Woodlands Nursing & Rehabilitation Center in Fayetteville, NC

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Woodlands Nursing & Rehabilitation Center in Fayetteville, NC

Information last verified:

400 Pelt Drive, Fayetteville, NC 28301

For more information about senior living options: (844) 490-3973

3.1 from 68 reviews
5 stars
34
4 stars
2
3 stars
0
2 stars
2
1 stars
30

Overall Review of Woodlands Nursing & Rehabilitation Center

Pros

  • pro The staff are friendly, attentive, and compassionate.
  • pro The facility is clean, well-maintained, and welcoming.
  • pro The rehabilitation services are top-notch, with knowledgeable and encouraging therapists.
  • pro The admissions director, Stephanie, goes out of her way to assist families and connect them with the care team.
  • pro The wound care nurse, William, addresses concerns thoroughly and provides helpful information.
  • pro The environment feels like a caring, home-like place where residents can regain strength and independence.
  • pro Communication with staff is seamless, and they are available to answer questions.
  • pro Families feel reassured by the dedication, warmth, and professionalism of the staff.

Cons

  • pro The facility is described as a nightmare, with unresponsive staff and poor communication.
  • pro The staff are unprofessional and will not answer the phones.
  • pro Management is terrible and the staff are cold and robotic after leadership changes.
  • pro Residents experience neglect and mistreatment, being left in bed all day and not properly bathed or fed.
  • pro The facility is chronically short-staffed, especially nights and weekends, with therapy workers outsourced.
  • pro Cleanliness and safety are severely compromised by mold, strong odors, and dirty floors.
  • pro Gowns are reported stolen, and rooms are too small, with calls for a complete upgrade or demolition.
  • pro A veteran was allegedly left at the emergency room and not picked up.

Review

Woodlands Nursing & Rehabilitation Center in Fayetteville is best suited for families pursuing a recovery-focused stay where rehabilitation services, a welcoming atmosphere, and attentive therapy care are the primary priorities. The center’s strengths sit squarely in the rehab arena: a spacious therapy footprint, a clean and well-maintained campus, and therapists who are described as knowledgeable, encouraging, and goal-oriented. Wound-care expertise and a dedicated Rehabilitation Director help align care with measurable progress, making Woodlands a compelling option for post-surgical recovery, orthopedic rehabilitation, or short-term rehab aimed at restoring strength and independence. For families whose main objective is a smooth, hopeful rehab trajectory within a warm, home-like environment, Woodlands often delivers meaningful results. That said, this community is not universally ideal, and certain realities demand a candid assessment before committing.

Those who should consider alternatives are families prioritizing consistent, high-assisted medical oversight and unflinching administrative reliability. A substantial thread in the feedback points to under-staffing, uneven leadership presence, and communication gaps that can undermine even well-intentioned care. A recurring concern is difficulty reaching nurses or administrators, delays in responses, and questions about the continuity of care when shifts change or when management turnover occurs. Within the same set of experiences, prospective residents with complex or chronic medical needs, where timely, coordinated nursing attention is non-negotiable, may find Woodlands less predictable than desired. For anyone who cannot accept inconsistent responsiveness or experiences of care gaps, it is prudent to survey alternatives with stronger, steadier command over staffing and daily operations.

The strongest pros at Woodlands offset many common rehab obstacles when the patient’s priorities align with recovery-oriented care. Families repeatedly highlight the facility’s clean, welcoming environment, the warmth of front-desk and admissions staff, and the ready accessibility of wound-care and rehab professionals. The rehab team earns praise for driving progress, with stories of patients moving from confined mobility toward independence and reporting improved function after therapy. Positive notes about communication when staff are available reinforce the impression that Woodlands can deliver reliable information and reassurance during active rehab. For those evaluating a transition from hospital to home, and who value a care culture centered on compassion and patient dignity, these factors can substantially offset concerns about other operational weaknesses.

However, the more troubling reviews illustrate real risks, especially surrounding daily nursing responsiveness and overall safety. Allegations range from missed therapies and under-treatment to patients left in uncomfortable conditions, with some accounts describing unresolved concerns, delayed medication administration, and poor bedside attention. Reports of odors, cleanliness issues, or room conditions in certain wings also punctuate the narrative, painting a picture of a campus where consistency varies by unit and by shift. The most serious implications, gaps in communication, inconsistent monitoring, and inconsistent adherence to care standards, directly challenge the sense of security families seek when entrusting a loved one to long-term care. In sum, the rehab strengths can be decisive for recovery goals, but the ability of Woodlands to sustain safe, reliable care across points of service remains uneven in the eyes of many reviewers.

For families weighing a choice, practical steps matter as much as the impressions left by a tour. Prospective residents should insist on clear, written care plans with defined rehab milestones and daily nursing routines. Request direct access to the therapy team to understand treatment tempo, expected goals, and how progress is tracked. Probe the administration about staffing ratios, weekend coverage, and how caregiver shortages are addressed. Seek transparent disclosure of any recent leadership changes and the concrete improvements those changes have produced. A firsthand look at shifts across different times of day, especially evenings and weekends, can reveal whether the consistency promised in marketing translates to daily practice. In short, diligence now can prevent disillusion later.

End-of-life and palliative pathways reveal a nuanced dimension of Woodlands. Positive experiences in hospice and private-room arrangements suggest the facility can provide compassionate end-of-life care when approached with explicit plans and expectations. The ability to allocate a comfortable private space and to access a dedicated care team speaks to legitimate breadth in services. Nevertheless, these favorable anecdotes exist alongside the broader concerns about staffing and communication, so families pursuing hospice should insist on a clearly defined, high-touch care protocol and regular family updates. Woodlands can be a humane, supportive option in this area, but it should not be selected without verifying that the specific unit and shift team will deliver the consistency demanded by end-of-life care.

Bottom line: Woodlands Nursing & Rehabilitation Center offers a compelling, rehab-focused pathway for recovery, backed by a clean, inviting environment and a therapy program that many families find transformative. For families whose priority is rapid rehabilitation, visible progress, and a staff culture described as caring and accessible, Woodlands can be a strong choice when due diligence is performed and expectations are aligned with reality. For those whose core concern is unwavering nursing oversight, dependable communication, and uniformly high standards of daily care, exploring alternatives with stronger, steadier momentum in administration and staffing is advisable. In practice, Woodlands should be evaluated as a targeted rehab/short-stay option rather than a one-size-fits-all solution, with explicit emphasis on securing reliable oversight, transparent communication, and a concrete, shared plan for ongoing care.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fayetteville Municipal (7 miles away) Fayetteville Municipal (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Woodlands Nursing & Rehabilitation Center in Fayetteville, NC is a premier assisted living community that offers a wide range of amenities and care services to cater to the unique needs of each resident. The community strives to create a comfortable and welcoming environment where residents can enjoy their golden years with peace of mind.

The amenities at Woodlands Nursing & Rehabilitation Center are designed to enhance the overall quality of life for residents. A beauty salon is available on-site for those who want to maintain their personal grooming needs. Residents can also enjoy their favorite TV shows or movies with the cable or satellite TV provided in each room. Community-operated transportation is available for those who need assistance getting around town, as well as transportation arrangements for non-medical purposes.

For those looking to stay connected in the digital age, a computer center and Wi-Fi/high-speed internet are available on-site. The dining room offers restaurant-style dining where delicious meals are served daily. Additionally, there is a kitchenette available for residents who prefer cooking for themselves. Housekeeping services ensure that residents have clean and tidy living spaces.

Woodlands Nursing & Rehabilitation Center also has various recreational facilities for residents' enjoyment. A fitness room and wellness center promote physical health and well-being, while a gaming room and small library provide entertainment options. Outdoor spaces like gardens offer opportunities for relaxation and enjoying nature.

Care services at Woodlands Nursing & Rehabilitation Center are comprehensive and personalized. There is a 24-hour call system in place to ensure that help is always readily available if needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is offered to help residents stay on top of their medication regimen.

A mental wellness program caters to the emotional well-being of residents, while special dietary restrictions can be accommodated through diabetes diets or other specific nutritional plans. Transportation arrangements are made for doctors' appointments when needed.

Woodlands Nursing & Rehabilitation Center also offers a wide range of activities for residents to enjoy. Concierge services are available to assist with any needs or requests, while fitness programs promote an active lifestyle. Planned day trips and resident-run activities ensure that there is always something exciting happening in the community. Additionally, there are nearby cafes, parks, pharmacies, physicians, restaurants, and theaters for residents to explore.

In summary, Woodlands Nursing & Rehabilitation Center provides a comprehensive assisted living community where residents can thrive physically, mentally, and socially. The amenities and care services offered cater to individual needs, creating a comfortable and fulfilling living experience.

Nearby Places of Interest

Physicians

  • Cape Fear Valley (0.7 miles)
  • North Ramsey Dialysis Center (2.6 miles)
  • Cape Fear Orthopaedic Clinic (4.6 miles)
  • Family Medicine and Acute Care of Sandhills (14.1 miles)

Restaurants

  • Little Caesars Pizza (1.5 miles)
  • McDonald's (1.6 miles)
  • Sonic Drive-In (2.2 miles)
  • Cracker Barrel (2.3 miles)
  • Logan's Roadhouse (2.3 miles)
  • Hook & Reel Cajun Seafood & Bar (2.3 miles)
  • Luigi's Italian Restaurant & Bar (2.3 miles)

Cafes

  • Starbucks (3 miles)
  • Lol Tea and Coffee (3.1 miles)

Parks

  • Smith Lake (3 miles)

Pharmacies

  • Cape Fear Discount Drugs North (3 miles)
  • Walmart Pharmacy (3.1 miles)
  • Womack Pharmacy Annex (5.4 miles)
  • Anderson Creek Pharmacy (12 miles)
  • CVS Pharmacy (14.1 miles)

Theaters

  • AMC Fayetteville 14 (3.1 miles)

Hospitals

  • Womack Army Medical Center (6.4 miles)

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