Church Home Of The Protestant Episcopal Church in Rochester, NY
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Information last verified:
505 Mt Hope Avenue, Rochester, NY 14620
For more information about senior living options: (844) 490-3973
The staff make mom feel cared for and loved. The care is excellent, and the relationships with the staff are the icing on top. The rehab team provided answers and insights, making his final days loving, caring, kind, peaceful, and prayerful. The caregivers are kind and friendly from day one, with top-rate medical and professional staff. Patients are treated as part of a big family. There is a waiting list to get in, indicating high satisfaction with the facility.
A mouse ran across the room floor, and maintenance was all they could do was email maintenance. The staff were rude and did not do their jobs. The rooms are in terrible condition. They do not respond to help requests. It was the worst nursing home the reviewer had ever visited. Residents were left sitting in urine for hours while staff watched football and the administration did nothing. The nurse manager was unprofessional. The meals were the worst food ever at every meal.Best suited for families who prize a warm, faith-infused living environment and are prepared to pay a premium for highly attentive, person-centered care. The Church Home appears to reward relationships: staff who know residents by name, attentive nurses and aides, and activity directors who foster engagement. When care needs are steady and the priority is daily reassurance that a loved one is genuinely cared for, this community often delivers. For seniors transitioning from hospital rehab to long-term care, the facility can provide a sense of continuity and belonging that is hard to find in more clinical settings.
Those who should consider alternatives are those who require near-perfect operational reliability and an exceptionally consistent, high-standard environment. The reviews carry a warning: some days frustration with unresponsiveness, maintenance delays, or staff who seem overwhelmed; some report rude behavior and unprofessional conduct; others describe unsafe or unsanitary conditions, even accusations of theft and chaotic front desk interactions. If a resident’s routine hinges on flawless service, transparent communication, clean rooms, and predictable meals, other options may reduce risk and stress.
Yet the strongest positives, compassionate care, real connections with staff, and solid rehab-oriented results, do counterbalance many concerns for the right resident. The care team is frequently praised for kindness, competence, and willingness to go the extra mile; families repeatedly note that the environment feels like a big family, and that the care quality extends into the most personal moments, including end-of-life care. Rehab experiences are highlighted as well-run and effective, with therapists guiding plans and families feeling informed. Where these strengths align with a resident’s priorities, the overall value rises considerably and can outweigh some day-to-day irritants.
To make a well-informed choice, prospective residents should verify critical factors beyond marketing promises: observe care interactions during different shifts; request examples of care plans and response times for help buttons; inspect cleanliness and room condition on multiple days; sample the dining experience; and ask about staffing coverage, nurse-to-patient ratios, and how complaints are tracked and resolved. Inquiries about safety, incident history, and how administration handles conflicts with staff are essential. Soliciting candid references from current families can reveal patterns that surveys overlook and provide a realistic portrait of daily life.
There is a clear rehab-to-long-term continuum in the reviews. For those focused on recovery from surgery or rehabilitation, the facility has earned high marks for skilled staff and effective therapy and for creating a peaceful transition to ongoing care. For residents requiring ongoing, hands-on oversight and impeccable day-to-day operations, the negatives cited by some families, slow responsiveness, rude episodes, quality concerns with meals and rooms, can erode confidence over time. This is not a place to choose blindly; it demands active, ongoing oversight and a realistic assessment of what daily life will feel like if concerns persist.
Bottom line: this community earns a qualified recommendation for families who prize warmth, faith-centered culture, and deeply personal caregiving, and who can tolerate, or mitigate, the risk of inconsistent operations. If cost, cleanliness, steady staff responsiveness, and a consistently professional atmosphere are non-negotiable, the search should continue elsewhere. A thoughtful tour, layered with specific questions about staff training, incident handling, and meal quality, will reveal whether the live experience aligns with expectations. In the end, the decision should hinge on whether the emotional resonance and proven, relationship-forward care balance the operational uncertainties that have appeared in the reviews.
182 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greater Rochester International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Church Home of the Protestant Episcopal Church in Rochester, NY is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Located in a vibrant neighborhood, this community provides a warm and welcoming environment for seniors.
Residents at the Church Home can enjoy various amenities that enhance their daily lives. A beauty salon is available on-site for those who wish to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is provided to help residents get around easily, and a computer center allows them to stay connected with loved ones. The dining room offers restaurant-style dining experiences with delicious meals prepared by talented chefs. Additionally, there is a fitness room and gaming room for physical activity and leisurely pursuits.
The Church Home understands the importance of maintaining independence while providing necessary support. Fully furnished apartments are offered, complete with private bathrooms and kitchenettes for convenience. Housekeeping services ensure that the living spaces remain clean and tidy. Move-in coordination is available to assist new residents in settling comfortably into their new homes.
Care services provided at the Church Home cater to the individual needs of each resident. Around-the-clock call systems give residents peace of mind, knowing that assistance is always just a press of a button away. Trained staff members provide 24-hour supervision and lend a hand with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medication schedules are adhered to accurately, promoting overall health and well-being.
Health-conscious individuals will be pleased to know that special dietary restrictions are accommodated through personalized meal preparation options, including diabetes diets. Furthermore, mental wellness programs aim to support residents' emotional well-being.
At the Church Home, an array of engaging activities await residents every day. Fitness programs promote physical fitness and mobility, while planned day trips provide opportunities for exploration beyond the community's borders. Resident-run activities foster a sense of community and encourage social interaction. Scheduled daily activities ensure there is always something enjoyable to participate in.
The Church Home benefits from its convenient location, with numerous amenities in close proximity. Residents have access to eight cafes and restaurants, offering a variety of dining options. Five parks provide beautiful outdoor spaces for relaxation and recreation. Additionally, there are 13 pharmacies, 34 physicians, two transportation options, and eight hospitals nearby to meet any medical needs that may arise.
In summary, the Church Home of the Protestant Episcopal Church in Rochester, NY provides an enriching and supportive environment for seniors seeking assisted living services. With a wealth of amenities, care services tailored to individual needs, delicious dining options, an abundance of engaging activities, and convenient access to various amenities in the surrounding area, residents can enjoy a fulfilling and comfortable life at this exceptional community.
Church Home Of The Protestant Episcopal Church is located at 505 Mt Hope Avenue, Rochester, NY 14620 in Monroe County, New York
Church Home Of The Protestant Episcopal Church on seniors.fyi includes 10 photos including images showing building, interior, windows, outdoor, grass, architecture, landscaping, dining, and more.
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Interior
Outdoors
Decor
Building
Architecture
Trees
Windows
Outdoor
Wheelchair
