Unc Rockingham Rehab & Nursing Care Center
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205 East Kings Highway, Eden, NC 27288
For more information about senior living options: (844) 490-3973
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Nurses were described as very nice. CNAs were described as great even when staff were short staffed. The home health physical therapist helped the patient regain full health in two weeks. Brandy on the west hall was a particularly helpful staff member. The occupational and physical therapy teams were praised for their teamwork. CNAs and nurses were attentive, understanding, caring, and compassionate. Staff members were described as polite and kind. Morehead Nursing Center was described as one of the best, with caring and attentive staff. Night-shift staff such as Brandy, Roxanne, and Candace were recognized for helping the patient stay calm and positive.
The facility is not a five-star place and is described as a shotty facility. The food is horrible both in the hospital and there. The physical therapy room is dirty, with one end looking like someone had thrown up and mopped around the wall. CNAs are not nice and do not help when complaints are made; they move the call bell to prevent calls. Some nurses are hateful, and others seem to care only about themselves. Showers are not given on a regular basis; patients end up dirty or needing to manage on their own. Staffing shortages lead to poor care and delays in assistance. A nurse reportedly did nothing when a patient showed signs of a stroke. Residents are medicated to sleep rather than receive proper care. The front desk is often unattended or unstaffed. One reviewer calls it the worst place ever and warns not to send parents there, especially if they have memory problems.A long line of voices emerges from people who have interacted with this skilled nursing and rehabilitation facility, and the stories are a mix of praise, frustration, and hard-won perspectives. Some guests arrived with high expectations - indeed, one person even recalls being told it was a five-star place - only to feel let down once a loved one became a resident and the day-to-day realities unfolded. Across the threads, the place is described as a patchwork of experiences: moments of genuine care and competence interspersed with lapses in staffing, communication, and basic comfort. What many can agree on is that the quality of care seems to vary not just by the patient's condition but by which wing they're on, who happens to be on duty, and how loudly concerns are voiced and addressed.
A central theme in the feedback is the mixed performance of the staff, especially the nurses and CNAs. Several reviewers praise the nursing staff for warmth and professionalism, noting that "75% were very nice" and that some nurses were consistently caring and attentive. In particular, some families highlighted individual nurses and CNAs who stood out for their kindness and steadiness, such as those who managed to remain compassionate under stress and shift changes. Yet other comments pull in a starkly different strain: one review accuses the CNAs of being the least responsive, criticizing them for not helping with basic needs, for moving the call bell out of reach, and for appearing more interested in avoiding work than in providing support. The front desk and reception aren't immune to criticism either, with claims that "no one is ever at front check-in," which compounds concerns about delayed assistance and a sense that patients and families must advocate loudly just to be heard.
Family members recount stories that underscore the inconsistency. One personal account describes a late-stage alertness issue during a father's stroke as a nurse "came out of the room and said he is mumbling and went and sat back at the desk," followed by a lack of timely intervention. Others describe variable attentiveness to basic hygiene and daily routines: showers that do not happen regularly, light switches ignored, and patients left trying to navigate safety and independence without timely help. The sentiment is that some days feel acceptable, while other days reveal a system stretched thin by staffing challenges and competing priorities. The same reviewers often balance these critiques with reminders that short-staffing is a widespread issue across healthcare settings, suggesting a systemic pressure that can undermine even well-intentioned caregivers.
Food and nutrition emerge as another sore point. Several accounts describe meals as consistently poor, with "HORRIBLE" food that even the hospital version was not worth praising. The complaints go beyond taste to include reliability and substitution: items marked off a la carte or substitutions made at staff discretion, leaving residents with meals that don't meet expectations or dietary needs. This dimension of care - nutrition as a component of recovery and comfort - receives emphasis because it affects patients' energy, mood, and willingness to participate in therapy and daily activities.
Therapies and rehabilitation are presented as a mixed bag. One reviewer bluntly calls the physical therapy experience "a joke," noting a therapy room that in one corner looked unsanitary and unprofessional. Yet another voice offers a contrasting highlight: the home health physical therapy received after discharge helped restore a patient to 100% within two weeks, and colleagues on the dedicated therapy team are recognized for their teamwork and patient-focused planning. A review that leans into gratitude lauds the West side therapy team as well as the overall support structure, praising the coordination between therapists and nursing staff and describing a positive pathway toward recovery. The truth, then, seems to lie in the specifics of who is delivering care and how well therapy plans are integrated with medical oversight and daily living tasks.
Family members who navigate daily life in the facility offer both critique and appreciation. Some reviews foreground the emotional labor of caregiving: families travel, observe, and intervene to advocate for proper care, especially when a loved one is injured or vulnerable. A daughter who has been visiting and accompanying her mother for an extended period writes with a measured sense of realization: while there are days when the care feels attentive and supportive - CNA Mackenzie, nurse Brandy, and others receive explicit praise - the overall experience is still tethered to the systemic realities of long-term care, such as the difficulty of balancing patient autonomy with necessary supervision and assistance. This reviewer's voice also champions family involvement as crucial to ensuring that care plans are understood, communicated, and followed, underscoring the idea that informed families can be a powerful partner in a patient's progress.
There are darker, even defining, warnings threaded through the reviews. One clearly articulated verdict is that the facility can be a nightmare for anyone with memory problems, describing medication practices as something that may medicate memory-impaired residents into sleep rather than addressing their needs. Phrases like "Worst place ever" and "don't send your parents there" capture the fear that residents with memory issues may be particularly vulnerable to neglect or oversight when staffing is strained. A strong cautionary note is paired with personal tragedy and disappointment, making it evident that for some families, the decision to place a loved one in this facility remains fraught with concern and regret.
Interwoven with these concerns are occasional glimmers of optimism and resilience. One reviewer, who has lived with and around several nursing homes, asserts that Morehead Nursing Center stands out as "one of the best" and emphasizes the genuine care of the staff and the attentiveness of the team. This perspective helps remind readers that the quality of care in long-term facilities is not monolithic and can vary widely even within the same community or network. It also suggests that the most meaningful improvements may arise when families, residents, and providers collaborate to elevate communication, ensure consistency in staffing, and uphold high standards of hygiene, nutrition, and therapeutic engagement.
Taken together, the collection of accounts paints a nuanced portrait: there are clear moments of compassion, competence, and connection that shine through in the daily routines of nurses, CNAs, and therapists who strive to support recovery and dignity. At the same time, there are persistent concerns about inconsistency in staffing, responsiveness, showering and daily care routines, and the quality and reliability of meals. The West side appears to be a focal point for some particularly positive experiences, with specific staff members recognized for their kindness and attentiveness, while other wings and days reveal gaps that families and residents alike call out. For anyone considering this facility, the message is to weigh the moments of care and warmth against the instances of delay, oversight, and discomfort, and to engage actively with staff and administration to advocate for the care plan that best supports healing, safety, and comfort.
121 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Unc Rockingham Rehab & Nursing Care Center in Eden, NC is a vibrant and well-appointed assisted living community that strives to provide exceptional care and support for its residents. With a host of amenities and services, this community offers a comfortable and fulfilling lifestyle.
Residents can enjoy the convenience of having their own fully furnished apartments with private bathrooms, ensuring privacy and comfort. The community provides various amenities such as a beauty salon, computer center, gaming room, small library, and Wi-Fi/high-speed internet access. There are also facilities like a fitness room, outdoor space, garden, and wellness center where residents can engage in physical activities to maintain their health and wellbeing.
Mealtime is always enjoyable at this community as residents have access to restaurant-style dining in the well-appointed dining room. Special dietary restrictions are accommodated for those with specific needs or preferences. Additionally, the kitchenette in each apartment allows residents to prepare their own meals if they desire.
The care services at Unc Rockingham Rehab & Nursing Care Center are comprehensive and ensure residents' safety and comfort at all times. The 24-hour call system provides peace of mind knowing that assistance is just a call away. Professional staff members are available around-the-clock for supervision and assistance with activities of daily living such as bathing, dressing, and transfers.
Medication management is another essential aspect of care offered at this community. Dedicated staff members ensure that residents receive their prescribed medications on time while adhering to any special requirements or schedules.
Keeping mental wellness a priority, the community offers a mental wellness program designed specifically for the emotional wellbeing of its residents. This program aims to enhance cognitive abilities while promoting social interaction among peers.
Transportation arrangement services play an integral role in ensuring that residents can access non-medical transportation easily. Whether it's trips to local stores or scheduled medical appointments, reliable transportation arrangements are provided by the community.
A diverse range of activities keeps residents engaged and entertained on a daily basis. Planned day trips and resident-run activities allow residents to explore their interests while fostering a sense of community and camaraderie. Additionally, fitness programs cater to individuals with varying abilities, promoting an active lifestyle.
Concierge services are available for any additional assistance or inquiries, ensuring that each resident's needs are met promptly. The dedicated staff at Unc Rockingham Rehab & Nursing Care Center collaborates with residents to plan daily activities that cater to their interests and preferences.
Overall, this assisted living community offers a supportive environment where residents can maintain their independence while receiving the necessary care and support they need.
Unc Rockingham Rehab & Nursing Care Center is located at 205 East Kings Highway, Eden, NC 27288 in Rockingham County, North Carolina
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