Bayada Nurses - Eden

Pros

• The PT and activities were awesome.
• She did more in 9 days there than in two years at home.
• Everyone was nice and treated residents like family.
• The staff are friendly, professional, and treat residents like family.
• The staff were caring, gentle, kind, and thorough in their care.
• The staff really made all the difference.
• Moses in activities honors veterans every year.
• Hope, the speech therapist, is fantastic and loves working with her patients.

Cons

• The facility is described as one of the worst the reviewer has ever seen, with dirty facilities and lazy staff.
• Patients sit in their own waste for hours due to lack of attention.
• Belongings disappear or are misplaced, and laundry never returns to owners.
• The facility smells like urine and feels unclean.
• Nurses failed to turn a patient, resulting in bedsores and pain.
• Management is unresponsive; concerns are ignored and nothing changes.
• The meals are overcooked, under-seasoned, and lack variety.

Review

Bayada Nurses - Eden is best suited for families seeking intensive rehabilitation in a setting where staff strive to feel like a close-knit team and residents are engaged in daily activities. The strongest case is for rehab-focused seniors who need robust PT and OT and who respond well to a warm, personable staff culture. When rehab success and social connection are priorities, this community can deliver noticeable gains, with multiple accounts praising effective therapy, friendly aides, and caregivers who treat residents like family. For someone who values a lively activity program, veteran recognition, and a sense of advocacy within the resident community, Eden can feel welcoming and supportive.

Those evaluating alternatives should pay close attention to several caveats. A sizable portion of reviews depict conditions and experiences that raise red flags: inconsistent cleanliness, smells, and a perception that some needs go unmet in a timely fashion; reports of residents left sitting in soiled conditions or not turned regularly; and complaints about food quality and meal timing. Management and communication gaps also surface in a noticeable share of comments, including delays reaching administrators, challenges with billing or financial questions, and mixed experiences with how concerns are addressed. For families prioritizing predictable safety, rigorous nursing oversight, and transparent operations, these reports warrant caution and a careful side-by-side comparison with other local options.

On the positive side, the rehab and activity components consistently appear as standout strengths. PT and OT teams are frequently described as capable, compassionate, and effective at helping residents rebuild strength after surgeries or injuries. The atmosphere in treatment areas and common spaces is often noted as welcoming, with staff members who genuinely engage with residents, fostering a sense of belonging and purpose. Across several reviews, residents and families highlight staff reliability, kindness, and attentiveness in daily interactions, with some individuals speaking of staff going “above and beyond.” For anyone who values a home-like culture and the motivational push that comes from involved activity coordinators, these attributes carry meaningful weight.

Yet the downsides are hard to ignore. A pattern of dissatisfaction centers on basic care delivery and facility standards: sporadic turning and positioning, delayed responses to call lights, laundry and room-service inconsistencies, and in some cases, failures to maintain rooms and bathrooms to expected hygienic levels. Food quality emerges as uneven, with complaints about taste and variety. Several reviews raise concerns about communication with families and perceived difficulty in getting timely or accurate information from leadership or front-office staff. Financial friction, unclear billing, charges that seem unexplained, and disputes over refunds or services, also colors the experience for some families, adding stress during a stressful time.

These pros and cons illuminate a practical calculus for families. The strong rehab program and the staff’s affectionate, family-like approach can offset many frustrations for residents who prioritize therapeutic progress and social engagement, provided there is active family involvement and careful monitoring. However, the more serious concerns, safety lapses, inconsistent cleanliness, and opaque administrative practices, can decisively outweigh the positives for anyone needing steady, highly reliable everyday care. In short, recovery-focused residents who can partner closely with the care team may find Eden rewarding despite the caveats; those seeking a consistently predictable environment with immaculate upkeep and transparent operations may want to look elsewhere.

The bottom-line recommendation is clear: visit with a critical eye and develop a concrete questions list. Observe how staff respond to call lights, assess meal service timing and quality during a meal, and ask to speak with residents about daily routines and turning schedules. Request recent inspection or survey results, and inquire about caregiver ratios on the shifts your loved one would rely on most. If rehab gains and a caring, engaged staff are non-negotiables, Eden can be a good match, especially when family oversight is willing to stay engaged. If cleanliness, reliable safety practices, and financial transparency are paramount, exploring other Eden-area options, and comparing them directly, will likely yield a more consistently reassuring fit.

This area of Eden, North Carolina offers a variety of amenities and services that cater to seniors. There are several places of worship nearby, including God's Love Outreach Ministry and Axton Baptist Church, providing spiritual support and community engagement. In terms of dining options, there are a range of restaurants such as Clarence's Steak & Seafood House and Chick-Fil-A for convenient dining choices. Access to medical care is also readily available with Martinsville Pediatrics and Carilion Clinic Family & Internal Medicine located within close proximity. Additionally, pharmacies like Martinsville Family Pharmacy and CVS Pharmacy offer easy access to medication. For entertainment, Danville Stadium Cinemas 12 is just a short drive away for seniors looking to enjoy movies in their spare time. Overall, this area provides a mix of essential services and recreational opportunities for senior residents to enjoy a comfortable lifestyle.

Places of Worship

• God's Love Outreach Ministry (9.5 miles)
• Southern Baptist Convention (10.8 miles)
• Axton Baptist Church (12.3 miles)
• Fontaine Baptist Church (12.4 miles)
• Martinsville Church of Truth (12.8 miles)
• One Way Churches International (13 miles)
• Smith River Missionary Baptist Association (13.4 miles)

Restaurants

• Subway (10.6 miles)
• Clarence's Steak & Seafood House (10.6 miles)
• Wild Magnolia (15.5 miles)
• Burger King (15.6 miles)
• Hardee's (15.7 miles)
• The Pick N Roll (16.2 miles)
• Chick-Fil-A (16.3 miles)

Physicians

• Martinsville Pediatrics (14.6 miles)
• Carilion Clinic Family & Internal Medicine - Martinsville (14.7 miles)
• Carillion (14.7 miles)
• Carilion Clinic Plastic and Reconstructive Surgery (14.7 miles)
• Martinsville Eyecare Center (14.8 miles)
• Bone & Joint Center (15.5 miles)
• Martinsville Urgent Care (15.5 miles)

Cafes

• Third Bay Cafe (14.7 miles)
• Paleo Cafe and VMNH Museum Store (15.5 miles)
• The Ground Floor (16.1 miles)

Pharmacies

• Martinsville Family Pharmacy (14.8 miles)
• First Pharmacy Of Martinsville (14.8 miles)
• CVS Pharmacy (15.5 miles)
• Walgreens (16.3 miles)
• Kroger Pharmacy (16.5 miles)
• Kare Pharmacy (18.3 miles)
• CVS Pharmacy (18.5 miles)

Transportation

• U-Haul Moving & Storage (15.8 miles)

Hospitals

• Sovah Health (16.4 miles)
• Piedmont Stone Lithotripter (16.4 miles)

Theaters

• Danville Stadium Cinemas 12 (18.4 miles)