East Neck Nursing & Rehabilitation Center
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134 Great East Neck Road, West Babylon, NY 11704
For more information about senior living options: (844) 490-3973
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The admissions team provided calm and supportive assistance during the placement process, helping ease family concerns. The rehabilitation team showed dedication by getting patients up and active every day, contributing to significant recovery. Families appreciated the quick response from social workers when messages were left, indicating a commitment to communication. The facility was noted for its cleanliness, which positively impacted the overall experience for families and patients. Administrators took an active role in ensuring patient care, such as personally assisting with lost items, showcasing a hands-on approach to management. Some staff members demonstrated compassion and effort in providing care to residents, highlighting that there are dedicated individuals in the facility.
The staff at the facility demonstrates a lack of urgency and care for patients, leading to distress among those in need. Patients often go unattended for long periods, leaving them in uncomfortable and unsanitary conditions. The quality of food provided is subpar and deemed unfit for consumption by residents. Families report severe understaffing, resulting in inadequate attention and care for residents. There are frequent instances of medication mismanagement, with patients not receiving their prescribed treatments on time. The facility is described as run down and lacking proper hygiene, with reports of pests like ants present in patient rooms. Patients with dementia or other cognitive issues are reportedly left without adequate supervision or assistance. Despite some staff being caring, many others appear indifferent and uninvolved with the well-being of patients. There are multiple accounts of residents experiencing declines in health while under the facility's care due to neglectful practices. Families express deep frustration over the lack of effective communication and follow-up from administration regarding their loved ones' care needs.The reviews for East Neck Rehabilitation and Nursing Center present a stark contrast between experiences, highlighting significant disparities in the quality of care provided to patients. While some families express gratitude for the assistance their loved ones received, numerous others recount harrowing experiences marked by inadequate staffing, neglectful care, and an overall lack of compassion from staff members. This disparity raises serious concerns about the facility's operational practices and its ability to provide safe, effective care for residents in need.
A prevailing theme among many reviews is the apparent understaffing issues within the facility. Several family members reported that their loved ones were left unattended for extended periods, which led to distressing situations where patients sat in soiled diapers or went without necessary pain medication. One reviewer recounted her mother’s experience after spine surgery, detailing how she rang her call bell several times without receiving any assistance for over six hours. Such accounts suggest systemic failures in meeting basic needs—hygiene, nutrition, and timely medical intervention—that are essential to patient welfare.
In addition to neglect related to personal care, some reviews painted a picture of unhygienic living conditions within the facility. Families described encountering dirty environments, including ants crawling on floors and residents’ trays. The reports point not only to deficiencies in daily cleaning protocols but also suggest that patient safety may be compromised due to unsanitary conditions. One review mentioned that food served was unfit for consumption—a troubling observation that raises questions about the overall management of dietary services at East Neck.
Despite these negative experiences, there were instances where families highlighted positive interactions with specific staff members who demonstrated genuine concern and effort toward improving their loved ones' conditions. A few caregivers reportedly went above and beyond in providing support or addressing specific issues raised by families. However, these encouraging accounts appear isolated against a backdrop of widespread dissatisfaction with staffing levels and administrative responsiveness.
Moreover, families expressed frustration regarding communication and follow-up from management when problems arose. In multiple cases, administrators assured worried relatives that measures would be taken to improve their loved one's care but failed to deliver on these promises effectively or timely. For instance, one administrator gave out his personal phone number after a serious incident occurred but evidently could not prevent further neglect soon after.
The emotional toll this inadequacy takes on families cannot be overstated; many expressed feelings of helplessness as they watched their loved ones decline under questionable care circumstances. Some individuals felt compelled to stay overnight with their relatives just to ensure they received proper attention while voicing concerns about what might happen if they weren't present. These sentiments reveal not just frustration but also deep sorrow as families grapple with whether placing their loved ones in such facilities is indeed safe or advisable.
Ultimately, while a few positive remarks exist regarding individual staff’s efforts at East Neck Rehabilitation and Nursing Center, the overwhelming narrative leans towards disappointment and fear concerning the treatment patients receive there. The reviews underscore an urgent need for systemic reform within this facility—improvements in staffing levels and training protocols are crucial if it aims not only to meet state standards but also to restore trust among families seeking compassionate care for their aging relatives or those recovering from medical procedures.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (15 miles away) John F Kennedy International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.East Neck Nursing & Rehabilitation Center is a premier assisted living community located in West Babylon, NY. Our facility offers a range of amenities and care services to meet the unique needs of our residents.
In terms of amenities, we provide a beauty salon for residents to maintain their appearance, as well as cable or satellite TV for their entertainment needs. We also offer community-operated transportation to ensure that residents can easily access local destinations. Our computer center allows residents to stay connected and engaged with technology, while our dining room offers restaurant-style meals prepared and served by our dedicated staff. For those who enjoy staying active, our fitness room is available for exercise routines. Residents can also relax in our outdoor space or spend time in our well-maintained garden.
Our fully furnished accommodations feature private bathrooms and kitchenettes for added convenience. Housekeeping services are provided regularly to maintain cleanliness and hygiene. Move-in coordination is offered to facilitate a seamless transition for new residents. Additionally, we provide Wi-Fi/high-speed internet access throughout the facility.
When it comes to care services, East Neck Nursing & Rehabilitation Center excels at providing exceptional care for our residents. Our 24-hour call system ensures that help is always readily available, while 24-hour supervision guarantees the safety and well-being of each resident. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. We also specialize in diabetes diet management and offer meal preparation and service tailored to individual dietary restrictions.
Medication management is an essential part of our care services, ensuring that all medications are taken correctly and on time. Our mental wellness program promotes emotional well-being among residents through various therapeutic activities. Transportation arrangements are made for non-medical appointments as well as doctors' visits.
In terms of activities, our concierge services are available to assist residents with any inquiries or requests they may have. Fitness programs promote physical health and mobility, while planned day trips provide opportunities for socialization and exploration. Resident-run activities encourage engagement within our community, and scheduled daily activities offer a structured routine to enhance residents' overall well-being.
East Neck Nursing & Rehabilitation Center is conveniently situated near various amenities in the surrounding area. With three cafes, ten pharmacies, six physicians, eight restaurants, four transportation options, one place of worship, and one theater nearby, residents have access to a wide range of services and entertainment options.
Our assisted living community is committed to providing a comfortable and supportive environment where residents can thrive. We prioritize their physical health, mental well-being, and overall satisfaction.
East Neck Nursing & Rehabilitation Center is located at 134 Great East Neck Road, West Babylon, NY 11704 in Suffolk County, New York
East Neck Nursing & Rehabilitation Center on seniors.fyi includes 3 photos including images showing building, entrance, awning, landscaping, reception desk, lobby, interior, decor, and more.
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