Mount Olive Center
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228 Smith Chapel Road, Mount Olive, NC 28365
For more information about senior living options: (844) 490-3973
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The staff were friendly and the place was clean. The assistant administrator was very nice. The admissions director, the administrator, and the administrator assistant were wonderful. The nurses were very helpful and super nice, and kept families informed. The therapists were amazing at encouraging participation in rehabilitation. The kitchen staff provided meals that residents enjoyed. Amy at the front desk was welcoming and helpful. The staff put the residents first and were friendly and professional.
The reviewers state that the staff were rude and unprofessional and did nothing to help him. The facility is described as dirty, with trash pushed under a resident's bed. A resident was reportedly left sitting in a wet bed for hours. It was alleged that a patient with dementia was kicked out and left in a wheelchair on the porch. Roaches and general lack of cleanliness are reported. Medications are claimed to be administered improperly. The facility is described as understaffed, especially overnight. The kitchen and dining service are criticized for inconsistent meals, shortages (lettuce and milk), and meals not matching the menu. Requests for assistance were not followed up, and calls to speak to a resident were not returned. One reviewer warned others not to send a family member there.The collection of reviews about Genesis - Mount Olive Center (often referred to as Mount Olive Center) paints a picture of a facility that elicits a wide range of experiences from families. Some visitors describe moments of warmth, compassion, and professional care that give them confidence in the place, while others recount distressing episodes that raise serious questions about safety, cleanliness, and responsiveness. Taken together, the reviews suggest a facility that has its strengths in personal connections and rehabilitation support, but also faces ongoing challenges around staffing, consistency, and overall environment.
On the positive side, many reviewers emphasize the kindness and attentiveness of the staff. Several accounts highlight friendly interactions from nurses, therapists, and front-desk personnel, noting that staff go out of their way to help residents and keep families informed. Phrases like "staff were friendly and helpful," "the nurses kept us informed," and "the therapists were amazing at persuading him to participate in his sessions" recur in praise. Families also appreciate the sense that the center can feel like a compassionate community - mentions of compassionate care, caring administrators, and a reception that treats visitors well contribute to an overall impression of a welcoming environment. Some reviewers specifically name individuals such as Amy at the front desk and describe the admissions process and guidance provided by staff as supportive and professional. The rehab experiences for some residents are described as successful, with praised progress in mobility and a noticeable, positive impact on recovery.
Yet alongside these affirmations of care, other reviews recount troubling experiences that illuminate significant concerns. A number of remarks describe episodes of neglect or insufficient attention to residents' basic needs - ranging from a resident sitting in a wet bed for hours, to concerns about medication administration, to the perception that some residents were left without appropriate clothing during illnesses. Several families report confrontations with understaffing, particularly overnight, and a general sense that staff may be overwhelmed or stretched too thin to consistently meet every resident's needs. In these accounts, the facility is portrayed as under-resourced at times, with complaints about delays in response and a perception that some residents did not receive timely or adequate care.
Cleanliness and the physical environment emerge as another focal point of concern for some reviewers. A subset of comments paints a picture of a facility struggling with cleanliness, including references to trash left under beds, roaches, and general dissatisfaction with the condition of the building. Conversely, other visitors describe noticeable improvements in cleanliness and a care environment that feels clean and well-maintained, noting changes over time that have led to a more positive experience. This contrast highlights how perceptions of the same space can diverge dramatically depending on the timing of visits and perhaps the specific unit or shift involved.
Food service and meal delivery also feature in the feedback, with mixed assessments. Some reviewers report that the kitchen staff provide good meals and that residents were able to enjoy variety and quality, while others recount being disappointed with meals, particularly on weekend menus or the handling of special requests. Issues such as being told an alternate meal is available but often not delivered, or repeated shortages of certain items like lettuce or milk, add to a sense that the dining experience is inconsistent. These culinary concerns matter deeply to families who see meals as a key part of comfort and recovery during a stay.
Communication with leadership and ongoing oversight appear as another recurring theme. Several comments acknowledge the importance of clear communication and express a desire for better dialogue with head staff, social workers, or administration when concerns arise. Some reviewers recount that they pursued formal channels or intended to file complaints with state agencies, while others praise the responsiveness and transparency they experienced, including administrators or admissions staff who were helpful, patient, and proactive in addressing issues. The variance in experiences here reinforces the sense that the quality of communication can be a decisive factor in how families perceive care overall.
Despite the contrasts, a common thread is the idea that Mount Olive Center is a place of genuine care for many residents, where kindness, dedication, and professional skill can transform a difficult transition into a more hopeful experience. The reviews that speak to successful recoveries, engaged therapists, and attentive nurses contribute a credible counterpoint to the darker reports. For families facing a difficult decision about placement, the picture that emerges is nuanced: the center has the capacity to deliver compassionate, effective care and robust rehabilitation, but it also faces substantial challenges that can affect safety, cleanliness, and consistency - issues that demand attentive oversight, sufficient staffing, and ongoing quality improvements.
In the end, the narratives together suggest a facility with real strengths in personal connection, rehabilitation support, and patient-centered care, tempered by ongoing concerns around staffing levels, environmental cleanliness, and reliable responsiveness. Prospective families and patients may find reassurance in the accounts of caring staff and successful therapeutic outcomes, while also recognizing the importance of thorough assessment, careful monitoring, and clear communication with administrators and caregivers to ensure that loved ones receive the safest, cleanest, and most consistent care possible. The overall message is one of balance: Mount Olive Center can be a place of comfort and progress for many residents, but it also requires ongoing attention to staffing, cleanliness, and accountability to meet the expectations of families seeking the best possible care.
21 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Mount Olive Center in Mount Olive, NC is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The center provides residents with cable or satellite TV for entertainment, along with a dining room where meals are served. The accommodations are fully furnished and include a kitchenette for those who prefer to prepare their own meals. Housekeeping services ensure that the living spaces are clean and well-maintained.
Outdoor space is available for residents to enjoy the fresh air and beautiful surroundings. Telephone access is provided for easy communication with loved ones, and Wi-Fi/high-speed internet is available to stay connected online.
The care services offered at the Mount Olive Center include 24-hour supervision to ensure the safety and well-being of all residents. Trained staff provide assistance with activities of daily living, such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive necessary medical attention when needed.
For individuals with special dietary needs, the center offers diabetes diet options and can accommodate special dietary restrictions. Meal preparation and service are provided to ensure that residents receive nutritious meals on a regular basis. Medication management is also available to help residents stay on top of their medication schedules.
A mental wellness program is in place to support the emotional well-being of residents, providing opportunities for social engagement and mental stimulation. Transportation arrangement for medical appointments is available to assist residents in accessing necessary healthcare services. Additionally, transportation to doctor's appointments can be arranged when needed.
The Mount Olive Center also offers scheduled daily activities to keep residents engaged and entertained. These activities provide opportunities for socializing with other community members and participating in engaging recreational pursuits.
Overall, the Mount Olive Center provides a comprehensive array of amenities and care services designed to enhance the quality of life for its residents in a comfortable and supportive environment.
Mount Olive Center is located at 228 Smith Chapel Road, Mount Olive, NC 28365 in Wayne County, North Carolina
Mount Olive Center on seniors.fyi includes 4 photos including images showing living room, decor, interior, fireplace, television, seating area, indoor plants, dining, and more.
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