Eger Health Care And Rehabilitation Center

Pros

• The facility is located in a beautiful area on a hill, providing a picturesque setting for residents.
• Many reviewers noted that the staff at Eger Health Care and Rehabilitation Center are friendly and caring, with some specific mentions of compassionate aides.
• Residents have access to various activities, including bingo games, rehabilitation sessions, and outdoor seating options.
• The rooms were reported to be clean, contributing to an overall sense of well-being in the environment.
• Some families expressed satisfaction with the care their loved ones received, mentioning that residents were clean and happy during visits.

Cons

• The facility is extremely understaffed and filthy, with patients often left waiting for assistance.
• Many residents reported that their calls for help went unanswered for hours.
• The quality of food served is poor, with some meals described as inedible.
• Staff members displayed rudeness and a lack of willingness to assist residents.
• Patients received inadequate care, with one resident left sitting in feces for hours due to unresponsive staff.
• The facility was criticized for being noisy at night, disrupting patients' rest.
• Several complaints mentioned the lack of compassion from nurses and aides, leading to feelings of neglect.
• The rehabilitation services were deemed insufficient, with therapists spending minimal time with patients and providing little value in exercises.
• There were reports of incompetent medical staff making serious mistakes without checking patient records or previous tests.
• Overall dissatisfaction was expressed regarding the overall treatment and environment within the facility, despite its appealing exterior.

Review

A Critical Examination of Eger Health Care and Rehabilitation Center: A Mixed Bag of Experiences

Eger Health Care and Rehabilitation Center, nestled in a picturesque setting on Staten Island, presents a juxtaposition of beauty and disappointment as reflected through various resident reviews. While some residents and their families highlight the facility?s appealing exterior and attempts at fostering a vibrant community atmosphere, others reveal alarming issues regarding care quality, staff shortages, and management practices that have left many feeling disillusioned.

On one hand, several reviewers commend Eger for its clean facilities and daily activities designed to enhance residents' quality of life. Descriptions of bingo games, physical therapy sessions, and outdoor seating areas contribute to an image where residents can engage socially while receiving essential rehabilitation services. Families note that certain staff members stand out for their dedication and compassion; one review particularly mentions "Hope," who was deemed exceptionally kind. For those whose loved ones can afford it or qualify for Medicaid, some believe Eger offers good value compared to other options on Staten Island.

Despite these positive aspects, numerous families voice serious concerns about staffing levels at the facility. A recurring theme across the reviews is understaffing?many claim that help is often delayed or nonexistent when needed most. One reviewer recounted a harrowing experience where their loved one waited over two hours for assistance in a desperate situation. Other accounts depict scenarios where patients sat unattended for lengthy periods after calling for help, leading to feelings of neglect among both patients and families. Such reports shed light on an alarming insufficiency in responsive care within what should be a supportive environment.

Moreover, there are stark criticisms regarding the quality of food provided to residents?a topic which has sparked considerable dissatisfaction among family members. Several reviewers describe meals as inadequate or even inedible, with insufficient portions prompting families to supplement with outside food sources. These sentiments reflect broader concerns about how well the facility caters not only to medical needs but also to basic dietary requirements essential for recovery and overall health.

The negative experiences extend beyond just staffing issues; further complaints focus on instances of rude behavior from certain staff members that have left patients feeling insulted or devalued. Allegations surface concerning poor interaction between some healthcare providers and residents?one family recounts an incident where an aide displayed insensitivity during patient transfers leading to additional harm rather than support. Such interactions contribute significantly to the emotional toll experienced by families entrusting their loved ones' care into Eger's hands.

Additionally, serious accusations relating to clinical oversight mar the reputation of this facility. Some reviewers express frustrations with medical decisions made by attending doctors who appeared dismissive or misinformed regarding patient conditions?an unsettling reality when patients require thorough assessments based on recent tests and evaluations. In contrast to claims about cleanliness noted by some residents visiting at random times, others insist upon witnessing negligence firsthand during frequent visits that revealed ongoing inadequacies.

In conclusion, Eger Health Care and Rehabilitation Center illustrates the complexities faced by long-term care facilities striving for excellence amidst operational hurdles such as understaffing and inconsistent management practices. While there are commendable aspects regarding its aesthetics and certain dedicated staff members aiming to uplift resident experiences through activities and social engagement opportunities, it is impossible to overlook significant deficiencies in caregiving that could jeopardize patient well-being. The weight of mixed reviews underscores the importance of prospective clients thoroughly researching any facility before making critical healthcare decisions?a task that demands thoughtful consideration given the inherent vulnerabilities associated with placing loved ones into assisted living environments.

Parks

• Great Kills Park (1 miles)
• Clove Lakes Park (3 miles)
• Clove Lakes Park Playground (3.3 miles)
• Silver Lake Park Tennis Courts (3.7 miles)
• Silver Lake Park (3.8 miles)
• Wolfe's Pond Park (5.1 miles)
• Bloomingdale Park (5.1 miles)

Restaurants

• Precious Island Dim Sum (1.2 miles)
• Heartland Bagels (1.9 miles)
• Villa Monte Pizzeria & Restaurant (3.7 miles)
• Bond Street Cafe (7.4 miles)
• Coney Island Brewing Co (7.7 miles)
• Nathan's Famous (7.8 miles)
• """"""Nathan's Famous"""""" (7.9 miles)

Theaters

• Alamo Drafthouse Staten Island (1.3 miles)
• AMC DINE-IN Staten Island 11 (1.9 miles)
• 2198 Amc Jersey Garden (5.9 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (2 miles)
• Starbucks (2.3 miles)
• Starbucks (6.8 miles)
• Dunkin (8 miles)
• Judy's (8.2 miles)
• Wegmans Food Markets (9 miles)

Pharmacies

• Target Pharmacy (1.9 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.7 miles)

Physicians

• AdvantageCare Physicians (4 miles)
• Leading Lasik Center (6.1 miles)
• Costco Optical (8.3 miles)
• Premier Urology Group (9.8 miles)

Transportation

• MTA Subway - 59th St (7.3 miles)
• MTA Subway - Coney Island/Stillwell Ave (7.8 miles)
• American Airlines Admirals Club (7.9 miles)
• NJT - Rahway Station (7.9 miles)
• Delta Sky Club (7.9 miles)
• Terminal A (7.9 miles)
• TSA PreCheck (8 miles)

Hospitals

• NYU Langone Hospital Brooklyn (7.4 miles)
• Maimonides Medical Center (8.1 miles)
• Hackensack Meridian Health Raritan Bay Medical Center (9 miles)