Alamance Health Care Center

Pros

• The facility is clean and well-maintained.
• The staff is friendly and caring.
• The environment is welcoming and positive.
• Some of the residents had positive feedback about their experience.
• The physical and occupational therapy staff are highly skilled and attentive.
• The facility takes measures to ensure the safety of residents, such as lowering beds closer to the floor.
• Some visitors were impressed with the cleanliness and good care provided to their loved ones.

Cons

• The facility did not provide the personalized care that was expected.
• The staff was not helpful with paperwork and did not provide adequate communication.
• The lack of response from staff regarding a resident's health concerns was neglectful and inexcusable.
• The cleanliness of the room and the behavior of the staff were unacceptable, including rough handling of a resident.
• The quality of food was poor and there was a shortage of aides.
• The facility showed a disregard for residents' well-being and prioritized money over care.
• They forced an elderly resident to leave without proper arrangements or accommodations, putting them in a difficult situation.
• Some staff members were uncaring and disregarded requests for medical attention.
• Residents experienced delays in receiving assistance, including help with using the bathroom, and lost personal belongings.

Review

Alamance Health Care Center, located in Alamance County, has received mixed reviews from individuals who have had experience with the facility. While some reviewers praised the facility and its friendly staff, others expressed disappointment and raised concerns about the quality of care provided.

Upon their initial visit, one reviewer was impressed with the facility and its friendly environment. However, as their loved one stayed longer, they became disappointed with the lack of personalized care and interaction with residents. They believed that more one-on-one care was necessary to meet their loved one's needs.

Although the facility was generally clean, another reviewer criticized the staff for being unhelpful with administrative matters. They claimed that whenever they asked about paperwork or status updates, they were consistently met with uninformative responses. This lack of documentation made them hesitant and concerned about not having anything in writing.

One individual expressed frustration over their grandparent's stay at Alamance Health Care Center during the COVID-19 pandemic. Despite visitor restrictions, they observed two strangers sharing a room without any barriers or masks. Additionally, attempts to contact staff regarding their grandparent's well-being went unanswered for days until they decided to show up at the facility demanding answers. Shortly after this incident, their grandparent had to be transferred to the emergency room due to severe dehydration.

Another reviewer shared a distressing experience involving their mother's stay at the facility. They claimed that her room was dirty and that she did not receive timely assistance when needing to use the bathroom. The staff allegedly treated her and her roommate rudely, leading to a physical altercation where an employee reportedly made offensive remarks. The reviewer also mentioned inadequate hygiene practices such as infrequent emptying of urinals.

A resident who had been at Alamance Health Care Center since August expressed dissatisfaction with various aspects of their experience. They complained about inconsistent food quality and warmness, a shortage of aides resulting in reduced attention for residents, and uncaring nurses who failed to address their pain. In response, they filed a complaint with state authorities.

Another reviewer called for the facility's closure, citing neglectful care and monetary motives outweighing patient well-being. They criticized the staff for their cold-heartedness, delay in attending to fall incidents, and indifference towards addressing concerns. This reviewer's father was allegedly forced out of the facility during cold weather without adequate alternative arrangements.

Despite these negative experiences, one reviewer had a more positive view of Alamance Health Care Center. They appreciated the cleanliness of the facility and their mother's personal hygiene. Visitors, including friends and family members, also spoke highly of the cleanliness and care provided at the facility. The lowered beds were seen as considerate for patients prone to falling.

On the other hand, one individual was deeply dissatisfied with their mother's care at Alamance Health Care Center. They highlighted several issues such as transport charges not being filed with Medicare, negligence in basic care like addressing wet beds promptly, disappearing clothing items, and limited access to medical attention due to only having one visiting doctor per week.

In conclusion, reviews about Alamance Health Care Center varied greatly. While some reviewers commended aspects such as cleanliness and attentive staff members, others expressed concerns about negligence in care provision, poor communication with families, and questionable administrative practices.

Located in Burlington, North Carolina, this area offers a variety of amenities for senior living. With numerous dining options including Skid's II, Crazy Mexico Mexican Restaurant, and Biscuitville, seniors can enjoy a diverse selection of cuisine. Nearby medical facilities such as Kidzcare Pediatrics PC and Lebauer Medical Center provide convenient healthcare options. Pharmacies like CVS Pharmacy and Walgreens are easily accessible for medication needs. Additionally, there are several cafes like Starbucks and Biggby Coffee for socializing with friends or relaxing with a good book. For outdoor activities, Springwood Park is just a short drive away, offering a peaceful setting for leisurely walks. Overall, this neighborhood provides a well-rounded environment for seniors looking to settle down in Burlington.

Restaurants

• Skid's II (3.5 miles)
• Crazy Mexico Mexican R (4.2 miles)
• Biscuitville (4.2 miles)
• Wendy's (4.3 miles)
• Hardee's (4.5 miles)
• Wendy's (4.5 miles)
• The Habit Burger Grill (4.6 miles)

Physicians

• Kidzcare Pediatrics PC (4 miles)
• Lebauer Medical Center (4.1 miles)
• Miracle-Ear At Sears (4.7 miles)
• MyEyeDr (4.9 miles)
• Piedmont Oral Facial and Dental Implant Surgery Center (5.4 miles)
• Carolina Anesthesia And Pain Care (5.7 miles)
• Central Carolina Kidney Associates (5.8 miles)

Pharmacies

• CVS Pharmacy (4.2 miles)
• Edgewood Pharmacy (4.3 miles)
• Total Care Pharmacy (4.5 miles)
• Walgreens (4.6 miles)
• Walmart Pharmacy (5.8 miles)
• Walgreens (6.3 miles)
• CVS Pharmacy (7.1 miles)

Cafes

• Starbucks (5.1 miles)
• Starbucks (6.9 miles)
• Biggby Coffee (7 miles)
• Starbucks (7.6 miles)
• Starbucks (21 miles)
• Panera Bread (23.2 miles)
• Panera Bread (23.3 miles)

Hospitals

• Cone Health Alamance Regional Medical Center (6.1 miles)

Parks

• Springwood Park (8.4 miles)
• Hank Anderson Community Park (20.6 miles)
• Homestead Skate Park (21.3 miles)
• Cedar Falls Park (22.7 miles)

Places of Worship

• St Matthew's Episcopal Church (17.2 miles)
• Walnut Grove United Methodist Church (18.9 miles)