Heritage Care Of Elizabeth City
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100 Timmerman Drive, Elizabeth City, NC 27909
For more information about senior living options: (844) 490-3973
The patients are sweet.
Ms. Darlene is rude to families and needs training on professional communication. She goes behind family members' backs and does what she wants without permission. She told a caller to shut up, claimed they were making her sick, and hung up. She acts like she owns the building whenever contacted. The staff are nasty to patients, making the place feel sickening and depressing. The facility should be shut down because patients are treated badly and caregivers mislead about care. The nurses were described as "ghetto" and require investigation.Heritage Care of Elizabeth City is best suited for families with very few options in the Elizabeth City area who can commit to aggressive, hands-on oversight. The community appears to function with a small core of staff, yet the environment requires constant family involvement to prevent or counteract inconsistent care and potential mistreatment. In practical terms, this facility should be on the short list only when placement must happen quickly and no reliable alternative exists nearby, and when a designated family member is prepared to monitor daily routines, request updates, and intervene on care decisions. For those seeking a standard of care that aligns with reasonable expectations for dignity and safety, this is not the default recommendation.
Those prioritizing predictable, respectful treatment and dependable accountability should actively consider alternatives. Families that cannot tolerate rude communication, perceived overreach by staff, or a sense that care decisions are made without family consent will find this community untenable. A facility that invites repeated concerns about how residents are spoken to, treated, or managed by staff is unlikely to deliver the consistency required for long-term safety. Prospective residents with complex medical needs, mobility challenges, or cognitive issues demand a higher bar for supervision and responsiveness, and the current feedback pattern raises clear doubts about meeting that bar.
On the rare occasions when praise emerges, it is usually isolated. Some reviewers mention the kitchen staff in a positive light, and a few residents are described as sweet, suggesting that not every interaction is negative. Yet these fragments do not counter the broader impression of care gaps. The existence of small moments of civility does not overcome the sense that residents experience fear or distress due to how some staff engage with them. In practical terms, any potential alignment would require extraordinary, verifiable improvements in training, supervision, and accountability that are not evident in the current feedback.
The core drawbacks are persistent and serious. Multiple reviewers describe staff as rude or mean toward residents, including an account of a family member being spoken to disrespectfully and hung up on. Other comments portray pressure from staff to act without family consent, and a perception that management does not empower families to participate in care decisions. Several narratives claim residents are treated poorly or fear the staff, and the overall tone is one of oppression rather than support. A particularly sharp note comes from a family member who attributes a resident's decline to inadequate care, underscoring how lapses can have tangible, even tragic, consequences.
These cons overwhelm any fleeting positives because safety, dignity, and reliable care are nonnegotiable in elder care. Even if some caregivers show competence, the frequency of negative interactions, apparent staff disrespect, and calls for closure create a red-flag calculus: the likelihood of a stable, nourishing living experience is not high. The explicit statements suggesting harm - and the suggestion that the facility may be unsafe - should prompt families to prioritize options with stronger oversight, better training, and more transparent communication. In short, the main drawbacks far exceed any potential benefits.
For families still weighing Heritage Care of Elizabeth City, the prudent approach is rigorous due diligence. Schedule repeated visits, observe resident interactions, and request to see care plans, incident reports, and staff training records. Check state inspection data and licensing actions for any patterns of concern, and speak with current residents and families about ongoing issues. If alternatives exist in the region with stronger staffing, calmer environments, and consistently respectful care, pursue them. If the choice is made to move forward with this facility, secure a concrete oversight plan: designate a single point person for daily updates, insist on timely responses, and set explicit expectations with administration about family involvement and safety protocols. Time-bound milestones should be established to reassess, with readiness to transition if behavior and care do not improve.
60 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Care of Elizabeth City is an assisted living community located in Elizabeth City, NC. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
For those hot summer days, we provide air-conditioning throughout the facility to ensure a pleasant indoor environment. Our beauty salon is available for residents to get their hair done and pamper themselves. Residents can also enjoy cable or satellite TV in their rooms for entertainment.
We offer community-operated transportation services to help residents with their transportation needs. Our computer center allows residents to stay connected with loved ones or browse the internet. Devotional services off-site are available for those who wish to practice their faith.
Meals are served in our spacious dining room where residents can enjoy restaurant-style dining. Special dietary restrictions are accommodated, including diabetes diets. Housekeeping services are provided to keep the common areas clean and tidy.
Our fitness room is equipped with exercise equipment for residents to stay active and maintain their physical well-being. The gaming room provides opportunities for social interaction and friendly competition among residents. For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space.
Residents can relax in our indoor common areas or spend time reading in our small library. Each room is fully furnished and has its own private bathroom for convenience and privacy.
Our staff is available 24/7 with a call system and provides 24-hour supervision, ensuring that assistance is readily available whenever needed. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.
At Heritage Care of Elizabeth City, we prioritize the mental wellness of our residents through our mental wellness program. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments.
To encourage socialization and engagement, we offer a variety of activities including community-sponsored activities, fitness programs, planned day trips, and resident-run activities. Residents can also enjoy concierge services to assist with any additional needs or requests.
With our comprehensive care services, state-of-the-art amenities, and engaging activities, Heritage Care of Elizabeth City provides a warm and inviting community for seniors in need of assistance.
This area of Elizabeth City, North Carolina, is home to a variety of dining options including the popular Cracker Barrel restaurant located approximately 23.7 miles away. The restaurant offers a traditional Southern menu and cozy atmosphere that many seniors may enjoy. This part of town also offers easy access to other amenities such as shopping centers and medical facilities, making it a convenient choice for senior living. With its proximity to dining options and essential services, this area presents a welcoming environment for seniors looking to settle down in Elizabeth City.
Heritage Care Of Elizabeth City is located at 100 Timmerman Drive, Elizabeth City, NC 27909 in Pasquotank County, North Carolina
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