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3.9 from 102 reviews
5 stars
62
4 stars
11
3 stars
8
2 stars
3
1 stars
18
Overall Review of Mount Olive Center
common7 reviews mention this
Communication keeps families informed
Families describe communication as a clear point of contact during a stay.
Several reviewers say staff communication helped them feel informed, whether through quick responses to requests or regular updates on a loved one’s well-being. One family mentions weekly to bi-weekly calls, while others note concerns were addressed efficiently once raised. A few reviews also point out opportunities to improve communication, including wanting better coordination with leadership and the social worker when issues come up.
caveat6 reviews mention this
Staffing and response times vary
Some residents and families describe staffing gaps affecting timely help.
A recurring concern is that staffing levels can lead to delayed assistance, with multiple reviewers describing waits for help or care. Some comments describe being understaffed enough that basic needs were not addressed promptly, while another review asks for more coverage overnight. On the other hand, a few reviewers describe staff as responsive when assistance was requested, suggesting experiences can differ by shift and situation.
caveat3 reviews mention this
Food quality gets mixed feedback
Dining is a frequent mixed point, with complaints about taste and getting what’s ordered.
Reviewers’ experiences with meals are inconsistent. Some describe the kitchen and weekend service as poor, including difficulty getting an alternate meal and cases where what arrives doesn’t match the menu. Other reviews are more positive, including one family praising the kitchen and saying the resident enjoyed most meals, and another reviewer mentioning diabetes- and special-diet dining options reflected in the dining focus.
caveat16 reviews mention this
Cleanliness and odors divide opinions
Cleanliness and odors are major factors behind both praise and strong complaints.
Some reviewers praise the building as clean and say housekeeping helped them feel comfortable. Others are much more negative, describing strong odors, visible dirt, and bug concerns, including reports of roaches and rooms not being cleaned or maintained as expected. A few reviews note improvement over time, including better cleanliness and a reduction in problems, but the overall feedback shows residents and families don’t all experience the facility the same way.
common3 reviews mention this
Rehab and therapies are emphasized
Many mentions center on rehab and therapy support during recovery.
Several reviews focus on rehabilitation after hospitalization or surgery, describing support from nurses and therapists as part of getting a loved one back to walking and participating in sessions. One reviewer says the therapist team encouraged participation even when the person felt unmotivated. Another mentions a rehab stay as a positive experience, reinforcing that therapy is a key part of stays at this skilled nursing facility.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Mount Olive Center on seniors.fyi includes 4 photos including images showing living room, decor, interior, chandelier, lounge area, artwork, healthcare, fireplace, and more.
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Television, Fireplace, Seating Area, and Indoor Plants
Healthcare
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21 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Small 6-bed setting with comprehensive ADL support and diabetes-friendly dining.
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