Citadel Elizabeth City is a nursing home community in Elizabeth City, NC.
Information last verified:
901 South Halstead Boulevard, Elizabeth City, NC 27909
For more information about senior living options: (866) 208-4318
4.2 from 50 reviews
5 stars
39
4 stars
1
3 stars
1
2 stars
1
1 stars
8
Overall Review of Citadel Elizabeth City
common29 reviews mention this
Kind, responsive staff stands out
Residents and families repeatedly describe the staff as kind and responsive.
Many reviewers praise staff and caregivers as courteous, compassionate, and willing to help with questions or concerns. Several mention specific team members in medical records, nursing, the therapy team, and admissions as being especially helpful. A few critical reviews still acknowledge that some staff members are good, even while describing broader service gaps.
differentiator12 reviews mention this
Rehab and therapy get strong praise
Rehabilitation and therapy experiences are a major strength in the reviews.
Across multiple stays, residents and families describe physical and occupational therapy teams as patient and effective, helping people work toward going home. Reviewers also mention day-to-day support during recovery, including therapy staff being attentive and encouraging. A small number of reviews contrast that with negative outcomes, citing problems with follow-through and care during rehab.
common4 reviews mention this
Food quality shows up in reviews
Dining and meals are mentioned frequently, both positively and critically.
Some reviews highlight good food and meal support, including being able to request items if you don’t like what’s offered. Other reviewers express frustration with meal timing, describing food delivery delays. Together, the comments suggest dining matters to residents, with experiences varying by visit and shift.
caveat5 reviews mention this
Care follow-up concerns recur
Several reviewers raise concerns about care follow-up and medical responsiveness.
Some families describe issues such as delayed or missing follow-up after incidents, including delayed testing after a fall. Other reviews cite serious medical concerns and outcomes they attribute to the facility’s care. At the same time, other reviewers describe smooth, supportive communication during medical decisions and updates, indicating the experience is inconsistent.
caveat4 reviews mention this
Staffing and communication can be inconsistent
A recurring theme is delays or gaps in communication and coverage.
A few reviews describe an understaffed experience, especially on weekends, and say they had to wait for help. Others mention problems with promised follow-ups not happening and unanswered concerns. While many reviews praise the team’s communication, these comments suggest that support can vary depending on staffing levels and situations.
caveat3 reviews mention this
Cleanliness issues are reported
Some reviewers report cleanliness and housekeeping problems.
A small set of reviews describe conditions they characterize as filthy or poorly maintained. Others also mention housekeeping slacking alongside other service complaints. Most reviews, however, describe rooms and care as kept up and residents as well taken care of.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Palliative care focuses on alleviating distress at any stage of a serious illness and can accompany curative treatments, while hospice care is for those nearing the end of life with a prognosis of six months or less, emphasizing comfort over curative measures. Both prioritize holistic care for patients and families but differ in timing, goals, and scope.
Fecal incontinence, prevalent among older adults, arises from factors like weakened pelvic muscles and nerve damage, significantly affecting well-being and social interactions. Diagnosis involves clinical evaluation and tests to inform tailored treatments, while caregivers and preventive measures can aid in managing the condition effectively.
Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.
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108 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
24/7 supervision and comprehensive ADL support with on-site amenities.
Understanding the Nuances of Palliative Care and Hospice: A Comprehensive Exploration
Fecal Incontinence in Older Adults: A Comprehensive Guide
Nurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts