White Oak Manor - Charlotte

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White Oak Manor - Charlotte

4009 Craig Avenue, Charlotte, NC 28211

For more information about senior living options: (844) 490-3973

3.1 from 13 reviews
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Independent Living Skilled Nursing Facility

Overall Review

Pros

  • pro The food at White Oak Manor is praised as good, and residents enjoy the menu options available to them.
  • pro The head administrator keeps nice seasonal decorations and organizes birthday parties for the residents, creating a welcoming atmosphere.
  • pro The facility has a unique setup with several wings that include nursing stations and parlors equipped with widescreen TVs for resident comfort.
  • pro Residents have access to outdoor spaces filled with birds and flowers, enhancing their overall experience.
  • pro One reviewer noted that White Oak Manor had a nice appeal, with lots of windows and a clean atmosphere where residents looked happy and at ease.

Cons

  • pro The nursing care at the facility was described as unimaginably poor, with a resident witnessing their roommate in severe pain.
  • pro A resident expressed dissatisfaction with the cleanliness of shared bathrooms and overall hygiene within the facility.
  • pro The food was consistently deemed unacceptable, leading some residents to bring their own meals.
  • pro Staff members were reported to be inattentive, with one resident having to endure long wait times for assistance after using the bathroom.
  • pro The housekeeping staff showed little regard for residents' belongings, often stacking personal items unceremoniously or losing clothing altogether.
  • pro There were multiple complaints about call buttons being misplaced or out of reach for residents needing assistance.
  • pro Residents reported a lack of activities and engagement happening within the facility, leading to feelings of stagnation among those who lived there.
  • pro Some CNAs exhibited little concern for residents' well-being, resulting in instances where attention to care was lacking.
  • pro A reviewer noted that the building had an old and dingy appearance, contributing to an unpleasant atmosphere.
  • pro There were concerns regarding pest control, including sightings of roaches in multiple locations throughout various facilities.

Review

The experience of placing a loved one in a nursing facility often evokes deep emotional turmoil, as reflected in the myriad reviews from caregivers and family members about their time at various care centers. The narratives reveal a troubling pattern regarding the treatment of elderly residents, highlighting issues such as inadequate staffing, poor hygiene, and substandard facilities. One reviewer poignantly stated that their experience felt akin to “the closest to hell” after witnessing not only their own suffering but also that of fellow residents who were left crying in pain without sufficient medical attention or care.

Particularly concerning is the lack of basic human dignity afforded to some residents. In multiple accounts, the shared spaces in these facilities were described as unwelcoming and unhygienic. One individual recounted having to share a toilet with several others while enduring intolerable odors throughout the premises. Reviews frequently mentioned failed attempts at addressing dire needs—such as missing vital medications post-surgery—and alarming lapses that resulted in serious injuries like bed sores and broken limbs. The negligence observed raises serious questions about accountability within these institutions and the overall quality of care they provide.

Amidst the criticisms, some reviewers expressed cautious optimism regarding specific facilities like White Oak Manor - Charlotte. While acknowledging its aesthetic appeal with “lots of windows” and a comfortable ambiance, they also highlighted significant shortcomings in engagement and activity opportunities for residents. Many noted a lack of interaction among both staff and residents—a concerning oversight given the critical importance of socialization for mental well-being in eldercare settings.

Despite some positive comments about cleanliness and friendliness from certain staff members, skepticism persisted among families regarding personnel attentiveness. A common complaint involved CNAs (certified nursing assistants) being perceived as overworked or indifferent towards resident needs. Reports illustrated scenes where personal items were mishandled or simply disregarded, signaling a lack of respect for personal property that could erode trust between families and facility staff.

Food quality emerged as another focal point within these reviews. Though some identified improvements over time, many voiced dissatisfaction with meal offerings—ranging from unappetizing dishes to restricted access based on meal times; this level of inconsistency can create further distress for already vulnerable individuals who depend on reliable sustenance for their health. Family members often resorted to bringing additional food supplies just to ensure relatives received adequate nutrition during meals.

Lastly, logistical concerns surrounding facility layouts created challenges for residents requiring special accommodations; one review depicted an establishment lacking elevators which forced mobility-impaired individuals to navigate stairs regularly—a dangerous prospect for those already facing health battles. Instances such as discovering dead roaches during visits prompted outrage over cleanliness standards that ought to safeguard elder health but instead fostered an environment filled with anxiety for visitors checking on their loved ones’ welfare.

In conclusion, the collection of testimonials paints a complex picture reflecting both hopeful moments interspersed with stark realities facing eldercare facilities today—from commendations for friendly staff interactions amidst appalling hygienic conditions to contemplations on how best to ensure dignified living environments. It underscores an urgent need for reform across institutions that house our most vulnerable populations so they can enjoy their twilight years free from undue suffering or indignity.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Charlotte Douglas International (9 miles away) Charlotte Douglas International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

White Oak Manor - Charlotte is an exceptional assisted living community located in Charlotte, NC. As a skilled nursing facility, we provide top-notch care services to ensure the well-being and comfort of our residents. Our beautifully designed community offers a wide range of amenities to cater to their needs and desires.

Residents can indulge in various activities to enhance their physical and mental wellness. They have access to a fully equipped fitness room, where they can engage in exercise programs tailored to their abilities. Our gaming room provides opportunities for socialization and friendly competition. For those who prefer a quieter atmosphere, our small library offers a serene space for reading or relaxation.

Our dining options are second to none, with restaurant-style dining available in our elegant dining room. We accommodate special dietary restrictions to ensure that all residents enjoy nutritious and delicious meals prepared by our talented chefs. Additionally, four cafes and sixteen restaurants nearby offer even more culinary choices.

At White Oak Manor - Charlotte, we understand the importance of maintaining personal grooming and style. That's why we have a beauty salon on-site where residents can receive professional haircuts, styles, and other salon services at their convenience.

Transportation is made easy for our residents with community-operated transportation available as well as transportation arrangements for non-medical purposes such as shopping trips or social outings. We also provide transportation arrangements for doctor's appointments for added convenience.

Our commitment to excellence extends beyond the physical aspects of our community. With 24-hour supervision and assistance readily available through our call system, residents can feel safe knowing that help is always close at hand. Our trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers when needed.

To further support the mental wellness of our residents, we offer medication management services along with a mental wellness program tailored specifically to meet their needs. Special dietary restrictions are also taken into consideration when planning meals.

In addition to the amenities within our community, White Oak Manor - Charlotte is conveniently located near several parks, pharmacies, physicians, and places of worship. Residents have easy access to the surrounding area for recreational activities, medical needs, and spiritual support.

Come and experience the exceptional care and vibrant lifestyle offered at White Oak Manor - Charlotte. With our dedicated staff, outstanding amenities, and personalized services, we strive to provide a warm and welcoming environment where residents can thrive.

Nearby Places of Interest

This part of Charlotte, North Carolina, offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With multiple pharmacies located within a few miles, easy access to medical care from physicians specializing in different fields like orthopedics, dermatology, and asthma/allergy treatment, as well as imaging services available nearby at Novant Health Imaging Southpark, seniors can feel confident in their healthcare options. Additionally, there are several places of worship in the area for spiritual fulfillment and community engagement. For leisure activities, there are various dining options ranging from casual cafes like Villanis Bakery to upscale restaurants like The Cheesecake Factory. Nearby parks such as Fourth Ward Park and Romare Bearden Park offer peaceful outdoor spaces for relaxation and exercise. Public transportation from Sugar Creek Station is easily accessible for those who prefer not to drive. Overall, this neighborhood provides a blend of convenience, entertainment, and healthcare resources that would make it a desirable location for senior living.

Pharmacies

  • CVS Pharmacy (0.6 miles)
  • Family Care Specialty Pharmacy (1.4 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.2 miles)

Physicians

  • Cotswold Medical Clinic (1.1 miles)
  • Perry Orthopedics & Sports Medicine (1.9 miles)
  • Paviol Dermatology (2 miles)
  • Carolina Asthma & Allergy Center (2.1 miles)
  • Dermatologic Laser Center (2.5 miles)
  • OrthoCarolina South Park (3.8 miles)
  • Novant Health Imaging Southpark (3.9 miles)

Places of Worship

  • St Gabriels Catholic Church (1.8 miles)
  • St John's Baptist Church (3 miles)
  • Covenant Presbyterian Church (3.9 miles)
  • First Baptist Of Charlotte: Family Life Center (4.1 miles)
  • Carmel Baptist Church (5.3 miles)
  • Sharon Baptist Church (5.5 miles)
  • Idlewild Baptist Church (6.2 miles)

Restaurants

  • Common Market (2.8 miles)
  • The Workman's Friend (2.9 miles)
  • Hawthorne's NY Pizza & Bar (3 miles)
  • The Cheesecake Factory (3.6 miles)
  • White Duck Taco Shop (3.6 miles)
  • Reid's Fine Foods (3.7 miles)
  • Amelie's French Bakery - Park Road (3.8 miles)

Cafes

  • Villanis Bakery (2.8 miles)
  • Starbucks (3.9 miles)
  • Smelly Cat Cof (4.4 miles)
  • Jeni's Splendid Ice Creams (4.7 miles)
  • Hex Coffee (5.1 miles)
  • Panera Bread (6 miles)
  • The Collective Cafe (6.4 miles)

Parks

  • First Ward Park (4.2 miles)
  • Little Sugar Creek Greenway (4.3 miles)
  • Sedgefield Neighborhood Park (4.3 miles)
  • Fourth Ward Park (4.6 miles)
  • Romare Bearden Park (4.6 miles)

Transportation

  • Sugar Creek Station (4.6 miles)
  • LYNX University City Boulevard Station (7.1 miles)

Theaters

  • AMC Carolina Pavilion 22 (7.5 miles)

Hospitals

  • Carolinas Medical Center-Pineville (8.2 miles)

Frequently Asked Questions

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