Berkshire Nursing & Rehabilitation Center in West Babylon, NY
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10 Berkshire Road, West Babylon, NY 11704
For more information about senior living options: (844) 490-3973
The staff greet visitors with smiles and professionalism. The staff are kind to clients and deliver great care. The facility is nice, clean, and bright. The facility is sparkling clean and bright. It has a small family feel where people remember your name. The rehab team is incredible and attentive, especially RN Eleni. The PT and OT teams are skilled and supportive, helping patients recover. The nursing and PT staff form a fine-tuned, professional team. The center is well-maintained, with a warm, family-like atmosphere. The front desk staff are warm and welcoming, and the check-in process is quick. The meals are restaurant-quality, thanks to the chef Ramon. The overall care is compassionate and patient-focused.
The facility is clearly understaffed and should not be considered rehabilitation. Berkshire Nursing & Rehabilitation Center is a disgrace to healthcare and a danger to human life. The nurses refused to call an ambulance for hours despite concerns and visible distress. The staff left patients gasping for air and failed to provide timely medical attention. There is a culture of silence and fear where staff ignore family concerns and dodge accountability. The sun room in the back is filthy, and reports of a soaking wet diaper go unnoticed. The night shift is less responsive than the day staff, making it hard to get help when needed. Some staff ignore patients and keep them waiting for hours in horrible conditions. The facility seems more concerned with profits than with patients' health and dignity.Berkshire Nursing & Rehabilitation Center in West Babylon is best suited for families seeking a rehab-forward stay where a robust therapy team can drive meaningful recovery, ideally for short- to mid-term rehabilitation after surgery, injury, or a hospital stay. The facility earns its strength from a bright, clean environment that feels more like a community than a typical nursing home, and from a rehabilitation program that many families praise as highly capable. When therapy is the priority, and a warm, attentive staff is valued, Berkshire often delivers measurable progress, with residents walking again and regaining independence under the guidance of skilled PT/OT professionals.
Those weighing Berkshire should also consider who may want to look elsewhere. If continuous, vigilant monitoring and consistently responsive care are non-negotiables, this center may fall short at times, especially during night hours or peak staffing pressures. Several reviews recount delays, gaps in assistance, and moments when questions went unanswered. For families whose peace of mind hinges on near-constant supervision, clear accountability, and unambiguous communication, alternatives with stronger demonstrated consistency may be preferable.
The key pros - clean, inviting surroundings; a palpable sense of care from many staff members; and a therapy team that produces tangible recovery - often offset the drawbacks for patients focused on restoration. The rehab department, particularly therapists like Mariz and Guerlyn, is repeatedly cited as competent, compassionate, and effective at guiding patients back to function. The nursing cohort is frequently described as attentive, with doctors and nurses coordinating closely to support progress. In practice, these strengths translate to real outcomes: patients who engage in therapy leave stronger, more independent, and with improved mobility, which is central to decision-making for many families.
Another clear advantage is the facility's culture and atmosphere. Across numerous visits, Berkshire is described as welcoming, personable, and customer-service oriented, with front-desk staff, aides, and even food-service staff contributing to a positive, home-like feel. Families repeatedly praise the ability to connect with caregivers, receive progress updates, and sense that staff truly cares about both patient and family. When care plans are well-executed and communication is steady, the lived experience can feel like a supportive bridge between hospital and home, encouraging families to view Berkshire as a solid fit for recovery-focused stays.
However, the negative threads cannot be dismissed. There are serious, persisting concerns voiced by multiple families: reports of understaffing, inconsistent aide responsiveness, and some accounts of neglect or delayed intervention that put patients at risk. Several reviews describe patients left waiting for help, questions unanswered for extended periods, and even situations where urgent care was not promptly provided. Instances ranging from routine meal issues to more alarming claims about missed medical needs, inadequate response to emergencies, and disorganization in medications and discharge planning appear in the feedback. While not universal, these accounts signal potential safety and reliability gaps that demand careful scrutiny.
For families choosing Berkshire, a disciplined due-diligence approach is essential. Schedule a comprehensive on-site tour, request to speak with the DON and night-shift leadership, and observe the routines in peak hours as well as late shifts. Review a current care plan for your loved one, insist on transparent staffing ratios, and ask for a concrete response protocol for emergencies. Inquire about the renovation timeline, parking logistics, and the cadence of therapist sessions to ensure expectations align with your loved one's goals. If the focus is high-quality rehab delivered in a friendly, clean setting and the management demonstrates clear accountability, Berkshire can be a strong match. If, instead, guaranteed 24/7 responsiveness and impeccable consistency are non-negotiable, exploring alternatives is prudent.
175 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (14 miles away) John F Kennedy International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Berkshire Nursing & Rehabilitation Center in West Babylon, NY is a premier assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our residents can enjoy the convenience of having their own beauty salon, cable or satellite TV, and access to a computer center. Additionally, our community operated transportation allows for easy mobility and the opportunity to explore nearby attractions.
For dining options, we provide a spacious dining room with restaurant-style meals prepared and served by our dedicated staff. Special dietary restrictions are also accommodated to ensure each resident's unique needs are met.
To promote an active lifestyle, we offer various activities such as fitness programs, planned day trips, and resident-run activities. Our fitness room and wellness center encourage physical health while our small library and gaming room cater to intellectual stimulation. Residents can also relax in our beautiful garden or outdoor spaces.
In terms of care services, we have a 24-hour call system and supervision to ensure the safety of our residents at all times. Assistance with activities of daily living, transfers, bathing, dressing, medication management, and meal preparation are provided by our trained staff members. We also offer special programs for mental wellness.
The surrounding area provides ample amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby. This ensures that residents have easy access to essential services and opportunities for social engagement within the local community.
At Berkshire Nursing & Rehabilitation Center in West Babylon NY , we strive to provide exceptional care combined with an array of amenities that enhance the quality of life for our residents.
Berkshire Nursing & Rehabilitation Center is located at 10 Berkshire Road, West Babylon, NY 11704 in Suffolk County, New York
Berkshire Nursing & Rehabilitation Center on seniors.fyi includes 15 photos including images showing interior, dining, bedroom, decor, artwork, gym, lighting, exercise equipment, and more.
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Interior
Decor
Building
Bedroom
Dining
Kitchen
Lighting
Seating Area
Natural Light
Exercise Equipment
Gym
Healthcare
