Avalon Assisted Living

Pros

• William Pisani appreciates the care and support his brother receives at Avalon, noting that the staff is always friendly and welcoming during their visits.
• A reviewer expresses satisfaction with the pleasant and homey atmosphere of Avalon, highlighting the cleanliness of the rooms and positive experiences with the food.
• Another reviewer acknowledges that Avalon provides a warm environment for residents, with friendly and accommodating staff that strive to create a homelike existence.
• A mother describes her positive experience with Avalon’s adult day care program, praising the caring and attentive nature of the staff.
• A visitor remarks on how welcoming and friendly the staff at Avalon are, creating a comfortable atmosphere for both residents and families.

Cons

• The facility has gone downhill over the past few years, with horrible food and understaffed, rude personnel.
• The administrator is unresponsive to concerns and treats the facility as a business rather than a care environment.
• Residents' rooms are not cleaned daily, leading to poor housekeeping standards.
• Staff members often appear unprofessional and spend their shifts on their phones instead of attending to residents.
• Many residents are fed sandwiches for dinner regularly, indicating a lack of proper meal preparation.
• The place is described as filthy, with damp carpets and water stains on ceilings.
• Semi-private rooms are very small, resembling dormitory-style living conditions.
• Visitors report that staff are friendly only in front of guests but rude to residents when alone.
• Overall community activities are lacking, contributing to a sense of neglect regarding resident engagement and well-being.

Review

The Avalon Assisted Living and Wellness Center has elicited mixed reviews from residents and their families, revealing a stark divide in experiences that point to significant issues regarding quality of care, staff attitudes, and overall facility conditions. On one hand, some families express satisfaction with the environment, describing it as warm and friendly. These positive reviewers highlight the caring nature of the staff and the various amenities available, such as activities, a salon, and even spa services. For instance, one family noted that their loved one had been happy there for over 14 years, frequently mentioning the positive interactions with the staff and administrators.

Conversely, other reviews paint a dismal picture of Avalon’s operations. Many complaints revolve around inadequate staffing levels leading to poor service delivery. A particularly concerning incident shared by one reviewer involved an elderly resident facing dangerous unsanitary conditions after another resident—who was not mentally fit—soiled her living space. The reviewer expressed outrage over the negligence displayed by both cleaning staff and management when no follow-up or apology was offered after this distressing event. The unresponsiveness of management appears to be a recurring theme; multiple users reported difficulties in getting timely responses from administrators for their concerns.

Food quality is another point of contention among residents' families; several have voiced dissatisfaction with meals being subpar—a phenomenon described as "horrible." One review specifically mentioned that sandwiches are served for dinner every night, indicating a lack of variety or nutritional balance in dining options. This raises questions about how well dietary needs are addressed within Avalon’s meal planning processes.

Facility cleanliness also appears to be an ongoing issue at Avalon. Some reviews criticize housekeeping standards, noting that resident rooms are cleaned infrequently—sometimes only once monthly—and common areas like dining rooms require deep cleaning due to neglect. Such observations give rise to further concerns about health and hygiene within the premises. Notably, comments regarding damp carpets and water stains on ceilings suggest that maintenance may not be prioritized or adequately managed.

However, despite these glaring criticisms from certain families detailing unhealthy conditions and insufficient support for residents' needs, there remain voices praising Avalon’s atmosphere as welcoming. Some mention that while the building might feel outdated or cramped—especially semi-private rooms likened to campus dormitories—the warmth exhibited by many staff members can make up for physical inadequacies in some instances.

Ultimately, prospective residents must weigh these competing narratives when considering Avalon for assisted living. While some individuals report joyful experiences filled with happy memories built among attentive caregivers supporting them through years of residency, others caution against leaving vulnerable loved ones in what appears to be an increasingly problematic environment marked by administrative indifference and unhygienic living conditions. This juxtaposition illustrates the variability inherent in senior living facilities where individual experiences can differ drastically based on numerous factors including location within the community and specific interactions with staff members.

This part of Wappingers Falls, New York, offers a range of amenities that cater to senior living. In terms of dining options, there are several restaurants nearby such as Casa Vallarta Mexican Restaurant, Poughkeepsie Steakhouse, and Olive Garden for those who enjoy dining out. In terms of healthcare, there are several physicians and pharmacies within a short distance, including Sheehy Mary Rita Optometrist and Rite Aid. Additionally, there are parks like Macghee Park and Greenvale Park for leisurely walks or outdoor activities. For entertainment, there is the Regal Galleria Mall theater nearby. In case of emergencies, Saint Francis Hospital is only a short drive away. The area also offers convenient transportation options with the Metro North - New Hamburg Train Station in close proximity. Overall, this part of Wappingers Falls provides a comfortable and convenient environment for seniors to live in.

Restaurants

• Casa Vallarta Mexican Restaurant (0.9 miles)
• Poughkeepsie Steakhouse (1.9 miles)
• Olive Garden (2 miles)
• McDonald's (2.5 miles)
• Longobardi's Restaurant (2.7 miles)
• McDonald's (2.9 miles)
• Café Con Leche (2.9 miles)

Physicians

• Sheehy Mary Rita Optometrist (1.1 miles)
• Impastato Robert MD-Orthopedic Associates (2.1 miles)
• Goyal Ameet (3.2 miles)
• Elite Dental Group (3.6 miles)
• Arland Mark Ima Industrial Medicine Association (4 miles)
• Doctors Gerber & Bromley (4.7 miles)
• Center For Body Contouring (4.7 miles)

Parks

• Macghee Park (1.3 miles)
• Greenvale Park (2.9 miles)
• Bowdoin Park (3.8 miles)
• Cluett Schantz Memorial Park (4.9 miles)
• Hopewell Recreational Center (5 miles)
• James Baird State Park (5.9 miles)
• Walkway Over the Hudson State Historic Park (6.3 miles)

Pharmacies

• Rite Aid (1.7 miles)
• Walgreens (2 miles)
• Target Pharmacy (2.3 miles)
• Neustat Medical Supply (2.5 miles)
• Rite Aid (2.7 miles)
• Walgreens (2.8 miles)
• Walgreens (3.4 miles)

Cafes

• Panera Bread (2 miles)
• Crafted Kup (4.7 miles)
• The Poughkeepsie Grind (6.2 miles)

Theaters

• Regal Galleria Mall (2.3 miles)

Places of Worship

• Poughkeepsie United Methodist Church (3.3 miles)
• Chapel of Sacred Mirrors (4.5 miles)

Hospitals

• Saint Francis Hospital (4.1 miles)
• Dr Bromley at Premier Podiatry of Hudson Valley (4.7 miles)
• Health Quest Urgent Care, part of Nuvance Health (4.9 miles)
• Pre-Surgical Registration (5.5 miles)
• Pitel Mark L Pc Dentist (5.5 miles)
• Saint Francis Hospital and Health Centers (5.8 miles)

Transportation

• Metro North - New Hamburg Train Station (4.7 miles)