Schenectady Center For Rehabilitation And Nursing

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  • Interior

    A spacious, well-lit lobby with a stone fireplace and comfortable seating areas.
  • Decor

    A hospital room with a single bed, chairs, and decor.
  • Architecture

    A modern residential house with large windows and a brick facade.
  • Bedroom

    A clean and neatly arranged hospital room with a bed and furniture.
  • Kitchen

    An elderly person receiving assistance from a caregiver in the kitchen.
  • Seating Area

    Spacious lobby with a comfortable seating area, featuring a central fireplace and elegant furniture.
  • Healthcare

    A physical therapy session with a patient supported by two therapists.

Schenectady Center For Rehabilitation And Nursing

526 Altamont Avenue, Schenectady, NY 12303

For more information about senior living options: (844) 490-3973

2.9 from 100 reviews
5 stars
38
4 stars
8
3 stars
3
2 stars
5
1 stars
46

Skilled Nursing Facility

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    Overall Review of Schenectady Center For Rehabilitation And Nursing

    Pros

    • pro Richard at the front desk was consistently attentive, ensuring someone answered calls and connected families with the right staff.
    • pro He greeted visitors warmly, remembered details about patients, and advocated for their needs.
    • pro He assisted with discharge by bringing belongings to transport.
    • pro The rehab department is described as lovely, with staff who are extremely knowledgeable and supportive.
    • pro The patient's mother reportedly received great care during earlier stays.

    Cons

    • pro They felt the facility was drastically short-staffed and inattentive to patients.
    • pro They described the nursing and supervisory staff as unresponsive, with poor communication and few callbacks.
    • pro They observed that the overall quality of care had declined over the years and is a disgrace to the elderly healthcare system.
    • pro They recounted a grandmother's fall with no safety mats, followed by her death, implying neglect and safety failures.
    • pro They reported long waits for basic needs like bathroom assistance and medications not administered on time.
    • pro They criticized the food quality and meal service as substandard (e.g., dry meals, serving others' food, lack of clean dishes).
    • pro They highlighted safety concerns, including lack of rails, alarm pads, and high patient-to-staff ratios.
    • pro They urged health department intervention or investigation due to persistent neglect and unsafe conditions.

    Review

    Across multiple first-hand accounts, the Schenectady Center and the adjoining Schenectady Rehabilitation Center accumulate a troubling picture of staffing shortages, inconsistent care, and serious communication gaps. Families describe a facility where the volume of patients far outpaces the ability of caregivers to help, leaving loved ones underserved on a daily basis. While there are occasional mentions of kindness from certain staff members, the overarching narrative portrays a system stretched thin, with safety and attentiveness sometimes sacrificed in the process.

    One family spoke about a mother who has been hospitalized for several days and is now seeking a transfer because the care environment feels unreliable and under-resourced. The relative's experience mirrors a broader pattern: calls and messages are often not returned, and during visits the family struggled to get clear answers or any meaningful engagement from nurses and supervisors. In stark contrast to this, Richard at the front desk emerged as a rare exception - a consistently attentive presence who greeted the family warmly, tracked down the right person to answer questions, and even assisted with discharge logistics when mobility was challenging. His dedication stood out as a bright spot in an otherwise difficult environment, leaving the family hopeful that someone with his level of involvement and advocacy would remain part of the staff.

    Other accounts have a stronger, more troubling tone. An extended family describes a long history of care concerns at the same facility, noting that the quality of care has "markedly decreased over the years" and that communication between nursing staff and supervisors is severely lacking. The reviewers repeatedly mention being left without timely updates, with calls that go unanswered and no one available to provide necessary information during visits. The frustration is palpable, and the sentiment is reinforced by frequent mentions of dismissive or indifferent attitudes from the staff when addressing family concerns.

    The most grievous allegations concern two separate residents who navigated the facility's long-term care environment. One grandmother, admitted for rehabilitation, reportedly declined physically not because she refused therapy but because the care plan failed her repeatedly. She was described as having to wait for help with basic needs, and there were repeated instances of meals and hydration not being properly attended to. Family members witnessed a decline in her ability to participate in activities she previously managed, culminating in a situation where she could no longer ambulate and was left with untreated or inadequately addressed needs. The most shocking detail shared was finding her in a vulnerable state with a cold plate of mashed potatoes nearby, and the day before discharge placing her in Hospice, with her passing occurring less than a day later. The family emphasizes that the facility charged a high daily rate and questions the adequacy of the oversight and responsiveness in the weeks leading up to the decline.

    Another serious account concerns a brother-in-law transferred for rehab related to lung cancer and COPD. The care described in this case is marked by neglect of basic safety and respiratory needs: oxygen was finally insisted upon after family members demanded it, back pain was ignored for an extended period, and there was a failure to keep him properly positioned for breathing assistance. The patient reportedly did not have side rails or an alarm system, and a prolonged period elapsed before someone checked on him after he became unable to move or walk. When he did die, the family suggested that the circumstances surrounding his passing warranted much closer scrutiny of procedures and policies at the Schenectady Rehabilitation Center.

    There are additional voices echoing similar grievances about the atmosphere and treatment within the Rehabilitation Center itself. One family, referencing their mother-in-law, described a combination of subpar care, unprofessional communication, and a sharp mismatch between the care staff's demeanor and the importance of the patient's well-being. They noted that care could be "bare minimum" at times and that the way staff spoke to patients could border on disrespectful. The family warned that such behavior undermines trust and can have a real impact on a patient's willingness to engage in treatment or accept help.

    A recurring thread ties several testimonials together: the longing for more consistent, attentive, and compassionate care. In contrast to the negative experiences, one reviewer acknowledges that the rehab department staff were "lovely" and knowledgeable, suggesting a division within the facility where some teams are performing competently while others are overwhelmed or failing to meet basic standards. The stark divergence between departments - the rehab unit praised for its expertise and the long-term care units criticized for lax oversight - adds to a sense of internal inconsistency that families say is harming residents and eroding confidence in the facility as a whole.

    Even as families paint a bleak picture, they call attention to systemic issues that go beyond individual staff behavior. They argue that long-term care units seem to be shrinking, with shortages in staffing contributing to delayed assistance, limited responsiveness, and a troubling lack of accountability. There are calls for external intervention, with some families specifically urging health department oversight and investigation into the facility's procedures, safety protocols, and overall approach to patient care. Against this backdrop, the only consistently positive note often comes from a few dedicated frontline staff members who go above and beyond to meet patients' and families' needs.

    Taken together, the collection of experiences conveys a sense of urgency around the need for reform and closer supervision at Schenectady Center and Schenectady Rehabilitation Center. The accounts point to a facility that has capacity for compassionate care in some units while struggling under staffing pressures and communication breakdowns in others. Families urge transparency, accountability, and a renewed commitment to patient safety, dignity, and timely communication. They emphasize that while there may be individuals who care deeply and work hard to help, the overall environment must change to ensure that all residents receive reliable, respectful, and comprehensive care tailored to their needs.

    Features

    Housing

    • 240 resident community capacity 240 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Albany Cty (7 miles away) Albany Cty (7 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Schenectady Center for Rehabilitation and Nursing in Schenectady, NY is a vibrant assisted living community that aims to provide its residents with a comfortable and enriching lifestyle. The community offers a wide range of amenities to enhance the residents' quality of life.

    Residents can maintain their personal grooming routines at the on-site beauty salon or catch up on their favorite TV shows with cable or satellite TV in their fully furnished accommodations. They have access to community-operated transportation for their convenience, including transportation arrangements for non-medical purposes and for doctor appointments.

    For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet available. The dining room provides restaurant-style dining, ensuring that residents can enjoy delicious and nutritious meals prepared by the staff according to their special dietary restrictions.

    The community offers numerous spaces designed specifically for relaxation and socialization. There is a fitness room for physical wellness, a gaming room for leisure activities, and a small library for reading enthusiasts. Residents can also spend time outdoors in the garden or other outdoor spaces.

    Housekeeping services are provided to ensure that residents can focus on enjoying their time at the community instead of worrying about household chores. Move-in coordination is available to assist new residents with the transition process.

    In terms of care services, the Schenectady Center for Rehabilitation and Nursing offers 24-hour call system and supervision to ensure residents' safety and well-being. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is also provided to help residents stay on track with their medication schedules.

    The community values mental wellness and provides a dedicated program to support residents' emotional well-being. In addition to engaging in activities offered by the community's concierge services and scheduled daily activities, residents can participate in fitness programs or take part in planned day trips organized by the staff. The community encourages resident involvement by facilitating resident-run activities.

    The Schenectady Center for Rehabilitation and Nursing is conveniently located near various amenities. There are two cafes, one park, nine pharmacies, seven physicians' offices, 15 restaurants, and one transportation option nearby. Additionally, three hospitals are in close proximity to ensure residents have easy access to medical care if needed.

    Overall, the Schenectady Center for Rehabilitation and Nursing provides a comprehensive assisted living community experience that promotes independence, well-being, and engagement for its residents.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • CVS Pharmacy (1.4 miles)
    • Walgreens (2 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.1 miles)
    • Market 32 by Price Chopper (2.2 miles)
    • CVS Pharmacy (2.4 miles)

    Restaurants

    • Ferrari's Ristorante (1 miles)
    • Wendy's (1.7 miles)
    • Burger King (1.8 miles)
    • KFC (1.9 miles)
    • Druthers Brewing Company (2.4 miles)
    • The Shaker And Vine (2.4 miles)
    • Tops American Grill, Bakery & Bar (2.5 miles)

    Cafes

    • Starbucks (1 miles)
    • Villa Italia (1.6 miles)
    • Panera Bread (5.4 miles)
    • Starbucks (6.7 miles)
    • Panera Bread (7.8 miles)
    • Panera Bread (8 miles)
    • Starbucks (8.2 miles)

    Physicians

    • Fox & Schingo Plastic Surgery (1.2 miles)
    • Ortho NY (1.6 miles)
    • Capitalcare Medical Group (2.1 miles)
    • Schenectady Urological Associates PC (2.8 miles)
    • ImageCare Niskayuna (3.4 miles)
    • Capital Care Family Practice Guilderland (4.5 miles)
    • Center For Sports Medicine (4.5 miles)

    Transportation

    • Schenectady Amtrak Station (1.8 miles)
    • National Car Rental (6.9 miles)
    • Albany International Airport (ALB) (6.9 miles)
    • Terminal B (6.9 miles)
    • Southwest Airlines (6.9 miles)

    Hospitals

    • Ellis Hospital (2.2 miles)
    • Sunnyview Rehabilitation Hospital (2.3 miles)
    • Bellevue Woman's Care Center (2.6 miles)

    Parks

    • Collins Park (3 miles)
    • Indian Meadows Park (6.5 miles)
    • Cook Playground (7.6 miles)
    • Clifton Gardens Park (8.4 miles)

    Places of Worship

    • Astral Journeys Center (7.6 miles)
    • St Edward's Church (8 miles)

    Theaters

    • Regal Colonie Center & RPX (8 miles)

    Frequently Asked Questions

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