The Pines Healthcare & Rehab Centers Olean Campus

Pros

• The Pines nursing home provided exceptional care for its residents, particularly noted in the handling of residents with severe dementia.
• The nursing staff was described as knowledgeable and friendly, always willing to assist patients.
• Residents at the Pines enjoyed a variety of activities, including social gatherings and presentations by local artists.
• The facility offered all-inclusive services, including hairdressing and a cafeteria-style dining experience with well-prepared meals.
• There was a doctor on call 24/7, ensuring prompt medical attention when needed.
• Physical therapy services were available for all patients, contributing to their overall well-being.
• The care at the Pines was superior compared to other local nursing homes, providing peace of mind for families.

Cons

• The staff seemed to care little for the patients, possibly due to being understaffed or overworked.
• Residents were more or less parked outside their rooms and left there without adequate attention.
• The facility was under construction during visits, giving an incomplete view of its overall condition.
• The building appeared dark, dank, and unwelcoming, with exposed wiring and ceiling tiles.
• The reviewer was disappointed with the entire experience despite some positive aspects like meal times.

Review

The Pines nursing home presents a mixed picture shaped by the experiences of residents and their families. On one hand, there are heartfelt testimonials highlighting the exceptional care provided to residents, particularly those suffering from debilitating conditions such as severe dementia. One reviewer recounted their grandmother's stay at The Pines for seven years, emphasizing the high quality of care that stood in stark contrast to her prior experiences in various nursing homes. With a history of chronic bed sores from previous facilities, the grandmother experienced none during her time at The Pines. This remarkable improvement was attributed to the knowledgeable and dedicated nursing staff, who reportedly took pride in their work and demonstrated genuine compassion for the residents.

The reviewer's praise extended to several aspects of the facility itself, noting that The Pines offered a wide range of amenities aimed at enhancing residents' quality of life. Residents shared double rooms with a roommate, fostering social interaction among them. Additionally, The Pines featured an all-inclusive care model that encompassed not only standard medical services but also additional comforts like a hair dressing area and cafeteria-style dining service with well-prepared food. Social activities such as bingo nights and art presentations further enriched the community atmosphere within the nursing home. Moreover, round-the-clock medical availability through on-call doctors ensured that any health concerns would be addressed promptly.

Another individual's experience offered a contrasting perspective on The Pines nursing home despite acknowledging some positive aspects. This reviewer had personal ties to both their grandfather and grandmother residing there but ultimately felt disappointed by what they observed during their visits. While they noted that meal times were orderly and food presentation was commendable, they expressed concerns regarding the overall attentiveness of staff members toward patients. Particularly alarming was the perception that residents were often left unattended—simply parked outside their rooms—suggesting possible issues related to understaffing or employee burnout.

Moreover, other elements concerning the condition of the facility raised red flags for this reviewer. During their visits, it became clear that The Pines was undergoing construction; however, this did not overshadow their feelings about long-standing issues with its physical environment. Describing it as dark and dank with exposed wiring and ceiling tiles, they articulated how these factors contributed to a less-than-inviting atmosphere for both residents and visitors alike. Such conditions could deter potential new residents from choosing The Pines over other options if improvements aren’t made soon.

This dichotomy between positive care experiences and negativity surrounding staff engagement points to an underlying complexity typical of many long-term care facilities today. Problems like understaffing can seriously impact how well patients are attended to daily—a vital element in maintaining dignity amongst individuals who rely heavily on others for assistance with basic needs. Understandably so, families seek emotional reassurance when entrusting loved ones to such establishments.

In conclusion, while The Pines nursing home has received commendations for its competent staff and comprehensive care offering—including benefits like social activities—there remains significant room for improvement in areas related to facility maintenance and staffing adequacy. As competition is somewhat limited locally, addressing these shortcomings may not only enhance current resident satisfaction but also attract potential new ones looking for suitable long-term care solutions in search of a welcoming environment where they feel valued rather than neglected.

Pharmacies

• Top's Markets (0.1 miles)
• Dan Horn Pharmacy & Health Services (1.4 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Health Mart Pharmacy (8.9 miles)
• Buchanan Brothers Pharmacy (8.9 miles)
• Walmart Pharmacy (10.2 miles)

Restaurants

• McDonald's (0.2 miles)
• Domino's Pizza (0.3 miles)
• Perkins Restaurant and Bakery (0.3 miles)
• Burger King (0.4 miles)
• Subway (0.4 miles)
• City Limits (0.5 miles)
• Applebee's (0.6 miles)

Physicians

• William Michael Jaremko (0.3 miles)
• Pediatric Health Care (0.3 miles)
• Holiday Park Health Center (0.3 miles)
• Medicor Associates (0.3 miles)
• Thandla Srinivas MD (0.3 miles)
• Akhtar M Javed MD (0.3 miles)
• Center for Bone and Joint Surgery (0.3 miles)

Cafes

• Tim Hortons (0.4 miles)
• Tim Hortons (1.6 miles)
• Mccullagh Coffee (1.7 miles)
• Junction Cafe Junction (8.9 miles)

Theaters

• AMC Allegany 8 (0.6 miles)

Parks

• Gargoyle Park (0.8 miles)
• Lincoln Park (1.5 miles)
• Rock City Park (4.1 miles)

Places of Worship

• Olean Church (1.1 miles)
• United Church Res Of Olean Ny (1.2 miles)
• St Bonaventure University Chapel (1.3 miles)
• St Mary Of The Angels (1.3 miles)
• Saint Mary of Angels Roman Catholic Church (1.4 miles)
• Temple B'nai Israel (1.5 miles)
• St John's Roman Catholic Church (1.6 miles)

Transportation

• Wny PA Railroad (1.1 miles)
• U-Haul (1.4 miles)
• Wildside Taxidermy (8.4 miles)
• Alamo (10.5 miles)

Hospitals

• Upper Allegheny Health System (1.4 miles)
• Olean General Hospital Services (1.4 miles)
• Out Patient Waiting Area - Olean General Hospital (1.9 miles)
• Olean General Hospital (3.7 miles)