Information last verified:
600 Mcclellan Street, Schenectady, NY 12304
For more information about senior living options: (844) 490-3973
The nurses are wonderful. The reviewer’s mother is very happy at Ellis Residential. The grandfather has just been discharged after rehab. The grandfather is now home, which is where he belongs.
The call lights were ridiculous and often took 25 minutes to answer. Residents were left sitting in their own feces for over 25 minutes. On the second day, it took 14 minutes for a response to a call light. A nurse allegedly spoke nastily, saying “turn on your grandpa’s light and we will get there when we get there.” An overnight CNA yelled at the patient and then apologized for being harsh. The staff were described as uncaring toward long-term patients, with aides on their phones and the ice machine down for three days. Basic care was lacking, with door cards not checked, snacks not given due to diabetes, no showers for a week, and water sometimes unavailable.Ellis Residential & Rehabilitation Center is best suited for families seeking steady, personable nursing attention within a residential setting, and for seniors who require ongoing daily support more than aggressive, goal-oriented rehab. The strongest positive thread in the feedback is the quality of the nursing staff, with multiple mentions that nurses are wonderful and that a resident can feel genuinely cared for on a daily basis. For families, this can translate into reliable bedside presence and a sense of continuity in daily living. However, those relying on prompt rehab progress, rigorous therapy schedules, and consistently high rehab outcomes should explore alternatives, as several reviews flag uneven rehab experiences and gaps in operational performance.
On the upside, the residential side can offer a sense of stability when nursing care is the priority. Families frequently point to the warmth and attentiveness of nurses, and one reviewer notes a resident’s happiness in this environment, implying that daily interactions with caregiving staff can create a supportive living atmosphere. In practice, that means Ellis may deliver solid basic care, predictable routine, and a familiar staff presence that reduces anxiety for long-term residents who value personal attention over aggressive rehab targets. Yet these gains rest on a fragile base, because the same facility is repeatedly described as lacking in systemic reliability.
The most consequential drawbacks center on responsiveness and overall reliability. Call lights are repeatedly described as slow to be answered, sometimes taking 14 to 25 minutes, with accounts of residents left uncomfortable or unattended during critical moments. Illness or accidents are framed as worsened by delayed assistance, and episodes of staff hostility or curt replies further undermine dignity and safety. Add in reports of aides on phones, aides who seem disengaged, and frequent excuses about staffing, and the environment feels chronically strained. For families with residents who require consistent monitoring or diabetes management, these patterns pose real safety concerns.
Rehab quality emerges as a consistent weakness across multiple accounts. Several reviews allege rehab was not delivered as discussed, with minimal movement, insufficient assistance with basic hygiene, and even prolonged periods without showers or water access. One account ties a rehab stay to grave health outcomes, describing a resident who deteriorated while under care and was ultimately transferred to the ER with serious infections. The strongest caution here is that rehab may not meet expectations for structured, evidence-based therapy, leaving families to compensate outside the facility. These questions about rehab efficacy and daily routine are hard to reconcile with the core promise of an integrated rehab and residential setting.
The key dynamic is that the perceived strength of nursing care does offer some offset to the facility’s most troubling gaps, but not enough to erase them. High-quality nurses can provide essential reassurance, call attention to patient needs, and sustain basic comfort; however, systemic issues, slow responses, inconsistent rehabilitation delivery, stressed administration, and disengaged aides, erode trust and jeopardize safety over time. In practical terms, Ellis can be a viable choice for residents who prize personal nursing attention and a steady daily rhythm, provided the family is prepared to vigilantly supervise operations and escalate concerns when needed. It is not a reliable fit for those whose top priorities are predictable rehab outcomes, rigorous safety standards, and consistently responsive care.
For families weighing Ellis, the prudent path is to treat this as a careful, condition-specific decision rather than a default option. Seek alternatives if rehab efficacy and consistently prompt response times are non-negotiable. If pursuing Ellis, ask direct, concrete questions: what are current nurse-to-resident ratios on day and night shifts; what are the documented call-light response times; how often are hygiene and basic care tasks completed for rehab residents; what process exists to address staffing gaps; and how are infection risks managed day-to-day. Request to review recent state inspections, speak with frontline staff on multiple shifts, and observe a full care cycle during a visit. In the end, Ellis should be considered only when the family is prepared to maintain active oversight, insist on transparent communication, and prioritize nursing quality as the anchor for daily life, while accepting that rehab and administrative reliability may require ongoing compromise.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Albany Cty (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ellis Residential & Rehabilitation Center in Schenectady, NY is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation is available for convenient access to nearby destinations, and a computer center allows residents to stay connected.
The dining room at Ellis Residential & Rehabilitation Center offers restaurant-style dining with delicious meals prepared by the dedicated staff. For fitness enthusiasts, there is a fully equipped fitness room to engage in exercise routines. The facility is also furnished with gaming rooms, gardens, and outdoor spaces where residents can relax and socialize.
Housekeeping services are provided to maintain a clean and organized living environment, while move-in coordination ensures a smooth transition for new residents. Private bathrooms provide privacy and convenience, and small libraries offer opportunities for quiet reading and relaxation. Residents have access to telephones for easy communication with loved ones.
Transportation arrangements are available for non-medical purposes as well as doctor's appointments. A wellness center focuses on promoting the health and well-being of residents, while Wi-Fi/high-speed internet connectivity enables them to stay connected online.
In terms of care services, Ellis Residential & Rehabilitation Center offers round-the-clock call systems and supervision for residents' safety. Qualified staff provides assistance with activities of daily living such as bathing, dressing, transfers, and meal preparation according to special dietary restrictions including diabetes diets. Medication management ensures that residents receive their prescribed medications in a timely manner. A mental wellness program is also in place to address the emotional needs of residents.
Residents at Ellis Residential & Rehabilitation Center can enjoy various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities designed to promote engagement and social interaction. Additionally, the community benefits from being located in close proximity to cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals.
At Ellis Residential & Rehabilitation Center, residents can expect a comfortable and vibrant living environment with an array of amenities and care services that cater to their individual needs.
Ellis Residential & Rehabilitation Center is located at 600 Mcclellan Street, Schenectady, NY 12304 in Schenectady County, New York
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