Summerstone Health And Rehabilitation Center in Kernersville, NC
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485 Veterans Way, Kernersville, NC 27284
For more information about senior living options: (844) 490-3973
The staff are kind, compassionate, and attentive to residents. The facility is clean, well-kept, and has a home-like atmosphere. The rehab team is professional, thorough, and dedicated. Nurses and CNAs are consistently described as great and caring. Administrative and social-work staff are helpful and supportive. Families feel safe, reassured, and well-informed about their loved ones' care. The building is beautiful, modern, and well maintained. Many reviewers would highly recommend Summerstone for rehab and long-term care.
The meals were described as horrendous, with minimal portions and cold, unappetizing food. Residents reportedly did not receive baths for days. The staff were seen as being for show and not actually performing their duties. Nurses and CNAs are overworked, leading to inadequate patient care. A CNA allegedly yelled at a resident, showing unprofessional behavior. A reviewer claimed the facility drugged a resident to keep them sedated. Staff were described as lacking compassion, empathy, and respect for patients and families. Management and administration were criticized for poor communication and a lack of accountability. Call lights were reported to go unanswered for hours. The food was described as disgusting and often unidentifiable. The facility was described as unsanitary and poorly maintained. There is high staff turnover and reliance on agency workers, resulting in inconsistent care. Ice machines were broken during a heat wave, leaving residents without cold drinks.Summerstone Health and Rehabilitation Center in Kernersville, NC is best suited for families pursuing a rehab-forward stay in a modern, clean environment where therapy services are a clear priority. The facility's recent construction and its emphasis on rehabilitation - physical, occupational, and speech - make it appealing to those who want an assertive therapy plan with daily activity and structured discharge planning. For residents who arrive with the intent to build strength after surgery or a hospitalization, Summerstone can deliver meaningful mobility gains when the environment remains well-organized and the therapy team remains engaged.
That said, there are clear reasons to consider alternatives, especially for families prioritizing consistently reliable daily care and unambiguous communication. A recurring theme across reviews is staffing instability and turnover, which translates into erratic response times, shifting information from staff to staff, and sporadic bedside attention. Critics describe long delays for call lights, gaps in medication administration, and a lack of timely clinical oversight on weekends or evenings. For families that cannot tolerate gaps between shifts or who require predictable, well-documented care, other facilities may offer more reliable daily operations.
On the upside, the strongest positives center on cleanliness, a welcoming and modern setting, and a therapy ecosystem that several families report as genuinely effective. Therapists, CNAs, and some nurses earn high marks for professionalism, patience, and the tangible progress they help residents achieve. Positive reviews frequently highlight compassionate interactions, proactive discharge planning, and staff members who stand out for going above and beyond - names such as Monique, Teresa, and Kristi recur as credible anchors for families seeking consistency in care coordination. When those relationships are in place, the rehab experience can be notably reassuring and productive.
Yet the main drawbacks temper those strengths. Stories of neglect or inattentiveness, such as residents left in soiled conditions, missed turns, or missed medications, recur with enough frequency to raise legitimate safety concerns. Several reviewers recount administrators or social workers who seem hard to reach or slow to respond, with conflicting information emerging from different departments. The dietary side also surfaces as a variable: some meals are described as unappealing or insufficient for residents trying to regain strength, while others report adequate dining experiences. Taken together, these patterns suggest that Summerstone's outcomes depend heavily on which staff members are on shift and how well the care team communicates across a patient's trajectory.
In weighing the pros against the cons, the positives offer meaningful upside for rehab-focused paths but do not fully offset the risks associated with staffing inconsistency and variable responsiveness. For families willing to engage actively - requesting specific caregivers, maintaining regular check-ins, and demanding clear, written care plans - Summerstone can catalyze real rehabilitation progress in a clean, aesthetically pleasing setting. However, for residents with complex needs or for those who require near-constant nursing attention, the facility's fragility in continuity and communication can undermine recovery and comfort. The environment is too often bright and well-kept to be dismissed, but the care experience hinges on dependable staffing and accountable administration.
The practical takeaway is clear: approach Summerstone with a proactive, plan-driven mindset. Visit with a checklist focused on bedside responsiveness, medication routines, and consistent therapy scheduling. Seek out the most responsive staff members as primary points of contact, request a transparent outline of weekend coverage, and verify that discharge planning is firmly embedded in the daily routine. If such oversight is achievable, Summerstone can be a strong option for rehabilitation that yields tangible improvements and a generally positive daily atmosphere. If not, families should proactively compare alternatives that offer steadier staffing, more predictable communication, and fewer opportunities for care gaps. Summerstone is not universally unsuitable, but it is not a safe default choice; it demands vigilance and a willingness to advocate relentlessly for a loved one.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summerstone Health And Rehabilitation Center in Kernersville, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The center features a beauty salon where residents can indulge in haircuts, styling, and other grooming services. Each room is equipped with cable or satellite TV for entertainment purposes. Community operated transportation is available for residents who need to run errands or attend appointments outside the facility.
For those who enjoy spending time on the computer or staying connected digitally, there is a dedicated computer center with high-speed internet access. Dining experiences are made enjoyable in the elegant dining room that offers restaurant-style dining. A fitness room is available to promote physical health and wellness among residents.
Summerstone also provides fully furnished living spaces for convenience and ease of move-in. Additionally, residents can engage in various recreational activities at the gaming room, garden, small library, and outdoor spaces within the center. Phone services are available via telephone provided in each room.
Residents can take advantage of move-in coordination services to facilitate a smooth transition into their new home. Housekeeping services ensure that living quarters are kept neat and clean at all times.
Transportation arrangements are made for non-medical needs as well as doctor's appointments. The wellness center promotes overall well-being through various programs and activities.
In terms of care services, Summerstone offers 24-hour call systems and supervision to ensure the safety and security of residents at all times. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers.
Special dietary needs such as diabetes diets or other restrictions are accommodated during meal preparation and service. Medication management ensures that residents receive timely administration of their medications.
The center also emphasizes mental wellness with dedicated programs aimed at promoting emotional well-being among residents. Planned day trips, resident-run activities, scheduled daily activities, and concierge services keep residents engaged and entertained.
Furthermore, Summerstone is conveniently located near two restaurants and a place of worship, allowing residents to easily access these amenities within the community. Overall, Summerstone Health And Rehabilitation Center in Kernersville, NC offers a comfortable and inclusive environment where residents can thrive and enjoy their golden years.
Summerstone Health And Rehabilitation Center is located at 485 Veterans Way, Kernersville, NC 27284 in Guilford County, North Carolina
Summerstone Health And Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, exercise equipment, physical therapy, rehabilitation, building, parking, landscaping, bedroom, and more.
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Interior
Living Room
Building
Architecture
Bedroom
Hallway
Exercise Equipment
Gym
Healthcare
Fitness
Rehabilitation
