissiveness, indicating a lack of accountability for their mistakes.

Review

The experiences of individuals at St. Joseph of the Pines, particularly within its Pine Knoll independent living facility and rehabilitation center, paint a troubling picture of care and management that raises serious concerns about resident well-being and quality of life. Initially, many may walk into this facility with a positive impression; however, that optimism quickly dissipates as residents and their families encounter numerous issues ranging from inadequate nutrition choices to significant lapses in privacy and care.

Residents at Pine Knoll are subjected to a repetitive diet dominated by chicken fingers served five days a week, canned vegetables, canned fruit, and sugary lemonade accompanying every meal. Attempts to request healthier alternatives such as salads often go unfulfilled. This limited selection could be seen as neglecting dietary needs that might accompany aging or health conditions prevalent among the residents. Many families noted an overall lack of attention to the nutritional requirements that elderly individuals typically need for maintaining their health.

In terms of personal belongings, the situation at St. Joseph is equally concerning. Residents report items going missing mysteriously from their drawers while staff members freely rummage through personal possessions without consent. Such actions lead not only to frustration but also to a profound feeling of insecurity among residents who expect respect for their privacy in what is supposed to be their home environment. Several reviews indicate that clothing and blankets sent out for laundering frequently do not return, stripping away another layer of comfort for these individuals.

Moreover, the activities provided within the facility leave much to be desired. Families complain about a lack of engaging options that cater to residents’ physical and cognitive abilities—effectively rendering them more isolated than ever in an environment where social interaction should be fostered. The absence of meaningful engagement reflects poorly on the management's commitment to improving resident morale through varied programming designed specifically for independent lifestyles.

Those critiquing St. Joseph’s also point out alarming potential violations regarding patient confidentiality under HIPAA regulations. Reviews detail instances where sensitive medical and financial information are openly discussed amongst staff and other residents or visitors—a severe breach of privacy standards expected in any healthcare setting. The distress felt by families over these violations adds another layer of anxiety during an already challenging time when they entrust loved ones' care to professionals.

Finally, it is worth noting experiences from family members in the rehabilitation center at St. Joseph’s that highlight negligence exacerbated by insufficient accountability measures within leadership roles at the facility. In one instance, an appointment necessary for pain management was neglected by staff leading to unnecessary suffering for a resident for over two hours—a lapse met with dismissal rather than concern by higher administration when brought up. This attitude toward mistake accountability suggests systemic issues ingrained within the culture at St. Joseph’s facilities.

Overall, these reviews present a comprehensive outline of mismanagement and care deficiencies faced by residents at both Pine Knoll independent living facility and St. Joseph's rehabilitation center—raising critical questions about operational practices meant to ensure dignity, safety, and quality care for some of society's most vulnerable individuals: our elderly population.

Parks

• Reservoir Park (1.5 miles)
• Southern Pines Park (3.4 miles)

Places of Worship

• Connections (2.9 miles)
• Emmanuel Episcopal Church (3.6 miles)
• Saint Peter the Rock (4.5 miles)
• Trinity Christian Fellowship (5.2 miles)
• Spaulding Chapel AME Zion Church (6.3 miles)
• Kingdom Minded Ministry (6.5 miles)

Restaurants

• Ice Cream Parlor (3.2 miles)
• Southern Prime Steakhouse (3.4 miles)
• Zayka Indian Cuisine (3.6 miles)
• The Sly Fox Pub (3.8 miles)
• McAlister's Deli (4.2 miles)
• The Full Moon Oyster Bar (4.3 miles)
• Olive Garden (4.4 miles)

Physicians

• FirstHealth Southern Pines Diagnostic Imaging (3.4 miles)
• Sandhills Pediatrics (3.5 miles)
• Randall R Mercier MD (3.6 miles)
• Audiology of the Pines (3.7 miles)
• Pinehurst wellness And Urgent Care (4.1 miles)
• Sandhills Orthotics & Prosthetics (4.3 miles)
• Sandhills Emergency Physicians (4.3 miles)

Pharmacies

• Walgreens (4 miles)
• Health Innovations Pharmacy (4.6 miles)
• Moore Drug Company (5 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.1 miles)
• CVS Pharmacy (18.9 miles)
• Womack Pharmacy Annex (22.4 miles)

Theaters

• Carolina Cinemas Sandhills 10 (4 miles)
• AMC Fayetteville 14 (25 miles)

Transportation

• U-Haul (4.2 miles)
• Renaissance Jet (4.7 miles)
• U-Haul Neighborhood Dealer (6.8 miles)

Hospitals

• Da Vita (4.5 miles)
• CNS (5.3 miles)
• Womack Army Medical Center (21.7 miles)

Cafes

• Starbucks (4.9 miles)
• Panera Bread (5 miles)
• Starbucks (6.2 miles)
• Lol Tea and Coffee (24.8 miles)