901 South Halstead Boulevard, Elizabeth City, NC 27909
For more information about senior living options: (844) 490-3973
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Laurel Park's staff are kind, compassionate, and encouraging during difficult times. Mathias, Brenda, and Katelynn are accessible, visible, and patient in answering questions. The nursing staff, PT team, and the Laurel Park community are appreciated for their care. The administrator at Laurel Park is impactful, and the facility is worth a tour. The facility has a great team and a new administrator. Alicia Britt is professional and courteous, providing attentive service. The physical and occupational therapy team, especially Carol and Brittany, are amazing. Candy Griffin provides outstanding service and goes above and beyond for families. The rooms are nice and the building is staffed by friendly, helpful people.
The facility was absolutely filthy, and the reviewer took their wife home after only two hours, planning to hire home health care. The reviewer's mother fell twice, and no X-rays were performed after the first fall for five days. Two nurses watched the reviewer help their mother use the bathroom and get back into bed, while asking "You got this?" and only two nurses seemed competent and caring. On the fourth day, the reviewer found their mother half hanging out of the bed with wet sheets and no aid in sight; the aide claimed they ran out of diapers and couldn't keep her dry. The reviewer had belongings taken or misplaced, and the director offered reimbursement with empty excuses. Emails to the organization went unanswered. The receptionist was terrible and rude. The facility was not good at taking care of patients' needs and admitted to being slow. Some employees stole about $300 worth of new clothes and blankets from the reviewer's mom. The reviewer would not recommend sending a loved one there. The front desk delivered horrible, unprofessional service; meals were late, housekeeping and therapy were lacking, and there was a lack of help on the floors. One room still lacked a toilet paper dispenser despite remodeling.Citadel Elizabeth City is best suited for families seeking reliable rehabilitation and a personal, home-like atmosphere where a dedicated rehab team can drive steady recovery after surgery, fracture, or illness. The community has invested in a refreshed look and a more modern feel, with rooms described as large and well-kept and a staff culture that many families find warm and approachable. For those prioritizing hands-on attention, clear communication with therapists, and an administration that engages with residents and their families, Citadel offers a compelling blend of care and convenience in a setting that feels comfortable and familiar.
Careful consideration should be given to families who need near-perfect staffing coverage around the clock or flawless front-desk service with consistently proactive communication. A number of reviews flag weekend understaffing and gaps on the floor, which can translate into delayed assistance or slower responses to needs. Some families highlight friction with reception and administrative flow, including difficult check-ins or transitions between areas of the building. Those who require rigorous, uninterrupted oversight for complex medical issues or those who have experienced or heard about serious lapses in care may want to explore alternatives with stronger, more predictable staffing metrics.
The strongest balance in favor of Citadel lies in its rehab-focused strengths and the people who power them. Therapists, nurses, and a nurse practitioner are frequently praised for their competence, patience, and motivational approach. Specific caregivers - such as standout admissions staff who coordinate admissions and logistics, and social workers who navigate insurance and discharge planning - can make the trip through rehab smoother and more predictable. The presence of an engaged administrator, described in reviews as devoted to residents and staff, signals a leadership tone that supports continuity of care and a genuine intent to improve the resident experience. When these elements align, the healing process feels supported by a cohesive team.
On the downside, the service quality can feel uneven when staffing levels dip or when routine checks are missed. The combination of a large, modern facility with a growing patient load can translate into variability in day-to-day responsiveness. Instances cited by families include delays in imaging after falls, gaps in daily housekeeping or amenity replenishment, and occasional lapses in communication about medical updates or discharge planning. These are legitimate deterrents for families prioritizing consistently seamless care. Yet the same reviews point to the same teams - therapists, social workers, and administrators - stepping up when called upon, which suggests that the core clinical spine remains solid, even if execution isn't perfectly consistent every shift.
The environment at Citadel is another differentiator in a decision-making process. The renovations have yielded an updated, Marriott-like ambiance that can reduce stress during recovery and provide a more pleasant daily experience. Residents report that rooms can be spacious and comfortable, and the overall atmosphere is described as friendly, with staff who treat residents with consideration and a sense of family. This aesthetic and cultural shift matters because comfort and ambiance influence engagement in therapy, participation in activities, and the willingness of families to engage with the care team. In short, the setting reinforces the care plan when staffing and process align.
For families weighing Citadel against alternatives, the practical test is planning and proactive engagement. If rehabilitation is the primary goal and a compassionate, competent rehab team - with standout staff like Candy Griffin in admissions and Holly in social work - can be leaned on to smooth transitions, Citadel can deliver meaningful recovery outcomes. Prospective residents should request a detailed care plan, verify weekend coverage expectations, and meet with therapy leads to understand scheduling, therapy intensity, and post-discharge support. Tour the facility with specific questions about how staff communication is handled across shifts and how quickly imaging or medical reviews occur after incidents. If those processes feel reliably robust, Citadel stands as a strong choice.
In sum, Citadel Elizabeth City suits families who value a rehab-centric environment backed by approachable administrators and a refreshed, comfortable setting. It may not be the top pick for those who require flawless, 24/7 staffing consistency or who have endured notable care gaps in the past; in those cases, exploring other options with established, uninterrupted staffing and proven day-in, day-out reliability is prudent. The best path is to evaluate candidly: does the current leadership, the rehab team's momentum, and the refreshed environment align with the family's comfort with occasional staffing variability? If the answer is yes, Citadel offers a grounded, practical route to recovery with a clear, proactive care culture at its core.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Citadel Elizabeth City is an assisted living community located in the charming city of Elizabeth City, NC. Our community offers a wide range of amenities and care services to ensure that our residents live comfortably and actively.
The amenities at Citadel Elizabeth City are designed to cater to the needs and preferences of our residents. We have a beauty salon where residents can indulge in grooming services, ensuring that they always look their best. Cable or satellite TV is available in each resident's room for entertainment purposes. Community operated transportation is provided for convenience, making it easy for residents to travel within the area. Our computer center allows residents to stay connected with their loved ones and engage in various online activities.
Our dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are taken into consideration to accommodate individual needs. Additionally, a small library is available for those who enjoy reading, providing a quiet space for relaxation.
To promote an active lifestyle, we offer various amenities such as a fitness room and outdoor spaces that encourage physical activity and social interaction among residents. The gaming room provides opportunities for friendly competition and entertainment, while the wellness center focuses on promoting overall wellbeing through mental wellness programs.
Care services at Citadel Elizabeth City are comprehensive and personalized to meet each resident's specific needs. Our dedicated staff provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medication schedules are followed accurately. We also offer specialized diets such as diabetes diets for those who require them.
Transportation arrangements (non-medical) are made regularly for resident convenience, including transportation to doctors' appointments outside the community. Move-in coordination is provided to assist new residents during their transition period.
At Citadel Elizabeth City, we prioritize the happiness and comfort of our residents by offering high-speed internet access throughout the community via Wi-Fi. Housekeeping services ensure that living spaces remain clean and tidy.
In addition to the amenities and care services, we also provide a variety of activities to keep our residents engaged and entertained. Concierge services are available to fulfill any additional requests or needs. Fitness programs help residents stay healthy and active, while planned day trips provide opportunities for exploration and adventure. Resident-run activities and scheduled daily activities cater to varying interests and preferences.
Citadel Elizabeth City is an assisted living community that offers a comfortable, vibrant, and engaging environment for seniors in Elizabeth City, NC. We strive to enhance the quality of life for our residents by providing exceptional care services, a wide range of amenities, and a variety of activities that promote physical, mental, and social wellbeing.
Citadel Elizabeth City is located at 901 South Halstead Boulevard, Elizabeth City, NC 27909 in Pasquotank County, North Carolina
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