The Pines At Poughkeepsie Center For Nursing & Rehab

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  • Interior

    A cozy room with a window view, featuring small plants and a wall-mounted heater.

  • Outdoors

    A residential apartment building with a parking lot full of cars and surrounded by trees.

  • Decor

    A cozy waiting room with comfortable chairs, a coffee table, and decorative artwork.

  • Living Room

    A traditional wooden electric fireplace in a cozy living room setting.

  • Bedroom

    A cozy and well-furnished hospital room with a bed, sofa, and plants.

  • Trees

    A scenic view of a suspension bridge surrounded by autumn foliage and rolling hills.

  • Windows

    An empty dining room with tables and chairs, decorated with small plants and featuring large windows with curtains.

  • Bathroom

    An accessible shower setup with a shower chair and grab bars for safety.

  • Exercise Equipment

    A rehabilitation room equipped with exercise and therapy equipment.

  • Healthcare

    A physical therapy room with exercise equipment and a treatment table.

  • Rehabilitation

    A physical therapy room featuring parallel bars and a stool for rehabilitation exercises.

  • Wheelchair

    A hospital corridor with a wheelchair, tiled walls and floor, handrails, and a door at the end.

The Pines At Poughkeepsie Center For Nursing & Rehab

100 Franklin Street, Poughkeepsie, NY 12601

For more information about senior living options: (844) 490-3973

4 from 100 reviews
5 stars
65
4 stars
11
3 stars
1
2 stars
1
1 stars
22

Skilled Nursing Facility

Overall Review of The Pines At Poughkeepsie Center For Nursing & Rehab

Pros

  • pro The Pines is very clean and has friendly staff.
  • pro The facility is neat, clean, and pleasant, with attentive staff.
  • pro The staff and nurses are very good, helpful, and friendly.
  • pro The intake process is warm, welcoming, and caring.
  • pro The Pines radiates warmth, compassion, and care with a welcoming environment.
  • pro The staff adhere to high hygiene standards; rooms and common areas are spotless.
  • pro The atmosphere is joyful and engaging, with residents enjoying meaningful routines and staff who treat everyone with kindness and respect.
  • pro The Pines' team is professional, understanding, and clearly enjoys their work.
  • pro Samantha Cerbone in admissions goes above and beyond, making transitions smoother.
  • pro The Pines is highly recommended for its care, safety, and dedication.

Cons

  • pro The staff is described as disrespectful and neglectful, with unprofessional attitudes and verbal abuse toward patients.
  • pro The facility is described as dirty and rancid smelling, with dirty linens, fecal matter on the floor, and deplorable conditions.
  • pro Some nurses and aides are unfriendly and dismissive, with rude attitudes toward residents.
  • pro Meals are not consistently provided; residents have reported they did not receive dinner.
  • pro Rehab services are sporadic and uncoordinated, leaving patients without timely or adequate progress.
  • pro A charge nurse allegedly lied to HR about a narcotic incident, jeopardizing staff and patient safety.
  • pro The facility is described as understaffed and underpaid, leading to burnout and poorer care.
  • pro There are claims that COVID infections occurred due to nurses not following proper protocols.
  • pro Discharge planning is abrupt and poorly coordinated for high-need patients, causing family distress.
  • pro Some residents experienced bed sores or neglect, with dirty conditions and inadequate attention.

Review

The Pines at Poughkeepsie is best suited for families seeking a warm, home-like environment with a strong emphasis on therapy-driven care and daily resident engagement. It is especially well-matched for sub-acute rehabilitation after surgery, orthopedic procedures, or falls, and for long-term residents who value a facility that prioritizes cleanliness, friendly staff, and meaningful routines. A clear upside is the palpable commitment to a welcoming atmosphere where residents appear well cared for and family members feel they can entrust loved ones to capable hands. Those prioritizing top-to-bottom hospitality, tidy spaces, and active therapy programs will find the most value here. However, for families requiring iron-clad, consistently flawless operations across all shifts - without exception - alternatives deserve consideration.

For whom alternatives are worth weighing: those who demand unwavering staffing consistency, zero tolerance for reported behavioral lapses, or robust, transparent dispute-resolution mechanisms should explore other options. Several reviews raise red flags about varying staff responsiveness, occasional disrespectful behavior, and serious incidents that hint at gaps in supervision or accountability. Families with residents who require intensive, around-the-clock monitoring, or who have had prior experiences with neglect or safety concerns, may find the risk profile here too high. In short, the Pines works well when therapy, engagement, and a generally clean, caring culture prevail; it is less attractive for those who need flawless reliability and uniformly exemplary day-to-day care across all units.

The strongest positives center on environment and therapy-oriented care. The facility consistently earns praise for cleanliness, a bright, orderly setting, and staff who are courteous, welcoming, and genuinely interested in residents' well-being. The therapy teams often receive high marks for their professionalism and effectiveness, and families repeatedly commend admissions and social-work support for guiding transitions smoothly. The availability of respite services, a hospice suite, and an active recreation program contribute to a sense of dignity and engagement for residents and families alike. When care teams coordinate well and respond promptly, the Pines demonstrates how a well-run rehabilitation-and-daily-life program can feel like a true community.

On balance, however, the negative experiences reported cannot be dismissed. Resident injuries in some accounts, concerns about bed linens and hygiene lapses, and accusations of rude or overburdened aides point to uneven staffing - and to gaps in oversight and accountability - depending on the unit and shift. Several families describe aggressive discharge pressure, inconsistent communications from social workers, and situations that required outside advocacy. These themes do not erase the positives but they create a meaningful caution: outcomes hinge on front-line leadership, consistent supervision, and the ability to escalate concerns effectively. The most prudent path is to insist on direct conversations with floor managers, tour multiple units, and verify how care plans are monitored day-to-day.

For decision-making, the Pines is a viable choice if the priority is a clean, upbeat setting with hands-on rehab and a track record of compassionate, personable staff. Prospective families should, however, enter with clear expectations and a plan to verify daily care quality. Ask to observe a shift change, request current staffing ratios, and request a face-to-face meeting with the director or unit supervisors. Seek recent, specific examples of how concerns were resolved and what steps are in place to prevent recurrence. If possible, arrange to speak with multiple families who have recent, comparative experiences across rehabilitative and long-term floors to gauge consistency.

In the end, The Pines at Poughkeepsie delivers value for those who prize atmosphere, warmth, and therapy-forward care, and who are prepared to actively participate in oversight. The strongest advocates point to the emotional quality of care, the responsive rehab teams, and the facility's cleanliness. The sober reality is that a subset of reviews describe serious care-management concerns that cannot be ignored. Families should proceed with confidence only after a targeted, in-person evaluation that includes a candid discussion about staffing, discharge planning, and accountability expectations. For many, the Pines remains a compelling option; for others, carefully weighed alternatives may offer a safer, more consistently reliable fit.

Features

Housing

  • 200 resident community capacity 200 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Stewart (16 miles away) Stewart (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pines at Poughkeepsie Center for Nursing & Rehab is an assisted living community located in Poughkeepsie, NY. Our community offers a range of amenities to ensure the comfort and convenience of our residents.

For our residents' relaxation and pampering, we provide a beauty salon where they can enjoy haircuts, styling, and other grooming services. They will also have access to cable or satellite TV for entertainment purposes. We offer community-operated transportation services to assist residents in their mobility needs. Additionally, we have a computer center that allows them to stay connected with loved ones and engage in online activities.

Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our staff. Our kitchenette facility also enables residents who prefer cooking for themselves to do so. Housekeeping services are provided to maintain cleanliness and ensure a comfortable living environment.

Residents can make use of our fitness room and wellness center to stay active and promote their overall health. For recreation, we offer a gaming room with various entertainment options and a small library for those who enjoy reading. Outdoor spaces such as gardens allow residents to relax amidst nature.

We understand the importance of maintaining social connections and offer transportation arrangements for non-medical purposes as well as trips to doctors' appointments. Wi-Fi/high-speed internet connectivity is available throughout the community.

In terms of care services, we provide 24-hour call system and supervision for round-the-clock assistance if needed. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We offer specialized diabetes diets and can accommodate special dietary restrictions.

Medication management ensures that residents receive their medications timely and accurately. Mental wellness programs are designed to support emotional well-being. Transportation arrangements are made for medical appointments.

Our community also organizes concierge services and schedules fitness programs as well as planned day trips for recreational purposes. Residents are encouraged to participate in resident-run activities and engage in daily planned activities.

The Pines at Poughkeepsie Center for Nursing & Rehab is conveniently located near several amenities, including cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. This ensures that residents can access various services and entertainment options in the nearby area.

Overall, our assisted living community offers a range of amenities and care services to promote a comfortable and fulfilling lifestyle for our residents.

Nearby Places of Interest

Physicians

  • ENT and Allergy Associates (0.2 miles)
  • Vascular Group (0.2 miles)
  • Obgyn (0.2 miles)
  • Nesheiwhat Medical Practice (0.3 miles)
  • DRA Imaging (0.3 miles)
  • Hudson Valley Urology PC (0.3 miles)
  • Premier Medical Group (0.3 miles)

Hospitals

  • Pre-Surgical Registration (0.3 miles)
  • Pitel Mark L Pc Dentist (0.6 miles)
  • Saint Francis Hospital and Health Centers (0.7 miles)
  • St Francis Hospital (1.6 miles)
  • Saint Francis Hospital (1.7 miles)
  • Saint Francis Hospital (1.7 miles)
  • Dr Bromley at Premier Podiatry of Hudson Valley (1.7 miles)

Restaurants

  • Shadows on the Hudson (0.6 miles)
  • Schatzis Pub (0.7 miles)
  • Zeus Brewing Company (0.7 miles)
  • Mahoney's Irish Pub & Steakhouse (0.9 miles)
  • Wendy’s (1.3 miles)
  • Taco Bell (1.3 miles)
  • Palace Diner (1.4 miles)

Cafes

  • The Poughkeepsie Grind (0.8 miles)
  • Crafted Kup (1.5 miles)
  • Panera Bread (4.7 miles)

Pharmacies

  • Rite Aid (1.1 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (1.5 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3 miles)

Parks

  • Walkway Over the Hudson State Historic Park (1.1 miles)
  • Greenvale Park (3.1 miles)
  • Cluett Schantz Memorial Park (3.4 miles)
  • Macghee Park (4.7 miles)
  • Bowdoin Park (6.4 miles)

Places of Worship

  • Poughkeepsie United Methodist Church (2.7 miles)

Theaters

  • Regal Galleria Mall (4.8 miles)
  • Roosevelt Cinemas (5 miles)

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