Bayada Nurses - Eden

Pros

• The PT and activity staff were described as awesome, helping residents make significant progress in a short stay.
• The facility is very clean and odor-free, with professional, knowledgeable, and friendly staff.
• The staff consistently go above and beyond to meet residents' needs and treat them like family.
• The center fosters a warm, family-like atmosphere with engaging activities and a strong sense of community.
• Moses in activities honors veterans annually, reflecting a respectful environment.
• Venica is noted for a warm, loving personality and genuine care for people.
• The staff are kind, professional, and welcoming to both residents and visitors.

Cons

• They describe it as one of the worst facilities they've ever seen, with dirty facilities and staff who are lazy.
• They report patients sitting in their own waste for hours due to lack of attention and care.
• They note belongings disappear or are stolen and laundry is never returned to the owners.
• They allege a nurse threatened a patient and that prescribed medications were not ready.
• They say the facility smells of urine when you walk in.
• They claim management does not act on concerns and nothing ever changes.
• They mention food quality problems, with meals overcooked, underseasoned, or not as listed on the menu, and temperature issues.

Review

The collection of reviews about Eden Rehab and Health Center in Eden paints a complex portrait of a facility that elicits very strong feelings - sometimes radiant praise and sometimes sharp disappointment. Across numerous posts, families, caregivers, and longtime residents share a mix of experiences that together reveal a place where compassionate, attentive care can shine, even as other aspects fall short in the eyes of some critics. What emerges is a facility with moments of standout rehab and personal connection, counterbalanced by serious concerns about safety, cleanliness, and consistency in care.

Several accounts focus on the positive, almost uplifting, aspects of the rehab and activity programs. Families describe therapists and staff who go above and beyond, helping patients make meaningful gains in rehab quickly. One mother, after a short stay for a hip fracture, is remembered for making more progress in nine days there than in years at home, with the rehab team - including a variety of therapists and activity staff - treated like family. Comments praise a sense of warmth and personal attention from people such as Vet, Lyn, Moses in activities, and a network of "mother-daughter nurses," as well as the broader team that makes daily care feel consistent and supportive. Several reviewers explicitly call out the quality of physical therapy and the engaging pace of daily activities, noting that staff in the OT/PT areas and activities department contribute to a notably strong rehab experience.

Other posts present Eden Rehab as more than just a care facility; they describe a culture of professional, courteous service that extends through many roles. A former nurse who spent months there for rehab after multiple hospital admissions highlights a clean facility without the acrid odors sometimes associated with long-term care, professional dress and behavior by the staff, and a teamwork-oriented atmosphere from the financial office to social services, from nursing to housekeeping and maintenance. This reviewer felt that nearly everyone - from frontline caregivers to administrators - made an effort to ensure patient satisfaction, going well beyond basic responsibilities. The sense of community is echoed by residents who have become part of the fabric of the center, including those who participate in ministry activities, send sympathy cards, and act as advocates for other residents through formal channels like the resident council.

There are voices from residents who have stayed longer and built deeper relationships with the staff. One individual notes being at the center for 2.5 years with a father also residing there, highlighting a robust, family-like environment. They describe volunteering and advocacy efforts - introducing themselves to new residents, leading in resident council activities, and maintaining a bridge between residents and staff. Another resident, a veteran, commends the staff for honoring veterans' contributions each year, a small but meaningful touch that underscores a culture of respect and recognition. The thread of appreciation for caring, attentive personnel - nurses, aides, activity coordinators, and therapy staff - runs strongly through these accounts.

Yet not all experiences are uniformly positive, and several reviews present cautionary tales that emphasize the importance of consistent, high-quality care. Some families recount serious concerns about safety and neglect. In one case, a patient who had a knee replacement developed a blood clot and bedsores, with a patient-family member attributing these issues to aides and nurses who did not turn or reposition the patient as requested, accompanied by periods of heavy pain medication and episodes of the patient falling asleep while seated with utensils in hand. The reviewer describes feeling extremely disappointed in the facility's operation and even advises others to keep loved ones at home if possible, signaling a belief that urgent improvements were needed in turning, positioning, and medication management.

Beyond individual incidents, there are pointed criticisms about overall conditions in certain wings or shifts. One reviewer paints a grim picture of a facility where a significant portion of staff appears disengaged or unavailable, leaving patients to manage on their own as caretaking duties go unmet, with reports of patients sitting in their own waste, frequent falls, doors left open during personal care, and inconsistent food temperatures. Allegations include smells of urine in some areas, unreturned belongings and laundry mishaps, and a general impression that management and some staff fail to address concerns in a timely or effective way. Descriptions of "the worst facilities" and warnings to prospective families convey a sense of danger or neglect that starkly contrasts with the more glowing narratives.

There are also standalone accounts that blend both praise and critique, illustrating that experiences can vary widely even within the same facility. Some reviewers point out specific staff members who left a lasting, positive impression - names like Venica, an especially warm caregiver; Angela (a nurse) and Angela (a physical therapist) who provided meaningful help to a husband during a stay; and a director who connected with a family in a meaningful way. In these cases, individual interactions colored the overall impression of Eden Rehab, underscoring how pivotal a few compassionate professionals can be in shaping a resident's experience. Conversely, other posts recount negative encounters with staff, including threats regarding payments and overall frustration with the administrative and clinical response to concerns, which significantly dampened trust in the facility.

Taken together, the reviews reflect a facility that can deliver excellent rehabilitation, compassionate human connection, and a comforting sense of family for many residents and families. They also reveal vulnerabilities - areas such as staff responsiveness, consistent safety practices (like timely turning and repositioning), clearer communication around medications and discharge planning, reliable laundry and housekeeping operations, and the need for ongoing attention to dietary variety and food quality. For families considering Eden Rehab and Health Center, the message is nuanced: the potential for highly positive, even transformative care exists, especially when staff demonstrate genuine empathy and professional skill; but there are real concerns that require careful attention, dialogue with the facility, and close monitoring to ensure that every resident receives the safety, respect, and comprehensive care they deserve.

This area of Eden, North Carolina offers a variety of amenities and services that cater to seniors. There are several places of worship nearby, including God's Love Outreach Ministry and Axton Baptist Church, providing spiritual support and community engagement. In terms of dining options, there are a range of restaurants such as Clarence's Steak & Seafood House and Chick-Fil-A for convenient dining choices. Access to medical care is also readily available with Martinsville Pediatrics and Carilion Clinic Family & Internal Medicine located within close proximity. Additionally, pharmacies like Martinsville Family Pharmacy and CVS Pharmacy offer easy access to medication. For entertainment, Danville Stadium Cinemas 12 is just a short drive away for seniors looking to enjoy movies in their spare time. Overall, this area provides a mix of essential services and recreational opportunities for senior residents to enjoy a comfortable lifestyle.

Places of Worship

• God's Love Outreach Ministry (9.5 miles)
• Southern Baptist Convention (10.8 miles)
• Axton Baptist Church (12.3 miles)
• Fontaine Baptist Church (12.4 miles)
• Martinsville Church of Truth (12.8 miles)
• One Way Churches International (13 miles)
• Smith River Missionary Baptist Association (13.4 miles)

Restaurants

• Subway (10.6 miles)
• Clarence's Steak & Seafood House (10.6 miles)
• Wild Magnolia (15.5 miles)
• Burger King (15.6 miles)
• Hardee's (15.7 miles)
• The Pick N Roll (16.2 miles)
• Chick-Fil-A (16.3 miles)

Physicians

• Martinsville Pediatrics (14.6 miles)
• Carilion Clinic Family & Internal Medicine - Martinsville (14.7 miles)
• Carillion (14.7 miles)
• Carilion Clinic Plastic and Reconstructive Surgery (14.7 miles)
• Martinsville Eyecare Center (14.8 miles)
• Bone & Joint Center (15.5 miles)
• Martinsville Urgent Care (15.5 miles)

Cafes

• Third Bay Cafe (14.7 miles)
• Paleo Cafe and VMNH Museum Store (15.5 miles)
• The Ground Floor (16.1 miles)

Pharmacies

• Martinsville Family Pharmacy (14.8 miles)
• First Pharmacy Of Martinsville (14.8 miles)
• CVS Pharmacy (15.5 miles)
• Walgreens (16.3 miles)
• Kroger Pharmacy (16.5 miles)
• Kare Pharmacy (18.3 miles)
• CVS Pharmacy (18.5 miles)

Transportation

• U-Haul Moving & Storage (15.8 miles)

Hospitals

• Sovah Health (16.4 miles)
• Piedmont Stone Lithotripter (16.4 miles)

Theaters

• Danville Stadium Cinemas 12 (18.4 miles)