Kingsway Community in Schenectady, NY

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  • Interior

    An elegantly set dining area with neatly arranged tables and chairs in a well-lit restaurant.
  • Decor

    A cozy living room with a wooden fireplace and elegant decor.
  • Building

    A suburban residential building with classical columns and an American flag.
  • Architecture

    A modern community center entrance illuminated at dusk.
  • Dining

    A neatly set dining table with a white tablecloth and orange napkins in a restaurant.
  • Landscaping

    A beautifully designed community center entrance surrounded by vibrant flowers.
  • Seating Area

    A cozy outdoor seating area with a sunshade, surrounded by greenery and buildings under a partly cloudy sky.
  • Art

    An elderly woman proudly displaying her colorful craft creation featuring a flower.

Kingsway Community in Schenectady, NY

323 Kings Road, Schenectady, NY 12304

For more information about senior living options: (844) 490-3973

3.9 from 22 reviews
5 stars
13
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5

Assisted Living Memory Care Skilled Nursing Facility

Overall Review of Kingsway Community

Pros

  • pro The reviewer calls Kingsway Arms absolutely the cleanest and most professionally run nursing center within a 100-mile radius.
  • pro They are grateful for the staff, noting kindness and respect shown to their father-in-law in his final months.
  • pro They were impressed by the staff's thoughtfulness and sweet nature during visits.
  • pro They describe Kingsway as the top local senior living facility.
  • pro They view Kingsway as a family-owned business where the team pays attention to every resident and creates a family atmosphere.
  • pro They enthusiastically recommend every level of care Kingsway provides.
  • pro They say all Kingsway employees treated their father with respect and dignity, caring for him like a friend and making the family feel part of one.
  • pro They praise the Kingsway Memory Care Center team as excellent, the tour as great, and note the staff are sociable and courteous with many activities and amenities.

Cons

  • pro The staff are not trained; they are deceptive and tell untruths.
  • pro The facility is crooked, with management cutting staff wages to fund raises, leading to chronic short staffing and inadequate resident care.
  • pro The staff are really rude and treat some of their employees badly.
  • pro There is an ignorant mindset toward older residents among the staff, making the reviewer unwilling to place a family member there.
  • pro The reviewer notes a noticeable odor on days with low staffing, indicating cleanliness issues.

Review

Kingsway Community in Schenectady is best suited for families seeking a tightly knit, family?operated continuum of care where residents are likely to feel treated like part of a community. The campus has both memory care and skilled nursing on site, with assisted living options nearby, and a clear emphasis on socialization, activities, and everyday conveniences that reduce family logistics. It appeals to families who prize a warm, relational environment, ongoing personal attention, and the reassurance of a campus that feels like a single, supportive community rather than a string of separate buildings. For seniors who want to stay engaged, connected to activities, and within a familiar local setting, Kingsway often checks those boxes.

On the plus side, the facility earns strength for cleanliness, organization, and a genuine sense of care. Several families highlight a well?kept, professional operation, where staff are described as thoughtful, respectful, and attentive to residents' dignity. The memory care center stands out as a particular asset, with sociable staff, robust programming, and a comprehensive activity menu that includes outings, group meals, and even specialized recreation. The on?site ecosystem - beauty parlor, barber, bank, and mailroom - along with transportation to appointments and a dedicated on?site emergency presence, creates real practical convenience and reduces daily stress for families managing care needs. For residents transitioning between care levels, the campus design and the continuum of care are meaningful advantages.

Yet the picture is not uniformly rosy. A considerable minority of feedback centers on concerns about staff training, mindset, and consistency. Some reviewers allege attitudes that feel dismissive or unprofessional, and there are pointed claims about staff being undertrained or inattentive in certain moments. The most unsettling notes revolve around understaffing and the perception that aides are overextended, sometimes leading to distractions like heavy cellphone use during care moments or insufficient time with residents who need hands?on support. A few accounts describe friction between staff and management or even accusations of cost?cutting that affect staffing levels, which can undermine the very sense of calm the campus works to cultivate.

These tensions do not erase the strong positives, but they do reframe the risk calculus. The pro?level care that comes from a family?owned operation, the palpable emphasis on treating residents with dignity, and the clearly active calendar of social and practical activities can offset some concerns by delivering predictable, person?centered experiences day after day. For families prioritizing memory care, the campus offers one of the more reassuring packages in the area, with specialized programming and secure, accommodating spaces that help residents stay engaged and feel at home. The convenience of on?site services and the ability to move through levels of care without leaving the campus can be decisive for those balancing multiple care needs.

Alternatives become particularly compelling for certain priorities. If staffing consistency and uniform training across shifts are non?negotiables, or if a transparent, corporate standard of operations feels essential, some families may prefer other communities with a more centralized management approach and longer track records for staffing stability. Families who are highly sensitive to low census on Sundays or during peak transitions may also weigh options elsewhere, especially if they want fewer anecdotes of tension between staff and leadership. In addition, prospective residents who value a straightforward, non?memorialized environment without the breadth of on?site amenities might consider facilities with a simpler campus layout or a more streamlined service model.

In practical terms, those considering Kingsway should approach decisively. Schedule multiple visits, speaking with the director, the front?line caregivers, and current residents or their family members to gauge whether the day?to?day atmosphere aligns with expectations. Assess staffing levels during the times care is most needed and ask for concrete examples of how the team handles feeding assistance, mobility support, and memory?care routines. Probe the memory?care wing specifically for floor plans, safety features, programming variety, and family communication. Finally, weigh the total package - care quality, social life, safety, and convenience - against the potential downsides, and match it to the senior's care trajectory, budget, and the family's ability to advocate effectively. Kingsway can be a compelling, deeply human choice for many families, provided the care plan and campus culture fit with the resident's needs and the family's expectations for staffing consistency and professional development.

Features

Housing

  • 140 resident community capacity 140 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Albany Cty (6 miles away) Albany Cty (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Kingsway Community in Schenectady, NY, is an assisted living community that offers various types of care, including Memory Care and Skilled Nursing Facility. The community provides a comfortable and secure environment for seniors who require assistance with daily living activities.

Residents at Kingsway Community enjoy a range of amenities that promote well-being and convenience. There is a beauty salon on-site for residents to indulge in pampering treatments. They can also relax and enjoy their favorite TV shows through cable or satellite TV services. For outings and appointments, the community operates transportation services to ensure residents have access to the resources they need.

The computer center allows residents to stay connected with loved ones through email and social media platforms. The dining room offers restaurant-style dining where residents can savor delicious meals prepared by the community's skilled culinary team. Housekeeping services ensure that residents' living spaces remain tidy and comfortable.

Kingsway Community prioritizes physical fitness by providing a fitness room equipped with exercise equipment. The fully furnished gaming room offers opportunities for recreation and entertainment. Residents can also spend time outdoors in the garden or participate in planned day trips organized by the staff.

For intellectual stimulation, there is a small library where residents can find books or engage in quiet reading sessions. A wellness center is available to address any health concerns or provide necessary support. Wi-Fi/high-speed internet access is provided throughout the community, ensuring connectivity for both leisure and practical purposes.

In terms of care services, Kingsway Community offers 24-hour call systems and supervision to ensure residents' safety and well-being at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications accurately and on time.

The community specializes in memory care programming for those with cognitive impairments, providing specialized care tailored to their unique needs. A mental wellness program promotes mental well-being among all residents.

Dining options accommodate special dietary restrictions, ensuring that residents with specific nutritional needs are well-catered for. Residents can also participate in scheduled daily activities organized by the community or initiate their own resident-run activities.

Kingsway Community is conveniently located near various amenities such as cafes, pharmacies, physicians, and restaurants. Transportation services are available to facilitate access to nearby parks, hospitals, and other destinations.

Overall, Kingsway Community offers a vibrant and engaging assisted living experience with a wide range of amenities and care services to ensure residents' comfort, well-being, and independence.

Nearby Places of Interest

Cafes

  • Starbucks (0.5 miles)
  • Villa Italia (2.9 miles)
  • Starbucks (5.5 miles)
  • Panera Bread (6.4 miles)
  • Panera Bread (6.5 miles)
  • Panera Bread (6.7 miles)
  • Starbucks (6.9 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Market 32 by Price Chopper (1.1 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.7 miles)
  • Lange Pharmacy (2.9 miles)
  • CVS Pharmacy (3 miles)

Physicians

  • Fox & Schingo Plastic Surgery (2 miles)
  • Ortho NY (2.9 miles)
  • Capitalcare Medical Group (3 miles)
  • Schenectady Urological Associates PC (3.6 miles)
  • Capital Care Family Practice Guilderland (3.6 miles)
  • Center For Sports Medicine (3.6 miles)
  • ImageCare Niskayuna (3.9 miles)

Hospitals

  • Bellevue Woman's Care Center (2.1 miles)
  • Ellis Hospital (3 miles)
  • Sunnyview Rehabilitation Hospital (3.1 miles)
  • Albany Medical Center (7.1 miles)

Restaurants

  • Ferrari's Ristorante (2.2 miles)
  • Wendy's (3 miles)
  • Burger King (3.1 miles)
  • KFC (3.2 miles)
  • Tops American Grill, Bakery & Bar (3.5 miles)
  • Druthers Brewing Company (3.5 miles)
  • The Shaker And Vine (3.6 miles)

Transportation

  • Schenectady Amtrak Station (3 miles)
  • National Car Rental (5.7 miles)
  • Albany International Airport (ALB) (5.7 miles)
  • Terminal B (5.7 miles)
  • Southwest Airlines (5.7 miles)

Parks

  • Collins Park (4.3 miles)
  • Cook Playground (6.3 miles)
  • Miracle Playground (7.3 miles)
  • The Crossings of Colonie (7.4 miles)

Places of Worship

  • Astral Journeys Center (6.3 miles)

Theaters

  • Regal Colonie Center & RPX (6.7 miles)

Frequently Asked Questions

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Related Resources

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.