6001 Wilora Lake Road, Charlotte, NC 28212
For more information about senior living options: (844) 490-3973
Wilora Lake is praised for staff who go above and beyond to meet residents' needs, making them feel like family. The nurses and CNAs are described as caring, friendly, and attentive to residents' comfort and well-being. The wound care team and other specialists are revered for a deep tradition of compassionate caregiving. The rehab team is noted for warming the soul and aiding recovery, even on challenging days. The administrator is seen as a consistent, reliable presence that families trust. The social worker is approachable, helpful, and skilled at guiding families to appropriate placements. The facility is consistently clean, well-maintained, and free of strong odors. The therapy department is excellent and provides customized, patient-focused therapy. The cuisine is described as tasty, with meals that contribute to residents' overall well-being. The overall atmosphere is friendly, welcoming, and supportive for both residents and their families.
The reviewer states that their mother died there and alleges staff did not clean her, with a nurse allegedly threatening her. They claim the patient's tongue was swollen and she wasn't cleaned. They say the facility smelled like a dump and that the staff were unhelpful and unprofessional. They describe the place as a dump with bad food, dirty laundry, and an understaffed therapy floor with staff who barely spoke English. They report a relative having a dirty diaper and blood on his clothes after a fall, with no one washing him. They warn others not to bring loved ones here, alleging degradation of patients and ignored call bells, along with verbal abuse. They claim medications were not dispensed correctly and that physical therapy was basically non-existent; nurses were uncaring and incompetent. They state the staff were rude, unprofessional, and disrespectful, suggesting the facility should be shut down. They accuse the facility of elderly abuse and unsafe practices, and say they would not recommend it.Wilora Lake Healthcare Center is best suited for families seeking a warm, relationship-driven rehab and long-term care option in East Charlotte, where staff strive to treat residents like family. The community earns credibility from caregivers who engage residents with a personal touch, and from therapy teams that create a steady path back to independence. For loved ones who respond well to a friendly, approachable culture and who value a social worker and rehabilitation staff that focus on individualized attention, Wilora Lake can feel like the right fit. It works best when the goal is to regain strength in a supportive environment and when families want a place that is consistently clean, with staff who are accessible and present.
That said, there are clear reasons to consider alternatives. Several reviews describe situations where safety, communication, or basic care did not meet expectations - ranging from delayed responses to wants and needs, to concerns about wound care and personal hygiene, and even accusations of neglect or disrespect. If a loved one requires stringent supervision, aggressive infection control, or urgent, reliable management of medical needs, stronger oversight facilities may be more suitable. Families should be prepared to scrutinize safety culture, accountability, and the facility's responsiveness before committing.
The strongest positives at Wilora Lake lie in the hands-on kindness of frontline staff, the openness of the social worker, and the quality of rehabilitative services when functioning at full strength. Numerous families praise attentive CNAs, nurses who genuinely care, and a therapy program that can lift spirits and restore function. Cleanliness and a generally welcoming atmosphere show up repeatedly in favorable feedback, and the social worker's engagement often helps families navigate insurance, placement, and transitions. When these elements align, residents feel seen, and families feel reassured, which can offset the stress of a rehab journey.
However, the most consequential drawbacks can noticeably erode the overall experience. Reports of odor or cleanliness issues in some rooms, outdated or cramped accommodations, and gaps in day-to-day communication stand out as recurring concerns. More troubling are allegations - varying in credibility and frequency across reviews - of neglect, delayed responses to call bells, or inconsistent wound and diaper care. The contrast between the sincerely praised staff and the reported safety lapses underscores a key reality: outcomes depend heavily on who is on shift and how consistently oversight is applied.
Prospective families should approach with a concrete checklist. Request a candid walkthrough of the therapy gym and treatment plans for a loved one's particular condition, and observe how therapists and nurses coordinate care. Ask to speak with the social worker about case management, discharge planning, and how information is shared with families. Inquire about staffing ratios, how quickly call bells are answered, and how potential issues (falls, wounds, or infections) are escalated and resolved. Seek up-to-date tour feedback from residents and family members who resemble the loved one's needs, and request a review of recent incident reports or quality assurance notes.
Ultimately, Wilora Lake can be a solid choice for rehab-focused care and ongoing support when the environment is well staffed, well supervised, and the care team remains consistently engaged. For families prioritizing a modern, risk-free environment with ironclad safety and flawless communication, alternatives may be more reliable. The question becomes less about potential and more about consistency: can the facility's strengths in compassionate care be sustained at the level required by a loved one's medical and daily living needs? If the answer is yes, Wilora Lake offers a trustworthy, person-centered option; if not, it is prudent to look elsewhere.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wilora Lake Healthcare Center is an assisted living community located in Charlotte, NC. Our facility offers a wide range of amenities to ensure our residents feel comfortable and have access to everything they need.
For the convenience of our residents, we provide a beauty salon for hair and nail services, as well as cable or satellite TV in each room. We also offer community-operated transportation for outings and appointments, and have a computer center where residents can stay connected.
Our dining room provides restaurant-style meals prepared by our skilled culinary team, accommodating special dietary restrictions if needed. Residents can also enjoy their meals in the outdoor space or kitchenette provided.
To promote physical fitness and wellness, we have a fitness room and a wellness center available for use. In addition, our gaming room and small library offer opportunities for leisure activities and mental stimulation.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure residents receive proper care.
At Wilora Lake Healthcare Center, we prioritize the social well-being of our residents by offering various activities throughout the day. This includes planned day trips, resident-run activities, and scheduled daily activities organized by our staff.
In terms of nearby amenities, we are fortunate to have two cafes, eight pharmacies, five physicians' offices, eight restaurants, one transportation service, and two places of worship in close proximity to our community.
At Wilora Lake Healthcare Center in Charlotte, NC, we strive to create a nurturing environment that promotes independence while providing the necessary support for our residents' daily needs.
Wilora Lake Healthcare Center is located at 6001 Wilora Lake Road, Charlotte, NC 28212 in Mecklenburg County, North Carolina
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