Senior Helpers - Kernersville, NC in Kernersville, NC

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Senior Helpers - Kernersville,  NC

Senior Helpers - Kernersville, NC in Kernersville, NC

280 Broad Street Unit C, Kernersville, NC 27284

For more information about senior living options: (844) 490-3973

4.9 from 43 reviews
5 stars
40
4 stars
2
3 stars
1
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1 stars
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Overall Review of Senior Helpers - Kernersville, NC

Pros

  • pro Senior Helpers is organized and has a system to check on staff, caregivers, and seniors.
  • pro The staff are flexible and work with clients' schedules.
  • pro Shifts are always covered and updates are communicated in a timely manner.
  • pro The office staff are awesome and strive to work with the clients' schedules.
  • pro Senior Helpers offers rewarding opportunities and genuinely cares about clients and employees.
  • pro The aides are great and the office staff are knowledgeable about VA, Medicare, and Medicaid.
  • pro The team is friendly, responsive, and professional, making caregiving easier for families.
  • pro Caregivers are conscientious, compassionate, and treat clients as if they were their own family.
  • pro The company provides peace of mind by ensuring quality care and reliable coverage.
  • pro Clients and families would highly recommend Senior Helpers for care or for employment.
  • pro The organization is a great place to work, with high professionalism and dependability.
  • pro Senior Helpers is remembered for making a positive difference during tough times and post-surgery.

Cons

  • pro The in-home care personnel are wonderful, but the office staff are horrible; they are rude and liars.

Review

Senior Helpers in Kernersville is best suited for families seeking reliable, in-home non-medical care for an aging loved one who wants flexible scheduling, consistent companionship, and practical help with daily tasks. The program excels when the goal is to keep a senior safely at home with aides who understand the local area, can adapt to changing routines, and coordinate with family members and benefit navigation such as VA or Medicare planning. This approach benefits seniors who value clear communication, predictable coverage, and a caregiver match built around personality and routine. In short, it serves households prioritizing steady hands, responsive scheduling, and a care team that treats elders with respect and dignity.

Those with very tight budgets or those needing continuous medical oversight should look elsewhere. The service is non-medical and does not replace skilled nursing or dementia-specific supervision. Families facing high medical acuity, complicated medication regimens, or a need for around-the-clock supervision may find alternate providers or facility-based options better aligned with their requirements. If administrative friction or inconsistent office communication is a hard constraint, it is prudent to compare with outfits known for more straightforward onboarding and billing processes.

The strongest positives center on a systematic approach to care delivery. There is a clear framework for checking in on both staff and clients, translating into reliable coverage and accountability. Shifts are consistently filled, updates arrive promptly, and families gain measurable peace of mind as routines stay intact. The local office staff are described as friendly and knowledgeable about benefits options - VA, Medicare, Medicaid - and capable of expediting starts when time is critical. Caregivers themselves are repeatedly praised for compassion and professionalism, with many matches feeling like dependable family support rather than a paid service. This blend of governance, scheduling reliability, and genuine warmth builds durable confidence.

There is a noted caveat: at least one family criticized the office team as rude and dishonest, a perception that underscores how administrative interactions can color the overall experience. That viewpoint appears isolated rather than representative, but it highlights a nontrivial risk for families who must rely on seamless front-end coordination. In Kernersville, where timely communication drives care schedules and caregiver assignments, any inconsistency from the administrative side can ripple into daily routines. The takeaway is clear: administrative effectiveness matters as much as bedside care, and gaps there can degrade otherwise solid caregiver performance.

Despite the potential downside, the balance tips toward the positives for most clients. The high caliber of caregivers, reliability, and personal attention means seniors receive steady daily support, safety checks, and meaningful engagement, reducing family stress substantially. The agency's capacity to cover shifts and reallocate staff swiftly preserves the integrity of a care plan when an aide is unavailable. Additionally, practical help navigating VA benefits and insurance can meaningfully lower out-of-pocket costs for many families. When a standout caregiver - such as Kristi or Morgan - anchors the day, the overall experience becomes a dependable, reassuring constant, making administrative hiccups a manageable risk rather than a disqualifying flaw.

Bottom line: for Kernersville families seeking dependable, compassionate in-home care with a proven track record of responsive scheduling and caregiver dedication, Senior Helpers stands out. Prospective clients should plan a formal intake and caregiver-match discussion, request to meet a few aides, and confirm contingency procedures for absences. Engage Candace or Christine early to review setup, clarify rates, and outline VA/Medicare support options. If effortless administrative smoothness is non-negotiable or if medical supervision is a priority, exploring alternatives is reasonable; otherwise, this team offers a practical, trusted option that delivers durable peace of mind for families prioritizing home-based care.

Features

Transportation

  • Piedmont Triad International (8 miles away) Piedmont Triad International (8 miles away)

Description

Senior Helpers is an assisted living community located in Kernersville, NC. Our mission is to provide compassionate and professional care to seniors who require assistance with daily tasks while promoting their independence and well-being.

At Senior Helpers, our highly trained caregivers are dedicated to creating a safe, comfortable, and engaging environment for our residents. We understand that each individual has unique needs and preferences, which is why we offer personalized care plans tailored to meet those specific requirements.

Our assisted living community offers a range of services designed to cover all aspects of senior care. These services include assistance with activities of daily living such as bathing, dressing, grooming, medication management, and mobility support. Our caregivers are available round the clock to ensure that residents receive the help they need whenever required.

We also prioritize socialization and mental stimulation by organizing various recreational activities and events that cater to our residents' interests and hobbies. This encourages a sense of community among our residents while keeping them physically active and mentally engaged.

Additionally, at Senior Helpers, we take pride in providing nutritious meals prepared by our skilled staff. Our restaurant-style dining experience ensures that residents enjoy delicious and healthy meals in a comfortable setting.

Our assisted living community in Kernersville is conveniently located near two restaurants. This allows our residents the opportunity to explore local cuisine or dine out with family and friends when desired.

Overall, Senior Helpers in Kernersville provides exceptional care in a warm and supportive environment where seniors can thrive. We strive to improve the quality of life for our residents by prioritizing their physical well-being, emotional happiness, and social connections within our close-knit community.

Nearby Places of Interest

This part of Kernersville, North Carolina offers a convenient and bustling community with a variety of amenities for seniors. With several popular restaurants such as McDonald's, Cracker Barrel Old Country Store, and Chick-Fil-A nearby, you will have plenty of dining options to choose from. Additionally, there are pharmacies like Walgreens and CVS within an accessible distance for your medical needs. The area also features beautiful parks like Union Cross Park and Salem Lake Trail for leisurely strolls and outdoor activities. For spiritual fulfillment, there are churches like Immaculate Heart of Mary Catholic Church and Christ United Methodist Church close by. In terms of healthcare, several hospitals such as Wake Forest Univ Bapt Med Center are within a reasonable driving distance for any medical emergencies. Lastly, there are cafes like Panera Bread and Starbucks in the vicinity for relaxing coffee outings with friends or family. Overall, this part of Kernersville provides a well-rounded environment for seniors looking to settle down in a vibrant and welcoming community.

Restaurants

  • McDonald's (3 miles)
  • Cracker Barrel Old Country Store (3.3 miles)
  • McAlister's Deli (8.2 miles)
  • Chick-Fil-A (8.2 miles)
  • Porterhouse Burger Company (8.3 miles)
  • Chicken Salad Chick (8.5 miles)
  • Salsarita's Fresh Mexican Grill (8.5 miles)

Pharmacies

  • Express Scripts Holding Co. (5.9 miles)
  • Walgreens (6.4 miles)
  • Walgreens (8.3 miles)
  • CVS Pharmacy (9.4 miles)
  • Walmart Pharmacy (10.3 miles)
  • Target Pharmacy (10.4 miles)
  • Walmart Pharmacy (10.5 miles)

Parks

  • Union Cross Park (6 miles)
  • Salem Lake Trail (6.9 miles)
  • Miller Park (11.8 miles)

Places of Worship

  • Immaculate Heart of Mary Catholic Church (6.3 miles)
  • St John's Lutheran School (12.1 miles)
  • Christ United Methodist Church (12.9 miles)
  • Lindley Park Baptist Church (12.9 miles)

Hospitals

  • Bethany Cardiology (7.9 miles)
  • Wake Forest Univ Bapt Med Center (10.4 miles)
  • WFBH Ardmore Tower (11.1 miles)

Cafes

  • Panera Bread (8.1 miles)
  • Krankies Coffee (9.5 miles)
  • Starbucks (10.6 miles)
  • Starbucks (10.6 miles)
  • Starbucks (11.7 miles)
  • Starbucks (12.6 miles)
  • Starbucks (13.2 miles)

Theaters

  • Regal Palladium & IMAX (8.3 miles)
  • AMC CLASSIC Greensboro 18 (11.6 miles)
  • Regal Greensboro Grande & RPX (13.3 miles)

Physicians

  • Eagle Family Medicine (10.3 miles)
  • Northwest Pediatrics (10.4 miles)
  • Guilford Family Dentistry (11.4 miles)
  • O'connor John J Cpo (11.4 miles)
  • Eagle Family Medicine at Brassfield (11.7 miles)
  • LeBauer HealthCare at Brassfield (11.8 miles)
  • Skin Surgery Center (11.8 miles)

Frequently Asked Questions

Where is Senior Helpers - Kernersville, NC?

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