Creekview Nursing and Rehabilitation in Rochester, NY
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525 Beahan Rd, Rochester, NY 14624
For more information about senior living options: (844) 490-3973
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The therapy was excellent. The rehab team and the facility were excellent. The staff were caring, friendly, and professional. The director was superb and made residents feel welcome. The facility was clean and well maintained. The therapy helped patients regain independence and walk again. The food was good and the overall experience was positive. Rochester Center is highly recommended for rehab.
They show a lack of empathy, with a "I don't care" attitude toward patients' needs. The facility is dirty and unhygienic, with strong odors and minimal post-surgical care. The staff is often understaffed and unresponsive, leaving patients waiting for help. Residents experience neglect, with call bells ignored and basic needs unmet. Patients have fallen multiple times due to insufficient supervision. Personal items and equipment are lost or stolen, such as wheelchairs and clothing. Some staff members are verbally abusive or disrespectful toward residents and families.Creekview Nursing and Rehabilitation in Rochester is best suited for short-term rehab patients who want to win back mobility through aggressive, therapy-driven care and for families able to act as active advocates. When the focus is on physical therapy, occupational therapy, and skilled nursing oversight, residents can make real gains and return home more quickly. The best outcomes appear to arise where the rehab team leads the plan and family members stay closely involved, ensuring progress is monitored and adjustments are made promptly. This is a place where strong therapy and attentive nursing can move a person forward, even as other quality facets vary from shift to shift.
Those who should consider alternatives are families prioritizing consistent daily safety, robust cleanliness, and reliable communication. If a facility's daily execution - especially around call systems, room hygiene, and timely responses - matters as much as clinical care, Creekview's mixed feedback warrants caution. For residents with high risk of falls, complex wounds, or frequent needs for supervision, or for long-term care rather than short rehab, other options may offer more dependable oversight and a more predictable environment. In short, Creekview can be workable, but it is not the safest bet for anyone who cannot tolerate uneven staff coverage or variable conditions.
On the upside, the rehab and nursing components repeatedly earn praise. Several reviews highlight therapy teams that are patient, skilled, and capable of delivering meaningful progress, with particular staff members lauded for their involvement and expertise. When those elements align - therapy on schedule, engaged nurses, and clear communication with families - the result can be tangible improvement: residents regaining walking ability, increasing independence, and finishing a stay with a stronger functional status than at entry. For families seeking a genuine recovery-focused experience, Creekview demonstrates that potential, provided the operational parts hold steady.
The flip side is hard and loud. A substantial body of reviews describes neglectful practice, understaffing, dirty conditions, and care that falls short of basic expectations. Repeated concerns surface about call bells not being answered promptly, rooms not being cleaned, odors, missing personal items, and inconsistent hygiene. Medical and social-work communication can be delayed or opaque, with reports of unanswered questions about discharge planning and billing. There are also alarming anecdotes of falls, dehydration, wound-care lapses, and even injuries that raise questions about supervision and safety. Taken together, these accounts paint a troubling risk picture that cannot be ignored.
The core tension comes down to risk versus reward in rehab-centric stays. When Creekview hits, the gains in mobility and the quality of therapy can offset a lot of stress for families who can tolerate some inconsistency and are prepared to supervise closely. But the breadth and recurrence of negative experiences soften the value proposition for most others, especially for those who cannot supplement care with vigilant, daily oversight. The safest stance is to enter with a concrete plan: insist on a defined rehabilitation timetable, assign a point person for rapid escalation, and document every concern. Without strong governance and ongoing family involvement, Creekview's mixed track record becomes a heavy weight.
Practical next steps for families weighing Creekview: visit at various times of day to observe staffing and patient flow; speak directly with current residents and family members about call-system reliability and room cleanliness; tour therapy spaces and review a sample rehabilitation plan. Demand up-front clarity on discharge criteria, insurance processes, and any potential billing risks. Request transparent updates from social work and nursing, and establish a written care plan with milestones and a clear line of escalation. If safety, cleanliness, and consistent responsiveness cannot be assured, it is prudent to look elsewhere. Creekview can work for rehab-focused cases, but only with rigorous oversight and a readiness to intervene the moment concerns arise.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (1 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.Creekview Nursing and Rehabilitation in Rochester, NY is a vibrant assisted living community that provides exceptional care and enriching experiences for its residents. With a range of amenities to enhance their daily lives, residents can enjoy activities on-site such as group exercises, arts and crafts, and educational programs. Additionally, Creekview offers the convenience of having a beautician on-site, ensuring that residents always look and feel their best.
The community boasts both indoor and outdoor common areas where residents can socialize with friends and family or simply relax and take in the beautiful surroundings. For those who like to stay connected, Wi-Fi/high-speed internet is available throughout the premises.
In terms of location, Creekview Nursing and Rehabilitation truly shines. With 10 cafes nearby, residents have plenty of options for enjoying a cup of coffee or meeting up with friends for a meal. The community is also surrounded by three parks, offering opportunities to embrace nature and enjoy recreational activities. Furthermore, its proximity to numerous pharmacies ensures convenient access to medications and other healthcare necessities.
Residents at Creekview will find comfort in knowing that there are 33 physicians nearby should they need medical attention or regular check-ups. There are also 24 restaurants nearby where they can indulge in diverse culinary experiences. When it comes to transportation, four options are available within close proximity to make it easy for residents to explore the area or attend appointments.
For those seeking spiritual fulfillment or connection with their faith community, there is one place of worship located nearby. Additionally, having eight hospitals in close proximity provides peace of mind knowing that comprehensive medical services are readily accessible.
At Creekview Nursing and Rehabilitation in Rochester, NY, seniors will find exceptional care accompanied by a host of amenities that contribute to an enjoyable and fulfilling lifestyle.
This part of Rochester, New York, offers a convenient location with easy access to various medical services, including physicians specializing in orthopaedics, gynecology, pediatrics, neurology, and more. There are also several pharmacies within a few miles for easy access to medications. Additionally, there are multiple cafes and restaurants nearby for dining options. The area is well-connected in terms of transportation with the Greater Rochester International Airport nearby and car rental services available. Residents can also enjoy the outdoors at nearby parks like Genesee Valley Park and Highland Park. For those seeking spiritual fulfillment, Artisan Church is located just a short distance away. With its proximity to medical facilities, amenities, and recreational opportunities, this neighborhood provides a comfortable and convenient living environment for seniors.
Creekview Nursing and Rehabilitation is located at 525 Beahan Rd, Rochester, NY 14624 in Monroe County, New York
Creekview Nursing and Rehabilitation on seniors.fyi includes 4 photos including images showing interior, reception, office, waiting area, conference room, meeting room, bedroom, healthcare, and more.
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