Highland House Rehabilitation And Healthcare in Fayetteville, NC
SaveInterior
Healthcare
Rehabilitation
Physical Therapy
Exercise
Caregiver
Nurse
Assistance
1700 Pamalee Drive, Fayetteville, NC 28301
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The facility is described as warm and welcoming, with staff who genuinely care about residents' well-being. The building is very clean and well maintained. The therapy department is excellent, and the dietary staff is outstanding. The activities program is engaging and the atmosphere is energetic. Bilingual staff members are available, aiding communication and inclusion. The team is professional, kind, and respectful, and they collaborate well to meet residents' needs. Families feel their loved ones are cared for, loved, and celebrated. Rooms and dining areas are neat and comfortable, with good meals and attentive service.
The facility is terrible at every aspect of business. The facility never answers the phone, day or night. The facility is horrific. People should avoid placing their loved ones here. The facility deserves zero stars. The level of care is almost non-existent. Roaches were found on the bed and residents were left unattended for hours. There is a nasty smell in the hallways, rooms are drab, and the staff are overworked.Highland House Rehabilitation and Healthcare in Fayetteville is best suited for families that prioritize an active rehabilitation program, a warm, resident-centered culture, and a clean, engaging environment. The community often reads as a place where therapy, daily activities, and personal connections are emphasized, with bilingual staff and a sense that staff genuinely cares for residents. It can be a strong fit for someone who responds well to structured rehab, enjoys social programming, and values a home-like atmosphere. Still, this is not universally ideal; families should be aware that administrative reliability and steady safety oversight can be inconsistent, and that other facilities with tighter governance may better serve residents who require meticulous day-to-day management.
Those with acute safety concerns, frequent need for rapid response, or whose loved ones depend on consistently precise medication administration and reliable front-desk accessibility may want to consider alternatives. Several accounts flag gaps in administration and communication, and several reviewers describe experiences where requests or concerns were not addressed promptly. For families prioritizing rigid operational reliability and transparent, timely problem-solving, a different community with a stronger track record in governance and front-office responsiveness may be a safer bet.
On the positive side, cleanliness and upkeep are repeatedly praised, and therapy emerges as a clear strength. The wound-care and physical-therapy components are frequently highlighted as effective, with staff who push residents to achieve meaningful progress. The activities calendar is consistently described as energetic, with residents participating eagerly in games, outings, and social events. Several families report compassionate, attentive care from nurses, aides, and dietary staff, and multiple reviews underscore a genuine sense of community and support within the halls. For residents whose primary needs are rehabilitation, social engagement, and a caring milieu, these elements can translate into real quality-of-life gains.
However, a substantial portion of the feedback focuses on serious drawbacks that cannot be ignored. Reports of unresponsiveness, insufficient supplies, and administrative missteps recur, painting a picture of a facility where problems can escalate if not actively managed. Some reviews allege neglect or under-medication, with alarming anecdotes about safety lapses, dehydration, and infections following inadequate monitoring. Front-desk and admission processes are cited as frustratingly inconsistent, and there are references to food quality and temperature being variable. In short, while the care team can be loving and skilled, reliability behind the scenes - governance, staffing stability, and operational discipline - appears to lag in ways that can materially affect resident safety and peace of mind.
The key question for families is whether the strong clinical and social offerings can outweigh the risk of inconsistent administration and safety concerns. Pros offset cons most convincingly when there is a credible, enforceable plan for steady staffing, timely response to needs, robust medication and supply management, and ongoing quality monitoring from leadership. If the facility demonstrates sustained improvements in front-desk responsiveness, dietary consistency, and incident prevention, Highland House can deliver meaningful rehab outcomes and a supportive residential environment. Without that, the weight of negative experiences - especially around safety and communication - tivies the decision toward alternatives.
In practical terms, prospective movers should approach with a structured due-diligence plan. Schedule repeated visits at different times, including weekends and evenings, to observe frontline operations and bedside care. Request direct conversations with the Director of Nursing and the administrator to review current staffing levels, turn-over, and specific protocols for med administration, falls prevention, and response times. Review state inspection records and any recent deficiency citations, and talk to current residents and families about daily routines, meal quality, and how concerns are handled. If the answer is consistently in the affirmative - clear accountability, steady staffing, and concrete examples of problem resolution - Highland House can be a solid fit for rehabilitation and a caring home. If not, alternatives with guarded safety records and stronger governance become the prudent choice.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland House Rehabilitation And Healthcare in Fayetteville, NC is an exceptional assisted living community that offers a wide range of amenities and care services for residents.
In terms of amenities, the community provides a beauty salon for residents to pamper themselves, as well as cable or satellite TV for entertainment. Community operated transportation is available for residents to easily access nearby areas. The computer center allows residents to stay connected with their loved ones through technology, while the dining room offers a welcoming and comfortable space to enjoy meals together.
For physical wellness, the fitness room is equipped with various exercise equipment. Residents can also enjoy outdoor activities in the garden or relax in the outdoor space provided. Housekeeping services ensure that their living spaces are always clean and well-maintained.
Highland House Rehabilitation And Healthcare also understands the importance of mental wellness and provides a gaming room, small library, and wellness center where residents can engage in activities that stimulate their minds. They offer move-in coordination to assist new residents with settling into their new homes seamlessly.
Private bathrooms ensure privacy and convenience for each resident, while restaurant-style dining guarantees delicious meals that meet special dietary restrictions. Telephone services are readily available along with Wi-Fi/high-speed internet access.
In terms of care services, there is a 24-hour call system and supervision to ensure residents' safety at all times. Assistance with daily living tasks such as bathing, dressing, and transfers is readily provided. The community also specializes in managing diabetes diets and preparing nutritious meals according to specific dietary needs. Medication management ensures that residents receive their medications promptly.
Mental wellness programs cater specifically to the emotional health of the residents, promoting overall wellbeing. Transportation arrangements can be made both for non-medical purposes and for doctors' appointments.
Residents can enjoy an array of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
In addition to these excellent features within Highland House Rehabilitation And Healthcare, there are also convenient amenities nearby. There are two cafes, a park, and two pharmacies in close proximity to the community. Three physicians and a theater also serve the area.
Overall, Highland House Rehabilitation And Healthcare provides a supportive and enriching environment for assisted living residents in Fayetteville, NC, ensuring that they receive exceptional care while enjoying an active and fulfilling lifestyle.
Highland House Rehabilitation And Healthcare is located at 1700 Pamalee Drive, Fayetteville, NC 28301 in Cumberland County, North Carolina
Highland House Rehabilitation And Healthcare on seniors.fyi includes 14 photos including images showing healthcare, rehabilitation, physical therapy, nurse, assistance, exercise, interior, caregiver, and more.
Highland House of Fayetteville
Fayetteville, NC
Engaging activities and caring staff.
Woodlands Nursing & Rehabilitation Center
Fayetteville, NC
Compassionate staff and engaging activities.
Jean's Rest Home
Fayetteville, NC
Nurturing, vibrant assisted living with convenient access to abundant local amenities and services.
Haymount Rehabilitation & Nursing Center
Fayetteville, NC
Personalized care with attentive staff in a clean, well-maintained facility with extensive amenities.
Parker House 2
Fayetteville, NC
24-hour supervision with care coordination and personalized daily living support.
Whispering Pines Nursing & Rehab
Fayetteville, NC
Friendly, responsive staff; clean, spacious rooms with engaging activities.
The Carolina Inn
Fayetteville, NC
Beautiful, clean, and elegant setting with friendly staff and high-quality dining.
Carolina Rehab Center Of Cumberland
Fayetteville, NC
Compassionate staff, especially Mary the activity director, with strong resident engagement and emergency responsiveness.
Harmony at Hope Mills
Fayetteville, NC
Clean, welcoming environment with friendly staff and engaging activities.
Navigating the Financial Road to Nursing Home Care: In-Depth Guidance and Resources
The article offers detailed guidance on the financial complexities of nursing home care, covering costs, payment methods, and alternative funding strategies while emphasizing the importance of proactive planning and legal considerations for individuals and families making care decisions.
Supportive Employee Benefits That Help Caregivers Attain Better Work-Life Harmony
The article emphasizes the critical role of supportive employee benefits for caregivers, advocating for flexible scheduling, paid leave, and mental health services to ease their challenges while enhancing employee well-being and organizational loyalty. It also highlights the importance of strong leadership in promoting these initiatives to foster a sustainable workplace culture that values caregivers.
Top Cars for Senior Drivers and Essential Safety Innovations
Senior drivers prioritize comfort, safety, and ease of use in vehicles due to age-related challenges, seeking features like easy entry, clear visibility, and modern driver-assistance technologies. Recommended models include the Subaru Forester, Honda CR-V, and Toyota Camry, with emphasis on test-driving for personal comfort and evaluating crash-test ratings alongside insurance considerations.
Interior
Healthcare
Rehabilitation
Physical Therapy
Exercise
Caregiver
Nurse
Assistance
