Talk to an advisor (866) 208-4318

Willowbrooke Court Sc Center At Plantation Estates in Matthews, NC

Willowbrooke Court Sc Center At Plantation Estates is a nursing home community in Matthews, NC.

Information last verified:

701 Plantation Estates Drive, Matthews, NC 28105

For more information about senior living options: (866) 208-4318

4.4 from 96 reviews
5 stars
70
4 stars
13
3 stars
3
2 stars
0
1 stars
10

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2020Top 5% Senior Living Community in 2022Top 5% Senior Living Community in 2023

Add this award to your website

Overall Review of Willowbrooke Court Sc Center At Plantation Estates

common 16 reviews mention this

Staff care and responsiveness stand out

Residents and families frequently describe staff who are attentive, kind, and involved in care.

Many reviews highlight day-to-day care and staff attention, with mentions of nurses, nurse practitioner involvement, and careful coordination of resident care. Several reviewers also describe the staff as friendly and responsive to needs, including during COVID. A few reviews point to serious care concerns, including an urgent situation handled too slowly and repeated medication- or billing-related frustrations after a death, but overall the dominant theme remains the caregivers’ presence and engagement.

common 6 reviews mention this

Safety and security are emphasized

Security and safety show up repeatedly in reviews, including gate access and COVID precautions.

Several reviewers call out strong security, including guard access and being cautious during coronavirus. One review describes security as helpful and another flags difficulty getting past the front gate. Beyond guards, families also mention feeling safe and cared for, while at least one review includes a serious personal-safety concern involving theft of jewelry.

common 12 reviews mention this

Cleanliness and upkeep get praise

Reviews repeatedly mention a clean, well-kept environment and appealing physical spaces.

Residents and visitors describe the facility as clean, spacious, and beautifully maintained, with some praising pristine grounds and interiors. A separate review mentions duct cleaning occurring there, reinforcing the theme of cleanliness. There is also a contrast in tone from a few negative reviews that focus on care outcomes rather than the building itself.

caveat 4 reviews mention this

Pricing feels high to some families

Multiple reviews describe the community as expensive, even when they think it’s worth it.

Some reviewers explicitly call out cost as a downside, including one that says it is expensive while still implying value. Another review also uses a direct comparison about expense. At the same time, several positive reviews recommend the community, suggesting opinions vary between affordability and overall experience.

caveat 2 reviews mention this

Touring and follow-through can frustrate

Some families report difficulty getting answers or scheduling a tour.

At least one reviewer says it was hard to make an appointment and that messages went unanswered before an opening was offered. Another reviewer describes having trouble getting questions answered and reaching the right people while exploring assisted living. These issues relate to the search and onboarding experience rather than daily life after moving in.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 16 resident community capacity 16 resident community capacity

Types of Care

  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (14 miles away) Charlotte Douglas International (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Mac's Speed Shop (0.4 miles)
  • Metro Diner (1.5 miles)
  • Showmars (1.8 miles)
  • McDonald's (1.9 miles)
  • Lam's Kitchen 祖家小厨 (2 miles)
  • Le Peep (3 miles)
  • Chick-Fil-A (3.1 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (1 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (3 miles)
  • Walmart Pharmacy (3.2 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.6 miles)

Physicians

  • Center For Wellness (1 miles)
  • Arboretum Pediatrics (3 miles)
  • Lake Park Family Practice (5.6 miles)
  • Cotswold Medical Clinic (6.1 miles)
  • Carolina Sinus Centers - Charlotte (6.4 miles)
  • Kanelos Dino P MD (6.4 miles)
  • Sun Valley Family Physicians (6.4 miles)

Cafes

  • The Collective Cafe (1.4 miles)
  • Panera Bread (1.4 miles)
  • Starbucks (4.6 miles)
  • Panera Bread (4.8 miles)
  • Starbucks (6.3 miles)
  • Starbucks (6.9 miles)
  • Starbucks (8 miles)

Places of Worship

  • Carmel Baptist Church (1.5 miles)
  • Idlewild Baptist Church (3 miles)
  • Providence Presbyterian Church (3.7 miles)
  • Calvary Church (5.2 miles)
  • St Gabriels Catholic Church (6.1 miles)
  • Sharon Baptist Church (6.8 miles)
  • St John's Baptist Church (8.9 miles)

Theaters

  • Regal Stonecrest at Piper Glen 4DX, IMAX & RPX (6.2 miles)
  • AMC Carolina Pavilion 22 (8.3 miles)

Parks

  • Blakney Park (7.1 miles)

Hospitals

  • Carolinas Medical Center-Pineville (8.2 miles)

Frequently Asked Questions

Where is Willowbrooke Court Sc Center At Plantation Estates?

Nearby Communities

  • Carrington Place

    Carrington Place

    Matthews, NC

    3.5 from 31 reviews
    $2,189 to $2,845 / month

    pro Compassionate staff with a wide range of therapies and engaging activities, plus appetizing meals.

  • Matthews Glen

    Matthews Glen

    Matthews, NC

    4.3 from 125 reviews
     

    pro Impressive, well-maintained facilities with friendly staff and a broad activities program.

  • Eden Hall

    Eden Hall

    Matthews, NC

     
     

    pro Comprehensive care (dressing assistance, medication management) with meals and connectivity (Wi-Fi/phone).

  • Living Spring Home Health

    Living Spring Home Health

    Matthews, NC

    4.8 from 5 reviews
     

    pro Convenient access to nearby pharmacies, physicians, restaurants, cafes, and places of worship within a nurturing assisted living community.

  • Brookdale Weddington Park

    Brookdale Weddington Park

    Matthews, NC

    4.5 from 56 reviews
    $5,080 to $7,350 / month

    pro Caring staff with personalized care, great food, and engaging activities.

  • Windsor Run

    Windsor Run

    Matthews, NC

    4.4 from 7 reviews
     

    pro Beautiful, modern facility with extensive amenities and friendly staff.

  • Providence Meadows

    Providence Meadows

    Charlotte, NC

    4.7 from 71 reviews
    $2,765 to $4,595 / month

    pro Friendly, attentive staff in a well-maintained, engaging community.

  • Brookdale Carriage Club Providence

    Brookdale Carriage Club Providence

    Charlotte, NC

    3.9 from 152 reviews
    $3,545 to $5,945 / month

    pro Friendly, accommodating staff and a welcoming community with diverse amenities and flexible care options.

  • Carmel Hills

    Carmel Hills

    Charlotte, NC

    4.6 from 24 reviews
    $2,402 / month

    pro Dedicated staff and a supportive, close-knit community.

Related Resources

  • caregiver dutiesTen Vital Duties of a Senior Caregiver: A Comprehensive Guide

    The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.

  • memory games for seniors9 Stimulating Memory Activities for Seniors: Puzzles, Cards, and Much More

    The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.

  • what happens when medicare stops paying for nursing home careManaging Nursing Home Expenses After Medicare Coverage Ends

    Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.

Call a senior care advisor
By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.