Our Lady Of Consolation Nursing And Rehab Care Center in West Islip, NY
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111 Beach Drive, West Islip, NY 11795
For more information about senior living options: (844) 490-3973
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The staff is amazing. Megan the PT and Rebecca the OT were great. Kathy the aide was wonderful and caring. Tema the social worker was terrific. The chef and the food are highly praised. The facility is clean, warm, and inviting with beautiful grounds and a nice atmosphere. The nurses and clinical staff are very knowledgeable and experienced. The staff care for residents as if they were family and keep them safe.
They would give negative stars if they could, calling the place absolutely horrible and disgusting. They claim the bed alarm rang the entire time a family member walked the hall, leaving the patient unattended. They say staff do not watch or assist patients who need full help, especially those with dementia or nonverbal. They describe the facility as severely understaffed and neglectful, with residents left in dirty diapers and calls for help ignored. They allege serious harm or death resulted from neglect, including sepsis, coma, and even a death discovered by a family member. They describe many nurses and CNAs as rude, cold, or unempathetic, with few genuinely caring exceptions. They accuse the facility of medication mismanagement, including substitutions and delays that jeopardize patient care. They report long call-bell wait times, with patients waiting hours for assistance. They warn others not to send loved ones there and to avoid the facility altogether. They claim management is indifferent and mismanages resources, prioritizing billing or amenities over adequate staffing.This community is best suited for families who can be actively involved every day, especially when the priority is a rehab-focused stay where strong physical and occupational therapy can drive meaningful improvement. In the most credible positive threads, the rehab team stands out: dedicated therapists like Megan (PT) and Rebecca (OT), plus capable aides, can deliver real progress and compassionate care during recovery. The facility itself often reads as clean and welcoming, with some reviewers praising the food and the general atmosphere. The caveat is that these strengths depend on consistent bedside attention and timely responses, which the reviews repeatedly show to be uneven across shifts.
Alternatives should be strongly considered for anyone unable or unwilling to commit to vigilant oversight. The most troubling patterns across dozens of accounts include chronic understaffing, delayed call-bell responses, and reports of neglect or rough handling. Families recount encounters with rude or overwhelmed staff, frequent lapses in basic care (like assistance with bathing or using the bathroom), and alarming incidents tied to infection, wounds, or medication management. For residents with high care needs, dementia, or medical fragility, the risk profile here may outweigh any potential rehab gains. In short, if reliable, compassionate bedside care and predictable staffing are non-negotiables, other facilities deserve serious comparison.
The most compelling pros - strong rehab output, clean environment, and genuinely caring individual staff - do not fully offset the main cons. When therapy is accessible and well-delivered, residents can make noticeable gains in strength and independence. Yet the pervasive reports of long call-bell waits, inadequate supervision, and staff miscommunications erode daily quality of life and safety. Episodes of neglect, delays in recognizing medical complications, and in some cases devastating outcomes have tinted the facility's reputation with fear for families. The contrast between excellent therapy sessions and substandard bedside care creates a precarious balance: improvements in function may be achieved, but at the cost of consistent dignity, safety, and trust in the routine care environment.
Those weighing a choice should prioritize two practical questions: staffing and safety. Visit times matter; observe whether aides and nurses respond promptly to call bells and whether the same staff appear consistently on the units. Seek out the experiences of the dementia or short-term rehab units specifically, since several reviews highlight stark differences in care quality across units. Ask for recent Department of Health inspection summaries, staffing ratios, and incident reports. Probe medication management, wound care protocols, and the process for communicating changes in a resident's condition to families. Meet the social worker and the wound/therapy teams; insist on a transparent care plan with measurable goals and a clear escalation path for concerns.
In the end, the balance of evidence suggests this is a high-variance choice. For families who can be present, advocate aggressively, and insist on rigorous standards of bedside care, there is potential for meaningful rehab outcomes and a safe, clean environment. For those who cannot guarantee daily oversight or who prioritize consistent, compassionate bedside care above all, this facility carries too many red flags to be the default option. If choosing this community, approach it with a strict care plan, documented expectations, and a formal process to escalate concerns - while simultaneously keeping viable alternatives in clear view and ready for a pivot if safety or communication gaps widen.
450 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Our Lady Of Consolation Nursing And Rehab Care Center in West Islip, NY is a vibrant assisted living community that offers a wide range of amenities and care services to its residents.
For the convenience and comfort of the residents, the community provides a beauty salon where residents can pamper themselves, cable or satellite TV in each room for entertainment, and community-operated transportation to allow easy access to nearby destinations. Additionally, there is a computer center for those who wish to stay connected with their loved ones online.
Meals are served in a spacious dining room with restaurant-style dining, providing delicious and nutritious meals prepared by the skilled staff. Residents also have the option of gathering in the small library or gaming room for leisure activities.
The facility ensures the physical well-being of its residents by providing a fitness room and outdoor space for exercise and relaxation. Housekeeping services are available to maintain cleanliness and tidiness throughout the community.
To cater to individual needs, private bathrooms and kitchenettes are provided in each unit. Move-in coordination is offered to make transitioning into this assisted living community as smooth as possible.
The Our Lady Of Consolation Nursing And Rehab Care Center also offers various care services such as 24-hour call system, supervision, assistance with daily living activities including bathing, dressing, and transfers. Medication management is provided alongside special dietary restrictions including diabetes diets. Transportation arrangements are available both for medical appointments as well as non-medical purposes.
Residents can engage in a range of activities organized by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services ensure that residents receive personalized attention to fulfill their needs.
Furthermore, this assisted living community benefits from its convenient location near cafes, parks, pharmacies, physicians' offices, restaurants, and transportation options.
Overall, the Our Lady Of Consolation Nursing And Rehab Care Center promotes an active lifestyle while providing comprehensive care services tailored to each individual's needs, ensuring a comfortable and fulfilling living experience for its residents.
Located in West Islip, New York, this area offers a variety of amenities that may be appealing to seniors looking to settle in a welcoming community. With several reputable physicians and pharmacies within a short distance, access to healthcare services is convenient and easily accessible. In addition, the presence of cafes like Babylon Bean-Coffee Extreme provides opportunities for socializing and enjoying leisurely activities. Transportation options such as the Lirr stations make it easy to explore the surrounding areas or visit loved ones. Parks like Argyle Lake Park offer peaceful settings for outdoor recreation and relaxation. Nearby restaurants like Captain Bill's and Whalers provide dining options for residents looking to enjoy meals outside of their homes. Overall, this neighborhood offers a mix of convenience, entertainment, and tranquility that may appeal to seniors seeking a comfortable living environment.
Our Lady Of Consolation Nursing And Rehab Care Center is located at 111 Beach Drive, West Islip, NY 11795 in Suffolk County, New York
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