Information last verified:
901 South Halstead Boulevard, Elizabeth City, NC 27909
For more information about senior living options: (844) 490-3973
The nurses are super wonderful. Janet the cleaning lady is sweet. The therapy team is outstanding. The social worker Jessica has been very helpful to residents and their families. Shannon the NP has been very helpful and understanding. The food has been very good. The activities department is awesome, especially Ashley. Candy Griffin is outstanding in admissions and goes above and beyond for families. The Laurel Park staff are kind, compassionate, and encouraging. The rooms are nice and the renovations make the building beautiful.
They warned others not to send a loved one to the facility because no one in authority cared or followed up. The PA was a disgrace. No staff member contacted them as promised. The facility was absolutely filthy. Only a few nurses seemed competent and caring. Employees stole $300 worth of belongings from the family. The social worker never reassured or followed up. The front desk provided horrible customer service and was unprofessional. The doctor did not perform regular checks. Food was delivered late and housekeeping, therapy, and bathing/dressing assistance were lacking. They would not recommend sending a loved one there.Citadel Elizabeth City is best positioned for families pursuing a rehab-oriented stay where skilled nursing care, strong therapy, and a genuine sense of community are the primary drivers of a successful outcome. The facility earns its strength from a frankly impressive roster of direct care providers: nurses described as wonderful, a therapy team that delivers solid results, a social worker who is consistently helpful to families, and a nurse practitioner who is accessible and responsive. Food quality is consistently praised, and residents appear engaged thanks to an activities staff that shows real energy, especially on the activities side, where staff like Ashley keeps people involved. The recent renovations and a visible commitment from leadership surface in reports of a more modern, welcoming environment and a management team that is invested in making the place feel like a hometown, family-oriented home away from home.
That said, this community will not be the right fit for every family. The most meaningful caveat centers on consistency and follow-through from leadership and frontline supervision. Several reviews flag gaps in communication and accountability, cases where discharge planning, hospital-to-facility transfers, and questions from families went unresolved for extended periods. A few accounts describe a PA who did not have time for questions, while social workers and administrators were not always reachable when promised. Weekend staffing and overall pace in certain shifts are noted as tight, with families feeling they must advocate actively to get timely responses or attention. For families needing near-constant oversight, meticulous discharge coordination, or airtight administrative accountability, these gaps can loom large.
Taken together, the positives create a compelling offset to the drawbacks for most rehabilitation stays. The therapy program’s effectiveness and the hands-on nursing care translate directly into tangible recovery momentum. When therapy staff like Carol and Brittany deliver encouragement and skilled guidance, residents regain confidence and function in meaningful ways, often quickly. The social work team’s practical guidance and the NP’s patient approach provide a reliable continuity that families crave during a stressful period. The home-like atmosphere, aided by friendly staff and regular programming, reduces anxiety and helps residents settle in. Even amid operational growing pains, stated by some as “forward planning” deficits, the core caregiving strengths remain firmly in place, and they frequently carry the day for families focused on outcomes rather than process.
The most material risks to balance against those strengths involve staffing reliability and administrative responsiveness. Understaffing on weekends, sporadic gaps in routine tasks like housekeeping or bedside assistance, and occasional delays in basic care escalation (for example, timely imaging after a fall) were highlighted by reviewers. These experiences are not universal, but they are persistent enough to influence risk assessment for anyone with a loved one who requires steady, proactive daily support. The best mitigations are proactive planning and clear expectations: insist on a named point person for discharge planning, request written schedules for therapy and medical rounds, confirm who handles family communications (and how quickly responses will be provided), and establish a concrete plan for emergencies or fall events. A pre-admission meeting with the administrator and the therapy lead can set a realistic baseline for what to expect.
For families weighing Citadel Elizabeth City, the practical path is to treat this as a strong rehab option with a caveat list that can be managed with preparation. Ask pointed questions during tours and admissions: who will coordinate discharge and post-acute services, what is weekend staffing like on each floor, how quickly are critical medical updates shared, and what is the escalation protocol if concerns go unanswered? Observe the environment: the rooms, cleaning standards, and the workflow on a tour day; verify that maintenance items noted in reviews, such as room amenities, have been addressed. If the plan aligns with robust therapy goals, clear communication channels, and a demonstrated administrator who is accessible, Citadel Elizabeth City can deliver a solid, compassionate rehabilitation experience. If the emphasis is on faultless administrative consistency and unvarying staffing levels, consider exploring alternatives that prioritize those facets more aggressively while still prioritizing high-quality clinical care. In the right circumstances, Citadel Elizabeth City offers a pragmatic, capable pathway to recovery, guided by care teams that genuinely care, backed by a leadership ethos that can, with focused effort, solidify the reliability families need.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citadel Elizabeth City is an assisted living community located in the charming city of Elizabeth City, NC. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and actively.
The amenities at Citadel Elizabeth City are designed to cater to the needs and preferences of our residents. We have a beauty salon where residents can indulge in grooming services, ensuring that they always look their best. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation is provided for convenience, making it easy for residents to travel within the area. Our computer center allows residents to stay connected with their loved ones and engage in various online activities.
Our dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are taken into consideration to accommodate individual needs. Additionally, a small library is available for those who enjoy reading, providing a quiet space for relaxation.
To promote an active lifestyle, we offer various amenities such as a fitness room and outdoor spaces that encourage physical activity and social interaction among residents. The gaming room provides opportunities for friendly competition and entertainment, while the wellness center focuses on promoting overall wellbeing through mental wellness programs.
Care services at Citadel Elizabeth City are comprehensive and personalized to meet each resident's specific needs. Our dedicated staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medication schedules are followed accurately. We also offer specialized diets such as diabetes diets for those who require them.
Transportation arrangements (non-medical) are made regularly for resident convenience, including transportation to doctors' appointments outside the community. Move-in coordination is provided to assist new residents during their transition period.
At Citadel Elizabeth City, we prioritize the happiness and comfort of our residents by offering high-speed internet access throughout the community via Wi-Fi. Housekeeping services ensure that living spaces remain clean and tidy.
In addition to the amenities and care services, we also provide a variety of activities to keep our residents engaged and entertained. Concierge services are available to fulfill any additional requests or needs. Fitness programs help residents stay healthy and active, while planned day trips provide opportunities for exploration and adventure. Resident-run activities and scheduled daily activities cater to varying interests and preferences.
Citadel Elizabeth City is an assisted living community that offers a comfortable, vibrant, and engaging environment for seniors in Elizabeth City, NC. We strive to enhance the quality of life for our residents by providing exceptional care services, a wide range of amenities, and a variety of activities that promote physical, mental, and social wellbeing.
Citadel Elizabeth City is located at 901 South Halstead Boulevard, Elizabeth City, NC 27909 in Pasquotank County, North Carolina
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