University Place Nursing And Rehabilitation Center
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9200 Glenwater Drive, Charlotte, NC 28262
For more information about senior living options: (844) 490-3973
The staff at the hospice provided exceptional care and maintained open communication with the family, ensuring they were informed daily about the patient's condition. Magdalene, the nurse, was friendly and made an effort to facilitate meaningful conversations between family members and their loved ones. The CNAs delivered attentive care, promptly addressing any requests from family members. Residents at Britthaven of Charlotte appear happy and well-cared for, with a supportive social environment and attentive staff. Britthaven of Charlotte is trusted by families for its cleanliness and quality of care offered to residents. The overall atmosphere at Britthaven suggests that residents are comfortable and not left alone, contributing to their well-being.
The nursing home has moved the mother too many times, leading to a negative atmosphere and lack of proper care for residents. The mother's emergency room visits were attributed to the nursing home's inadequate care, with reports of her not being changed for four days. The facility has not undergone any physical improvements despite a name change, maintaining an outdated and uninviting atmosphere. There are complaints about the poor quality of food served to residents at the University Care Facility. Although some staff are friendly, there are concerns about overall staff performance and care levels at the nursing home mentioned in the reviews.In the realm of elder care, experiences can vary dramatically from one facility to another. The following reviews provide a glimpse into the diverse landscape of nursing and hospice homes, revealing both heartwarming instances of compassionate care and troubling situations characterized by neglect.
One review highlights an exemplary experience with a hospice staff that was devoted to treating patients with dignity and respect. In November 2021, a family member expressed profound gratitude towards the team caring for their father. The review commended the dedicated nurses, particularly Magdalene, who facilitated regular video calls, ensuring constant communication between family members and their loved one during such a pivotal time. The staff's proactive approach to informing the family about daily updates demonstrated their commitment to patient care. Family visits were frequent, and it was noted that the patient always appeared clean and well-cared-for—a testament to the tireless efforts of the Certified Nursing Assistants (CNAs) at the facility. This level of attentiveness made a challenging period much more bearable for both the patient and his family.
Contrasting this positive experience is another review detailing concerns regarding a different nursing home where a mother has been residing for four years. This reviewer voiced deep dissatisfaction with multiple aspects of care provided at the facility. Frequent relocations within the home contributed to an unsettling atmosphere that left them questioning whether adequate attention was being given to all residents. Alarmingly, they recounted incidents where their mother had been taken to the emergency room three times due to what seemed like negligence on part of staff—specifically citing an incident in which an ER nurse revealed that she hadn’t been changed in four days. Such revelations paint a troubling picture of inadequate standards affecting resident well-being. The reviewer expressed intent to seek alternative living arrangements for their mother after experiencing what they described as unprofessionalism from staff in this environment.
Another review presents challenges faced by a friend residing in a nursing home recently rebranded as University Care Facility; however, it appears that little else has changed beyond its name. The reviewer noted that there have been no improvements in building decor or overall ambiance—a factor contributing to an impression of stagnation akin to traditional hospital settings rather than fostering a warm community environment for residents. Concerns about food quality were also raised; highlighting how essential nutrition plays not just into physical health but also greatly influences resident satisfaction within such facilities.
Conversely, not every nursing home experience is marred by discontent or neglect; one reviewer shared their positive encounters at Britthaven of Charlotte, praising its clean facilities and friendly staff who consistently demonstrated genuine concern for resident needs. It was noted that employees were prompt in attending to requests—an essential feature in creating an inviting atmosphere conducive to comfort among inhabitants. Residents reportedly enjoyed vibrant social interactions and were seldom left alone—a crucial element toward combating feelings of isolation often felt in long-term care settings.
Furthermore, satisfaction with food quality emerged as another point favoring Britthaven; family members had not received complaints from their loved ones about meals served at this establishment—a significant distinction compared to other experiences mentioned earlier. Overall impressions suggested this particular facility managed not only basic needs but also fostered emotional well-being through community engagement among residents.
These reviews present multifaceted insights into elderly care facilities—from those revered as champions providing exceptional support during end-of-life stages, contrasting sharply against establishments facing criticism for gross negligence regarding resident safety and hygiene needs alike. As families navigate decisions around these pivotal moments involving loved ones’ health management—these narratives serve as potent reminders underscoring how vital it is for potential residents and their families alike to closely examine options before arriving at critical concluded choices concerning long-term care environments that align holistically with personal values relating not just toward medical attention but also existential well-being throughout one’s golden years.
207 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Charlotte Douglas International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.University Place Nursing and Rehabilitation Center is a premier assisted living community located in Charlotte, NC. Our facility offers a wide range of amenities and care services designed to enhance the comfort and well-being of our residents.
Our amenities include a beauty salon, where residents can relax and pamper themselves, cable or satellite TV for entertainment, community-operated transportation for convenient outings, a computer center for staying connected with loved ones, a dining room serving delicious meals prepared by our professional staff, a fitness room to promote health and wellness, fully furnished accommodations for maximum comfort, a gaming room for recreational activities, a garden to enjoy outdoor space, housekeeping services to maintain cleanliness, kitchenettes for those who prefer to prepare their own meals, move-in coordination for a smooth transition, private bathrooms for privacy and independence, restaurant-style dining experience to enjoy meals in an elegant setting, a small library for book enthusiasts, telephone access to stay connected with family and friends, transportation arrangement for non-medical needs such as shopping or social events, transportation to doctors' appointments to ensure timely medical care, a wellness center with various programs promoting physical and mental well-being and Wi-Fi/high-speed internet access.
We also provide comprehensive care services including 24-hour call system for immediate assistance when needed, 24-hour supervision ensuring safety at all times, assistance with activities of daily living such as bathing and dressing to support independence, assistance with transfers to prevent accidents or injuries. We also offer specialized dietary options including diabetes diet and special dietary restrictions. Our dedicated staff manages medication administration effectively while maintaining accuracy. We have mental wellness programs in place that prioritize the emotional well-being of our residents. Additionally, we arrange transportation as per specific needs.
In terms of nearby facilities and conveniences within close proximity of our community; there are two cafes providing options for socializing or grabbing coffee nearby. Four pharmacies are conveniently located ensuring easy accessibility of medications. Five physicians have their offices located nearby offering medical care at a moment's notice. Four restaurants provide a variety of dining options for residents to enjoy. Two transportation options are available nearby, making it convenient for our residents to get around the city. Finally, there is a theater nearby where residents can enjoy movies or live performances.
At University Place Nursing and Rehabilitation Center, we strive to create a warm and welcoming environment where residents can live comfortably and independently while receiving personalized care and support. Our dedicated team ensures that each resident's unique needs and preferences are met, allowing them to enjoy an enriching and fulfilling lifestyle within our community.
University Place Nursing And Rehabilitation Center is located at 9200 Glenwater Drive, Charlotte, NC 28262 in Mecklenburg County, North Carolina
University Place Nursing And Rehabilitation Center on seniors.fyi includes 4 photos including images showing landscaping, living room, interior, daylight, facility, pathway, fence, sidewalk, and more.
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Interior
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