Harnett Woods Nursing And Rehabilitation Center
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604 Lucas Road, Dunn, NC 28334
For more information about senior living options: (844) 490-3973
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The staff at Harnett Woods is friendly, caring, and professional, and they work hard to keep the facility clean. Harnett Woods helps families transition loved ones from hospital or VA care into local care with clear communication and equal respect. The facility is clean and comfortable, with attentive medical treatment and nourishing meals. Staff treat residents and their families with warmth and as if they were family. Therapists and staff are kind, caring, and professional, creating a positive rehabilitation environment. Families frequently recommend Harnett Woods for loved ones needing placement. Despite not being the newest facility, the dedicated staff maintain a high standard of care.
The staff were very rude. The staff is ugly inside and out. The staff did not take proper care of patients, including leaving a resident sitting in feces for hours and made them eat while sitting in it. Management and some workers are heartless and only there to collect a paycheck. They continued billing disability payments after the patient had died due to incorrect records. The building's staff is totally untrained and unprepared to meet the needs of patients. It doesn't even deserve one star. My grandmother was abused and her jewelry was stolen.The collection of reviews paints a highly uneven portrait of Harnett Woods Nursing Home, with vibrant testimonials praising warmth, cleanliness, and compassionate care beside sharp criticisms that raise serious questions about staffing, safety, and operations. Taken together, the remarks reveal a facility that can feel like a lifeline and a place of concern, depending on who you are, when you visit, and which staff you encounter. For families seeking support during a stressful time, the stories imply that outcomes may hinge on individual experiences as much as on any consistent standard of care.
On the positive side, many families describe transformative comfort and happiness for loved ones who have settled into the residence. One reviewer attributes a remarkable improvement in their mother's attitude to the quality of care at Harnett Woods, calling the environment "clean and comfortable" and saying their mother appears to be living her best life there. In another account, a father who transitioned from the Durham VA system to local care near his home was assisted with clarity and respect for a family of five, with hands-on care and timely management of expectations. From arrival onward, this resident was offered a welcoming shower, and within days was provided with a barber and laundry services, with staff described as caring and transparent about medical needs and daily routines. Other voices emphasize not the newest facility in town, but a staff that remains friendly, hard-working, and committed to maintaining a clean, pleasant environment. Across several narratives, the staff's willingness to explain medical matters, coordinate rehabilitation, and treat residents - and their families - with dignity is a recurring theme.
Additional testimonials center on the perception that the staff goes beyond routine care to treat residents with familial warmth. Families recount that the staff explained what was difficult to understand, and that their relatives - whether a mother, grandmother, or aunt - were treated with patience, compassion, and respect. There are lines like "the staff treated my relatives as those they were family" and "the most wonderful staff there they all are so pleasant, understanding, and take all the time to explain what you don't understand." Several reviewers specifically mention rehabilitation and therapy as a positive force, with comments about friendly, caring, knowledgeable therapists who contribute to a constructive environment for recovery. Others describe the facility as a positive place for rehabilitation and note that they would recommend it to others.
A number of accounts are unequivocal in their praise for the facility's capability to offer a loving, attentive atmosphere. One reviewer calls the building "beautiful" and praises sweet, amazing staff; another notes that the staff and therapists were kind, caring, and professional, making the environment conducive to rehabilitation. The sentiment appears across multiple families: caring professionals, clear communication, and a setting that allows loved ones to feel confident that they are receiving good, attentive care. The recurring motif is that, when the right team is present, Harnett Woods can be a place where patients are treated with dignity, supported through transitions, and kept comfortable and informed.
Yet the stories are not uniformly positive. A thread of sharp criticism runs through several reviews, highlighting experiences that range from frustration with perceived indifference to explicit accusations of neglect and abuse. One reviewer simply writes "Very rude," while another warns prospective families not to rely on the facility for good service, citing concerns about bed sores from neglect and a sense that staff members are more focused on the paycheck than on patient well-being. Some accounts describe the staff as unfriendly or untrained, suggesting that residents' needs are not consistently met and that the facility's reputation for compassionate care can be uneven. A particularly damning line asserts that some staff members are "ugly inside and out," and that a patient did not receive the physical therapy or basic respect expected in a skilled nursing setting.
There are even more serious allegations that surface in certain reviews. A family recounts an episode in which their grandmother was allegedly abused and her jewelry stolen, casting a shadow over the facility's safety and oversight. Another reviewer describes a problematic experience tied to long-term care, implying that the building's structure and staff performance did not align with the expectations of respectful, high-quality care. While these statements are part of personal narratives, they contribute to a broader concern about patient safety, dignity, and the consistency of care that families must weigh when considering placement.
Beyond care quality, there are credible concerns raised about administrative and financial processes. One review describes a troubling billing issue that persisted after a resident's death: a husband's passing was apparently mishandled, with ongoing disability payments and incorrect social security records leading to continued monthly billing. The reviewer reports that the death certificate and social security number had errors, and that the facility did not promptly pull records after the patient's death. Such an account, if accurate, points to gaps in administrative vigilance and risk management that could affect families' trust and financial planning. It also prompts a request for internal review and external oversight to ensure proper closure of accounts and compliance with government systems.
In sum, the narratives around Harnett Woods are a mix of heartfelt praise and troubling red flags. Several families recount experiences of extraordinary kindness, transparent communication, and collaborative care that helped their loved ones thrive in a challenging time. Others recount encounters with rude behavior, perceived neglect, or safety concerns that fundamentally undermine confidence in the facility. The spectrum suggests that outcomes at Harnett Woods may hinge on the specifics of individual staff interactions, the particular unit or care team involved, and how well administrative and clinical processes are implemented and monitored. For anyone considering placement at Harnett Woods, the recurring takeaway seems to be: visit with a critical eye, speak candidly with staff about expectations and safety, and review medical and billing practices closely to ensure that your loved one's needs - physical, emotional, and financial - will be addressed consistently and with the standard of care you expect.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harnett Woods Nursing and Rehabilitation Center in Dunn, NC is an exceptional assisted living community that offers a wide range of amenities and care services to provide a comfortable and fulfilling lifestyle for its residents.
The community features a beauty salon where residents can indulge in pampering treatments and grooming services. Residents can also enjoy their favorite shows and movies on cable or satellite TV in the comfort of their own rooms. Community-operated transportation is available for residents to attend appointments or run errands.
For those who enjoy technology, there is a computer center with internet access for staying connected and pursuing personal interests. The dining room offers restaurant-style dining, where delicious meals are served daily. A fitness room is available for residents to engage in physical exercise and maintain an active lifestyle.
The facility provides fully furnished accommodations to ensure residents feel at home from the moment they move in. For recreational activities, there is a gaming room for entertainment purposes, as well as a small library for reading enthusiasts.
Residents can spend time outdoors and admire the peaceful surroundings of the garden area. Housekeeping services are provided to maintain clean and tidy living spaces. Each resident has access to their own private bathroom.
Transportation arrangements are made both for non-medical purposes and specifically for doctors' appointments. Move-in coordination assistance is also provided to make the transition into the community as smooth as possible.
In terms of care services, Harnett Woods offers round-the-clock call systems and supervision to ensure residents' safety and well-being at all times. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers.
Special dietary requirements such as diabetes diets or other restrictions are catered to in meal preparation and service. Medication management is provided by knowledgeable staff members who ensure that each resident's medications are taken correctly.
To promote mental wellness, there is a dedicated program aimed at supporting residents' emotional health and providing opportunities for engagement with others. Transportation arrangements are made to enable residents to access healthcare providers when needed.
Overall, Harnett Woods Nursing and Rehabilitation Center offers an enriching living experience with a variety of amenities, care services, and activities that cater to the individual needs and preferences of its residents.
Harnett Woods Nursing And Rehabilitation Center is located at 604 Lucas Road, Dunn, NC 28334 in Sampson County, North Carolina
Harnett Woods Nursing And Rehabilitation Center on seniors.fyi includes 3 photos including images showing outdoor, brick wall, entrance, parking, building, grass, trees, and more.
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