Caring Group of America, LLC

Pros

• The owner is described as very experienced, knowledgeable, and deeply caring about her patients; Mrs. Eunice and her amazing team are highly recommended.
• Caring Group of America is praised for great services and excellent staff and nurses.
• The company has cared for a mom with Alzheimer's for about two years and has always been great.
• The service is highly recommended for anyone needing help caring for a parent or child who cannot care for themselves.
• A care assistant is described as very caring and easy to work with.
• The dad loves his assistant Tamekia, showing her high quality of care.
• The most phenomenal aide is noted for tending to the husband's every need and going beyond duties.
• Monica is praised for her exceptional help and support for the husband.
• The caretaker is deeply loved, and the staff are courteous and professional.
• The care staff are amiable and available anytime they are needed.
• Building a relationship with the workers is easy, and they are kind and nice.
• The staff are flexible and adapt to family needs and schedules.

Cons

• The reviewers accuse Caring Group of America of being inept and incompetent, even alleging they lie to cover mistakes.
• The first assigned aide is described as awful, constantly late, and unprofessional.
• Management is alleged to lack basic math skills, mishandle refunds, and show a lack of urgency.
• A weekend aide is said to be terrified of animals, completely unprofessional, and late without apology.
• Office staff are described as terribly unprofessional and unavailable.
• The company is characterized as an inept, disorganized operation with poor communication and a tendency to deflect responsibility.
• The reviews claim Caring Group ran a fiasco and forced customers to find a replacement.

Review

Caring Group of America is described by many clients as a company led by an experienced, knowledgeable owner who genuinely cares about her patients. In reviews that span years and multiple family members, the sentiment is clear: Mrs. Eunice is seen as a steady, hands-on leader, and her team is regarded as skilled and compassionate. One reviewer sums it up with warmth and confidence, saying they highly recommend Mrs. Eunice and her amazing team. Across the board, the services are praised as reliable, with many remarks emphasizing the expertise of the care professionals and the heartfelt concern shown to those in their care.

Several accounts highlight consistently positive experiences with care and staff. A recurring theme is that the company provides "great services and great staff/nurses." Families describe caregivers who demonstrate kindness, competence, and a real commitment to the wellbeing of loved ones. For those facing long-term caregiving, such as parents with Alzheimer's, the reliability and empathy of the Caring Group are invaluable. One family notes that their mom with Alzheimer's has been cared for for about two years, and the care has been steady and reassuring - pulling them through challenging days and giving them confidence in the daily routine.

In one particularly telling example, a family member describes a care assistant who works with their dad and is "very caring and easy to work with." The dad, described as tough to please, nonetheless forms a strong bond with this aide, who earns his affection by going beyond basic duties. The impact of a great match can be profound - when a client connects with an aide who anticipates needs and fosters a sense of security, the relationship becomes a cornerstone of ongoing care. In this case, the client even voices gratitude publicly, naming the aide - Tamekia - as someone the family deeply appreciates for her dedication and kindness.

Not all reviews follow a flawless path, and some provide a sobering counterpoint that reflects the realities many families face when navigating home care. One update recounts a dispute over whether cats should be kept upstairs, with a reviewer insisting they never agreed to such an arrangement and arguing that the cats roamed throughout the house. The account accuses the company of lying to compensate for perceived incompetence and frames it as a broader issue of management needing stronger training. Another reviewer recalls a period when conditions, billing, and scheduling created a sense of chaos - commenting that there was "plenty of food" and that the home health aide was supposed to be present, yet concerns about unattended moments and overall accountability persisted.

A separate narrative describes a relocation from New Jersey to North Carolina and the expectation of 12-hour, seven-days-a-week care. The start, however, was described as rough: the first assigned aide was "absolutely awful," late, and on her phone - far from the professional standard hoped for. The client also details a frustrating financial dispute: paying in advance is demanded, and when an inquiry about refunds for hours not worked was raised, the company's response involved reconcilement challenges and a manager who raised her voice. The reviewer ultimately felt that administrative processes lacked urgency and accuracy, noting that even when a refund was confirmed, the experience remained painful and inefficient.

The third weekend in that same period was especially difficult. An aide was slated to cover both shifts but reportedly arrived late, was "afraid of cats," and then fearing all animals, behaved in a way that the reviewer called "absolutely absurd." The aide reportedly hid behind the elderly father-in-law in anticipation of animal movement - an act described as cartoonish and embarrassing for everyone involved. The manager reportedly instructed the client to keep the cats away, compounding the sense of misalignment between client needs and staff readiness. The reviewer summarized the four weeks with a pointed list: management was inept, the aides varied in quality, communication was poor, and there was a recurring pattern of "Do me a favor" language that felt inconsistent with a paid caregiving arrangement.

Despite such rough experiences, there are strongly positive follow-ups that underline resilience and improvement within the company. One reviewer shares a more hopeful arc: after an initially rough start, they were able to place their father with a phenomenal aide who consistently attends to every need and goes beyond expectations. The praise for that aide - Monica - is explicit, with the reviewer thanking the company for "having the best person available" and declaring, "Monica you rock and thank you for all you do." This testimonial signals that even in imperfect circumstances, capable, compassionate staff can redefine a client's experience for the better.

There are also voices that critique governance rather than caregiving skills. Another client writes about office staff being "terribly unprofessional and unavailable," and an aide who displayed poor judgment - specifically a second aide who left after about ten minutes following a phone call. The review questions how a company with multiple starts can maintain a credible reputation when such service gaps occur. The concern here centers on communication, reliability, and the consistency of the workforce, even as some individual caregivers demonstrate genuine care and competence.

Across the spectrum, long-term clients repeatedly express strong appreciation for individual caregivers and the people who support them. One reviewer notes their ongoing relationship with Caring Group of America, expressing deep affection for their caretaker and praising the courtesy and professionalism of the team. They emphasize how the care team adapts to the family's scheduling and needs, showing flexibility and dedication that extends beyond standard hours. Another account highlights how staff are amiable, available whenever needed, and capable of building a relationship with both the patient and the family - an attribute that makes it easier to navigate the emotional and logistical complexities of caregiving.

In the end, the consensus paints Caring Group of America as a company capable of delivering genuine care and skilled caregiving, while also contending with the practical and interpersonal challenges that accompany home care. Several stories celebrate the competence and kindness of individual aides who become trusted partners in the lives of clients and their families. Other accounts serve as cautionary tales about administrative missteps or mismatches between expectations and staffing. Taken together, the reviews reveal a company with strong potential and a committed, caring team - one that can shine brightly when the right caregivers are aligned with the right families, but that also faces real, solvable management and coordination hurdles that the organization appears to be working through.

This area of High Point, North Carolina, offers a variety of amenities within a reasonable distance. There are several dining options ranging from Mexican cuisine to classic American burgers. Additionally, there are multiple pharmacies nearby for convenient access to medications. For healthcare needs, there is a cardiology center and various medical practices within close proximity. Places of worship for different denominations are also available in the area. The presence of popular cafes and theaters provides opportunities for social outings and entertainment. Overall, this part of High Point appears to be well-equipped to cater to the needs and interests of seniors looking for a diverse and convenient living environment.

Restaurants

• Rice Paper (5.5 miles)
• Salsarita's Fresh Mexican Grill (8.7 miles)
• Chicken Salad Chick (8.8 miles)
• Chick-Fil-A (8.8 miles)
• Porterhouse Burger Company (8.8 miles)
• McAlister's Deli (9 miles)
• K&W Cafeteria (10.6 miles)

Pharmacies

• Target Pharmacy (5.5 miles)
• Walgreens (6.2 miles)
• Healthy House (6.4 miles)
• Walgreens (8.6 miles)
• Walgreens (8.7 miles)
• CVS Pharmacy (9.9 miles)
• Walgreens (10 miles)

Hospitals

• Bethany Cardiology (8.6 miles)

Cafes

• Panera Bread (8.8 miles)
• Starbucks (11.3 miles)
• Starbucks (13.6 miles)
• Caribou Coffee (14.9 miles)
• Panera Bread (16.2 miles)
• Starbucks (16.4 miles)

Theaters

• Regal Palladium & IMAX (8.8 miles)
• AMC CLASSIC Greensboro 18 (11.4 miles)
• Regal Greensboro Grande & RPX (14.8 miles)

Places of Worship

• Immaculate Heart of Mary Catholic Church (9 miles)
• South Plainfield Friends Meeting (10.2 miles)
• Baptist State Convention Of NC (10.6 miles)
• Pinecroft Baptist Church (11 miles)
• Abundant Life (13 miles)
• Lindley Park Baptist Church (13.4 miles)
• Sawyersville Wesleyan Church (13.9 miles)

Physicians

• Guilford Family Dentistry (12.5 miles)
• Greensboro Imaging (13.5 miles)
• Eagle Family Medicine At Triad (13.7 miles)
• Eagle Family Medicine (14.3 miles)
• North Davidson Center for Family Health (14.9 miles)
• Greensboro Orthopaedics (14.9 miles)
• Greensboro Orthopedics (15.4 miles)

Parks

• Union Cross Park (12.8 miles)