East Neck Nursing & Rehabilitation Center

Pros

• The admissions team provided calm and supportive assistance during the placement process, helping ease family concerns.
• The rehabilitation team showed dedication by getting patients up and active every day, contributing to significant recovery.
• Families appreciated the quick response from social workers when messages were left, indicating a commitment to communication.
• The facility was noted for its cleanliness, which positively impacted the overall experience for families and patients.
• Administrators took an active role in ensuring patient care, such as personally assisting with lost items, showcasing a hands-on approach to management.
• Some staff members demonstrated compassion and effort in providing care to residents, highlighting that there are dedicated individuals in the facility.

Cons

• The staff at the facility demonstrates a lack of urgency and care for patients, leading to distress among those in need.
• Patients often go unattended for long periods, leaving them in uncomfortable and unsanitary conditions.
• The quality of food provided is subpar and deemed unfit for consumption by residents.
• Families report severe understaffing, resulting in inadequate attention and care for residents.
• There are frequent instances of medication mismanagement, with patients not receiving their prescribed treatments on time.
• The facility is described as run down and lacking proper hygiene, with reports of pests like ants present in patient rooms.
• Patients with dementia or other cognitive issues are reportedly left without adequate supervision or assistance.
• Despite some staff being caring, many others appear indifferent and uninvolved with the well-being of patients.
• There are multiple accounts of residents experiencing declines in health while under the facility's care due to neglectful practices.
• Families express deep frustration over the lack of effective communication and follow-up from administration regarding their loved ones' care needs.

Review

The reviews for East Neck Rehabilitation and Nursing Center present a stark contrast between experiences, highlighting significant disparities in the quality of care provided to patients. While some families express gratitude for the assistance their loved ones received, numerous others recount harrowing experiences marked by inadequate staffing, neglectful care, and an overall lack of compassion from staff members. This disparity raises serious concerns about the facility's operational practices and its ability to provide safe, effective care for residents in need.

A prevailing theme among many reviews is the apparent understaffing issues within the facility. Several family members reported that their loved ones were left unattended for extended periods, which led to distressing situations where patients sat in soiled diapers or went without necessary pain medication. One reviewer recounted her mother’s experience after spine surgery, detailing how she rang her call bell several times without receiving any assistance for over six hours. Such accounts suggest systemic failures in meeting basic needs—hygiene, nutrition, and timely medical intervention—that are essential to patient welfare.

In addition to neglect related to personal care, some reviews painted a picture of unhygienic living conditions within the facility. Families described encountering dirty environments, including ants crawling on floors and residents’ trays. The reports point not only to deficiencies in daily cleaning protocols but also suggest that patient safety may be compromised due to unsanitary conditions. One review mentioned that food served was unfit for consumption—a troubling observation that raises questions about the overall management of dietary services at East Neck.

Despite these negative experiences, there were instances where families highlighted positive interactions with specific staff members who demonstrated genuine concern and effort toward improving their loved ones' conditions. A few caregivers reportedly went above and beyond in providing support or addressing specific issues raised by families. However, these encouraging accounts appear isolated against a backdrop of widespread dissatisfaction with staffing levels and administrative responsiveness.

Moreover, families expressed frustration regarding communication and follow-up from management when problems arose. In multiple cases, administrators assured worried relatives that measures would be taken to improve their loved one's care but failed to deliver on these promises effectively or timely. For instance, one administrator gave out his personal phone number after a serious incident occurred but evidently could not prevent further neglect soon after.

The emotional toll this inadequacy takes on families cannot be overstated; many expressed feelings of helplessness as they watched their loved ones decline under questionable care circumstances. Some individuals felt compelled to stay overnight with their relatives just to ensure they received proper attention while voicing concerns about what might happen if they weren't present. These sentiments reveal not just frustration but also deep sorrow as families grapple with whether placing their loved ones in such facilities is indeed safe or advisable.

Ultimately, while a few positive remarks exist regarding individual staff’s efforts at East Neck Rehabilitation and Nursing Center, the overwhelming narrative leans towards disappointment and fear concerning the treatment patients receive there. The reviews underscore an urgent need for systemic reform within this facility—improvements in staffing levels and training protocols are crucial if it aims not only to meet state standards but also to restore trust among families seeking compassionate care for their aging relatives or those recovering from medical procedures.

Pharmacies

• CVS Pharmacy (0.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (3.4 miles)
• CVS Pharmacy (3.6 miles)

Cafes

• Starbucks (0.3 miles)
• Babylon Bean-Coffee Extreme (1.3 miles)
• Starbucks (4.8 miles)
• Starbucks (5.6 miles)
• Starbucks (7.6 miles)
• Starbucks (8.5 miles)
• Panera Bread (8.8 miles)

Restaurants

• McDonald's (0.6 miles)
• McDonald's (2.8 miles)
• Hibachi Grill (3.3 miles)
• Sonic Drive-In (3.8 miles)
• Taco Bell (4.3 miles)
• Chili's Grill & Bar (4.7 miles)
• Houlihan's (4.7 miles)

Physicians

• Babylon Medical Practice (0.7 miles)
• Neuralphysiologic Associates (1.3 miles)
• The Center for Eye Care and Optical (1.7 miles)
• Mariwalla Dermatology (2.9 miles)
• Maxine S. Postal Clinic (3.4 miles)
• Advantage Care (4 miles)
• Dr Pillitieri (5.3 miles)

Parks

• Argyle Lake Park (0.9 miles)
• Bethpage State Park (6.8 miles)
• Brentwood State Park (7.7 miles)
• Tad Lane Park (8 miles)
• Heckscher State Park (9.2 miles)

Transportation

• Lirr - Lindenhurst Station (1.2 miles)
• Lirr - Babylon Station (1.3 miles)
• LIRR - Amityville Station (4 miles)
• Atlantic Aviation (4.2 miles)
• Lirr - Farmingdale Station (5.9 miles)
• Deer Park Station Lirr (6 miles)
• Massapequa Train Station (6.6 miles)

Places of Worship

• New Hope Institutional Baptist Church (3.9 miles)

Theaters

• Regal Ua Farmingdale (4.9 miles)
• Regal Deer Park & IMAX (5.5 miles)
• AMC DINE-IN Levittown 1 (8.6 miles)