625 Ashland Street, Archdale, NC 27263
For more information about senior living options: (844) 490-3973
Westwood Health and Rehabilitation in Archdale is best suited for families pursuing short-term, outcomes-focused rehab where aggressive physical therapy and social programming are priority. The strongest draw is for residents who can benefit from a clear, activity-rich routine, visible improvements from dedicated therapy teams, and a cleaner, more organized environment after ownership changes. When the facility was under new management, observers noted cleaner grounds, a receptionist always available, and a sunlit calendar of activities that residents could anticipate. For families prioritizing tangible rehabilitation milestones and a sense that care is "in play" rather than passive, Westwood can meet those expectations - provided the patient's needs align with a therapy-first approach.
Those who should consider alternatives are those who require consistently reliable daily care, unwavering medication management, and a consistently respectful bedside experience. The reviews reveal persistent red flags where daily care fails to meet basic standards: rude or indifferent front-line staff, frequent understaffing, and a pattern of lapses that leave residents waiting long for assistance. Several accounts cite dehydration, missed meals, improper or delayed medication administration, and unsafe conditions ranging from worn bedding to bed alarms that do not function. For families seeking a long-term home with steady, high-quality daily oversight, these issues render Westwood a riskier choice.
On the upside, therapy remains the standout strength for Westwood. The best-reported experiences come from residents who benefited from physical therapy and occupational therapy, with caregivers in those disciplines described as compassionate, patient, and capable of guiding progress. Specific names appear repeatedly as anchors of quality: Mary the nurse, the aides Mekiya and Erica, and Sara the medical tech are praised for responsiveness and reassurance. In therapy, progress and confidence often translated into a more positive overall experience, and several reviews mention "first-rate rehab" or standout PT/OT staff as a decisive factor in favorable stays. Activities, when offered, contribute additional engagement that helps mood and motivation.
Yet the cons are persistent and, in some instances, severe. Across the feedback, chronic understaffing combines with inconsistent bedside care to create a pattern of frustration and risk. Families report nurses and CNAs who are hard to reach, delays in basic needs like bathroom assistance, and episodes of residents being left waiting in discomfort or soiled conditions. Hygiene and cleanliness concerns recur - smell, spills, and dirty linens emerge as common themes - and even isolated safety issues appear, from mismanaged monitoring to insufficient bed precautions. Several accounts describe medication records that do not align with actual administration, and some families accuse the facility of falsified or inaccurate health information. These are not occasional rough patches; they point to systemic gaps that directly affect safety and dignity.
The way the pros compensate or fail to compensate the cons hinges on what families value most and how actively they supervise care. For residents whose primary goal is rehabilitation with visible physical gains, the positive therapy outcomes can make a meaningful difference even if other areas stumble. When a patient progresses under attentive PT/OT supervision, families may overlook some nursing gaps in the short term. However, the broader pattern - understaffing, inconsistent routine care, and management responsiveness that can be slow or dismissive - limits Westwood's suitability as a reliable, long-term residence. Those without the bandwidth to supervise daily operations or advocate aggressively will find the risks increasingly intrusive, potentially outweighing any rehab wins.
The practical takeaway is clear: Westwood should be approached as a rehab-forward option with strong caveats. It can work well for families who can demand - almost daily - clarity on staffing, care plans, and adherence to medication and nutrition protocols; who place a premium on robust PT/OT and active programming; and who are willing to intervene promptly if problems surface. For anyone seeking a steady, respectful, consistently clean, and well-managed long-term environment, alternatives should be seriously considered. Tour thoroughly, speak with current residents and their families, and insist on specifics about staff-to-resident ratios, daily schedules, and accountability measures. In the end, the decision rests on whether the rehab gains can be sustained by a day-to-day caregiving culture that demonstrably values dignity, safety, and reliable service.
The Westwood Health And Rehabilitation community in Archdale, NC offers a range of amenities and care services to provide a comfortable and supportive environment for its residents. The facility includes a beauty salon, allowing residents to conveniently access grooming services. Cable or satellite TV is available for entertainment purposes.
Residents have the option of utilizing the community-operated transportation services to go shopping or attend social events. A computer center is available for those who wish to stay connected with loved ones or engage in online activities. The dining room provides restaurant-style meals, ensuring that residents receive nutritious and delicious food.
For physical fitness, there is a fitness room equipped with exercise equipment. Residents can also enjoy the outdoor garden and outdoor spaces within the community. Housekeeping services are provided to ensure that residents have a clean and tidy living environment.
Each resident has access to a private bathroom for their convenience. A small library is available for those who enjoy reading. Telephone service is provided, as well as Wi-Fi/high-speed internet, allowing residents to stay connected with family and friends.
The Westwood Health And Rehabilitation community offers 24-hour call system and supervision to ensure the safety of its residents. Staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. Meal preparation and service are provided, including special dietary restrictions such as diabetes diets.
Medication management is offered to ensure that residents take their medications correctly and as prescribed. A mental wellness program is available to support the emotional well-being of residents.
Transportation arrangement services are provided for non-medical purposes as well as transportation to doctor's appointments when needed. The community has a wellness center where residents can participate in various health-related activities.
In terms of care services, assistance with bathing, dressing, transfers, and other activities of daily living are offered on a 24-hour basis. Special dietary restrictions can be accommodated in meal preparations. Transportation arrangements can be made for residents who require it.
The Westwood Health And Rehabilitation community also organizes various activities for residents to enjoy. Concierge services are available to assist residents with any needs they may have. Fitness programs are offered to promote physical well-being, and planned day trips provide opportunities for social engagement and exploration. Resident-run activities allow residents to take an active role in creating a vibrant community. Scheduled daily activities ensure that there is always something for residents to participate in and enjoy.
For dining options outside of the community, there are nearby restaurants accessible to residents.
Westwood Health And Rehabilita is located at 625 Ashland Street, Archdale, NC 27263 in Randolph County, North Carolina
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