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The Pines Healthcare & Rehab Centers Olean Campus

The Pines Healthcare & Rehab Centers Olean Campus is a nursing home community in Olean, NY.

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The Pines Healthcare & Rehab Centers Olean Campus

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  • Interior

    A spacious and welcoming waiting area in a medical facility, featuring comfortable seating and natural light.

  • Outdoors

    Two deer foraging for food in a green open area.

  • Building

    A view of a school building on a rainy day, showcasing the wet pavement and gray sky.

  • Trees

    A view of a school surrounded by greenery and parked vehicles.

  • Dining

    A deer feeding on a block of food in a lush green setting.

  • Nature

    A serene display of birds interacting with a nest in a natural habitat setting.

  • Grass

    A deer grazing on grass in a snowy landscape.

2245 West State Street, Olean, NY 14760

For more information about senior living options: (866) 208-4318

4 from 58 reviews
5 stars
30
4 stars
14
3 stars
5
2 stars
4
1 stars
5

Overall Review of The Pines Healthcare & Rehab Centers Olean Campus

common 3 reviews mention this

Dining is a mix of quality

Dining earns both praise and complaints, including issues with food temperature.

Several residents and visitors describe meals as orderly and presented well, and at least one reviewer notes a cafeteria-style food service setup. At the same time, one review says food is never served as ordered and is served barely warm. The community also offers restaurant-style dining and supports special diets, including diabetes and other special dietary restrictions.

  • A deer feeding on a block of food in a lush green setting.
  • A vending machine filled with a variety of snacks and drinks.
common 5 reviews mention this

Activities keep residents engaged

Residents describe busy days built around activities and outings.

Reviews consistently mention that residents stay engaged with planned daily activities, resident-run participation, and community-sponsored events. Multiple reviewers also point to religious services and ongoing event calendars. Others add that there’s outdoor serenity and that the facility offers structured programming to fill the day.

common 7 reviews mention this

Clean, well-designed spaces

Many reviewers describe the building as clean and visually well kept.

Cleanliness comes up often, with reviewers describing a clean environment during visits and rooms that stay tidy. Some also call out the facility’s design and overall appearance as nice or beautiful. A separate review criticizes the building’s look as dark and run-down, so presentation may vary by area or timing.

common 15 reviews mention this

Care is compassionate and attentive

Many residents and families describe staff who are kind, knowledgeable, and willing to help.

Care quality is a major theme, with reviewers describing compassionate, kind, and devoted staff—especially during serious or end-of-life situations. Several reviews also highlight knowledgeable nursing staff and a willingness to help, and one long-term resident experience emphasizes improvements tied to ongoing care needs. At the same time, a few reviews express dissatisfaction with staffing levels or day-to-day support, including concerns that staff can appear overextended.

caveat 3 reviews mention this

Some staff conduct raises concerns

A small set of reviews raises concerns about empathy and respect from staff.

While many reviewers speak positively about staff, a few accounts are sharply negative about empathy and respectful conduct. One review calls out rude phone behavior and says it reflects poorly on the facility, and another criticizes staff treatment in a way tied to race. A third review alleges harmful remarks related to COVID-19 deaths, framing it as evidence of a lack of empathy.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Top's Markets (0.1 miles)
  • Dan Horn Pharmacy & Health Services (1.4 miles)
  • Rite Aid (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Health Mart Pharmacy (8.9 miles)
  • Buchanan Brothers Pharmacy (8.9 miles)
  • Walmart Pharmacy (10.2 miles)

Restaurants

  • McDonald's (0.2 miles)
  • Domino's Pizza (0.3 miles)
  • Perkins Restaurant and Bakery (0.3 miles)
  • Burger King (0.4 miles)
  • Subway (0.4 miles)
  • City Limits (0.5 miles)
  • Applebee's (0.6 miles)

Physicians

  • William Michael Jaremko (0.3 miles)
  • Pediatric Health Care (0.3 miles)
  • Holiday Park Health Center (0.3 miles)
  • Medicor Associates (0.3 miles)
  • Thandla Srinivas MD (0.3 miles)
  • Akhtar M Javed MD (0.3 miles)
  • Center for Bone and Joint Surgery (0.3 miles)

Cafes

  • Tim Hortons (0.4 miles)
  • Tim Hortons (1.6 miles)
  • Mccullagh Coffee (1.7 miles)
  • Junction Cafe Junction (8.9 miles)

Theaters

  • AMC Allegany 8 (0.6 miles)

Parks

  • Gargoyle Park (0.8 miles)
  • Lincoln Park (1.5 miles)
  • Rock City Park (4.1 miles)

Places of Worship

  • Olean Church (1.1 miles)
  • United Church Res Of Olean Ny (1.2 miles)
  • St Bonaventure University Chapel (1.3 miles)
  • St Mary Of The Angels (1.3 miles)
  • Saint Mary of Angels Roman Catholic Church (1.4 miles)
  • Temple B'nai Israel (1.5 miles)
  • St John's Roman Catholic Church (1.6 miles)

Transportation

  • Wny PA Railroad (1.1 miles)
  • U-Haul (1.4 miles)
  • Wildside Taxidermy (8.4 miles)
  • Alamo (10.5 miles)

Hospitals

  • Upper Allegheny Health System (1.4 miles)
  • Olean General Hospital Services (1.4 miles)
  • Out Patient Waiting Area - Olean General Hospital (1.9 miles)
  • Olean General Hospital (3.7 miles)

Frequently Asked Questions

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