Overall Review of University Place Nursing And Rehabilitation Center
differentiator14 reviews mention this
Communication and responsiveness stand out
Families repeatedly describe being kept in the loop about changes in care.
Multiple reviewers say the staff communicated clearly, especially when care changed or when families had questions. In memory care specifically, several families mention regular calls and updates that helped them feel reassured. A smaller number of reviews express the oppositeâdifficulty getting answers by phone or not receiving timely follow-upsâso communication quality seems uneven depending on the situation.
common28 reviews mention this
Staff compassion shows up often
Many residents and families describe staff as caring, respectful, and attentive.
Across the reviews, people frequently praise staff for kindness, compassion, and treating residents with dignity. Several mention staff being friendly and helpful day to day, including support from therapy teams and nursing personnel. There are also negative reviews that describe rude or inattentive staff, so experiences vary between reviewers.
common10 reviews mention this
Therapy care is a recurring theme
Physical and occupational therapy receive repeated praise from reviewers.
A number of reviewers describe strong rehab support, including occupational and physical therapy. Several comments connect therapy teams with noticeable improvement and a more active routine. Some reviews also mention therapy being inconsistent or neglected, including complaints about missed or incorrect care, which is a recurring negative thread.
caveat7 reviews mention this
Food and dietary needs come up
Dining can be inconsistent with residentsâ dietary preferences.
Some reviewers are positive about food and even call it delicious, while others describe problems with what residents are served. A few specifically mention trouble with dietary restrictions, like receiving foods they should avoid, or repeatedly getting the wrong items. Overall, dining feedback is mixed, with restriction accuracy being the main concern.
caveat12 reviews mention this
Care reliability is questioned in negatives
Some reviews allege medication errors or delayed help.
The most serious negative feedback focuses on safety and responsiveness, including complaints about medication being given late or incorrectly and residents not receiving timely assistance. Several reviewers also describe being overwhelmed or understaffed, with delayed call-bell response and missing help. On the other hand, many positive reviews emphasize attentive support, suggesting reliability may depend on the unit, timing, or staffing conditions.
common16 reviews mention this
Facility cleanliness is frequently mentioned
Many reviewers describe the building as clean and well maintained.
A strong portion of the reviews praise cleanliness, with comments about the building being well-kept, immaculate, and not having foul odors. Several also mention residents being clean and the overall environment feeling welcoming. There are also starkly negative reviews that allege bad smells and sanitation problems, so cleanliness ratings vary widely across reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
207 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Charlotte Douglas International (13 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Armored Cow Brewing (0.3 miles)
Burger King (0.9 miles)
Zaxby's (1.9 miles)
Chick-Fil-A (4.4 miles)
Divine Barrel Brewing (5.2 miles)
Hickory Tavern (5.6 miles)
Haberdish (5.8 miles)
Cafes
Starbucks (0.5 miles)
Starbucks (3.8 miles)
Starbucks (5.4 miles)
Smelly Cat Cof (5.7 miles)
Panera Bread (6.3 miles)
Hex Coffee (6.7 miles)
Villanis Bakery (7.8 miles)
Physicians
Greater Carolinas Womens Center PA (0.8 miles)
Orthocarolina (0.9 miles)
Carolina Asthma & Allergy (0.9 miles)
University Eye Associates (1.4 miles)
University Family Physicians (2 miles)
Novant Health Lakeside Family (5.2 miles)
Charlotte Sports Medicine Institute PA (5.7 miles)
Pharmacies
Walgreens (0.8 miles)
Walgreens (2 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (5 miles)
Walgreens (5.2 miles)
Walgreens (5.6 miles)
Walgreens (5.7 miles)
Transportation
LYNX UNC Charlotte - Main Station (1 miles)
LYNX University City Boulevard Station (2.1 miles)
Sugar Creek Station (5 miles)
Concord Regional Airport (JQF) (USA) (5.4 miles)
Theaters
AMC Concord Mills 24 (4 miles)
AMC Northlake 14 (6.2 miles)
Parks
Richard Barry Park (7.5 miles)
Dorton Park (7.7 miles)
First Ward Park (7.8 miles)
Fourth Ward Park (7.9 miles)
Frank Liske Park (8.2 miles)
Romare Bearden Park (8.3 miles)
Little Sugar Creek Greenway (8.8 miles)
Places of Worship
St John's Baptist Church (8.2 miles)
First Baptist Of Charlotte: Family Life Center (8.4 miles)
Covenant Presbyterian Church (8.9 miles)
St Gabriels Catholic Church (10.6 miles)
Hospitals
Novant Health Huntersville Medical Center (8.8 miles)
University Place Nursing And Rehabilitation Center on seniors.fyi includes 4 photos including images showing landscaping, living room, interior, sidewalk, fireplace, flag, decor, painting, and more.
Nearby Communities
A Tranquil Care Home Agency of Charlotte NC
Charlotte, NC
5 from 1 review
Convenient, amenity-rich location with a tranquil, homely environment.
Prosperous Living Home Health Services
Charlotte, NC
Close proximity to cafes, pharmacies, physicians, restaurants, transportation, and theaters supports a convenient, active lifestyle for residents.
StoneBridge Community Partners LLC
Charlotte, NC
5 from 10 reviews
Chosen Health Care Services - Charlotte
Charlotte, NC
4.4 from 57 reviews
Excellent access to nearby amenities and cultural venues.
Homewatch Caregivers
Charlotte, NC
4.8 from 41 reviews
Personalized care plans with round-the-clock caregivers.
Homewatch CareGivers Charlotte
Charlotte, NC
4.9 from 52 reviews
Convenient location with nearby amenities (cafes, pharmacies, doctors, restaurants, transit).
Preston House I, LLC
Charlotte, NC
4.6 from 37 reviews
$4,500 / month
Memory care services with convenient nearby amenities.
The Haven in Highland Creek
Charlotte, NC
3.4 from 23 reviews
$4,835 to $5,645 / month
Beautiful, well-maintained grounds with a neighborhood layout and dedicated dining/activities areas.
Aldersgate
Charlotte, NC
4.4 from 93 reviews
$1,551 to $1,716 / month
Clean, spacious facilities with extensive amenities and a vibrant activity-filled community.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
University Place Nursing And Rehabilitation Center photos
×
Interior
Living Room
Building
Landscaping
Interior and Living Room
Decor, Fireplace, and Flag
Landscaping, Pathway, Fence, and Sidewalk
Windows and Painting
Building, Exterior, Office, Facility, and Daylight
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
207 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Charlotte Douglas International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Convenient, amenity-rich location with a tranquil, homely environment.
Understanding Home Health Care: A Comprehensive Guide
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
