White Oak Manor - Charlotte

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White Oak Manor - Charlotte

4009 Craig Avenue, Charlotte, NC 28211

For more information about senior living options: (844) 490-3973

3.1 from 13 reviews
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Independent Living Skilled Nursing Facility

Overall Review

Pros

  • pro The food at White Oak Manor is praised as good, and residents enjoy the menu options available to them.
  • pro The head administrator keeps nice seasonal decorations and organizes birthday parties for the residents, creating a welcoming atmosphere.
  • pro The facility has a unique setup with several wings that include nursing stations and parlors equipped with widescreen TVs for resident comfort.
  • pro Residents have access to outdoor spaces filled with birds and flowers, enhancing their overall experience.
  • pro One reviewer noted that White Oak Manor had a nice appeal, with lots of windows and a clean atmosphere where residents looked happy and at ease.

Cons

  • pro The nursing care at the facility was described as unimaginably poor, with a resident witnessing their roommate in severe pain.
  • pro A resident expressed dissatisfaction with the cleanliness of shared bathrooms and overall hygiene within the facility.
  • pro The food was consistently deemed unacceptable, leading some residents to bring their own meals.
  • pro Staff members were reported to be inattentive, with one resident having to endure long wait times for assistance after using the bathroom.
  • pro The housekeeping staff showed little regard for residents' belongings, often stacking personal items unceremoniously or losing clothing altogether.
  • pro There were multiple complaints about call buttons being misplaced or out of reach for residents needing assistance.
  • pro Residents reported a lack of activities and engagement happening within the facility, leading to feelings of stagnation among those who lived there.
  • pro Some CNAs exhibited little concern for residents' well-being, resulting in instances where attention to care was lacking.
  • pro A reviewer noted that the building had an old and dingy appearance, contributing to an unpleasant atmosphere.
  • pro There were concerns regarding pest control, including sightings of roaches in multiple locations throughout various facilities.

Review

The experience of placing a loved one in a nursing facility often evokes deep emotional turmoil, as reflected in the myriad reviews from caregivers and family members about their time at various care centers. The narratives reveal a troubling pattern regarding the treatment of elderly residents, highlighting issues such as inadequate staffing, poor hygiene, and substandard facilities. One reviewer poignantly stated that their experience felt akin to “the closest to hell” after witnessing not only their own suffering but also that of fellow residents who were left crying in pain without sufficient medical attention or care.

Particularly concerning is the lack of basic human dignity afforded to some residents. In multiple accounts, the shared spaces in these facilities were described as unwelcoming and unhygienic. One individual recounted having to share a toilet with several others while enduring intolerable odors throughout the premises. Reviews frequently mentioned failed attempts at addressing dire needs—such as missing vital medications post-surgery—and alarming lapses that resulted in serious injuries like bed sores and broken limbs. The negligence observed raises serious questions about accountability within these institutions and the overall quality of care they provide.

Amidst the criticisms, some reviewers expressed cautious optimism regarding specific facilities like White Oak Manor - Charlotte. While acknowledging its aesthetic appeal with “lots of windows” and a comfortable ambiance, they also highlighted significant shortcomings in engagement and activity opportunities for residents. Many noted a lack of interaction among both staff and residents—a concerning oversight given the critical importance of socialization for mental well-being in eldercare settings.

Despite some positive comments about cleanliness and friendliness from certain staff members, skepticism persisted among families regarding personnel attentiveness. A common complaint involved CNAs (certified nursing assistants) being perceived as overworked or indifferent towards resident needs. Reports illustrated scenes where personal items were mishandled or simply disregarded, signaling a lack of respect for personal property that could erode trust between families and facility staff.

Food quality emerged as another focal point within these reviews. Though some identified improvements over time, many voiced dissatisfaction with meal offerings—ranging from unappetizing dishes to restricted access based on meal times; this level of inconsistency can create further distress for already vulnerable individuals who depend on reliable sustenance for their health. Family members often resorted to bringing additional food supplies just to ensure relatives received adequate nutrition during meals.

Lastly, logistical concerns surrounding facility layouts created challenges for residents requiring special accommodations; one review depicted an establishment lacking elevators which forced mobility-impaired individuals to navigate stairs regularly—a dangerous prospect for those already facing health battles. Instances such as discovering dead roaches during visits prompted outrage over cleanliness standards that ought to safeguard elder health but instead fostered an environment filled with anxiety for visitors checking on their loved ones’ welfare.

In conclusion, the collection of testimonials paints a complex picture reflecting both hopeful moments interspersed with stark realities facing eldercare facilities today—from commendations for friendly staff interactions amidst appalling hygienic conditions to contemplations on how best to ensure dignified living environments. It underscores an urgent need for reform across institutions that house our most vulnerable populations so they can enjoy their twilight years free from undue suffering or indignity.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Independent Living Independent Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

White Oak Manor - Charlotte is an exceptional assisted living community located in Charlotte, NC. As a skilled nursing facility, we provide top-notch care services to ensure the well-being and comfort of our residents. Our beautifully designed community offers a wide range of amenities to cater to their needs and desires.

Residents can indulge in various activities to enhance their physical and mental wellness. They have access to a fully equipped fitness room, where they can engage in exercise programs tailored to their abilities. Our gaming room provides opportunities for socialization and friendly competition. For those who prefer a quieter atmosphere, our small library offers a serene space for reading or relaxation.

Our dining options are second to none, with restaurant-style dining available in our elegant dining room. We accommodate special dietary restrictions to ensure that all residents enjoy nutritious and delicious meals prepared by our talented chefs. Additionally, four cafes and sixteen restaurants nearby offer even more culinary choices.

At White Oak Manor - Charlotte, we understand the importance of maintaining personal grooming and style. That's why we have a beauty salon on-site where residents can receive professional haircuts, styles, and other salon services at their convenience.

Transportation is made easy for our residents with community-operated transportation available as well as transportation arrangements for non-medical purposes such as shopping trips or social outings. We also provide transportation arrangements for doctor's appointments for added convenience.

Our commitment to excellence extends beyond the physical aspects of our community. With 24-hour supervision and assistance readily available through our call system, residents can feel safe knowing that help is always close at hand. Our trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers when needed.

To further support the mental wellness of our residents, we offer medication management services along with a mental wellness program tailored specifically to meet their needs. Special dietary restrictions are also taken into consideration when planning meals.

In addition to the amenities within our community, White Oak Manor - Charlotte is conveniently located near several parks, pharmacies, physicians, and places of worship. Residents have easy access to the surrounding area for recreational activities, medical needs, and spiritual support.

Come and experience the exceptional care and vibrant lifestyle offered at White Oak Manor - Charlotte. With our dedicated staff, outstanding amenities, and personalized services, we strive to provide a warm and welcoming environment where residents can thrive.

Nearby Places of Interest

This part of Charlotte, North Carolina, offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With multiple pharmacies located within a few miles, easy access to medical care from physicians specializing in different fields like orthopedics, dermatology, and asthma/allergy treatment, as well as imaging services available nearby at Novant Health Imaging Southpark, seniors can feel confident in their healthcare options. Additionally, there are several places of worship in the area for spiritual fulfillment and community engagement. For leisure activities, there are various dining options ranging from casual cafes like Villanis Bakery to upscale restaurants like The Cheesecake Factory. Nearby parks such as Fourth Ward Park and Romare Bearden Park offer peaceful outdoor spaces for relaxation and exercise. Public transportation from Sugar Creek Station is easily accessible for those who prefer not to drive. Overall, this neighborhood provides a blend of convenience, entertainment, and healthcare resources that would make it a desirable location for senior living.

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Family Care Specialty Pharmacy (1.4 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.2 miles)

Physicians

  • Cotswold Medical Clinic (1.1 miles)
  • Perry Orthopedics & Sports Medicine (1.9 miles)
  • Paviol Dermatology (2 miles)
  • Carolina Asthma & Allergy Center (2.1 miles)
  • Dermatologic Laser Center (2.5 miles)
  • OrthoCarolina South Park (3.8 miles)
  • Novant Health Imaging Southpark (3.9 miles)

Places of Worship

  • St Gabriels Catholic Church (1.8 miles)
  • St John's Baptist Church (3 miles)
  • Covenant Presbyterian Church (3.9 miles)
  • First Baptist Of Charlotte: Family Life Center (4.1 miles)
  • Carmel Baptist Church (5.3 miles)
  • Sharon Baptist Church (5.5 miles)
  • Idlewild Baptist Church (6.2 miles)

Restaurants

  • Common Market (2.8 miles)
  • The Workman's Friend (2.9 miles)
  • Hawthorne's NY Pizza & Bar (3 miles)
  • The Cheesecake Factory (3.6 miles)
  • White Duck Taco Shop (3.6 miles)
  • Reid's Fine Foods (3.7 miles)
  • Amelie's French Bakery - Park Road (3.8 miles)

Cafes

  • Villanis Bakery (2.8 miles)
  • Starbucks (3.9 miles)
  • Smelly Cat Cof (4.4 miles)
  • Jeni's Splendid Ice Creams (4.7 miles)
  • Hex Coffee (5.1 miles)
  • Panera Bread (6 miles)
  • The Collective Cafe (6.4 miles)

Parks

  • First Ward Park (4.2 miles)
  • Little Sugar Creek Greenway (4.3 miles)
  • Sedgefield Neighborhood Park (4.3 miles)
  • Fourth Ward Park (4.6 miles)
  • Romare Bearden Park (4.6 miles)

Transportation

  • Sugar Creek Station (4.6 miles)
  • LYNX University City Boulevard Station (7.1 miles)

Theaters

  • AMC Carolina Pavilion 22 (7.5 miles)

Hospitals

  • Carolinas Medical Center-Pineville (8.2 miles)

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