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Charlotte Health & Rehabilitation Center in Charlotte, NC

Charlotte Health & Rehabilitation Center is a nursing home community in Charlotte, NC.

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Charlotte Health & Rehabilitation Center in Charlotte, NC

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  • Interior

    A patient undergoing rehabilitation therapy in a medical facility.

  • Outdoors

    A sign for a health and rehabilitation center surrounded by greenery.

  • Architecture

    A tranquil garden scene featuring a decorative fountain surrounded by lush greenery.

  • Dining

    A lively outdoor barbecue gathering with food preparation under a blue tent.

  • Hallway

    A view of a hospital hallway featuring medical equipment and patient rooms.

  • Plant

    A woman smiles while writing at her desk in a professional office setting.

  • Healthcare

    A healthcare professional in a hospital setting, smiling and ready to assist patients.

  • Wheelchair

    A patient in a wheelchair is seated in a hospital room, with another individual standing nearby.

1735 Toddville Road, Charlotte, NC 28214

For more information about senior living options: (866) 208-4318

4.3 from 119 reviews
5 stars
92
4 stars
7
3 stars
1
2 stars
5
1 stars
14

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of Charlotte Health & Rehabilitation Center

caveat 7 reviews mention this

Odor and cleanliness are mixed

Odor—often described as urine-related—is a recurring concern in some reviews.

Several reviewers describe strong urine odors or a bad smell during visits or stays, including comments that the odor was difficult to tolerate. A few also mention rooms smelling like urine, urine-related cleanliness issues, or urine being present for long stretches. At the same time, other reviews describe the facility as clean, neat, and not having offensive smells. Overall, cleanliness and odor come across as inconsistent across resident experiences.

caveat 2 reviews mention this

Food quality earns complaints

Some residents and families report problems with the food.

Two reviewers directly criticize the food, saying it was terrible or horrible, with meals described as cold and not fully cooked. One review also notes spending extra money on takeout because the on-site meals did not meet expectations. Other reviews mention cleanliness and friendliness but do not focus on dining, so the food feedback clusters more on the negative side.

  • A lively outdoor barbecue gathering with food preparation under a blue tent.
common 5 reviews mention this

Therapy support is a focus

Residents and families frequently highlight the therapy team.

Multiple reviews talk about therapy as a major part of the experience, including praise for the therapy team and rehab gym. Some describe therapists being attentive, understanding resident needs, and helping with mobility progress. At least one review, however, says the therapy received felt minimal during a stay. Taken together, therapy comes through as a meaningful part of recovery, with outcomes described both positively and negatively.

differentiator 2 reviews mention this

Call-bell response varies

Residents’ ability to get help through call bells is described as inconsistent.

One reviewer says staff respond to call bells fairly quickly, while another describes CNAs as not responsive, leading to delays when help was needed. That contrast aligns with the community offering a 24-hour call system and 24-hour supervision for care needs. In day-to-day experiences, however, the speed of help appears to depend on the situation and the staff on hand.

common 10 reviews mention this

Staff compassion is widely mentioned

Compassionate, professional staff are a frequent theme in reviews.

Many reviewers describe staff members as friendly, kind, professional, and attentive, including recognition for nurses, CNAs, therapists, and managers. Several family members mention staff taking time to answer questions, checking on residents, and helping make transitions feel easier. While most feedback is positive, a small number of reviews raise concerns about empathy, neglect, or poor communication—often paired with other complaints like odor or delayed assistance. Overall, the dominant pattern is supportive, caring staff, though not every experience matched that expectation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (3 miles away) Charlotte Douglas International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Northwest Family Physicians (1.3 miles)
  • Mecklenburg County Health Department (3.9 miles)
  • Riverbend Family Practice-Mt. Holly (5.7 miles)
  • Charlotte Eye Ear Nose & Throat Associates, P.A. (6.1 miles)
  • South Point Family Practice PA (6.2 miles)
  • Dermatologic Laser Center (7 miles)
  • Carolina Asthma & Allergy Center (7.4 miles)

Restaurants

  • South 21 Family Restaurant (2 miles)
  • 1897 Market (3.1 miles)
  • Bad Daddy's Burger Bar (3.1 miles)
  • Tequileria (3.7 miles)
  • Clutch Kitchen & Pour House (4.5 miles)
  • Sonic Drive-In (4.6 miles)
  • VBGB Beer Hall & Garden (4.6 miles)

Pharmacies

  • Walgreens (2 miles)
  • CVS Pharmacy (2.3 miles)
  • CVS Pharmacy (2.8 miles)
  • CVS Pharmacy (6.1 miles)
  • CVS Pharmacy (6.2 miles)
  • CVS Pharmacy (6.5 miles)
  • CVS Pharmacy (7.1 miles)

Transportation

  • Concourse E (2.8 miles)
  • Concourse D (2.9 miles)
  • American Express Centurion Lounge (3 miles)
  • CLT Car Rental Center (3 miles)
  • Security Checkpoint E (3 miles)
  • Security Checkpoint D (3 miles)
  • Charlotte Douglas International Airport (CLT) (3 miles)

Cafes

  • Panera Bread (3 miles)
  • Jeni's Splendid Ice Creams (4.9 miles)
  • Hex Coffee (5.2 miles)
  • Smelly Cat Cof (6.7 miles)
  • Villanis Bakery (6.8 miles)
  • Panera Bread (7.3 miles)
  • Starbucks (7.9 miles)

Parks

  • Romare Bearden Park (4.9 miles)
  • Fourth Ward Park (5 miles)
  • Little Sugar Creek Greenway (5.2 miles)
  • First Ward Park (5.3 miles)
  • Sedgefield Neighborhood Park (5.7 miles)
  • Overlook Neighborhood (6 miles)

Places of Worship

  • First Baptist Of Charlotte: Family Life Center (5.4 miles)
  • Covenant Presbyterian Church (5.6 miles)
  • St John's Baptist Church (6.5 miles)
  • South Point United Methodist Church (7.1 miles)
  • St Gabriels Catholic Church (9 miles)

Theaters

  • AMC Northlake 14 (7.6 miles)

Frequently Asked Questions

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