East Neck Nursing & Rehabilitation Center in West Babylon, NY
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134 Great East Neck Road, West Babylon, NY 11704
For more information about senior living options: (844) 490-3973
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The staff are attentive to family and residents. The facility is clean, well staffed, and odor-free. The rehab team is amazing and supportive. The nurses and CNAs are kind and caring. The wound care nurses, especially Jeanette, are compassionate and thorough. The social workers are advocates who provide helpful information and support. The administrator is involved and responsive to residents' needs. The dining options are good and residents have choices about where to dine. The recreation staff are wonderful and engaging.
The reviewer describes the rehab as the worst by far, noting the staff were rude and annoyed to help. Water seeped up through the bathroom floors and the rooms smelled of feces. The food was disgusting and unacceptable. Residents were left in soiled diapers or in urine/feces for long periods, with call bells ignored. Oxygen tanks were left empty and residents gasped for air due to understaffing. The facility is severely understaffed, leading to delayed care and unmet basic needs. The administration and some social workers were described as arrogant or inaccessible, making resolutions difficult.East Neck Nursing & Rehabilitation Center in West Babylon is best suited for seniors who need short-term rehabilitation after surgery or a stroke and who value hands-on therapy, solid wound care, and a generally clean, inviting environment. The center often delivers strong PT/OT results, with several residents noting meaningful progress that enables an earlier return home. For families, the facility's emphasis on discharge planning, social work advocacy, and a patient-centric rehab program can translate into smoother transitions and real progress. Those seeking a facility that feels like a true stepping-stone back to independence will find East Neck appealing when the primary goal is rehab success and clinical attentiveness.
Those weighing alternatives should consider whether long-term, highly monitored care is the priority, or whether consistent, round-the-clock responsiveness is non-negotiable. A recurring concern in reviews is the variability in staffing levels and the potential for delayed assistance, which matters greatly for residents with high care needs or frequent calls for help. Families who cannot tolerate repeated, prolonged wait times or who require unwavering reliability in medication administration, oxygen management, and daily hygiene may want to screen other options more rigorously. In short, East Neck can be a strong fit for rehab-focused stays, but it may fall short for residents whose needs demand steadier, more uniform coverage.
On the positive side, East Neck consistently earns praise for its cleanliness, safety-conscious environment, and the kindness of many front-line staff. Multiple reviews commend the facility for being bright, well maintained, and free of pervasive odors, with the care teams described as attentive, compassionate, and professional. The rehab department earns repeated accolades, and wound care specialists - especially one standout nurse - are highlighted as patient advocates who collaborate closely with families. Social workers and admissions staff are noted for coordinating transitions, and there is genuine appreciation for therapeutic staff who go the extra mile, including irregular but meaningful demonstrations of support by therapists and activity coordinators.
Yet, the weight of negative experiences cannot be ignored. A substantial number of reviews recount chronic understaffing, inconsistent call-light responses, and neglectful episodes that left families alarmed about patient safety. Allegations range from missed medications and unattended medical needs to oxygen tanks left without oversight and residents in soiled conditions for extended periods. Several families report unacceptable odors or unsatisfactory cleanliness on certain units, while others point to outdated facilities and limited personal space. Although many staff members are praised, the pattern of inconsistent care across shifts and units creates real concern for anyone assessing East Neck as a long-term living solution.
The way the center's strengths interact with its weaknesses shapes practical judgment. When rehabilitation momentum is the objective, East Neck's capable therapists, coordinated discharge planning, and responsive wound care can produce tangible gains that offset some operational rough edges. This dynamic is particularly evident on units where staff turnover appears lower and where administrators have shown a willingness to engage families, resolve issues, and reassign care teams. However, the risk profile rises for residents with fragile health, complex medication regimens, or acute safety needs, because intermittent staffing gaps can translate into missed treatments and slower escalation of concerns. The presence of standout individuals - wound care nurses, compassionate aides, and proactive social workers - matters, but it may not fully compensate for systemic staffing fluctuations.
For families weighing a decision, the practical takeaway is clear. East Neck should be considered strongly for rehab-focused stays, with explicit expectations set around staffing levels, call-response times, and daily oversight of medications and oxygen devices. Prospective residents should insist on meeting with the wound care team, the head of the unit, and the social worker responsible for discharge planning; request up-to-date staffing rosters and a walk-through of typical shift coverage. If the facility can demonstrate consistent unit-level staffing, rigorous safety protocols, and a transparent channel for reporting concerns, East Neck becomes a viable, even favorable option. If these assurances cannot be obtained, or if a loved one requires ongoing, high-touch care with minimal risk, exploring alternatives - such as peers with stronger long-term care reputations or facilities with consistently higher staffing ratios - is prudent.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (15 miles away) John F Kennedy International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.East Neck Nursing & Rehabilitation Center is a premier assisted living community located in West Babylon, NY. Our facility offers a range of amenities and care services to meet the unique needs of our residents.
In terms of amenities, we provide a beauty salon for residents to maintain their appearance, as well as cable or satellite TV for their entertainment needs. We also offer community-operated transportation to ensure that residents can easily access local destinations. Our computer center allows residents to stay connected and engaged with technology, while our dining room offers restaurant-style meals prepared and served by our dedicated staff. For those who enjoy staying active, our fitness room is available for exercise routines. Residents can also relax in our outdoor space or spend time in our well-maintained garden.
Our fully furnished accommodations feature private bathrooms and kitchenettes for added convenience. Housekeeping services are provided regularly to maintain cleanliness and hygiene. Move-in coordination is offered to facilitate a seamless transition for new residents. Additionally, we provide Wi-Fi/high-speed internet access throughout the facility.
When it comes to care services, East Neck Nursing & Rehabilitation Center excels at providing exceptional care for our residents. Our 24-hour call system ensures that help is always readily available, while 24-hour supervision guarantees the safety and well-being of each resident. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. We also specialize in diabetes diet management and offer meal preparation and service tailored to individual dietary restrictions.
Medication management is an essential part of our care services, ensuring that all medications are taken correctly and on time. Our mental wellness program promotes emotional well-being among residents through various therapeutic activities. Transportation arrangements are made for non-medical appointments as well as doctors' visits.
In terms of activities, our concierge services are available to assist residents with any inquiries or requests they may have. Fitness programs promote physical health and mobility, while planned day trips provide opportunities for socialization and exploration. Resident-run activities encourage engagement within our community, and scheduled daily activities offer a structured routine to enhance residents' overall well-being.
East Neck Nursing & Rehabilitation Center is conveniently situated near various amenities in the surrounding area. With three cafes, ten pharmacies, six physicians, eight restaurants, four transportation options, one place of worship, and one theater nearby, residents have access to a wide range of services and entertainment options.
Our assisted living community is committed to providing a comfortable and supportive environment where residents can thrive. We prioritize their physical health, mental well-being, and overall satisfaction.
East Neck Nursing & Rehabilitation Center is located at 134 Great East Neck Road, West Babylon, NY 11704 in Suffolk County, New York
East Neck Nursing & Rehabilitation Center on seniors.fyi includes 3 photos including images showing building, entrance, awning, landscaping, reception desk, lobby, interior, decor, and more.
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