Hillcrest Convalescent Center in Durham, NC
SaveInformation last verified:
1417 West Pettigrew Street, Durham, NC 27705
For more information about senior living options: (844) 490-3973
Hillcrest Convalescent Center is described as absolutely beautiful and welcoming, with clean, well-designed spaces. The staff are kind, caring, professional, and greet visitors with a smile. The nursing and caregiving teams are attentive, compassionate, and dedicated to residents’ well-being. Families are kept well informed about residents’ progress and concerns, providing confidence and peace of mind. The rehabilitation teams (PT/OT) are encouraging, skilled, and effective at helping residents regain strength. The facility is clean, bright, and offers comfortable, well-appointed rooms and pleasant public areas. The dining program is well-regarded, with tasty meals and enjoyable amenities like ice cream and social activities. Hillcrest is frequently recommended as a top choice for rehabilitation and recovery, with residents and families feeling at home.
They require a full year of self-pay before qualifying for Medicaid, making it inaccessible for the average family. Not a four-star facility; the care is mediocre at best with some aides being rough and absolutely rude. Some workers are lazy and work night shifts when family members need them most. The food quality has gone down tremendously and is often cold. The CNAs and staff on Recovery Road are frequently short-staffed, delivering minimal care. One caregiver was very rough, and the patient was afraid. Communication with families is inconsistent; staff sometimes fail to inform about doctor appointments or hospital admissions. There is not enough parking for handicapped visitors.Hillcrest Convalescent Center in Durham is best suited for families seeking high-quality post-acute rehab and convalescent care in a setting that feels more like a boutique hotel than a typical nursing facility. The center shines for residents recovering from surgery, pneumonia, or hospitalizations who need robust physical therapy and skilled nursing support, with an emphasis on coordinated medical care and family communication. It is especially appealing for those who want private rooms, a welcoming atmosphere, and a facility that blends pleasant amenities with serious rehabilitation services. For families prioritizing a strong therapy program, clear updates, and a campus that feels comfortable and safe, Hillcrest delivers convincingly. The proximity to Duke and the scale of the operation support reliable access to nursing and medical oversight, making it a compelling choice for recuperation where peace of mind matters.
However, certain realities should push families to consider alternatives. The most substantive deterrent is cost and insurance logistics: some reviews flag that Hillcrest can be prohibitively expensive and note that Medicaid eligibility often requires lengthy self-pay periods before benefits kick in. For families seeking a more affordable option or a facility with simpler Medicaid pathways, Hillcrest may not be the best fit. Additionally, a subset of residents and visitors report inconsistent CNA coverage and slower response times, which can translate to delays in assistance or routine tasks. For those who cannot tolerate variability in daily caregiving or who require near-constant hands-on attention, alternatives with different staffing models or more transparent pricing may be worth pursuing. Parking constraints and occasional communication gaps also show up in opinions, suggesting that logistics and family-contact expectations deserve careful pre-admission review.
On the upside, Hillcrest’s most compelling strengths revolve around its environment and its rehab-focused team. Families consistently praise the facility’s beauty, cleanliness, and inviting spaces, lobbies with birds, sunrooms, and a dining area that feels welcoming rather than clinical. The nursing and rehab staff frequently draw high marks for kindness, competence, and responsiveness, with therapists and nurses cited by name for their patience and effectiveness. The OT/PT teams, often described as supportive, practical, and persistent in helping residents regain independence, make a real difference in recovery trajectories. Regular updates to families, smooth coordination of care, and the availability of private rooms contribute to a sense of security and dignity during a stressful recovery period. In short, when Hillcrest is functioning at its best, the care is excellent and the atmosphere is deeply family-friendly.
The main drawbacks are real and impactful, yet they tend to be unevenly distributed across experiences. Several reviews describe long or unpredictable waits for assistance after pressing the help button, as well as periodic gaps in attention from nursing assistants. Some family members report inconsistent communication about medical appointments or treatment decisions, and a few recount experiences with rough treatment or care that did not feel well-coordinated. Food quality and temperature surface as another recurring complaint in a minority of accounts, with some guests noting meals that arrive cold or appear to lack menu variety. Parking for visitors can be tight, and a handful of reviews raise concerns about logistics and responsiveness from front-line staff during busy times. Taken together, the drawbacks are substantial enough to influence a decision, but they are not universal; many patrons walk away with a markedly positive impression of the center’s culture and outcomes.
Despite the negatives, the pros often offset the cons for families who enter with clear expectations and a plan. Hillcrest’s strengths, exceptional rehab, attentive nursing when available, a serene setting, and a strong sense of community, tave the tide toward successful recoveries. For residents with orthopedic needs or post-hospital rehabilitation, the hands-on PT/OT support paired with ongoing medical oversight frequently translates into shorter hospital stays, meaningful improvements in mobility, and smoother transitions home. The hotel-like ambiance reduces stress and promotes social engagement, which can accelerate healing and improve overall satisfaction. When staff is aligned, communication is proactive, and therapy teams are engaged, Hillcrest proves to be a powerful ally in attaining rehabilitation goals, even amid occasional staffing hiccups.
For families making a choice, Hillcrest is a strong bet if the priority is high-quality rehab in a dignified, well-maintained setting and if cost and insurance logistics are manageable. The center excels for those who value dedicated therapy, routine family updates, and the reassurance of comprehensive medical coordination in a warm environment. Potential residents should approach admissions with a plan: verify current staffing levels and response times, request a detailed rehab plan with measurable goals, and ask to meet the therapy team to gauge whether their approach aligns with the resident’s needs. Prospective families from out of state or with limited financial flexibility should factor in the possibility of alternative facilities that offer different pricing structures or staffing models. Hillcrest is not a generic choice; it is a purposefully designed recovery-focused community whose strengths can deliver remarkable outcomes, yet it requires careful vetting to confirm it matches the specific needs, budget, and expectations of the entire care circle.
73 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Convalescent Center in Durham, NC is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prides itself on providing a comfortable and enjoyable living environment for seniors.
Residents at Hillcrest Convalescent Center have access to numerous amenities that enhance their daily lives. A beauty salon is available for residents to use, ensuring they always look and feel their best. Cable or satellite TV is provided for entertainment purposes, allowing residents to stay up-to-date with their favorite shows and movies. Community operated transportation is available, making it easy for residents to travel to various destinations in the area. A computer center is also available for residents who want to stay connected with loved ones or engage in online activities.
The dining experience at Hillcrest Convalescent Center is exceptional, with delicious meals served in a restaurant-style dining room. Special dietary restrictions are accommodated to ensure that all residents receive nourishing meals tailored to their needs. Additionally, meal preparation and service are provided, taking away the hassle of cooking for residents.
Care services offered at Hillcrest Convalescent Center prioritize the well-being and comfort of each resident. A 24-hour call system ensures that help is always just a push of a button away. Assistance with daily activities such as bathing, dressing, and transfers is readily available from the caring staff members. Medication management services are provided to ensure that residents take their medications correctly and on time. The community also offers mental wellness programs to support the emotional well-being of its residents.
In addition to the excellent amenities and care services offered, Hillcrest Convalescent Center boasts a convenient location near various establishments. There are cafes, parks, restaurants, pharmacies, places of worship, and hospitals nearby, providing easy access to essential services and recreational opportunities.
Overall, Hillcrest Convalescent Center provides an enriching assisted living experience where residents can enjoy a comfortable and fulfilling lifestyle while receiving the care they need.
Hillcrest Convalescent Center is located at 1417 West Pettigrew Street, Durham, NC 27705 in Orange County, North Carolina
Hillcrest Convalescent Center on seniors.fyi includes 5 photos including images showing interior, windows, lighting, waiting area, living room, stone wall, dining, seating area, and more.
Pettigrew Rehabilitation Center
Durham, NC
24/7 care with ADL support, restaurant-style dining, and engaging activities.
Lattimore Health Care, LLC
Durham, NC
Convenient location with nearby amenities and pet-friendly policy.
Learning Services
Durham, NC
Affordable pricing with convenient access to healthcare, parks, pharmacies, restaurants, and other amenities.
Council For Senior Citizens
Durham, NC
Proximity to amenities (cafes, parks, pharmacies, doctors, restaurants, worship, and hospitals).
Golden Horizon's Adult Daycare Center
Durham, NC
On-site devotional services with social spaces and meals
Coble Health Care Ctr
Durham, NC
Convenient access to dining, pharmacies, physicians, parks, places of worship, and hospitals nearby.
Veranda at Whitted School
Durham, NC
Welcoming atmosphere with responsive maintenance.
Pruitthealth – Carolina Point, LLC
Durham, NC
Some families hope for reliable care and compassionate treatment for their loved ones.
The Addison
Durham, NC
Friendly, attentive staff; clean, updated facility with memory-care activities and on-site amenities.
Essential Knowledge on Pneumonia in Older Adults
Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.
Exploring Palliative Care in the Home: A Comprehensive Overview
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Interior
Decor
Living Room
Building
Dining
