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Diamond Hill Nursing And Rehabilitation Center in Troy, NY

Diamond Hill Nursing And Rehabilitation Center is a nursing home community in Troy, NY.

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Diamond Hill Nursing And Rehabilitation Center in Troy, NY

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  • Interior

    Two elderly individuals sharing a light-hearted moment indoors, with one seated in a wheelchair.

  • Outdoors

    Two women tending to plants in a garden, both wearing masks.

  • Decor

    A hospital room with a bed next to a window, featuring curtains and a lamp.

  • Building

    A beautiful rainbow arcs over a parking lot beside a building on a cloudy day.

  • Dining

    A small dining table with two chairs, adorned with a flower pot, positioned near a large window offering an outdoor view.

  • Outdoor

    A caregiver assists an elderly woman using a walker as they enter a building.

  • Lobby

    A stylish and modern lobby area featuring a mix of comfortable seating and elegant decor.

  • Office

    Two women working at a reception desk, one on the phone and the other reviewing a book.

  • Healthcare

    A patient stands proudly with two healthcare professionals during a rehabilitation session.

  • Recreation

    Participants enjoying a fun foam stick activity in an indoor setting.

100 New Turnpike Road, Troy, NY 12182

For more information about senior living options: (866) 208-4318

3.3 from 107 reviews
5 stars
54
4 stars
8
3 stars
3
2 stars
1
1 stars
41

Overall Review of Diamond Hill Nursing And Rehabilitation Center

common 22 reviews mention this

Staff care feels inconsistent

Residents and families describe both very caring staff and moments when staff feel unavailable.

Many reviews praise staff members as friendly, caring, and responsive, including specific praise for nurses, CNAs, and therapy support. A smaller set of reviews paints the opposite picture, describing rude or condescending interactions and trouble getting help when needed. Some reviewers also say issues improved after speaking with administration, suggesting a pattern that can vary by shift or circumstance.

caveat 18 reviews mention this

Cleanliness is a major concern

Multiple reviews raise serious concerns about cleanliness and odors inside the facility.

Several residents and visitors describe dirty conditions, unpleasant smells, and laundry or linen that did not appear clean. Other comments mention specific areas such as rooms, floors, and privacy curtains, and some describe stronger issues like reports of urine odors. Because these comments recur across different reviews, cleanliness stands out as the biggest recurring negative theme.

common 7 reviews mention this

Therapy support gets praise

Physical and occupational therapy is frequently described as helpful and patient.

A number of reviews credit PT and OT teams with helping residents make progress, including people recovering from orthopedic issues and other stays for rehab. Reviewers describe therapists as thorough, consistent, and encouraging, and some say sessions went well. While not every review discusses therapy, the ones that do are largely positive.

common 5 reviews mention this

Food quality is mixed

Dining reviews are split between praise for meals and complaints about what was served.

Some reviewers describe the food as delicious or say dining needs were handled without major dietary problems. Others report the food being bad or not meeting expectations, and one mentions menu items not being available. The community is positioned as offering restaurant-style dining, and reviews reflect that the experience can vary day to day.

  • A small dining table with two chairs, adorned with a flower pot, positioned near a large window offering an outdoor view.
caveat 5 reviews mention this

Staffing and call-bell delays

Some reviews say call-bell response and staffing levels can be slow.

A few reviews describe short staffing and longer waits when calling for nurses or asking for help. One visitor reports a long delay for responding to a call bell, and another review describes being short-staffed during a weekend period. Even among otherwise positive reviews, the negative mentions focus on being unable to get timely assistance.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Albany Cty (8 miles away) Albany Cty (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.7 miles)
  • Marra's Pharmacy (2.4 miles)
  • Rite Aid (3.8 miles)
  • Walgreens (4.7 miles)
  • Rite Aid (4.9 miles)
  • Walgreens (5.1 miles)
  • CVS Pharmacy (5.8 miles)

Physicians

  • Cohoes Family Health Center (2.2 miles)
  • Northeast Health (4 miles)
  • Troy Medical Group (4.1 miles)
  • Ophthalmic Consultants of The Captial Region (4.1 miles)
  • Capital Imaging (4.7 miles)
  • Shaker Pediatrics PC (4.9 miles)
  • Kansas Eye Surgery Associates (5.1 miles)

Restaurants

  • BYE-i Brewing (2.3 miles)
  • Sonic Drive-In (3.8 miles)
  • Brown's Brewing Company (4.1 miles)
  • Guptill's Coney Express (4.2 miles)
  • Rare Form Brewing Company (4.6 miles)
  • Country Drive-In (4.8 miles)
  • McDonald's (4.9 miles)

Hospitals

  • Seton Auxiliary (3.5 miles)
  • Samaritan Hospital (4.1 miles)
  • The Eddy (9 miles)
  • The Pain Management Center At Albany Memorial Hospital (9.3 miles)

Cafes

  • Starbucks (3.8 miles)
  • Starbucks (5.9 miles)
  • Starbucks (6.7 miles)
  • Mocha Lisa's Caffe (7.5 miles)
  • Starbucks (7.5 miles)
  • Uncommon Grounds (7.6 miles)
  • Starbucks (8.1 miles)

Parks

  • Colonie Town Park (4.2 miles)
  • Riverfront Park (4.4 miles)
  • Clifton Gardens Park (7.2 miles)
  • The Crossings of Colonie (8.4 miles)
  • Miracle Playground (8.4 miles)

Places of Worship

  • St Anthony of Padua Church (4.6 miles)
  • Grace Fellowship (5.1 miles)
  • St Edward's Church (8.5 miles)
  • Hindu Temple Society (8.5 miles)

Transportation

  • Terminal B (8 miles)
  • Albany International Airport (ALB) (8.1 miles)
  • Southwest Airlines (8.1 miles)
  • National Car Rental (8.1 miles)

Frequently Asked Questions

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