Whispering Pines Nursing & Rehab

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Whispering Pines Nursing & Rehab

523 Country Club Dr, Fayetteville, NC 28301

For more information about senior living options: (844) 490-3973

3.6 from 7 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Whispering Pines Nursing & Rehab Center are described as very nice, calm, and responsive to the residents' needs.
  • pro The facility is praised for its cleanliness, with no offensive odors, creating a pleasant environment for residents.
  • pro Residents have access to various activities, including church services and games, which help keep them engaged and active.
  • pro The rooms are spacious and well-furnished, providing comfort to the residents during their stay.
  • pro Family members appreciate the quality of personal care provided to their loved ones at Whispering Pines.
  • pro Many reviewers noted that the food served was tasty and adequate in portion sizes.
  • pro The facility has a long-standing reputation in North Carolina, being one of the first licensed nursing homes and maintaining a good quality of care.

Cons

  • pro The night nurse was described as horrible and not attentive to residents, making it hard to get help when needed.
  • pro One review mentioned that an elderly patient called for help to reach the restroom but received no assistance and struggled to make it on her own.
  • pro A bathing experience left a patient feeling violated, which led to an early discharge from the facility.
  • pro There were concerns about short staffing, resulting in slower response times for basic needs such as bathroom assistance or medication delivery.
  • pro Despite a generally clean environment, the overall quality of care did not meet the needs of some residents, leading to dissatisfaction with their experience at the facility.

Review

Whispering Pines Nursing & Rehab Center has garnered a mix of feedback from family members of residents, reflecting both positive experiences and significant concerns. Many reviewers praised the facility for its pleasant and spacious accommodations. One family described the room where their loved one resided as "very nice and very large," complete with comfortable furniture including a sofa and regular chair, along with an accessible bathroom. This sentiment was echoed by others who appreciated the cleanliness of the facility, noting that it did not have any offensive odors, which is an important aspect of maintaining a comfortable environment in a long-term care setting.

The staff at Whispering Pines generally received commendations for their demeanor and skill level. Reviewers noted that many staff members were "very nice, very calm, and very responsive." The personal care provided to residents was described as excellent, with families feeling reassured by the level of compassion displayed by caregivers. Some families appreciated additional services such as religious activities, emphasizing that the staff was accommodating in ensuring their loved ones were appropriately dressed for these events. Activities offered to residents contributed positively to their overall experience at the facility.

Despite these favorable insights into certain aspects of Whispering Pines, there were stark criticisms regarding staffing levels and attentiveness, particularly during nighttime hours. Multiple reviewers voiced frustration over slow responses to calls for assistance when residents needed help with essential tasks like going to the bathroom. For instance, one concerning account detailed an 82-year-old patient being left without timely assistance after calling for help. As a result of inadequate support during critical moments, some residents found themselves struggling to manage basic needs independently.

Additionally, complaints emerged about specific incidents that led family members to question the quality of care at Whispering Pines. One review recounted a distressing bathing experience that left a resident feeling violated after her requests for the procedure to stop were disregarded. This alarming situation prompted her family to discharge her from the facility just under two days after her arrival due to what they perceived as gross violations of her rights as both a patient and human being.

In contrast to these negative experiences, several families reported satisfaction with how their loved ones were treated overall while residing at Whispering Pines. A reviewer mentioned their positive interactions with staff throughout their mother-in-law's stay in skilled nursing care, describing it as organized and clean. They expressed confidence in both the rehabilitation services provided as well as general daily support needs being met effectively without significant issues arising during their visits.

While there are evident strengths within Whispering Pines—such as resident accommodation quality and engaging activities tailored toward keeping individuals alert—the critiques reveal serious deficiencies surrounding staffing shortages and responsiveness during crucial caregiving times. Balancing these mixed reviews highlights both commendable attributes alongside areas requiring critical attention and improvement within this long-term care facility—a reminder that compassionate care must be paired with adequate resources for effective implementation when tending to vulnerable populations in need.

Features

Housing

  • 86 resident community capacity 86 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fayetteville Municipal (8 miles away) Fayetteville Municipal (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Whispering Pines Nursing & Rehab in Fayetteville, NC, is a welcoming and supportive assisted living community dedicated to enhancing the quality of life for its residents. Nestled in a serene environment, the facility benefits from a variety of nearby amenities that cater to both leisure and healthcare needs.

Residents can enjoy dining out with ease, as there are 17 diverse restaurants nearby, offering everything from casual bites to fine dining experiences. For those who prefer a cozy atmosphere, two charming cafes provide great spots for coffee and conversation with friends or family.

Nature enthusiasts will appreciate the proximity of a local park, perfect for leisurely strolls or enjoying outdoor activities. This promotes not only physical well-being but also mental relaxation amidst greenery.

Healthcare needs are easily met with two pharmacies and three nearby physicians ensuring that residents have access to medical support when needed. This responsiveness helps in creating a nurturing environment where health and wellness are prioritized.

For entertainment options, there's a theater nearby providing an opportunity for residents to enjoy movies and community events, fostering social connections within the community.

At Whispering Pines Nursing & Rehab, residents benefit from a blend of attentive care and vibrant community engagement, making it an ideal choice for those seeking an enriching assisted living experience in Fayetteville.

Nearby Places of Interest

Physicians

  • North Ramsey Dialysis Center (0.8 miles)
  • Cape Fear Valley (2.5 miles)
  • Cape Fear Orthopaedic Clinic (3 miles)
  • Family Medicine and Acute Care of Sandhills (14.1 miles)

Restaurants

  • Jersey Mike's (1.1 miles)
  • Nona Sushi Asia (1.3 miles)
  • Burger King (1.9 miles)
  • Applebee's (2 miles)
  • Pelican's Snoballs (2.7 miles)
  • Little Caesars Pizza (3.3 miles)
  • McDonald's (3.5 miles)

Cafes

  • Starbucks (1.3 miles)
  • Lol Tea and Coffee (4.8 miles)

Pharmacies

  • Cape Fear Discount Drugs North (1.3 miles)
  • Walmart Pharmacy (1.5 miles)
  • Womack Pharmacy Annex (6.3 miles)
  • Anderson Creek Pharmacy (11.4 miles)
  • CVS Pharmacy (14.1 miles)

Parks

  • Smith Lake (2.7 miles)

Theaters

  • AMC Fayetteville 14 (4.8 miles)

Hospitals

  • Womack Army Medical Center (7.1 miles)

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