House Of Love Family Care Home

1904 Johnson Road, Elizabeth City, NC 27909

For more information about senior living options: (844) 490-3973

2.5 from 10 reviews
5 stars
3
4 stars
0
3 stars
1
2 stars
1
1 stars
5

Assisted Living Board and Care Home

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at House Of Love Family Care Home

    Overall Review of House Of Love Family Care Home

    Pros

    • pro The patients are sweet.

    Cons

    • pro Ms. Darlene is rude to families and needs training on professional communication.
    • pro She goes behind families' backs to do what she wants without their permission.
    • pro She told a caller to shut up and hung up.
    • pro She behaves as if she owns the building.
    • pro The facility should be shut down.
    • pro The staff are mean to the patients, and the patients are scared of them.
    • pro The place is depressing and no one should send their loved ones there.

    Review

    A cluster of troubling voices has emerged around Heritage Care of Elizabeth City, with several reviewers painting a consistently bleak picture of daily life at the facility. The overarching theme is a profound dissatisfaction with how staff treat patients and communicate with family members, coupled with a sense that the environment is unprofessional and, at times, hostile. Across multiple accounts, families describe interactions that leave them feeling disrespected, unheard, and worried about the level of care their loved ones are receiving. The tone is urgent and alarmed, as if the experiences shared represent more than a handful of isolated incidents.

    One recurring thread centers on a staff member named Ms. Darlene, who is depicted as rude and unprofessional in conversations with family members. Reviewers describe episodes where she did not speak to relatives with respect, and where her attitude was not aligned with what families consider appropriate boundaries and professionalism. The complaints extend beyond simple rudeness, suggesting a pattern of behavior that leaves family members feeling dismissed and undervalued. In one instance, a family member says Ms. Darlene told them to "shut up" and claimed the person was making her sick, followed by a disconnection over the phone. This portrayal contributes to a broader perception that certain staff conduct themselves in ways that undermine trust and safety.

    Beyond individual interactions, there is a broader sentiment that the staff behave as if they control access and the atmosphere of the building. Several reviewers claim that staff act as though they own the facility, implying a lack of accountability and a sense of arrogance or entitlement. The use of the phrase "ghetto nurses" includes one particularly strong expression of frustration, underscoring anger at the perceived quality of care and the way patients are treated. These statements suggest not just occasional rudeness, but a systemic attitude problem that affects the daily experience of patients and their families.

    The impact of these behaviors is described in terms of fear, sadness, and a depressing overall atmosphere. Reviewers report that patients themselves are scared of the workers, and that the environment feels oppressive and discouraging. The combination of poor treatment and a sorrowful mood creates a sense of emotional harm that families associate with this facility. The plight is summed up in stark terms: this place feels unsafe and unwelcoming, and there is a persistent worry about whether patients are receiving the care they need.

    Another, more pointed concern is the belief that better care could have altered outcomes for loved ones. One reviewer directly links the quality of care to a life-and-death outcome, saying their brother might still be alive if the care had been more attentive. The implication is that neglect or subpar treatment, according to the account, contributed to an avoidable tragedy. Coupled with the sense that authorities may not be taking action, the sentiment grows that the facility is not just failing to meet expectations but might be posing real risks to residents' well-being.

    In addition to the above, a short, dissonant note stands out: a single line simply stating "? the kitchen staff." While the meaning behind this fragment is not elaborated, it stands in contrast to the otherwise negative tenor of the reviews. It serves as a quiet counterpoint, at odds with the loud complaints about conduct and care by other staff, and it reminds readers that there are still aspects of the facility - at least in some minds - related to the kitchen staff that are being noticed, if not fully critiqued.

    Taken together, the reviews present a stark portrait of a facility where families feel disrespected, safety concerns are prominent, and the overall environment is described as emotionally draining for patients and their loved ones alike. The language used ranges from strongly worded grievances to direct calls for accountability, including references to investigations and even shutdowns. The common thread is a deep distrust of the care environment and a belief that urgent changes are necessary to protect those who rely on the facility.

    Ultimately, these accounts convey a powerful plea for reform: that staff conduct should be respectful, transparent, and patient-centered; that communication between caregivers and families should be constructive and professional; and that the well-being and safety of patients must be the highest priority. The reviewers' message is clear and persistent - without meaningful improvement, they urge external review and intervention to ensure that loved ones receive care in a setting that is safe, dignified, and compassionate.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    House Of Love Family Care Home in Elizabeth City, NC is a warm and inviting assisted living community that provides a comfortable and nurturing environment for its residents. As a board and care home, our focus is on offering personalized care to each individual, ensuring their safety, health, and happiness.

    Our community boasts a range of amenities that promote both relaxation and socialization. Residents have access to a charming dining room where delicious meals are served with special attention to dietary restrictions. The fully furnished living spaces provide all the comforts of home, while our beautiful garden offers a serene outdoor space for residents to enjoy nature.

    At House Of Love Family Care Home, we understand the importance of maintaining cleanliness and orderliness in our residents' lives. That's why we provide housekeeping services to keep their living spaces tidy and organized. Our dedicated staff also assists with move-in coordination to ensure a smooth transition into our community.

    We believe in empowering our residents to live fulfilling lives by providing them with the support they need for everyday tasks. Our caring team is trained to offer assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident's medical needs are met appropriately.

    For those with specific dietary requirements or restrictions, our community offers specialized diabetes diets as well as meal preparation services. Our experienced staff carefully manages medication administration and ensures that it is taken correctly and on time.

    Transportation arrangements are made for medical appointments and we provide transportation services for doctor visits as needed. Additionally, we offer scheduled daily activities designed to keep residents engaged and entertained.

    At House Of Love Family Care Home, we pride ourselves on creating a supportive environment where residents can thrive physically, mentally, and emotionally. Our commitment to exceptional care sets us apart as an outstanding assisted living community in Elizabeth City, NC.

    Nearby Places of Interest

    Restaurants

    • Cracker Barrel (23.7 miles)

    Frequently Asked Questions

    Where is House Of Love Family Care Home?

    Nearby Communities

    Assisted Living in Nearby Cities

    Related Resources

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

      Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.

    • assisted living for disabled adultsComprehensive Residential Support and Assisted Living Solutions for Individuals with Disabilities

      The article examines the complexities of assisted living for individuals with disabilities, emphasizing the need for tailored care solutions that enhance quality of life and social inclusion, while addressing financial challenges and advocating for community integration. It discusses various housing options, the importance of financial assistance through public benefits, and highlights trends towards integrated and technology-driven solutions in disability-focused housing.

    • assisted living for disabled adultsComprehensive Supportive Living Arrangements for Adults with Disabilities

      Assisted living for adults with disabilities has transformed to provide personalized care and support services aimed at improving residents' quality of life while balancing independence and assistance. However, low-income individuals often face challenges in affording these services, requiring navigation of various financial resources and advocacy for better policies and solutions.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor