Promenade Rehabilitation And Health Care Center in Rockaway Park, NY
Save
Information last verified:
140 Beach 114Th Street, Rockaway Park, NY 11694
For more information about senior living options: (844) 490-3973
The Promenade Rehabilitation team is professional, patient, and dedicated to supporting recovery. Therapists, nurses, and staff treat residents with genuine kindness and respect. The rehab team’s ongoing encouragement, skill, and compassion greatly aid recovery and milestones. Promenade goes beyond care by building confidence, providing hope, and creating a warm environment for healing. Respiratory therapists and CNAs play instrumental roles in helping residents breathe easier and regain strength. Physical therapists are dedicated, guiding progress while prioritizing comfort and well-being. The recreation department consistently provides engaging activities that help residents feel at home. Administration and admissions teams are responsive, informative, and supportive of families. The facility’s atmosphere is described as compassionate and family-oriented, contributing to positive experiences.
The staff is disrespectful and unhelpful. The facility is disgusting with a terrible odor, and the staff seem rude and uninterested in patient care. It’s described as one of the worst facilities on the peninsula, with neglect and a focus on money over human life. One reviewer alleges a male head nurse violated a patient, with no apparent accountability. Some rooms were dirty and poorly maintained, with a nonfunctional call bell and hours-long delays for assistance. There were complaints about poor communication, with staff avoiding eye contact and failing to return calls. There are accusations that gifts were stolen by staff. The place is unsanitary and unprofessional, with frequent eye-rolling and a can’t-be-bothered attitude.Promenade Rehabilitation and Health Care Center in Rockaway Park is best suited for seniors who are navigating a rehabilitation-focused stay and want a warm, hands-on team to guide them back toward independence. The strongest draws are the dedicated therapy programs and the emphasis on practical recovery: physical therapy, occupational therapy, and speech therapy that consistently push patients toward milestones, with nurses and CNAs who many families describe as genuinely kind and attentive. The facility also earns favors for its non-corporate, small-community feel, and for residents who appreciate a setting that feels less like a hotel and more like a supportive, home-like environment. For post-surgical rehab, especially involving mobility and functional independence, Promenade can deliver measurable progress and a clear path home.
Those who should consider alternatives are families prioritizing flawless administrative communication, uniform safety culture, and unvarying daily experiences across floors. Several reviews flag inconsistent responsiveness, sparse follow-through from administrators, and communication gaps that leave families feeling left in the dark. A number of accounts describe rude or disinterested exchanges, long wait times for assistance, and even cases of neglect or unsafe conditions reported by relatives. Odor, cleanliness questions, and floor-to-floor variability in care quality appear as recurring concerns for some residents and families. For households seeking a consistently seamless, highly structured care environment with unwavering accountability, other nearby options may be more reliable.
The facility’s strongest offset to the notable cons lies in its robust rehab engine and the people who enact it. Therapy teams, especially dedicated PTs, OTs, and speech therapists, are repeatedly praised for their skill, persistence, and compassionate approach. Nursing staff on the praised floors earn gratitude for attentiveness and professionalism, with particular staff members named for their impact on recovery and family peace of mind. Respiratory care is another standout, with some reviews highlighting specialized floor teams and clinicians who enable meaningful progress for patients with breathing challenges. When the focus is on getting a patient functioning again and returning home, Promenade’s rehab-driven culture can more than justify the visit.
However, the divided experiences can’t be ignored. Practical red flags surface in several stories, rooms not meeting expectations, concerns about odor and sanitation, and inconsistent care practices that left some families frustrated or frightened. The most alarming notes describe delays in help, missed medications, and an apparent gap between admissions promises and daily realities. These voices will matter for families with a vulnerable loved one who requires reliable, rapid response to needs and a consistently clean, well-maintained environment. The contrast between high-quality rehab and these administrative concerns means outcomes may hinge on which floor a resident lands on and which staff members oversee care.
Given these dynamics, a deliberate, confirmatory visit is essential. Prospective families should tour with a critical eye: verify room conditions, inspect cleanliness, and test the responsiveness of calls for assistance. Ask about specific care plans for respiratory needs, wound care, and mobility goals; request current staff-to-patient ratios; and speak with both floor-level teams and administration about communication protocols and escalation processes. Look for consistency in scheduled therapies, and request a tangible discharge or home-transition plan that aligns with realistic timelines. A candid conversation about expectations with admissions director and floor supervisors can reveal whether Promenade’s strengths align with the particular needs of a loved one.
In the end, Promenade Rehabilitation and Health Care Center offers a meaningful option for rehab-focused care in a boardwalk-adjacent setting. For families prioritizing active, outcome-driven therapy and a compassionate, family-inclusive atmosphere, the center can deliver substantial progress and a genuine sense of “home away from home” during recovery. For those whose deal-breakers include administrative opacity, inconsistent day-to-day management, or environmental concerns, it’s prudent to explore other communities while keeping Promenade in the short list. A careful, in-person assessment, from admissions through a trial week if possible, will determine whether the promise of strong rehab aligns with the need for consistent, high-quality daily care.
240 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (5 miles away) LaGuardia (14 miles away) Newark International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Promenade Rehabilitation and Health Care Center in Rockaway Park, NY is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents.
For the comfort and convenience of the residents, the community features a beauty salon where they can indulge in pampering treatments, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available to help residents get around town, while the computer center allows them to stay connected with loved ones and engage in online activities.
Meals are served in a spacious dining room with restaurant-style dining, providing residents with delicious and nutritious options. For those who prefer more private dining, kitchenettes are available in some units. Housekeeping services ensure that the living spaces are clean and well-maintained.
Residents can enjoy various recreational activities within the community such as fitness programs in the fully equipped fitness room or gaming room. The outdoor space offers a serene environment where residents can relax and enjoy nature. A small library is also available for those who love reading.
The Promenade Rehabilitation and Health Care Center provides comprehensive care services to meet the individual needs of its residents. The 24-hour call system ensures that assistance is readily available whenever needed. Highly trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.
A mental wellness program is offered to support the emotional well-being of residents, while special dietary restrictions like diabetes diets are accommodated. Transportation arrangements are made for non-medical purposes as well as for doctor's appointments.
To make life easier for new residents, move-in coordination is provided to assist with the transition process. Wi-Fi/high-speed internet access allows residents to stay connected digitally. Additionally, a wellness center offers opportunities for maintaining overall health and wellbeing.
Surrounding amenities include three pharmacies and one restaurant within close proximity to cater to the needs and preferences of residents. There are also three transportation options nearby to facilitate ease of travel.
Overall, the Promenade Rehabilitation and Health Care Center offers a comfortable, supportive, and engaging assisted living community where residents can enjoy a fulfilling and enriching lifestyle.
Promenade Rehabilitation And Health Care Center is located at 140 Beach 114Th Street, Rockaway Park, NY 11694 in Queens County, New York
Chai Home
Rockaway Park, NY
Comprehensive amenities and personalized care (24/7 support, transport, meals with dietary options, activities).
Park Inn Home
Rockaway Park, NY
Affordable pricing relative to Queens County and NY State averages
Ocean Promenade Nursing Center
Far Rockaway, NY
Oceanfront setting with easy access to pharmacies, dining, and transportation, plus personalized care.
Beacon Rehabilitation And Nursing Center
Rockaway Park, NY
Clean, spacious rooms with friendly staff in a pleasant beachside setting.
Park Nursing Home
Rockaway Park, NY
Comprehensive care with 24/7 supervision and transportation services.
New Glorias Manor Home For Adults
Belle Harbor, NY
Extensive on-site amenities and personalized care for daily living.
Seaview Manor
Far Rockaway, NY
Convenient location near the A-train line.
New Surfside Nursing Home
Far Rockaway, NY
Some nurses and social workers demonstrate genuine care and professionalism.
Long Island Living Center
Far Rockaway, NY
Clean, welcoming community with engaging activities and attentive staff.
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A: An In-Depth Examination of Senior Care Assessment
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Interior
Bathroom
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention