Creekview Nursing And Rehab Center in Rochester, NY
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525 Beahan Road, Rochester, NY 14624
For more information about senior living options: (844) 490-3973
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The therapy, nursing, and social work teams were excellent, leading to a faster recovery than anticipated. The staff are described as caring, courteous, and attentive, creating a supportive rehab environment. Sadie, the Director of Social Work, is praised for being wonderful and extremely helpful to families. The facility is noted for being clean, well-maintained, and welcoming, contributing to a positive recovery atmosphere. The therapy program is highly effective, with patients regaining independence and improving mobility. The rehab team is consistently described as exceptional, with therapists who are patient and encouraging. The administration and management are professional and knowledgeable, providing good service. The staff are often described as going above and beyond, with many families saying they would recommend the center. The activities director is described as amazing, adding value to the rehab experience. Rochelle is frequently cited as an outstanding nurse.
They report that the staff show an "I don't care" attitude toward patients' well-being and comfort. They describe the facility as dirty and unhygienic, with strong odors and unsanitary conditions. They note call bells are ignored and residents wait for help for hours. They claim there is inadequate supervision and understaffing, leading to frequent falls and unsafe conditions. They say the staff are rude, verbally abusive, and unprofessional, with some on personal cell phones during care. They allege neglect and predatory behavior, including pressure to stay longer or to sign discharge papers without explanations. They report loss or theft of personal belongings (e.g., wheelchairs, slippers) and mismanagement of equipment. They describe the food as disgusting or of poor quality, with meals cold or served on dirty dishes. They claim poor communication and unresponsiveness from administration and social workers, with unanswered calls or emails. They assert the facility should be shut down or investigated due to neglect and danger.Creekview Nursing And Rehab Center in Rochester is best suited for older adults whose primary objective is a focused, short-term rehabilitation to restore mobility and independence after surgery or a substantial health setback, provided there is an engaged family or trusted advocate on site. The facility often delivers impressive therapy outcomes when the rehab team is allowed to lead. For residents who can tolerate some variability in daily care and who come with a plan to supervise and coordinate services, Creekview can be a workable path back to independence. Those seeking consistently flawless daily living care, unwavering hygiene standards, and rock-solid safety oversight from dawn to dusk should look elsewhere.
Alternatives deserve consideration for anyone with higher, long-term care needs or fragile safety profiles. Families requiring dependable, around-the-clock nursing supervision, meticulous attention to hygiene, prompt call-bell response, and strict adherence to discharge planning may find Creekview's record uneven. Individuals with a history of frequent medical complications, persistent dehydration, or a need for comprehensive, ongoing medical management may encounter mismatches between expectations and capability. In short, Creekview is not a slam-dunk for long-term custodial care where reliability and predictability are non-negotiable.
The strongest, durable positives in Creekview's mix are the rehabilitation and nursing competencies that frequently receive high praise. Several reviews highlight therapists as patient, capable, and pivotal in getting residents back on their feet, sometimes accelerating progress to the point of discharge home. When the therapy team works with a resident's goals, progress stories abound, and families report meaningful mobility gains and improved independence. The care from certain nurses and support staff can be genuinely compassionate, and a few family members point to administrative and social-work personnel who helped navigate tough moments. Taken together, these strengths can make Creekview a viable bridge to home for motivated patients.
Yet the weight of the cons across the reviews is substantial and hard to overlook. Recurrent allegations center on understaffing, inconsistent attention to patients, and situations that feel unsafe or unsanitary. Families recount extended delays in assistance after bell calls, torn or neglected dressings and wounds, lapses in hygiene, and common-sense issues like broken or inadequately cleaned rooms and equipment. Financial and administrative friction also surfaces - disputed bills, opaque discharge timelines, and perceived pressure to delay or misrepresent discharge plans. While not every stay ends this way, the cadence of negative feedback suggests systemic gaps that can undermine otherwise solid clinical care.
These dynamics force a clear judgment: the key pros can offset some risk only in the right scenario. For a resident whose target is meaningful therapy-driven recovery, and whose family can actively monitor, insist on results, and coordinate with the care team, Creekview can deliver on rehabilitation and provide a partial safety net. But for anyone whose comfort depends on consistent staffing, impeccable cleanliness, timely communication, and transparent administration, the cons are likely too frequent to ignore. The facility's ability to help a patient regain function does not automatically translate into a reliable, dignified long-term living environment.
Before choosing Creekview, families should pursue a disciplined, eyes-wide visitation and information-gathering process. Ask to meet the head of therapy and the unit manager, request recent DOH inspection summaries, and tour floors at different times of day to observe staffing patterns and cleanliness. Probe for specific discharge planning processes, and insist on direct conversations with social work about timelines and costs. Speak with current residents' families about call-bell responsiveness, meal quality, and room maintenance. If therapy potency and active oversight align with the family's capacity to supervise, Creekview may be a reasonable choice; if not, explore facilities with steadier daily care metrics and fewer red flags in track records.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Creekview Nursing and Rehab Center in Rochester, NY offers a comprehensive range of amenities and care services to ensure that residents receive the utmost comfort and assistance. Our community is equipped with a beauty salon, cable or satellite TV for entertainment, a computer center for those who want to stay connected, and a dining room where residents can enjoy delicious meals in a restaurant-style setting.
For those who like to stay active, we have a fitness room and outdoor spaces where residents can exercise and enjoy nature. Our gaming room provides opportunities for socializing and fun activities. Our small library offers a peaceful space for reading and relaxation. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.
At Creekview Nursing and Rehab Center, we offer various care services such as 24-hour call system, supervision, assistance with activities of daily living including bathing and dressing, transfers for those with mobility challenges, medication management, and assistance with special dietary restrictions including diabetes diets.
Our dedicated staff ensures that residents' mental wellness is taken care of through our mental wellness program. We also provide transportation arrangement services both for non-medical purposes as well as for doctor's appointments.
In terms of dining options, we cater to special dietary restrictions ensuring that each individual's needs are met.
We believe in providing an enriching lifestyle for our residents through various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. For added convenience, there are numerous cafes, parks, pharmacies, physicians' offices,and restaurants nearby. Additionally,hospitals are easily accessible from our community. There is also a place of worship nearby where residents can practice their faith if desired.
Overall,Creekview Nursing and Rehab Center strives to create an inclusive environment where residents can enjoy personalized care services while engaging in various amenities and activities that promote their overall well-being.
Creekview Nursing And Rehab Center is located at 525 Beahan Road, Rochester, NY 14624 in Monroe County, New York
Creekview Nursing And Rehab Center on seniors.fyi includes 12 photos including images showing interior, decor, lighting, lobby, architecture, healthcare, waiting area, building, and more.
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Interior
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