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2.9 from 120 reviews
5 stars
52
4 stars
4
3 stars
0
2 stars
6
1 stars
58
Overall Review of South Nassau Communities Hospital - TCU
common6 reviews mention this
Cleanliness comes up often
Residents frequently mention cleanliness, both positively and negatively.
Several reviewers describe a clean, well-kept environment, including units that feel bright and tidy and staff who keep care areas presentable. In contrast, a few negative reviews mention unpleasant odors and issues with cleanliness in a patient bathroom. Even when other parts of the experience were discussed, cleanliness was still called out as part of the overall impression.
common20 reviews mention this
Staff attentiveness is inconsistent
Reviews describe meaningful differences in how staff communicate and respond.
Many reviewers praise nurses and other staff for being attentive, kind, and quick to respond when help is needed. Others report being treated coldly, described as dismissive or lacking urgency, or experiencing poor follow-through on basic needs. A number of comments focus less on medical outcomes and more on whether staff stayed engaged, explained what was happening, and checked in when requested.
caveat16 reviews mention this
Emergency waits and delays recur
Emergency-room timing and communication are common points of frustration.
Multiple reviews say they waited for hours without clear updates, with some describing long waits in hallways or waiting rooms and confusion about next steps. Some reviewers felt they were not called in promptly or did not receive information about delays. A smaller set of positive comments do mention relatively quick triage and testing, but delays remain a recurring complaint across reviews.
caveat4 reviews mention this
Medication and care-safety worries
Some reviewers raise concerns about safety and care execution.
A few reviews describe serious problems such as incorrect medications, feeding tube problems left off for hours, or documentation and follow-up gaps that affected their outcome. Others mention discharge-related concerns, including feeling pressured to leave before care tasks were complete. These negative experiences are specific and time-sensitive, focused on what happened during the stay rather than general impressions.
caveat4 reviews mention this
Maternity experiences vary widely
Maternity and labor experiences show both strong praise and notable complaints.
Several reviewers are very positive about labor and delivery, describing supportive nurses, timely responses, and helpful education. Others report feeling overlooked or unsupported during recovery, including issues with follow-through and lack of help when rest was requested. A separate maternity-related review says they were surprised by missing amenities like a nursery and felt unsupported when baby-care help did not continue as promised.
common2 reviews mention this
Nearby medical and pharmacy access
There are nearby hospital and pharmacy options close by.
For day-to-day access, the nearby area includes the hospital itself and pharmacy options like Walgreens and CVS. Reviewers’ comments also frequently reference hospital departments and emergency evaluation, aligning with the concentration of medical services in the immediate vicinity.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
20 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
John F Kennedy International (8 miles away)
LaGuardia (15 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Kaur Rupinder P Do South Nassau Family Medicine Oceanside (0 miles)
Winthrop University Hospital (6.2 miles)
Winthrop University Hospital New Life Center (6.3 miles)
South Nassau Communities Hospital - TCU on seniors.fyi includes 10 photos including images showing building, architecture, exterior, interior, outdoor, healthcare, daylight, palm trees, and more.
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20 resident community capacity
Skilled Nursing Facility
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
John F Kennedy International (8 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Helpful staff and a premier location with engaging activities.
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