Harnett Woods Nursing And Rehabilitation Center | Photos and Reviews

Harnett Woods Nursing And Rehabilitation Center in Dunn, NC

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604 Lucas Road, Dunn, NC 28334

For more information about senior living options: (866) 208-4318

3.3 from 29 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Harnett Woods Nursing And Rehabilitation Center

common 13 reviews mention this

Staff warmth varies by review

Residents and families describe both genuinely caring staff and staff behavior that falls well short.

Many reviewers say staff members are friendly, compassionate, and willing to explain care, and several families describe aides and nurses as understanding. Some reviewers also describe staff as rude, mean, or heartless, including negative experiences involving reception interactions and day-to-day care. Taken together, the reviews suggest the experience with staff can depend heavily on the people and situations involved.

common 5 reviews mention this

Cleanliness is a mixed signal

Reviews point to a generally clean facility, alongside serious cleanliness complaints from other residents.

Positive reviews describe a facility that is clean and comfortable, with some noting cleanliness in the room. Other reviews report significant hygiene problems, including cockroaches everywhere and other situations that imply neglect. Because these themes both appear, cleanliness comes through as inconsistent across experiences.

common 4 reviews mention this

Communication feels uneven

Families mention clear explanations and transparency in some cases, but also describe unhelpful interactions.

Several positive reviews highlight personalized interactions, with mention of explanation, expectation management, and transparency. Other reviewers describe unkind or disrespectful encounters, including complaints about asking for basic help and rude front-office behavior. Overall, communication seems to land differently depending on the day and who is handling the interaction.

caveat 4 reviews mention this

Care and therapy quality concerns

A subset of reviews raise concerns about care being incomplete or improperly delivered.

Negative reviews describe residents not receiving care as expected, including reports about limited showering, not doing PT, and being left in unsafe or inappropriate conditions. There are also complaints that neglect led to serious outcomes concerns, and one review suggests a patient was kept longer for billing reasons. While positive reviews emphasize supportive, hands-on care, these critical accounts are frequent enough to be a clear caveat for prospective families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

100 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (14.7 miles)
Davis Drug Company - Benson (15.1 miles)
Anderson Creek Pharmacy (18.3 miles)
Walmart Pharmacy (18.4 miles)
Cape Fear Discount Drugs North (18.5 miles)
Walgreens (20.6 miles)
Allcare Pharmacy Services (21.1 miles)

Restaurants

Sunni Sky's Homemade Ice Cream (16 miles)
McDonald's (16.4 miles)
Pelican's Snoballs (17.3 miles)
Applebee's (18 miles)
Burger King (18.1 miles)
Noble Meats & Eatery (18.3 miles)
Nona Sushi Asia (18.5 miles)

Physicians

Cape Fear Orthopaedic Clinic (17 miles)
North Ramsey Dialysis Center (19 miles)
Cape Fear Valley (22 miles)
Family Medicine and Acute Care of Sandhills (22.6 miles)
EmergeOrtho-Clayton (23.5 miles)
Horizon Family Medicine (24.3 miles)
High Point Audiologica (24.5 miles)

Cafes

Starbucks (18.6 miles)
Starbucks (22.8 miles)
Lol Tea and Coffee (24 miles)

Places of Worship

Amplify Church (19.4 miles)
Short Journey Retreat Center (20 miles)
Pleasant Grove Baptist Church (22.3 miles)

Parks

Smith Lake (19.8 miles)

Hospitals

Womack Army Medical Center (23 miles)
JMH Clayton (23.5 miles)

Theaters

AMC Fayetteville 14 (24.1 miles)

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