University Place Nursing And Rehabilitation Center

Pros

• The staff at the hospice provided exceptional care and maintained open communication with the family, ensuring they were informed daily about the patient's condition.
• Magdalene, the nurse, was friendly and made an effort to facilitate meaningful conversations between family members and their loved ones.
• The CNAs delivered attentive care, promptly addressing any requests from family members.
• Residents at Britthaven of Charlotte appear happy and well-cared for, with a supportive social environment and attentive staff.
• Britthaven of Charlotte is trusted by families for its cleanliness and quality of care offered to residents.
• The overall atmosphere at Britthaven suggests that residents are comfortable and not left alone, contributing to their well-being.

Cons

• The nursing home has moved the mother too many times, leading to a negative atmosphere and lack of proper care for residents.
• The mother's emergency room visits were attributed to the nursing home's inadequate care, with reports of her not being changed for four days.
• The facility has not undergone any physical improvements despite a name change, maintaining an outdated and uninviting atmosphere.
• There are complaints about the poor quality of food served to residents at the University Care Facility.
• Although some staff are friendly, there are concerns about overall staff performance and care levels at the nursing home mentioned in the reviews.

Review

In the realm of elder care, experiences can vary dramatically from one facility to another. The following reviews provide a glimpse into the diverse landscape of nursing and hospice homes, revealing both heartwarming instances of compassionate care and troubling situations characterized by neglect.

One review highlights an exemplary experience with a hospice staff that was devoted to treating patients with dignity and respect. In November 2021, a family member expressed profound gratitude towards the team caring for their father. The review commended the dedicated nurses, particularly Magdalene, who facilitated regular video calls, ensuring constant communication between family members and their loved one during such a pivotal time. The staff's proactive approach to informing the family about daily updates demonstrated their commitment to patient care. Family visits were frequent, and it was noted that the patient always appeared clean and well-cared-for—a testament to the tireless efforts of the Certified Nursing Assistants (CNAs) at the facility. This level of attentiveness made a challenging period much more bearable for both the patient and his family.

Contrasting this positive experience is another review detailing concerns regarding a different nursing home where a mother has been residing for four years. This reviewer voiced deep dissatisfaction with multiple aspects of care provided at the facility. Frequent relocations within the home contributed to an unsettling atmosphere that left them questioning whether adequate attention was being given to all residents. Alarmingly, they recounted incidents where their mother had been taken to the emergency room three times due to what seemed like negligence on part of staff—specifically citing an incident in which an ER nurse revealed that she hadn’t been changed in four days. Such revelations paint a troubling picture of inadequate standards affecting resident well-being. The reviewer expressed intent to seek alternative living arrangements for their mother after experiencing what they described as unprofessionalism from staff in this environment.

Another review presents challenges faced by a friend residing in a nursing home recently rebranded as University Care Facility; however, it appears that little else has changed beyond its name. The reviewer noted that there have been no improvements in building decor or overall ambiance—a factor contributing to an impression of stagnation akin to traditional hospital settings rather than fostering a warm community environment for residents. Concerns about food quality were also raised; highlighting how essential nutrition plays not just into physical health but also greatly influences resident satisfaction within such facilities.

Conversely, not every nursing home experience is marred by discontent or neglect; one reviewer shared their positive encounters at Britthaven of Charlotte, praising its clean facilities and friendly staff who consistently demonstrated genuine concern for resident needs. It was noted that employees were prompt in attending to requests—an essential feature in creating an inviting atmosphere conducive to comfort among inhabitants. Residents reportedly enjoyed vibrant social interactions and were seldom left alone—a crucial element toward combating feelings of isolation often felt in long-term care settings.

Furthermore, satisfaction with food quality emerged as another point favoring Britthaven; family members had not received complaints from their loved ones about meals served at this establishment—a significant distinction compared to other experiences mentioned earlier. Overall impressions suggested this particular facility managed not only basic needs but also fostered emotional well-being through community engagement among residents.

These reviews present multifaceted insights into elderly care facilities—from those revered as champions providing exceptional support during end-of-life stages, contrasting sharply against establishments facing criticism for gross negligence regarding resident safety and hygiene needs alike. As families navigate decisions around these pivotal moments involving loved ones’ health management—these narratives serve as potent reminders underscoring how vital it is for potential residents and their families alike to closely examine options before arriving at critical concluded choices concerning long-term care environments that align holistically with personal values relating not just toward medical attention but also existential well-being throughout one’s golden years.

Restaurants

• Armored Cow Brewing (0.3 miles)
• Burger King (0.9 miles)
• Zaxby's (1.9 miles)
• Chick-Fil-A (4.4 miles)
• Divine Barrel Brewing (5.2 miles)
• Hickory Tavern (5.6 miles)
• Haberdish (5.8 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (3.8 miles)
• Starbucks (5.4 miles)
• Smelly Cat Cof (5.7 miles)
• Panera Bread (6.3 miles)
• Hex Coffee (6.7 miles)
• Villanis Bakery (7.8 miles)

Physicians

• Greater Carolinas Womens Center PA (0.8 miles)
• Orthocarolina (0.9 miles)
• Carolina Asthma & Allergy (0.9 miles)
• University Eye Associates (1.4 miles)
• University Family Physicians (2 miles)
• Novant Health Lakeside Family (5.2 miles)
• Charlotte Sports Medicine Institute PA (5.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (5 miles)
• Walgreens (5.2 miles)
• Walgreens (5.6 miles)
• Walgreens (5.7 miles)

Transportation

• LYNX UNC Charlotte - Main Station (1 miles)
• LYNX University City Boulevard Station (2.1 miles)
• Sugar Creek Station (5 miles)
• Concord Regional Airport (JQF) (USA) (5.4 miles)

Theaters

• AMC Concord Mills 24 (4 miles)
• AMC Northlake 14 (6.2 miles)

Parks

• Richard Barry Park (7.5 miles)
• Dorton Park (7.7 miles)
• First Ward Park (7.8 miles)
• Fourth Ward Park (7.9 miles)
• Frank Liske Park (8.2 miles)
• Romare Bearden Park (8.3 miles)
• Little Sugar Creek Greenway (8.8 miles)

Places of Worship

• St John's Baptist Church (8.2 miles)
• First Baptist Of Charlotte: Family Life Center (8.4 miles)
• Covenant Presbyterian Church (8.9 miles)
• St Gabriels Catholic Church (10.6 miles)

Hospitals

• Novant Health Huntersville Medical Center (8.8 miles)