Hillcrest Convalescent Center
Save1417 West Pettigrew Street, Durham, NC 27705
For more information about senior living options: (844) 490-3973
Many residents appreciate the pleasant and homelike atmosphere of Hillcrest Convalescent Center, describing it as a hotel rather than a nursing home. The dining facilities are often praised for being formal and well-maintained, with several residents enjoying the delicious food and ice cream offerings. Residents have noted that the facility has a spacious layout, featuring multiple outdoor courtyards, a gym, sunroom, and library that contribute to a positive environment. There are ongoing activities available for residents, such as jewelry making classes and entertainment events, which promote engagement and community involvement. Several individuals commend the physical therapy staff for their effectiveness in assisting with recovery and rehabilitation. The center is recognized for its cleanliness and attractive room furnishings, enhancing the overall experience of the residents. Family members express satisfaction with the quality of care their loved ones receive at Hillcrest, highlighting attentive interactions between staff and residents.
The staff has been inconsistent, and some are rude and rough in handling patients. The food is often cold, not well-prepared, and does not cater to the dietary needs of older residents. There is minimal physical therapy offered, and the rehabilitation services do not effectively help residents regain their abilities. The rooms were reportedly not cleaned well, leading to an unsatisfactory living environment. Many complaints about short staffing resulted in inadequate care for residents. A resident experienced worse health during their stay rather than improvement. Some staff members displayed poor attitudes and made residents feel like a burden when assistance was requested. The facility lacked sufficient activities beyond therapy sessions, leading to boredom among residents.Hillcrest Convalescent Center has garnered a range of experiences from residents and their families, reflecting both commendable aspects and significant concerns. On one hand, many reviews highlight the facility’s home-like atmosphere which sets it apart from typical nursing homes. Built in 1951, Hillcrest boasts spacious rooms, a library, outdoor courtyards, and a salon. Residents appreciate the old-world charm and the pleasant environment which includes amenities such as a gym and a sunroom that encourages social interaction among residents. The design appears to create an inviting ambiance that feels less institutional, fostering a warm atmosphere for those staying there.
However, while the physical environment receives praise, several reviews point to inconsistencies with staff performance and care quality. Some reviews note that although certain staff members are attentive and caring, others exhibit poor attitudes or lack the necessary compassion when interacting with residents. One resident described being treated roughly by a nursing assistant during recovery, adding to concerns about inadequate training or supervision in some areas of care. This inconsistency results in mixed feelings about the overall quality of service provided at Hillcrest.
The food service is another aspect frequently mentioned with dissatisfaction. Many reviewers expressed disappointment over food quality and temperature issues; meals often arrive cold due to being served in rooms rather than in communal dining areas where they may remain warmer for longer periods. Additionally, menu selections were criticized for not being tailored to meet the dietary preferences of older adults who typically prefer lighter meals with familiar comfort foods rather than heavier options like hoagies or chicken on the bone.
Despite these concerns regarding meal service and staffing issues, some residents reported positive experiences related to rehabilitation services available at Hillcrest. Several accounts praised their physical therapy programs as effective for recovery from surgeries or health complications. One former resident noted that although they hadn’t achieved full independence after two months, they appreciated the professionalism of therapists who helped them regain mobility. Conversely, other individuals felt that the therapies offered were minimal compared to what they expected from a rehabilitation facility.
Activity programming also drew varying feedbacks; while some residents enjoyed organized activities including ice cream socials and community events such as jewelry-making classes, others remarked that activities were limited mostly to therapy sessions alone—leaving little opportunity for engagement outside structured therapy times. Families sought assurances regarding meaningful activities but were sometimes left disappointed by what was available throughout their loved ones' stay.
Financially speaking, Hillcrest is positioned more costly compared to assisted living facilities within Durham and surrounding regions; however, many families noted that costs are comparable across similar skilled nursing facilities in nearby metropolitan areas such as Raleigh and Chapel Hill. Despite its appealing aesthetics and potential for high-quality care with ample community features like worship services and seasonal festivities—which families largely appreciated—the overall experience remains overshadowed by inconsistent staff interactions along with criticism surrounding meal services which cannot be overlooked.
In summary, Hillcrest Convalescent Center presents itself as an attractive option for long-term care with its home-like setting and excellent rehabilitation resources; however its strengths are countered by notable shortcomings related to staffing consistency and food service quality—the latter having become a recurring theme in numerous reviews shared by families seeking better experiences for their loved ones residing within its walls. As individuals weigh these factors against personal needs or expectations on behalf of relatives requiring assistance—decisions become challenging given this mix of high praise coexisting alongside considerable critique about crucial elements of life at this convalescent center.
73 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Convalescent Center in Durham, NC is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prides itself on providing a comfortable and enjoyable living environment for seniors.
Residents at Hillcrest Convalescent Center have access to numerous amenities that enhance their daily lives. A beauty salon is available for residents to use, ensuring they always look and feel their best. Cable or satellite TV is provided for entertainment purposes, allowing residents to stay up-to-date with their favorite shows and movies. Community operated transportation is available, making it easy for residents to travel to various destinations in the area. A computer center is also available for residents who want to stay connected with loved ones or engage in online activities.
The dining experience at Hillcrest Convalescent Center is exceptional, with delicious meals served in a restaurant-style dining room. Special dietary restrictions are accommodated to ensure that all residents receive nourishing meals tailored to their needs. Additionally, meal preparation and service are provided, taking away the hassle of cooking for residents.
Care services offered at Hillcrest Convalescent Center prioritize the well-being and comfort of each resident. A 24-hour call system ensures that help is always just a push of a button away. Assistance with daily activities such as bathing, dressing, and transfers is readily available from the caring staff members. Medication management services are provided to ensure that residents take their medications correctly and on time. The community also offers mental wellness programs to support the emotional well-being of its residents.
In addition to the excellent amenities and care services offered, Hillcrest Convalescent Center boasts a convenient location near various establishments. There are cafes, parks, restaurants, pharmacies, places of worship, and hospitals nearby, providing easy access to essential services and recreational opportunities.
Overall, Hillcrest Convalescent Center provides an enriching assisted living experience where residents can enjoy a comfortable and fulfilling lifestyle while receiving the care they need.
Hillcrest Convalescent Center is located at 1417 West Pettigrew Street, Durham, NC 27705 in Orange County, North Carolina
Hillcrest Convalescent Center on seniors.fyi includes 5 photos including images showing interior, lighting, windows, waiting area, living room, stone wall, dining, seating area, and more.
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