Park Nursing Home
Save128 Beach 115Th Street, Rockaway Park, NY 11694
For more information about senior living options: (844) 490-3973
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The staff were courteous, and the aunt appeared stable. Everything was fine; no problems were reported. The staff were very attentive with the uncle and kept the family informed. The facility provides great customer service; staff are respectful, and visitors plan to return. The environment is friendly; guests feel like family. The staff are warm, professional, and caring; families feel their loved ones receive competent care. The facility is described as safe, clean, and well-run with good hospitality. The staff are friendly, and the social workers are amazing.
The facility is an abomination and should be shut down by the state. The facility is a dump with a strong odor of urine in the hallways. Floors and bathrooms are filthy, indicating unsanitary conditions. Ice machines are contaminated, creating a major health risk. The facility is incredibly short-staffed, and residents are not given medications on time. Some residents are dressed in dirty clothes and appear unbathed. Emotionally disturbed residents wander the halls and enter female residents' rooms and bathrooms. Staff overmedicate patients until they look like zombies. The Nursing Director and Administrator should be investigated for violations of human rights, labor laws, and state regulations. The facility has left residents on wet bed linens and soiled diapers, showing inconsistent care. The facility is unsafe and should be avoided by families considering placement for loved ones.A broad mix of experiences emerges from recent visits to a local nursing facility, painting a portrait that runs the full gamut from grave concerns about safety and sanitation to moments of warmth and praise for individual staff members. On one end, several reviewers describe an environment that feels dirty, poorly maintained, and unsafe, with odors that are hard to ignore and episodes that raise serious questions about resident care. On the other end, other visitors recount courteous staff, clear communication, and a sense of reassurance that their loved ones are being treated with care. The result is a tension between hopeful encounters with compassionate personnel and urgent, alarming allegations that demand attention.
In the most urgent accounts, visitors report filthy floors and bathrooms, a strong urine odor throughout the facility, and heavily contaminated ice machines. One reviewer even documents photos showing these conditions and writes that they reported the situation immediately to the on-site supervisor, only to be told that the machines would keep running despite the contamination. The same reviewer pleads for an urgent inspection, immediate cleaning and sanitizing, and the closure of unsafe equipment until proper remediation can occur, insisting that the situation poses a major health risk to all residents. This is not a sporadic complaint but a plea for accountability and rapid corrective action, backed by concrete evidence and a demand for confirmation that the complaint has been received and will be acted upon.
Several first-hand anecdotes convey a more deteriorated daily reality. One person describes visiting a friend whose room or bed was in a deteriorated state, with a lack of amenities such as a television for about a year, and a hall filled with patients in wheelchairs. The overall impression is that the facility looks run-down, with old, falling-apart furniture and beds. The reviewer notes that some staff members tend to hide in corners using their phones, and they lament the absence of a more humane, upgraded environment. They express disappointment in the inability of family members to visit frequently, which compounds the sense of neglect and concern for their loved one. The tone is not merely critical of aesthetics but speaks to a perceived deficit in dignity and quality of life for residents.
Amid the negative voices, there are also stories of positive experiences that highlight warmth, courtesy, and professionalism. For example, a first-time visitor to an aunt's room describes courteous staff, the aunt appearing stable, and overall satisfaction with the visit. Another reviewer emphasizes that the staff are very great with their uncle and that, when information is needed, the facility keeps family members informed. There are mentions of excellent customer service, respectful treatment, and a comforting sense that loved ones are being cared for safely and securely. A common thread in these accounts is a perception of strong, responsive staff and an environment that feels welcoming and homelike when the facility is functioning well.
A number of reviews reinforce a perception of consistent, dedicated staff across roles. Several visitors commend the social workers for their "amazing" support and the overall professionalism of the staff. One reviewer notes that the facility feels warm and professional from top to bottom, offering a sense of confidence that a loved one would receive competent care and that families could leave with peace of mind. There are comments about the staff's hospitality and the clean, pleasant atmosphere, with a sense of being treated like family and feeling comfortable asking questions and receiving timely updates. The presence of engaged social workers and responsive caregivers is repeatedly cited as a major positive in contrast to some of the more troubling reports.
Yet, alongside these positive notes, a troubling subset of reviews portrays serious concerns about patient care and campus safety. Some reviewers describe hospitals-like chaos - residents who appear unbathed or dressed in dirty clothes, a strong, pervasive odor of urine, and areas that feel unsanitary. There are mentions of emotionally disturbed residents wandering the halls and even entering other residents' rooms and bathrooms, which raises safety concerns for both residents and visitors. Other accounts describe severe understaffing, with consequences such as medications not being administered on time and residents not receiving meals when they should. One reviewer even characterizes the facility as a place of fear, recounting a personal attempt to contact the facility that ended with being hung up on and a fear for a loved one's safety, due to perceived neglect and a lack of accountability.
The most alarming critiques also touch on possible systemic issues within leadership. A number of reviews accuse specific administrators and leadership figures of serious lapses, with one writer naming the director of nursing and the administrator as needing investigation for "multiple violations of human rights, labor laws, and state regulations." Accompanying these claims is a sentiment that the problems are entrenched rather than isolated incidents, with feedback seemingly disappearing or being treated as routine until invoked by complaint. This thread underscores a demand not only for immediate remediation but for thorough oversight and accountability at the highest levels of facility management.
Overlaying the divergent experiences is a recurring call for action that blends patient advocacy with a push for systemic improvements. Several reviewers demand urgent inspections, comprehensive cleaning and sanitizing, and the removal or proper handling of contaminated equipment. There is a sense that improvements in responsiveness, transparency, and accountability could transform more negative experiences into more positive ones, but that such changes require decisive leadership and steadfast adherence to standards of care. The discourse highlights how the quality of care in a single facility can hinge on complex factors - from staffing levels and operational protocols to the attentiveness of supervisors and the willingness of administrators to address issues head-on.
In sum, the collection of reviews presents a facility that is at once a place of comfort and reassurance for some families and a source of deep concern for others. The positive narratives center on courteous staff, engaged social workers, and a generally warm atmosphere where families feel informed and included. The negative reports, however, depict unsanitary conditions, odors, crowding, safety risks, and alleged neglect, with several calling for urgent investigations and drastic measures to protect residents. What emerges is a vivid, multifaceted portrait of Park Nursing Home - one that calls for careful, independent review to determine which conditions prevail across days and shifts, and which practices can be improved so that every resident receives the dignity, safety, and care they deserve.
196 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John F Kennedy International (5 miles away) LaGuardia (14 miles away) Newark International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Park Nursing Home in Rockaway Park, NY is a vibrant assisted living community that provides excellent care and amenities for its residents. With a range of amenities including a beauty salon, cable or satellite TV, a computer center, and a gaming room, residents can enjoy various activities and entertainment options within the comfort of their home.
The community also offers convenient services such as community-operated transportation and transportation arrangements for non-medical purposes. This ensures that residents have easy access to nearby pharmacies, restaurants, and other essential places. In addition, transportation to doctor's appointments is also provided, eliminating any worries about getting to medical appointments on time.
Residents can dine in style with restaurant-style dining and enjoy delicious meals prepared with special dietary restrictions in mind. The dining room provides an opportunity for socialization and companionship while enjoying nutritious meals.
Care services at Park Nursing Home are of the highest standard. With 24-hour call systems and supervision, residents can feel safe knowing that assistance is readily available when needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their prescribed medications on time.
Residents are encouraged to maintain mental wellness through the community's mental wellness program which promotes engagement, cognitive stimulation, and social interaction among peers. Various activities are scheduled daily to keep residents active and engaged. These can include fitness programs, resident-run activities, planned day trips, and more.
The Park Nursing Home prides itself on providing a comfortable living environment as all accommodations are fully furnished with private bathrooms and Wi-Fi/high-speed internet access. Housekeeping services ensure that residences are kept clean and tidy while move-in coordination makes transitioning into the community seamless.
With its excellent amenities, care services, dining options, engaging activities, convenient location near pharmacies and restaurants as well as transportation services available nearby - the Park Nursing Home offers a supportive environment where residents can thrive and enjoy their golden years.
Park Nursing Home is located at 128 Beach 115Th Street, Rockaway Park, NY 11694 in Queens County, New York
Park Nursing Home on seniors.fyi includes 5 photos including images showing building, entrance, awning, windows, sidewalk, healthcare, urban, landscaping, and more.
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