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3.1 from 112 reviews
5 stars
44
4 stars
13
3 stars
5
2 stars
7
1 stars
43
Overall Review of Summerstone Health And Rehabilitation Center
caveat12 reviews mention this
Staffing and response time concerns
Several reviews describe slow or missed responses when residents call for help.
A recurring concern is that call buttons and communication can fail when families need assistance most. Multiple residents and families mention long waits for help, unanswered call lights, or phones that were difficult to reach. Some reviewers also describe short staffing and episodes where residents were left without timely attention.
caveat7 reviews mention this
Care plan and medication issues
Some families report care not being carried out as promised, including medications and follow-up.
Several reviews raise concerns about whether scheduled care actually happened. Residents and families mention medications not started or not delivered on time, missed follow-up appointments, and issues with managing respiratory needs. A few reviews also describe gaps in documentation or difficulty getting providers to address problems after conversations with staff.
common10 reviews mention this
Therapy support during rehab
Many reviews credit rehab therapy teams with helping residents regain strength.
Reviews frequently mention physical, occupational, and other therapy efforts as a key part of the rehab experience. Some families describe hands-on work to improve mobility and transferring, and note confidence building during recovery. While not every review is positive, positive therapy experiences appear often enough to stand out among the themes.
common9 reviews mention this
Clean, well-kept facility
Many reviewers describe the facility as clean and well-kept.
Cleanliness comes up repeatedly, with multiple reviews describing spotless rooms, an odor-free environment, and generally well-kept spaces. Several also mention that housekeeping helped keep areas tidy during their stay. At the same time, a smaller number of reviews describe unsanitary conditions, so impressions are not uniform.
caveat4 reviews mention this
Food quality is mixed
Dining receives both praise and strong complaints from residents and families.
Some reviews do not focus on meals, but when they do, food quality is often a point of contention. Several families describe meals as unappetizing or served cold, and one mentions bathing and other daily routines alongside meal concerns. Other reviewers say they did not have major complaints about food or that it was good, creating a mixed overall picture.
common2 reviews mention this
Diverse activity options
Residents mention activities and engagement during their stay.
A couple of reviews specifically call out engagement, including planned activity programming and time spent participating in social-style activities. For families who want more than basic care, this stands out as a supportive part of the daily experience. Activity access may vary by resident and staffing, since other reviews focus on delays and missed responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Piedmont Triad International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Restaurants
McDonald's (3.5 miles)
Cracker Barrel Old Country Store (3.7 miles)
McAlister's Deli (6.2 miles)
Chick-Fil-A (6.3 miles)
Porterhouse Burger Company (6.4 miles)
Chicken Salad Chick (6.6 miles)
Salsarita's Fresh Mexican Grill (6.6 miles)
Places of Worship
Immaculate Heart of Mary Catholic Church (4.5 miles)
Summerstone Health And Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, exercise equipment, physical therapy, rehabilitation, building, parking, assistance, hallway, and more.
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The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
Summerstone Health And Rehabilitation Center photos
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Interior
Living Room
Building
Architecture
Bedroom
Hallway
Exercise Equipment
Gym
Healthcare
Fitness
Rehabilitation
Interior
Decor, Seating Area, and Lounge
Bedroom, Kitchen, Hardwood Floor, and Open Space
Living Room, Television, and Fireplace
Landscaping and Entrance
Building and Parking
Architecture and Clouds
Exercise Equipment
Healthcare
Hallway, Wheelchair, Nurse, and Assistance
Gym, Bright Lighting, and Fitness Center
Rehabilitation and Physical Therapy
Fitness
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