Woodlands Nursing & Rehabilitation Center

Pros

• Nancy from therapy has made a significant positive impact on the brother's attitude toward the facility, bringing him happiness.
• The caregivers at the facility received heartfelt appreciation from a grateful daughter, who expressed her thanks by sending pizza to the staff.
• The mother had a pleasant stay at Woodlands, with access to a nice room, well-laid-out dining facilities, and various activities.
• The facility demonstrated a commitment to working collaboratively with families to ensure patient comfort, being responsive and willing to take action quickly.

Cons

• No one is ever available, and nurses rarely check in on the patient.
• Phone calls to the facility go unanswered, leading to frustration for family members.
• The staff appears to be neglecting patients by not providing necessary care and therapies.
• The cleanliness of rooms is lacking, reflecting poor attention to hygiene standards.
• There are significant delays in attending to patients' needs, such as bathing and feeding.
• Staff seems more concerned about financial gain than patient well-being.
• The facility has declined in quality of care since being sold to a private owner.
• Therapy workers are outsourced and may lack adequate training or familiarity with the patients' needs.

Review

The range of experiences shared by families regarding their loved ones placed in various healthcare facilities is striking, painting a complex picture that varies immensely from one review to another. On one end of the spectrum, individuals express relief and gratitude for the care provided by dedicated staff members, while on the other hand, many lament the distressing conditions that they deem unacceptable.

A number of reviewers have voiced serious concerns about inadequate staff availability and attention to patients. One individual highlighted that their spouse had been at a facility for five days with no therapy initiated due to ongoing health issues. The reviewer was frustrated by the lack of communication when attempting to reach nursing staff or doctors overseeing care, expressing disappointment that the facility has not made appropriate arrangements for transferring patients back to the hospital when necessary. This sentiment was echoed by others who reported long wait times when trying to speak with nurses or receive timely updates about their loved ones' conditions.

Moreover, visitors described alarming conditions within patient rooms. One reviewer recounted witnessing a relative in distress, slumped over in bed without proper bathing or feeding assistance. The staff are criticized not only for neglecting personal hygiene but also for failing to provide adequate meals - a situation compounded by instances where food trays were left untouched and cold. This theme of neglect appears frequently; families expressed frustration over dirty rooms and perceived disinterest from nursing staff regarding basic patient care.

Contrasting these negative experiences, some reviews presented optimistic perspectives emphasizing positive interactions with caregivers. One individual praised Nancy from therapy for noticeably improving their brother's attitude toward recovery at the facility, indicating that effective therapy can foster an uplifting environment even amid adverse situations. Similarly, another grateful daughter commended caregivers tending to her 90-year-old father while bringing in pizza as a token of appreciation—an effort aimed at recognizing their hard work amidst challenges faced by facilities.

However, it’s evident that not all feedback is positive; multiple commenters noted significant declines in care quality after recent changes in ownership or staffing strategies at these facilities. A reviewer observed shortages during nights and weekends and raised alarms about outsourced workers potentially contributing inconsistently to patient care quality. These remarks underscore broader systemic issues within privately owned medical establishments and raise questions about how such settings can prioritize profit over compassionate patient care.

In contrast, some accounts acknowledged a more favorable environment where patients received extensive support through multiple activities tailored to varying levels of capability. Reviews highlighted well-maintained living spaces and efficient security systems which may offer peace of mind for families concerned about safety within these facilities. Respondents expressed contentment with proactive engagement from staff willing to listen and respond promptly to patient needs—a stark contrast to complaints regarding other institutions lacking responsiveness.

Overall, this amalgamation of reviews underscores an urgent need for improvement within certain healthcare facilities where consistent staffing solutions and enhanced communication could make monumental differences in quality care delivery. While there remain pockets of excellence celebrated through individual anecdotes of compassion and dedication among caregivers, it becomes glaringly clear that many patients—and their families—continue enduring unnecessary difficulties under circumstances that should prioritize human dignity and health above all else.

Physicians

• Cape Fear Valley (0.7 miles)
• North Ramsey Dialysis Center (2.6 miles)
• Cape Fear Orthopaedic Clinic (4.6 miles)
• Family Medicine and Acute Care of Sandhills (14.1 miles)

Restaurants

• Little Caesars Pizza (1.5 miles)
• McDonald's (1.6 miles)
• Sonic Drive-In (2.2 miles)
• Cracker Barrel (2.3 miles)
• Logan's Roadhouse (2.3 miles)
• Hook & Reel Cajun Seafood & Bar (2.3 miles)
• Luigi's Italian Restaurant & Bar (2.3 miles)

Cafes

• Starbucks (3 miles)
• Lol Tea and Coffee (3.1 miles)

Parks

• Smith Lake (3 miles)

Pharmacies

• Cape Fear Discount Drugs North (3 miles)
• Walmart Pharmacy (3.1 miles)
• Womack Pharmacy Annex (5.4 miles)
• Anderson Creek Pharmacy (12 miles)
• CVS Pharmacy (14.1 miles)

Theaters

• AMC Fayetteville 14 (3.1 miles)

Hospitals

• Womack Army Medical Center (6.4 miles)