Sapphire Nursing At Wappingers

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Sapphire Nursing At Wappingers Sapphire Nursing At Wappingers Sapphire Nursing At Wappingers Sapphire Nursing At Wappingers

Sapphire Nursing At Wappingers

37 Mesier Avenue, Wappingers Falls, NY 12590

For more information about senior living options: (844) 490-3973

2.4 from 38 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
1
1 stars
24

Skilled Nursing Facility

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    Overall Review of Sapphire Nursing At Wappingers

    Pros

    • pro The facility is described as wonderful with amazing staff.
    • pro The staff are praised for good communication with families.
    • pro The stay is described as nice and the staff as very helpful.
    • pro New administration is more accessible than the previous.
    • pro The kitchen accommodates residents' dietary needs.
    • pro Dawn Karvoski is praised for her dedication as admissions director.
    • pro Sham is described as one of the most caring and compassionate nurses.
    • pro Therapists are described as second to none.
    • pro The food is praised as very good.

    Cons

    • pro The facility is described as filthy and unsanitary, with patients left unclean and unkempt.
    • pro There is chronic understaffing, with only a few aides for many patients, leading to hours of unattended care.
    • pro Patients are left in their own feces or wet diapers for extended periods.
    • pro The food is described as inedible, causing weight loss and vomiting.
    • pro Nurses are perceived as more focused on dispensing prescriptions than monitoring patient health.
    • pro The facility has a strong, unpleasant odor in the patient areas.
    • pro There are reports of neglect and safety issues, including not cleaning rooms or reporting medical events.
    • pro Some reviewers believe the facility should be shut down due to neglect and danger.
    • pro There are mentions of deaths linked to neglect within the facility.
    • pro Communication with families is poor, with no timely updates or meetings about care plans.
    • pro Reviewers warn others not to send loved ones to this facility.

    Review

    Sapphire Nursing Home has proven to be a place of stark contrast, where some residents and families praise the care and others speak in urgent, alarming terms about neglect and danger. Across the numerous reviews, the facility is described as a setting that can swing from surprisingly compassionate, well-communicated service to what many characterize as unsafe conditions, chronic understaffing, and a troubling lack of accountability. The spectrum of opinions is wide enough that readers should expect a highly mixed picture, with a few consistently positive notes shadowed by a heavy cadence of complaints about cleanliness, safety, and basic daily care.

    A central thread running through the negative observations is a troubling standard of cleanliness and environment. Several reviewers report filthy conditions, strong and pervasive odors upon entering the patient area, and rooms or common spaces that are not cleaned regularly. There are accounts of patients left sitting in their own waste for hours, with soiled sheets and clothing left unaddressed. The descriptions evoke a setting that feels unkempt and unsafe, sometimes with expletives directed at the conditions rather than the intent of care. In several entries, families describe discovering their loved ones in rooms that smelled strongly, or in states of neglect that made the facility seem like it was slipping into disarray rather than maintaining basic sanitary standards. These remarks paint a picture of an environment that directly challenges the dignity and comfort of residents.

    Staffing and care delivery emerge as another critical axis of concern. The reviews repeatedly point to chronic understaffing, sometimes summed up by a single aide on the floor for all patients, leading to delays in basic tasks such as changing diapers, helping with meals, or providing timely assistance. In such circumstances, reviewers say that care tasks pile up, sometimes for hours, and that clinical needs - ranging from toileting to wound care to urgent medical issues - become compromised. Nurses are described by some as primarily focused on prescriptions rather than bedside assessment, while others acknowledge the realities of being short-handed and emphasize that staff are doing their best under the circumstances. Yet the inconsistency in staffing appears to translate into wildly different patient experiences: some reviewers celebrate a responsive, communicative staff, while others feel abandoned and dismissed, with essential care repeatedly interrupted by the demands of insufficient personnel.

    The human impact of these conditions is conveyed in several vivid and distressing anecdotes. There are claims of patients not being fed adequately, resulting in significant weight loss during stays. There are references to near-fatal events or medical complications that reviewers tie to neglect or delayed responses, including statements about residents who were left in wet diapers or left without timely medical attention, and instances where critical care tasks - such as cleaning a tracheostomy or addressing respiratory distress - were described as mishandled or overlooked. Some reviewers assert that seizures and other acute episodes were not properly reported or recorded, raising questions about how well the facility tracks and responds to evolving medical needs. Taken together, these stories underscore the anxiety families feel about the safety of their loved ones and the seriousness with which they view any lapse in care.

    Amid the cautionary tales, there are clearly contrasting experiences that highlight the complexity of running a care facility in challenging times. A number of reviewers recount positive experiences: they describe compassionate, communicative staff who keep families informed, an admissions director who is perceived as supportive and thorough, and therapists and nurses who helped residents regain function and dignity. Some residents speak highly of therapy that helped restore function after injuries, and they praise personnel who go above and beyond to coordinate services, arrange home care, or ensure that residents are treated with respect and kindness. In these voices, Sapphire is depicted as a place where dedicated professionals exist and where the atmosphere can be markedly better on good days - an important counterpoint to the darker testimonials.

    Communication, oversight, and administration feature prominently in both the praise and the critique. Several reviews commend certain individuals by name - staff members perceived as caring and attentive, and administrators who assist families with admissions, planning, and follow-up. Others, however, describe a breakdown in communication: calls and e-mails that go unanswered, a sense that family input is not integrated into care planning, and concerns about the transparency and timeliness of progress updates. Some reviewers characterize interactions with social workers or certain managers as less than supportive, describing experiences of gaslighting or feel-bypassed conversations that leave families feeling unheard. The tension between appreciated personal touches from some staff and perceived indifference from others appears to be a recurring theme, suggesting that the facility's internal culture may be inconsistent from one shift to another or from one department to another.

    Overall, the collection of reviews presents Sapphire Nursing Home as a facility that elicits strong emotions - ranging from gratitude and relief to anger and alarm. A portion of reviewers urge potential visitors to proceed with extreme caution or to seek out alternatives, citing safety concerns that they believe justify state intervention or even shutdowns. Others share affirming experiences, emphasizing that with the right staff, structure, and communication, residents can receive meaningful rehabilitation and compassionate daily care. The disparate narratives imply significant variability in daily life at the facility, likely tied to staffing levels, administrative practices, and how well individual teams are able to function under pressure.

    For families and prospective residents, the takeaway is not a simple verdict but a call to careful, proactive assessment. If considering Sapphire Nursing Home, it may be wise to conduct thorough on-site visits, talk to multiple staff members across shifts, and request concrete documentation of care plans, incident reports, and infection control practices. Given the range of experiences described, the most prudent approach is to prepare for both possibilities: be prepared to encounter dedicated caregivers who genuinely strive to meet residents' needs and to encounter systemic challenges that require vigilant oversight and ongoing advocacy. In any case, weighing safety, cleanliness, staffing stability, and transparent communication will be essential to determining whether this facility can meet the needs and expectations of a loved one.

    Features

    Housing

    • 62 resident community capacity 62 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Stewart (12 miles away) Stewart (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sapphire Nursing at Wappingers is an exceptional assisted living community in Wappingers Falls, NY. Our community offers a wide array of amenities and care services to ensure that our residents live comfortable and fulfilling lives.

    For the convenience and enjoyment of our residents, we offer a range of amenities including a beauty salon, cable or satellite TV, on-site community operated transportation, a computer center, a fully furnished environment, a gaming room, a garden, housekeeping services, kitchenettes in each apartment, move-in coordination assistance, outdoor spaces to relax in, private bathrooms for added privacy, restaurant-style dining options with special dietary restrictions in mind, a small library for intellectual pursuits and leisure reading, telephones provided in each apartment for easy communication with loved ones, transportation arrangement for non-medical purposes like shopping or social outings, transportation to doctors' appointments when needed and an on-site wellness center with fitness equipment.

    In terms of care services provided by our dedicated staff members who are available round-the-clock to cater to the needs of our residents. We have a 24-hour call system in place to ensure quick assistance when required. Our staff provide 24-hour supervision to guarantee the safety and well-being of our residents. Assistance is readily available for activities of daily living such as bathing or dressing. For those requiring help with transfers from one location to another within the community premises or outside it we have trained staff members on hand. Our team ensures proper medication management for all residents as well as providing assistance with meal preparation and service which includes diabetes diets if necessary. Mental wellness programs are also offered to promote emotional well-being.

    Residents can engage in numerous activities that appeal to their interests with concierge services available to make their experience even more enjoyable. Fitness programs are offered to promote exercise and wellness among all residents. Planned day trips allow residents to explore nearby attractions and enjoy new experiences. Resident-run activities give them the opportunity to contribute ideas and create events that foster a sense of community. Additionally, scheduled daily activities are provided to keep residents engaged and entertained.

    Our community is conveniently located near various amenities, with 3 cafes, 3 parks, 11 pharmacies, 11 physicians' offices, 17 restaurants all within close proximity. In addition, we have transportation services nearby as well as places of worship, theaters and hospitals in the area for convenience and peace of mind.

    At Sapphire Nursing at Wappingers, we strive to provide a nurturing and vibrant environment where our residents can thrive. With our extensive amenities and caring staff members, we are dedicated to ensuring that our residents receive the support they need while living a fulfilling lifestyle.

    Nearby Places of Interest

    Restaurants

    • County Fare (0.3 miles)
    • McDonald's (0.3 miles)
    • Longobardi's Restaurant (0.5 miles)
    • Café Con Leche (0.5 miles)
    • Heritage Food and Drink (1 miles)
    • Olive Garden (2.4 miles)
    • Casa Vallarta Mexican Restaurant (3.9 miles)

    Pharmacies

    • Walgreens (0.3 miles)
    • Rite Aid (0.5 miles)
    • Target Pharmacy (2 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (2.8 miles)
    • Medicap Pharmacy (4.1 miles)
    • Neustat Medical Supply (4.2 miles)

    Physicians

    • Goyal Ameet (0.5 miles)
    • Impastato Robert MD-Orthopedic Associates (1.7 miles)
    • Sheehy Mary Rita Optometrist (2 miles)
    • Elite Dental Group (4.5 miles)
    • The Heart Center, a division of Hudson Valley Cardiovascular Practice, P.C. Fishkill (4.6 miles)
    • J. Bieber Oral And Maxillofacial Surgery (4.7 miles)
    • TLC Pediatrics (4.8 miles)

    Parks

    • Bowdoin Park (1.4 miles)
    • Macghee Park (4.3 miles)
    • Cluett Schantz Memorial Park (4.7 miles)
    • Greenvale Park (5.5 miles)
    • Hopewell Recreational Center (5.8 miles)
    • Julies Jungle (6.8 miles)

    Places of Worship

    • Chapel of Sacred Mirrors (1.4 miles)
    • Poughkeepsie United Methodist Church (5.8 miles)
    • St John the Evangelist Roman Catholic Church (6.5 miles)

    Transportation

    • Metro North - New Hamburg Train Station (1.7 miles)

    Theaters

    • Regal Galleria Mall (2.2 miles)
    • Story Screen Beacon Theater (6.9 miles)

    Cafes

    • Panera Bread (2.3 miles)
    • Starbucks (4.6 miles)
    • Panera Bread (4.6 miles)
    • Bank Square Coffeehouse (6.7 miles)
    • Crafted Kup (6.8 miles)
    • Big Mouth Coffee Roasters (6.8 miles)
    • Trax Espresso (6.8 miles)

    Hospitals

    • Castle Point VA Hospital (4.3 miles)
    • Saint Francis Hospital (5.3 miles)
    • Dr Bromley at Premier Podiatry of Hudson Valley (6.9 miles)

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