Heritage Care Of Elizabeth City
Save
Heritage Care Of Elizabeth City is an assisted living community in Elizabeth City, NC.
Information last verified:
100 Timmerman Drive, Elizabeth City, NC 27909
For more information about senior living options: (866) 208-4318
The patients are sweet.
Ms. Darlene is rude to families and needs training on professional communication. She goes behind family members’ backs and does what she wants without permission. She told a caller to shut up, claimed they were making her sick, and hung up. She acts like she owns the building whenever contacted. The staff are nasty to patients, making the place feel sickening and depressing. The facility should be shut down because patients are treated badly and caregivers mislead about care. The nurses were described as "ghetto" and require investigation.Heritage Care of Elizabeth City is best suited for families with very few options in the Elizabeth City area who can commit to aggressive, hands-on oversight. The community appears to function with a small core of staff, yet the environment requires constant family involvement to prevent or counteract inconsistent care and potential mistreatment. In practical terms, this facility should be on the short list only when placement must happen quickly and no reliable alternative exists nearby, and when a designated family member is prepared to monitor daily routines, request updates, and intervene on care decisions. For those seeking a standard of care that aligns with reasonable expectations for dignity and safety, this is not the default recommendation.
Those prioritizing predictable, respectful treatment and dependable accountability should actively consider alternatives. Families that cannot tolerate rude communication, perceived overreach by staff, or a sense that care decisions are made without family consent will find this community untenable. A facility that invites repeated concerns about how residents are spoken to, treated, or managed by staff is unlikely to deliver the consistency required for long-term safety. Prospective residents with complex medical needs, mobility challenges, or cognitive issues demand a higher bar for supervision and responsiveness, and the current feedback pattern raises clear doubts about meeting that bar.
On the rare occasions when praise emerges, it is usually isolated. Some reviewers mention the kitchen staff in a positive light, and a few residents are described as sweet, suggesting that not every interaction is negative. Yet these fragments do not counter the broader impression of care gaps. The existence of small moments of civility does not overcome the sense that residents experience fear or distress due to how some staff engage with them. In practical terms, any potential alignment would require extraordinary, verifiable improvements in training, supervision, and accountability that are not evident in the current feedback.
The core drawbacks are persistent and serious. Multiple reviewers describe staff as rude or mean toward residents, including an account of a family member being spoken to disrespectfully and hung up on. Other comments portray pressure from staff to act without family consent, and a perception that management does not empower families to participate in care decisions. Several narratives claim residents are treated poorly or fear the staff, and the overall tone is one of oppression rather than support. A particularly sharp note comes from a family member who attributes a resident’s decline to inadequate care, underscoring how lapses can have tangible, even tragic, consequences.
These cons overwhelm any fleeting positives because safety, dignity, and reliable care are nonnegotiable in elder care. Even if some caregivers show competence, the frequency of negative interactions, apparent staff disrespect, and calls for closure create a red-flag calculus: the likelihood of a stable, nourishing living experience is not high. The explicit statements suggesting harm, and the suggestion that the facility may be unsafe, should prompt families to prioritize options with stronger oversight, better training, and more transparent communication. In short, the main drawbacks far exceed any potential benefits.
For families still weighing Heritage Care of Elizabeth City, the prudent approach is rigorous due diligence. Schedule repeated visits, observe resident interactions, and request to see care plans, incident reports, and staff training records. Check state inspection data and licensing actions for any patterns of concern, and speak with current residents and families about ongoing issues. If alternatives exist in the region with stronger staffing, calmer environments, and consistently respectful care, pursue them. If the choice is made to move forward with this facility, secure a concrete oversight plan: designate a single point person for daily updates, insist on timely responses, and set explicit expectations with administration about family involvement and safety protocols. Time-bound milestones should be established to reassess, with readiness to transition if behavior and care do not improve.
60 resident community capacity
Assisted Living
Activities on-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Meals provided Special dietary restrictions Activities on-site Community-sponsored activities
Concierge services Devotional activities offsite Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesHeritage Care of Elizabeth City is an assisted living community located in Elizabeth City, NC. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
For those hot summer days, we provide air-conditioning throughout the facility to ensure a pleasant indoor environment. Our beauty salon is available for residents to get their hair done and pamper themselves. Residents can also enjoy cable or satellite TV in their rooms for entertainment.
We offer community-operated transportation services to help residents with their transportation needs. Our computer center allows residents to stay connected with loved ones or browse the internet. Devotional services off-site are available for those who wish to practice their faith.
Meals are served in our spacious dining room where residents can enjoy restaurant-style dining. Special dietary restrictions are accommodated, including diabetes diets. Housekeeping services are provided to keep the common areas clean and tidy.
Our fitness room is equipped with exercise equipment for residents to stay active and maintain their physical well-being. The gaming room provides opportunities for social interaction and friendly competition among residents. For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space.
Residents can relax in our indoor common areas or spend time reading in our small library. Each room is fully furnished and has its own private bathroom for convenience and privacy.
Our staff is available 24/7 with a call system and provides 24-hour supervision, ensuring that assistance is readily available whenever needed. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.
At Heritage Care of Elizabeth City, we prioritize the mental wellness of our residents through our mental wellness program. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
To encourage socialization and engagement, we offer a variety of activities including community-sponsored activities, fitness programs, planned day trips, and resident-run activities. Residents can also enjoy concierge services to assist with any additional needs or requests.
With our comprehensive care services, state-of-the-art amenities, and engaging activities, Heritage Care of Elizabeth City provides a warm and inviting community for seniors in need of assistance.
This area of Elizabeth City, North Carolina, is home to a variety of dining options including the popular Cracker Barrel restaurant located approximately 23.7 miles away. The restaurant offers a traditional Southern menu and cozy atmosphere that many seniors may enjoy. This part of town also offers easy access to other amenities such as shopping centers and medical facilities, making it a convenient choice for senior living. With its proximity to dining options and essential services, this area presents a welcoming environment for seniors looking to settle down in Elizabeth City.
Heritage Care Of Elizabeth City is located at 100 Timmerman Drive, Elizabeth City, NC 27909 in Pasquotank County, North Carolina
House Of Love Family Care Home
Elizabeth City, NC
Intimate, home-like setting with personalized care and comprehensive ADL support.
Elizabeth City Health And Rehabilitation
Elizabeth City, NC
24/7 supervision and comprehensive ADL support with on-site amenities.
Citadel Elizabeth City
Elizabeth City, NC
Well-maintained facilities with a warm, home-like feel, compassionate staff, and strong rehabilitation services.
Brookdale Elizabeth City
Elizabeth City, NC
Caring, friendly staff in a clean, welcoming setting with engaging daily activities.
Waterbrooke of Elizabeth City
Elizabeth City, NC
Caring staff, clean facility, and a robust on-site activity program for Memory Care.
South Haven Manor
Hertford, NC
Strong emphasis on spiritual well-being and community, with diabetic care and meals provided.
Currituck House
Moyock, NC
Clean facility with caring staff and engaging activities for residents.
Edenton Prime Time Retirement Village
Edenton, NC
Attentive staff and a clean, engaging environment.
Harmony At Oakbrooke
Chesapeake, VA
Clean, friendly staff with a bright, engaging environment and on-site amenities and activities.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
