Bellarose Nursing And Rehab
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200 Bellarose Lake Way, Garner, NC 27529
For more information about senior living options: (844) 490-3973
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The staff are caring and attentive, and assistance is readily available when needed. The physical therapy is excellent. The facility is clean, nice, and well-maintained. The therapy team is wonderful and well-coordinated. All staff are top-notch, and residents are well taken care of. The environment is beautiful, with appealing decor and outdoor spaces. The front porch and outdoor areas add to the welcoming atmosphere. The dining services are commendable and the overall care is compassionate. The staff go above and beyond to take care of residents. The lobby and common areas are breathtaking and inviting. The care from doctors, nurses, CNAs, and rehab staff is dedicated and compassionate. Admissions and front desk staff are professional and welcoming. Families feel grateful for the supportive and respectful care.
One reviewer described the unit managers as rude and nasty. A reviewer pulled their mother-in-law from BellaRose due to terrible nursing staff and a lack of empathy. Another reviewer called the facility terrible, noting it was fancy but that upper management needs to be replaced. A reviewer stated that staff are not friendly at all and have poor bedside manners. An NP alleged that the Director of Nursing treats employees poorly and called it very unacceptable. Staffing concerns were raised, with nursing described as severely understaffed and patient care delayed. There were complaints about the cleaning staff doing a horrible job and high turnover leading to inconsistent care.The collection of reviews paints a picture of BellaRose as a rehab and senior care facility that elicits very different experiences from families and visitors. On balance, many readers describe BellaRose as a clean, attractive, and well-equipped place where rehabilitative services are a real strength and where certain staff members go above and beyond to support patients and their loved ones. Yet, the same set of reviews does not shy away from less favorable observations about staffing pressure, management dynamics, and some day-to-day operations. Taken together, the comments create a nuanced portrait of a facility with substantial positives and notable challenges.
Several reviewers highlight the quality and impact of rehabilitation services. Time and again, families recount that physical therapy, occupational therapy, and speech therapy are well-coordinated and intensive, often with excellent therapists leading the care. One reviewer spent three weeks in rehab and praised the overall caliber of the rehab team, saying the therapists were "kind, thoughtful and talented" and that care was well organized and productive. Others emphasize that therapy sessions were engaging and effective, with particular mentions of PTs and OTs being responsive, attentive, and highly skilled. A number of families attribute smooth transitions into rehab to a capable administrative and therapy staff, naming individuals who helped their loved ones gain strength and mobility back after surgery or hospitalization. The consistency of therapy, along with the ability to tailor care plans, comes up as a defining strength in multiple anecdotes.
The physical environment and facility amenities receive frequent praise as well. Reviewers describe BellaRose as exceptionally clean, well-maintained, and aesthetically pleasing, with attention to color schemes, artwork, and even inviting outdoor spaces. One account highlights a front porch with rocking chairs and a wooded area; another notes a modern facility with a welcoming downstairs area, a pool, a movie theater in the basement, and a hair salon. Several stories mention private, comfortable rooms and a general impression of a safe, welcoming setting. When families visit, they often point to the lobby and common spaces as evidence of a thoughtful design aimed at creating a pleasant atmosphere for residents and visitors alike.
Families also spare praise for several staff members who made a meaningful difference in the patient experience. Dianne in admissions is repeatedly singled out for helping with transitions and for her professional warmth. Specific caregivers - nurses, CNAs, and rehab staff - receive thankful acknowledgments for compassionate, patient-centered care. Some named individuals include a doctor (Dr. Diaz), nurses (Robert and Luke), the nursing staff generally, and rehab team members (Kathy the speech therapist, Lauren and Katie among the physical and occupational therapy staff). Front desk personnel, notably Aleya, are repeatedly described as friendly and accommodating, contributing to a sense that BellaRose is a community where staff know residents and visitors and try to make them feel welcome. In several testimonials, families express gratitude for the patience, empathy, and expertise shown by these professionals, especially during challenging medical moments or difficult transitions.
However, the reviews do not shy away from reporting serious concerns. A recurring theme is that some days at BellaRose can be hampered by staffing shortages and uneven bedside manner. Comments like "the nursing staff is good but severely understaffed" and "it can take as long as an hour to get a nurse after the resident pushes the call button" point to real operational strains that affect response times and daily care. Some reviewers describe difficulties in accessing administrators or getting concerns addressed, which compounds frustrations when issues arise. There are explicit criticisms about empathy and compassion in certain moments, with phrases such as "terrible nursing staff" and "lack of empathy and compassion" appearing in several accounts. A few reviewers mention transportation problems and timing issues, such as a patient being taken to a doctor visit at an inappropriate time, which underscores perceived systemic gaps outside direct patient care.
Management and organizational leadership surface as another source of mixed sentiment. A subset of comments suggests internal tensions at higher levels of BellaRose, including concerns about the D.O.N. (Director of Nursing) and its impact on staff morale. One reviewer explicitly notes that the D.O.N. "treats the employees poorly" and describes witnessing a difficult dynamic that could influence patient care indirectly through staff turnover and attitudes. Conversely, other testimonials attribute the facility's strength to "the employees who work there" and describe the environment as "beyond amazing," underscoring a disconnect between individual frontline caregivers and upper management in the perceptions of different families. This tension appears to reflect real variability in experiences rather than a uniform pattern.
There are also reports that touch on the independent living side and the broader BellaRose family of communities. One review describes an individual moving into a Bellarose independent living apartment in Tulsa, praising the location, safety, amenities (including pool, fire pit, and movie theater), and the supportive social environment. The reviewer highlights improvements to food quality and the overall ambiance, suggesting that residents feel secure and connected. Even within the independent living context, however, there are mentions of staffing limitations in related care services, indicating that the broader BellaRose brand faces similar resource pressures across its different settings. Taken together, these comments reflect a larger narrative about an organization that can offer strong, personalized care and appealing surroundings, while also contending with staffing realities that affect consistency and responsiveness.
Overall, the stories converge on a central insight: BellaRose can provide high-quality rehabilitative care, with skilled therapists and a caring, involved staff in many instances, within a well-presented and comfortable environment. Yet, these strengths are not universal. Several reviewers urge prospective families to consider both the bright experiences and the darker ones, emphasizing the value of personally assessing staff interactions, asking pointed questions about staffing levels, call-light response times, and the accessibility of administrators. For families evaluating BellaRose, the takeaway is clear: the facility has significant assets in therapy quality, compassionate caregivers, and a positive, clean environment, but it also faces real-world challenges related to staffing, management styles, and procedural consistency that can influence daily experience and perceived care quality.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bellarose Nursing And Rehab in Garner, NC is an assisted living community that offers a range of amenities and care services to cater to the needs of its residents. The community features a beauty salon where individuals can indulge in pampering themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is provided for ease of travel, and there is also a computer center available for those who want to stay connected digitally.
Residents can enjoy their meals in a spacious dining room with restaurant-style dining options, and special dietary restrictions can be accommodated. The community also boasts a fitness room and outdoor space for residents to engage in physical activities and enjoy nature. For intellectual pursuits, there is a small library available.
Housekeeping services ensure that the living spaces are well-maintained, and move-in coordination services assist individuals with transitioning smoothly into their new home. Private bathrooms provide convenience and privacy, while Wi-Fi and high-speed internet keep residents connected with their loved ones.
Care services at Bellarose Nursing And Rehab include 24-hour call system and supervision, ensuring round-the-clock support for any emergencies or assistance needed. Trained staff members are available to help with activities of daily living such as bathing, dressing, and transfers. Medication management services help ensure that residents take their medication appropriately.
The community offers a mental wellness program to promote emotional well-being among residents. Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available onsite to support overall health.
In terms of nearby amenities, there are cafes, pharmacies, physicians' offices, restaurants, and hospitals conveniently located near the community. To enhance the residents' social lives, concierge services are available along with scheduled daily activities organized by both staff members and residents themselves. Fitness programs help individuals maintain their physical fitness levels while planned day trips provide opportunities for exploration and excitement within the surrounding area.
Overall, Bellarose Nursing And Rehab offers a comprehensive assisted living experience with a wide range of amenities and care services that prioritize the comfort, well-being, and social engagement of its residents.
Bellarose Nursing And Rehab is located at 200 Bellarose Lake Way, Garner, NC 27529 in Wake County, North Carolina
Bellarose Nursing And Rehab on seniors.fyi includes 6 photos including images showing interior, windows, bedroom, television, seating area, lobby, artwork, dining, and more.
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Interior
Bedroom
Windows
Dining
Television
Seating
