Eger Health Care And Rehabilitation Center
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140 Meisner Avenue, Staten Island, NY 10306
For more information about senior living options: (844) 490-3973
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The facility is located in a beautiful area on a hill, providing a picturesque setting for residents. Many reviewers noted that the staff at Eger Health Care and Rehabilitation Center are friendly and caring, with some specific mentions of compassionate aides. Residents have access to various activities, including bingo games, rehabilitation sessions, and outdoor seating options. The rooms were reported to be clean, contributing to an overall sense of well-being in the environment. Some families expressed satisfaction with the care their loved ones received, mentioning that residents were clean and happy during visits.
The facility is extremely understaffed and filthy, with patients often left waiting for assistance. Many residents reported that their calls for help went unanswered for hours. The quality of food served is poor, with some meals described as inedible. Staff members displayed rudeness and a lack of willingness to assist residents. Patients received inadequate care, with one resident left sitting in feces for hours due to unresponsive staff. The facility was criticized for being noisy at night, disrupting patients' rest. Several complaints mentioned the lack of compassion from nurses and aides, leading to feelings of neglect. The rehabilitation services were deemed insufficient, with therapists spending minimal time with patients and providing little value in exercises. There were reports of incompetent medical staff making serious mistakes without checking patient records or previous tests. Overall dissatisfaction was expressed regarding the overall treatment and environment within the facility, despite its appealing exterior.A Critical Examination of Eger Health Care and Rehabilitation Center: A Mixed Bag of Experiences
Eger Health Care and Rehabilitation Center, nestled in a picturesque setting on Staten Island, presents a juxtaposition of beauty and disappointment as reflected through various resident reviews. While some residents and their families highlight the facility?s appealing exterior and attempts at fostering a vibrant community atmosphere, others reveal alarming issues regarding care quality, staff shortages, and management practices that have left many feeling disillusioned.
On one hand, several reviewers commend Eger for its clean facilities and daily activities designed to enhance residents' quality of life. Descriptions of bingo games, physical therapy sessions, and outdoor seating areas contribute to an image where residents can engage socially while receiving essential rehabilitation services. Families note that certain staff members stand out for their dedication and compassion; one review particularly mentions "Hope," who was deemed exceptionally kind. For those whose loved ones can afford it or qualify for Medicaid, some believe Eger offers good value compared to other options on Staten Island.
Despite these positive aspects, numerous families voice serious concerns about staffing levels at the facility. A recurring theme across the reviews is understaffing?many claim that help is often delayed or nonexistent when needed most. One reviewer recounted a harrowing experience where their loved one waited over two hours for assistance in a desperate situation. Other accounts depict scenarios where patients sat unattended for lengthy periods after calling for help, leading to feelings of neglect among both patients and families. Such reports shed light on an alarming insufficiency in responsive care within what should be a supportive environment.
Moreover, there are stark criticisms regarding the quality of food provided to residents?a topic which has sparked considerable dissatisfaction among family members. Several reviewers describe meals as inadequate or even inedible, with insufficient portions prompting families to supplement with outside food sources. These sentiments reflect broader concerns about how well the facility caters not only to medical needs but also to basic dietary requirements essential for recovery and overall health.
The negative experiences extend beyond just staffing issues; further complaints focus on instances of rude behavior from certain staff members that have left patients feeling insulted or devalued. Allegations surface concerning poor interaction between some healthcare providers and residents?one family recounts an incident where an aide displayed insensitivity during patient transfers leading to additional harm rather than support. Such interactions contribute significantly to the emotional toll experienced by families entrusting their loved ones' care into Eger's hands.
Additionally, serious accusations relating to clinical oversight mar the reputation of this facility. Some reviewers express frustrations with medical decisions made by attending doctors who appeared dismissive or misinformed regarding patient conditions?an unsettling reality when patients require thorough assessments based on recent tests and evaluations. In contrast to claims about cleanliness noted by some residents visiting at random times, others insist upon witnessing negligence firsthand during frequent visits that revealed ongoing inadequacies.
In conclusion, Eger Health Care and Rehabilitation Center illustrates the complexities faced by long-term care facilities striving for excellence amidst operational hurdles such as understaffing and inconsistent management practices. While there are commendable aspects regarding its aesthetics and certain dedicated staff members aiming to uplift resident experiences through activities and social engagement opportunities, it is impossible to overlook significant deficiencies in caregiving that could jeopardize patient well-being. The weight of mixed reviews underscores the importance of prospective clients thoroughly researching any facility before making critical healthcare decisions?a task that demands thoughtful consideration given the inherent vulnerabilities associated with placing loved ones into assisted living environments.
378 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years. Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed. VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Newark International (8 miles away) John F Kennedy International (19 miles away) LaGuardia (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Personal care assistantsPersonal care assistants are essential for seniors as they provide assistance with daily tasks, such as dressing, bathing, and medication management. They offer crucial support and companionship to help seniors maintain independence and quality of life in their own homes or in senior living communities.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Eger Health Care and Rehabilitation Center in Staten Island, NY is a premier assisted living community offering a range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and welcoming environment with fully furnished accommodations.
Residents have access to various amenities, including an on-site beautician and beauty salon for convenient personal grooming. They can enjoy their favorite TV programs with cable or satellite TV in their private rooms. Community-operated transportation is available for easy access to nearby locations, while a computer center allows residents to stay connected and engaged.
Meals are served in a pleasant dining room with restaurant-style dining, offering nutritious options that cater to special dietary restrictions such as diabetes diets. Housekeeping services ensure cleanliness and tidiness throughout the community. For leisure activities, residents can relax in the outdoor space or explore the small library. A gaming room provides entertainment options, and there is also a fitness room for those who want to stay active.
The staff at Eger Health Care and Rehabilitation Center provide comprehensive care services 24/7, including assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures proper administration of medications. Physical therapy is available on-site to help residents maintain their mobility and well-being. The mental wellness program supports emotional health.
The community offers move-in coordination assistance for a smooth transition into the facility. Financial aid and financing advice are available for those who need assistance with payment options. Transportation arrangements are provided both for non-medical needs as well as doctor's appointments. VA Benefits Consultation is also offered for eligible veterans.
With nearby cafes, parks, pharmacies, physicians' offices, restaurants, and theaters, residents have convenient access to various amenities and entertainment options outside the community.
Overall, Eger Health Care and Rehabilitation Center offers a comprehensive range of amenities and care services in a comfortable setting designed to enhance the well-being of its residents.
Eger Health Care And Rehabilitation Center is located at 140 Meisner Avenue, Staten Island, NY 10306 in Richmond County, New York
Eger Health Care And Rehabilitation Center on seniors.fyi includes 3 photos including images showing trees, park, nature, outdoor, garden, building, entrance, architecture, and more.
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