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Hillcrest Convalescent Center in Durham, NC

Hillcrest Convalescent Center is a nursing home community in Durham, NC.

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Hillcrest Convalescent Center in Durham, NC

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1417 West Pettigrew Street, Durham, NC 27705

For more information about senior living options: (866) 208-4318

4.5 from 135 reviews
5 stars
102
4 stars
16
3 stars
3
2 stars
10
1 stars
4

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Top 5% Senior Living Community in 2025Top 5% Senior Living Community in 2026

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Overall Review of Hillcrest Convalescent Center

common 42 reviews mention this

Staff warmth and responsiveness

Residents describe staff as kind, attentive, and willing to help.

Across many reviews, families and visitors say the staff are friendly and caring, and they notice frequent, day-to-day support. Several comments also mention communication and updates, including follow-up after discharge and help coordinating the details around care. A smaller number of reviews take the opposite view, describing rude or rough interactions and slower response after help buttons.

common 28 reviews mention this

Clean, welcoming facility

Reviews frequently praise the facility’s cleanliness and upkeep.

Many reviewers highlight how clean the building feels—inside and out—and describe a comfortable, well-kept environment. Several also mention pleasant common areas, decorative details, and a peaceful setting for visits. A few reviews raise concerns about room cleanliness or odors, including one review that says some areas were dirty and smelled unpleasant.

differentiator 19 reviews mention this

Skilled nursing and rehab support

Residents point to strong nursing and therapy support during recovery.

Multiple reviews connect their loved one’s progress to skilled nursing and therapy involvement, including PT/OT support and help with getting stronger after hospital stays. Some families describe staff supporting comfort when residents were anxious or confused, and others mention assistance with daily care needs. A few reviews criticize the level of therapy or care follow-through, including complaints about minimal PT/OT or delays related to scheduling and orders.

caveat 14 reviews mention this

Dining quality is mixed

Dining receives both praise and complaints in reviews.

Some reviews say the dining room and food were excellent, including positive comments about flavor and routines like afternoon ice cream. Other reviews are specifically critical, saying food arrives cold, is low quality, or does not match residents’ abilities. One reviewer also describes issues with meal delivery accuracy and food temperature consistency.

  • People enjoying a casual time in a cozy cafe setting.
caveat 3 reviews mention this

Cost and Medicaid timing concerns

Reviews raise concerns about high costs and eligibility timing.

A negative review says the facility requires a full year of self-pay before qualifying for Medicaid, with a monthly self-pay amount it found out of reach. Another reviewer mentions the overall pricing felt extremely expensive compared with other local options. One additional review calls out that respite care is pricey, while still reporting satisfaction with care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 73 resident community capacity 73 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Raleigh-Durham International (11 miles away) Raleigh-Durham International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Locopops (0.7 miles)
  • Mothers and Sons Trattoria (1 miles)
  • Chick-Fil-A (1.8 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.9 miles)
  • McDonald's (2.2 miles)
  • Guglhupf Bakery & Patisserie (2.2 miles)
  • Cracker Barrel (2.4 miles)

Hospitals

  • Duke Hospital of Dentistry & Facial Pain (0.9 miles)
  • Durham Regional Hospital (2.5 miles)
  • North Carolina Cancer Hospital (10.1 miles)
  • UNC Transplant Clinic (10.1 miles)
  • UNC Hospitals Ambulatory Care Center (10.5 miles)

Cafes

  • Cocoa Cinnamon (1.1 miles)
  • Starbucks (3.2 miles)
  • Starbucks (5.4 miles)
  • Starbucks (7 miles)
  • Panera Bread (7.1 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.5 miles)

Places of Worship

  • Duke University Chapel (1.1 miles)
  • Yates Baptist Church (2.3 miles)
  • Judea Reform Congregation (2.7 miles)
  • Church of Reconciliation PC USA (7.8 miles)
  • New Hope Church (8.1 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (1.7 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (3.9 miles)
  • CVS Pharmacy (6.2 miles)
  • Walgreens (6.3 miles)

Parks

  • Northgate Park (1.8 miles)
  • Whippoorwill Park (3 miles)
  • Bethesda Park (5.8 miles)
  • Piney Wood Park (6.1 miles)
  • Cedar Falls Park (7.1 miles)
  • Homestead Skate Park (8.7 miles)
  • Grandale Park (8.9 miles)

Physicians

  • Avance Care (1.8 miles)
  • Garrett S Bressler, MD (2.3 miles)
  • North Carolina Orthopaedic Clinic (5.1 miles)
  • Duke Health Center (6.5 miles)
  • Duke Primary Care Sage Road Pediatrics (6.5 miles)
  • Chapel Hill Pediatrics & Adolescents Pa (6.6 miles)
  • EmergeOrtho-Southpoint (7.4 miles)

Theaters

  • AMC DINE-IN Southpoint 17 (7 miles)

Frequently Asked Questions

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