Woodlands Nursing & Rehabilitation Center in Fayetteville, NC
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Healthcare
Rehabilitation
Physical Therapy
Exercise
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400 Pelt Drive, Fayetteville, NC 28301
For more information about senior living options: (844) 490-3973
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The Admissions Director Stephanie warmly welcomed visitors and connected them with the Wound Care Nurse, who addressed their concerns. William provided clear wound-care guidance and cared for residents with evident dedication. The facility impressed visitors with a spacious rehabilitation area and clean, comfortable resident rooms. Throughout the visit, staff were friendly and attentive. The staff are professional, compassionate, and deeply committed to patient care. Woodlands has made notable improvements to floors, staff, food, and cleanliness. The environment is clean and well-maintained, creating a welcoming atmosphere. Rehabilitation services are top-notch, with knowledgeable and encouraging therapists. Communication with staff is seamless, and they are readily available to answer questions. The team delivers excellent customer service and is highly recommended. The weekend and night crews are compassionate and dedicated. The warmth and dedication of the staff make Woodlands stand out in the community.
The reviewer states Woodlands is the worst facility ever, having left an 86-year-old grandfather at the emergency room and refused to pick him up, while hanging up on hospital transport staff. The facility is described as a nightmare, with no one available and nurses rarely checking on patients, and calls going unanswered. The reviewer alleges a social worker refused to provide information to the healthcare surrogate, violating privacy and causing trauma. The reviewer accuses the facility of lying, stealing, and covering up wrongdoings. Mold and mildew are reported in closets, accompanied by a moldy smell and sticky floors. The hallway urine smell is described as stifling. The staff is criticized for being short-staffed, rude, unresponsive, and failing to provide timely daily care and therapy. The administration is described as unprofessional and uncommunicative, often not returning calls or answering the phone. The reviewers claim residents developed bedsores and pneumonia due to neglectful care, with severe outcomes like sepsis. Personal items are reportedly stolen or hidden, and snacks or letters left by families are not disclosed to residents.Woodlands Nursing & Rehabilitation Center in Fayetteville is best suited for seniors who are entering post-acute rehabilitation or require wound care after a hospital stay, and who value a clean, welcoming environment with engaged, capable rehabilitation professionals. The facility's spacious rehabilitation area and modern rooms create a supportive backdrop for recovery, and numerous accounts highlight the dedication of therapists and nursing staff in driving meaningful progress. Families frequently note smooth admissions and a willingness to tailor therapy plans, which makes Woodlands a compelling option for those prioritizing rehab outcomes and independence restoration.
However, Woodlands may not be the right fit for families seeking flawless, always-on oversight. A substantial portion of reviews describe inconsistent staffing, slow or hard-to-reach communication, and administrative friction that can leave loved ones feeling out of the loop. For households that require steady daily monitoring, reliable medication administration, and transparent updates without repeated prompting, alternatives with a more predictable staffing pattern and tighter administrative controls deserve serious consideration. Anyone with prior concerns about management turnover or responsiveness should evaluate other local options with stronger track records for reliability and safety.
On balance, the strongest pro at Woodlands is the rehab delivery. Therapists are repeatedly praised for their knowledge, encouragement, and ability to push residents toward real functional gains. Wound care is singled out as a standout service, and the nursing team, when staffed, is described as attentive and responsive to medical needs. Cleanliness and a pleasant, comfortable atmosphere further reinforce a sense of dignity for residents. Taken together, these elements can offset many concerns when the primary objective is to maximize rehabilitation potential and regain independence in a timeframe that supports a return home.
Yet the cons leave a more jagged impression. A pattern of alleged care lapses - missed baths, delayed therapies, unanswered calls, and perceptions of neglect - appears in numerous accounts and can have serious consequences for a resident's wellbeing. Reports of mold or odors, uneven upkeep of rooms, and gaps in daily routines undermine perceptions of safety and comfort. Administrative disputes, billing questions, and disputes about admissions contribute to an impression that accountability and communication are not consistently reliable. While not universal, these experiences are persistent enough to demand careful, independent verification before selecting Woodlands.
For families pursuing rehab, the recommended approach is assertive engagement: arrange meetings with the Rehab Director, request a clear, milestone-driven care plan, and insist on plain-language updates about progress, medications, and any setbacks. Seek to review staffing rosters for all shifts, understand weekend coverage, and appoint a dedicated family liaison to receive timely information. Witness the therapy environment firsthand, and observe the rapport between therapists and residents. If hospice or end-of-life care is ever considered, note that some families report exceptionally compassionate handling in that sphere; verify the current unit and staffing context to avoid surprises. In essence, Woodlands can deliver excellent rehabilitation and compassionate support when there is vigilant oversight and active involvement.
In the final assessment, Woodlands represents a viable, potentially rewarding option for families prioritizing recovery outcomes and a warm, professional welcome - provided diligence is applied. The facility shines when rehab and wound care are the focus, and when families are prepared to stay engaged, ask hard questions, and monitor care closely. If consistent daily care, reliable communication, and a uniformly clean, well-maintained environment are nonnegotiable, exploring other facilities with more uniformly favorable safety and staffing records is prudent. For those who can couple strong oversight with Woodlands' proven rehab strengths, there is meaningful potential to restore function, dignity, and hope in the care journey.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodlands Nursing & Rehabilitation Center in Fayetteville, NC is a premier assisted living community that offers a wide range of amenities and care services to cater to the unique needs of each resident. The community strives to create a comfortable and welcoming environment where residents can enjoy their golden years with peace of mind.
The amenities at Woodlands Nursing & Rehabilitation Center are designed to enhance the overall quality of life for residents. A beauty salon is available on-site for those who want to maintain their personal grooming needs. Residents can also enjoy their favorite TV shows or movies with the cable or satellite TV provided in each room. Community-operated transportation is available for those who need assistance getting around town, as well as transportation arrangements for non-medical purposes.
For those looking to stay connected in the digital age, a computer center and Wi-Fi/high-speed internet are available on-site. The dining room offers restaurant-style dining where delicious meals are served daily. Additionally, there is a kitchenette available for residents who prefer cooking for themselves. Housekeeping services ensure that residents have clean and tidy living spaces.
Woodlands Nursing & Rehabilitation Center also has various recreational facilities for residents' enjoyment. A fitness room and wellness center promote physical health and well-being, while a gaming room and small library provide entertainment options. Outdoor spaces like gardens offer opportunities for relaxation and enjoying nature.
Care services at Woodlands Nursing & Rehabilitation Center are comprehensive and personalized. There is a 24-hour call system in place to ensure that help is always readily available if needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to help residents stay on top of their medication regimen.
A mental wellness program caters to the emotional well-being of residents, while special dietary restrictions can be accommodated through diabetes diets or other specific nutritional plans. Transportation arrangements are made for doctors' appointments when needed.
Woodlands Nursing & Rehabilitation Center also offers a wide range of activities for residents to enjoy. Concierge services are available to assist with any needs or requests, while fitness programs promote an active lifestyle. Planned day trips and resident-run activities ensure that there is always something exciting happening in the community. Additionally, there are nearby cafes, parks, pharmacies, physicians, restaurants, and theaters for residents to explore.
In summary, Woodlands Nursing & Rehabilitation Center provides a comprehensive assisted living community where residents can thrive physically, mentally, and socially. The amenities and care services offered cater to individual needs, creating a comfortable and fulfilling living experience.
Woodlands Nursing & Rehabilitation Center is located at 400 Pelt Drive, Fayetteville, NC 28301 in Cumberland County, North Carolina
Woodlands Nursing & Rehabilitation Center on seniors.fyi includes 14 photos including images showing healthcare, rehabilitation, physical therapy, exercise, nurse, assistance, windows, residential building, and more.
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Healthcare
Rehabilitation
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Exercise
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