Overall Review of Our Lady-Consolation Nrsng Hm
caveat
12 reviews mention this
Care responsiveness is inconsistent
Several families report long waits and missed check-ins.
A recurring concern is getting timely help, including call bell delays and situations where residents waited to be taken to the bathroom. Some reviewers also describe staff not checking on a resident for extended periods or not responding quickly to urgent needs. There are also complaints about short staffing and limited aide availability, which reviewers connect to avoidable discomfort or worse outcomes. A few accounts go further, describing neglect-related situations that families say should not happen.
common
12 reviews mention this
Staff kindness stands out
Many reviewers describe caring, warm staff.
Across multiple reviews, families and patients describe nurses, CNAs, aides, and other team members as kind, compassionate, and respectful. Several people specifically credit individual caregivers with treating residents with dignity and providing hands-on support. Even among mixed reviews, some highlight strong care from parts of the rehab team. Overall, the staff experience is one of the most consistent themes in the feedback.
common
7 reviews mention this
Facility cleanliness gets mixed praise
Cleanliness is mentioned positively, though not consistently.
Several reviews describe the building as clean and the environment as well kept. Others acknowledge cleanliness as part of what made their stay more manageable. On the negative side, there are also comments about hygiene or cleanliness issues, including dirty floor observations. Taken together, cleanliness comes through as a frequent topic, with experiences varying by unit or timeframe.
common
6 reviews mention this
Food is decent, with exceptions
Residents and families comment on food quality.
Some reviewers say the food was good or decent, and one mentions the chef and that the food was enjoyed. A couple of reviews also note that while overall the stay went well, the meals were not as strong as the rest of the experience. There are fewer detailed complaints compared with the staffing concerns, but food still appears often enough to matter. Overall, food is described with mild positives and occasional disappointment.
common
6 reviews mention this
Rehab therapy drives progress
Many reviewers credit therapy for improvements.
Multiple reviews describe rehabilitation and therapy as a major part of the care experience, with people pointing to physical therapy and occupational therapy. Some families describe noticeable recovery after a short stay, including regaining strength or handling medical needs better. A few reviews also highlight other team roles in the rehab process, like social work support. While experiences vary overall, therapy and rehab outcomes are a consistent positive thread.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This part of West Islip, New York, offers a variety of amenities and services that may be appealing for senior living. With several physicians and pharmacies within a few miles, access to healthcare is easily accessible. There are also cafes nearby for socializing and enjoying a cup of coffee. The area is well-connected with transportation options, including train stations for convenient travel. For leisure activities, there are parks and theaters in close proximity. Additionally, there is a place of worship for spiritual fulfillment. Overall, this part of West Islip provides a mix of convenience, entertainment, and essential services that could cater well to seniors looking for a comfortable living environment.
Physicians
- Mariwalla Dermatology (0.5 miles)
- The Center for Eye Care and Optical (1.3 miles)
- Neuralphysiologic Associates (1.9 miles)
- Babylon Medical Practice (2.1 miles)
- Northwell Health Physician Partners Neurosciences At Bay Shore (3.7 miles)
- Advantage Care (3.7 miles)
- Ferguson Family Medicine (5.7 miles)
Pharmacies
- CVS Pharmacy (1.1 miles)
- CVS Pharmacy (2.7 miles)
- Walgreens (3.1 miles)
- Shore Drug (3.3 miles)
- Rite Aid (3.6 miles)
- CVS Pharmacy (3.8 miles)
- CVS Pharmacy (3.8 miles)
Cafes
- Babylon Bean-Coffee Extreme (1.6 miles)
- Starbucks (2.5 miles)
- Starbucks (5.4 miles)
- Starbucks (7.4 miles)
- Starbucks (8.1 miles)
- Starbucks (10.3 miles)
- Starbucks (10.3 miles)
Transportation
- Lirr - Babylon Station (1.8 miles)
- Lirr - Lindenhurst Station (4 miles)
- Deer Park Station Lirr (5.5 miles)
- LIRR - Amityville Station (6.7 miles)
- Atlantic Aviation (6.8 miles)
- Lirr - Farmingdale Station (8.4 miles)
- Massapequa Train Station (9.3 miles)
Parks
- Argyle Lake Park (2.1 miles)
- Heckscher State Park (6.4 miles)
- Brentwood State Park (6.7 miles)
- Bayard Cutting Arboretum (7.5 miles)
- The College Woods Park (7.7 miles)
- Sunken Forest (8.2 miles)
- Bethpage State Park (9.3 miles)
Restaurants
- McDonald's (2.2 miles)
- Captain Bill's (3.1 miles)
- McDonald's (3.2 miles)
- Whalers (3.2 miles)
- Grace Deli (3.3 miles)
- T J Finley's (3.3 miles)
- Nicky's On The Bay Gas (3.3 miles)
Theaters
- Regal Deer Park & IMAX (5.3 miles)
- Regal Ua Farmingdale (7.4 miles)
Places of Worship
- New Hope Institutional Baptist Church (6.6 miles)
Skilled Nursing Facility
Long Island - MacArthur (12 miles away)
Clean, welcoming environment with attentive staff, effective physical therapy, and nutritious meals.
Engaging Brain Games and Innovative Apps to Keep Senior Minds Active
Effective Strategies for Keeping Seniors' Minds Active: A Deep Dive into Brain Games and Apps
In-Depth Look at the VA Aid and Attendance Program