Creekview Nursing And Rehab Center is a nursing home community in Rochester, NY.
Information last verified:
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Physical Therapy
525 Beahan Road, Rochester, NY 14624
For more information about senior living options: (866) 208-4318
Multiple residents’ families report the facility is dirty and often smells unpleasant.
Many reviewers describe visible dirt and unpleasant odors, including reports of urine-like smells and rooms that felt neglected. Several also mention issues like dirty bedding, torn or stained linens, and overflowing trash. Even among the more positive reviews, a few reviewers still raise cleanliness as a point of concern on some floors.
Reviewers frequently describe delays in getting help after pressing the call button.
Across many negative reviews, families say residents waited a long time for assistance with basic needs like using the bathroom or getting help with routine care. Some reviewers also describe staff being hard to find, limited oversight, or communication that did not happen when families called. While a number of reviewers give credit to specific staff for being helpful, the staffing-and-response complaints appear often enough to stand out.
Some families report medication, wound, and supervision issues that raised safety concerns.
Several negative reviews cite problems tied to medical care—such as delays in treatment, medication problems, and wound care not being handled on the schedule families expected. Multiple reviewers connect these concerns to infections, falls, or worsening health after admission. A smaller set of reviews is more positive about nursing and overall medical care, including mentions of therapy and recovery improvements.
Physical and occupational therapy are the most consistently praised parts of the stay.
Many reviews repeatedly highlight PT and OT as the reason they expected to get stronger, with several describing noticeable improvements over time. A few reviewers also call out specific therapists or that the therapy team was attentive and effective. Even where other aspects were criticized, reviews still often come back to therapy as the standout service.
Dining quality is a common topic, with reviews split between dissatisfaction and approval.
Some reviewers describe food as poor in quality or variety, including complaints that meals were not appetizing or lacked what residents needed. Other reviewers say the food was okay or even good, and some mention meals arriving on time. The community also lists diabetes and special-diet options, which aligns with at least some of the dining-related discussion.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
124 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Greater Rochester International (1 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesCreekview Nursing And Rehab Center is located at 525 Beahan Road, Rochester, NY 14624 in Monroe County, New York
Creekview Nursing And Rehab Center on seniors.fyi includes 12 photos including images showing interior, decor, lobby, lighting, waiting area, building, landscaping, architecture, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Lighting
Lobby
Chandelier
Salon
Healthcare
Physical Therapy
