Creekview Nursing and Rehabilitation

Pros

• The staff at the facility is very nice and attentive to the needs of the residents.
• The cleanliness of the facility, including the bathrooms, is commendable.
• Communication with family members is excellent, with updates provided about appointments and care.
• Residents are receiving good therapy and support to help them improve.
• Overall experiences have been better compared to other rehab facilities.
• The atmosphere is supportive and informative, helping families feel engaged in their loved ones' care.

Cons

• The mother does not like the food and says it's not good.
• The call system is poor; only a bell that people can't really hear, making it tough to get help at night.
• The loved one said he does not like the food too much and is used to other kinds of food.

Review

The reviews of the therapy and rehabilitation facility reveal a generally positive experience for both patients and their families, highlighting several key aspects that contribute to the overall satisfaction of those utilizing the services. Family members express appreciation for the attentive care provided by the staff, noting that they are dedicated to keeping their loved ones active and engaged during their recovery process. This focus on rehabilitation is particularly significant, as one reviewer mentioned that their mother was receiving ongoing therapy and was encouraged to stay mobile. The consensus seems to indicate that the level of care throughout the facility is commendable, contributing positively to patients' progress.

In addition to highlighting staff performance, several reviewers emphasize the cleanliness of the facility itself. A constant theme in multiple responses is praise for how well-maintained and tidy both common areas and personal living spaces are. One reviewer specifically pointed out that not only were the rooms adequate but also emphasized that bathrooms were kept clean—an important aspect for any healthcare setting providing extended stays. Such an environment likely contributes to a more comfortable experience for patients recuperating from various conditions.

However, while many aspects of care have received accolades, there is notable criticism regarding meal quality. Multiple family members reported that their loved ones were dissatisfied with the food provided at the facility—even mentioning specific dietary restrictions which may complicate meal preferences further. While one individual reported their father found meals acceptable despite being on a special diet, others echoed similar sentiments about poor food quality which reflects an area in need of improvement within this otherwise well-regarded establishment.

Communication has emerged as another strong point in feedback from families, who feel informed about their loved one's treatment plans and daily activities. Several reviewers mentioned excellent communication practices from both nursing staff and therapists alike; family members felt like they were kept in the loop concerning medical needs and appointments. One particular review noted regular updates via phone calls notifying them about therapy sessions—a practice which fosters trust between families and caregivers during what can be stressful times.

Despite concerns over meal quality and some logistical issues related to call assistance systems (with complaints about inadequate noise levels from bells), participants still affirm that overall experiences surpass those at other facilities visited in the past. Reviews indicated a sentiment that Creekview stands out positively compared to previous rehab centers where patients had been treated prior; primarily due to compassionate interactions with nurses and aides during daylight hours when staffing availability matters significantly.

In summary, while there remains room for enhancement regarding dining options and certain system efficiencies like call response protocols—overall impressions indicate satisfaction driven by attentive staff, cleaning standards, effective communication practices, and strong therapeutic support structures reflecting positively on caregivers’ commitment toward patient recovery success. These shared experiences showcase a facility poised as a solid option among rehabilitation choices available today—even if enhancements can render it an exemplary choice going forward.

This part of Rochester, New York, offers a convenient location with easy access to various medical services, including physicians specializing in orthopaedics, gynecology, pediatrics, neurology, and more. There are also several pharmacies within a few miles for easy access to medications. Additionally, there are multiple cafes and restaurants nearby for dining options. The area is well-connected in terms of transportation with the Greater Rochester International Airport nearby and car rental services available. Residents can also enjoy the outdoors at nearby parks like Genesee Valley Park and Highland Park. For those seeking spiritual fulfillment, Artisan Church is located just a short distance away. With its proximity to medical facilities, amenities, and recreational opportunities, this neighborhood provides a comfortable and convenient living environment for seniors.

Physicians

• Orthopaedics - Chili (0.1 miles)
• Rochester Gynecologic Associates (1.6 miles)
• Urmc Pediatric Neurology (3.3 miles)
• Strong Neurology (3.4 miles)
• Rochester Colon & Rectal Surgeons (3.4 miles)
• Canalside Family Medicine (3.6 miles)
• University of Rochester Orthopedics and Rehabilitation (3.6 miles)

Cafes

• Starbucks (0.2 miles)
• Tim Hortons (0.3 miles)
• Midnight Oil (3.2 miles)
• Leaf & Bean Coffee Co. (3.6 miles)
• Starbucks (3.6 miles)
• Kung Fu Tea (3.7 miles)
• Starbucks (3.7 miles)

Restaurants

• McDonald's (0.3 miles)
• Wendy's (1.6 miles)
• McDonald's (2.5 miles)
• Hunan Garden (3.2 miles)
• Wendy's (3.3 miles)
• Bill Gray's (3.5 miles)
• The Beer Market (3.6 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2 miles)
• Wegmans (2.4 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3 miles)
• Genesee Campus Apothec (3 miles)

Transportation

• Greater Rochester International Airport (ROC) (1.3 miles)
• CSX Tracks (2.4 miles)
• Enterprise Rent-A-Car (4.5 miles)
• Amtrak (4.8 miles)

Parks

• Genesee Valley Park (2.7 miles)
• Highland Park (4.1 miles)
• Martin Luther King Jr Memorial Park at Manhattan Square (4.7 miles)

Hospitals

• University Of Rochester Medical Center Surg/Path Lab (3.2 miles)
• Neuro ICU 8-1200 (3.3 miles)
• SMH Nicu (3.3 miles)
• Strong Memorial Hospital - Cardiology (3.4 miles)
• James P Wilmot Cancer Center (3.4 miles)
• URMC Sawgrass Surgical Center (4.2 miles)
• Highland Hospital (4.2 miles)

Places of Worship

• Artisan Church (4.9 miles)