South Nassau Communities Hospital - TCU in Oceanside, NY

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  • Interior

    A spacious indoor area featuring a glass ceiling and palm trees, creating a bright and airy atmosphere.

  • Building

    The exterior of Mount Sinai South Nassau Hospital showcasing modern architecture.

  • Architecture

    A modern glass building illuminated at dusk.

  • Trees

    A modern commercial building with a glass facade and landscaped surroundings.

  • Landscaping

    Welcome sign for Mount Sinai South Nassau, surrounded by greenery.

  • Outdoor

    A modern building illuminated at night, showcasing contemporary architectural design.

  • Lobby

    A modern lobby with glass doors and a waiting area, featuring red rope barriers.

  • Exterior

    A modern building illuminated at night, showcasing its contemporary design in an urban setting.

  • Healthcare

    A view of a hospital patient room, showcasing the bedside area with medical equipment and access to the hallway.

South Nassau Communities Hospital - TCU in Oceanside, NY

Information last verified:

1 Healthy Way, Oceanside, NY 11572

For more information about senior living options: (844) 490-3973

2.9 from 110 reviews
5 stars
47
4 stars
4
3 stars
0
2 stars
4
1 stars
55

Overall Review of South Nassau Communities Hospital - TCU

Pros

  • pro Michele the ASU nurse was especially helpful and kind, contributing to a seamless ambulatory surgery experience.
  • pro The labor and delivery team provided top-tier care, with attentive nurses and responsive doctors.
  • pro The maternity team delivered excellent care, with supportive lactation consultants Nicole and Thai.
  • pro Mount Sinai South Nassau was praised for cleanliness, a welcoming atmosphere, and professional staff.
  • pro Dr. Rosner respected the birth plan and provided patient-centered care.
  • pro Liz and Kayla in CCU were phenomenal in post-operative care.
  • pro The ED team offered prompt tests, thorough care, and clear communication.

Cons

  • pro They describe the hospital as the worst on Long Island, with rude, disorganized staff focused on money rather than patient care.
  • pro They report extremely long emergency department waits with no updates or communication from providers.
  • pro They allege coerced or unsafe discharges driven by insurance deadlines rather than medical need.
  • pro They describe disorganized care teams and conflicting information from nurses, therapists, and physicians.
  • pro They claim neglect of patient autonomy and emotional manipulation, including gaslighting and involving families without consent.
  • pro They accuse privacy violations in the ER triage area, noting a lack of HIPAA privacy.
  • pro They report instances of medication errors or delays in treatment, including giving the wrong meds.
  • pro They describe unclean facilities, such as dirty bathrooms and poor overall cleanliness.
  • pro They cite unprofessional behavior from staff, including rude front desk personnel and nurses gossiping about patients.
  • pro They call for shutting the hospital down or label it unacceptable due to gross negligence and lack of empathy.

Review

This community is best suited for families that are prioritizing high-quality maternity care and reliable post-operative support, and for patients who value a modern, clean environment with attentive bedside staff in specific units. Across the reviews, the labor and delivery experience is repeatedly praised: nurses who are attentive, doctors who communicate, and a team that can guide a birth through challenging circumstances with competence and compassion. When things go smoothly, the unit feels coordinated, with timely anesthesia, skin-to-skin contact, and a sense of partnership between the obstetric team and new parents. The hospital’s recent renovation shows in the public spaces and in units that handle surgical and post-acute needs, where several patients describe clear, professional care from admission through recovery. In short, this is a strong fit for families seeking a confident maternity experience and solid perioperative care within a modern hospital setting.

Those weighing alternatives should be clear about what they want to avoid. A sizeable portion of reviews voices concern about the emergency department: long wait times, inconsistent triage experiences, privacy lapses, and variable attitudes among staff. Several patients report feeling dismissed or overwhelmed by discharges that felt rushed or unsafe, sometimes tied to insurance or throughput pressures rather than medical needs. For families who cannot tolerate uncertain or inconsistent ED performance, or who require a consistently patient-centered intake and discharge process, it makes sense to compare other regional options with steadier triage and clearer communication. In practice, that translates to considering nearby facilities such as LIJ, Mercy, or other Mount Sinai–affiliated campuses, where a number of reviewers describe more reliable emergency care and more predictable service levels.

The strongest positives here offset the main downsides in selective ways. The maternity and surgical tracks emerge as the most dependable strengths: dedicated nurses, experienced obstetricians, and a culture of close monitoring in the delivery and post-partum phases produce consistently favorable outcomes for mothers and babies in many accounts. Likewise, some surgical teams and critical care units receive high praise for expertise, responsiveness, and bedside manner, which can make a meaningful difference when navigating complex procedures. These strengths do not erase the ER and discharging frustrations described by many patients, but they do create a practical calculus: for planned or well-anticipated needs, delivery, certain surgeries, or post-operative recovery, the hospital can be a reliable ally. The contrast between these durable strengths and the frequent, sometimes severe, complaints about triage, privacy, and coordination informs a clear decision path.

Safety and reliability concerns recur throughout the feedback, and they should anchor any decision-makers’ risk assessment. Numerous accounts highlight disjointed care teams, conflicting information, and pressure to discharge before a patient is medically ready. There are also repeated warnings about miscommunications around medications, delayed responses to patient needs, and experiences where patients felt their autonomy was undervalued. In the most troubling cases, patients describe neglectful or dismissive treatment, including incorrect meds, forgotten belongings, or discharging someone with unmet medical needs. For families with elders or medically fragile loved ones, these patterns matter: the difference between a timely, coordinated response and a rushed, fragmented one can be the line between improved health and avoidable setbacks.

Operational realities complicate the day-to-day experience. The hospital project outlook appears modern and well-equipped, but several reviews flag practical friction: crowded lobbies and parking challenges, relocations of emergency services that add navigation confusion, and an undercurrent of staffing strain that colors patient interactions. The result is a facility that can deliver extraordinary moments, true care in the maternity suite or a skilled surgical outcome, while also exposing its vulnerabilities in daily throughput. For families actively coordinating care across multiple specialists, these inconsistencies underscore the importance of a proactive plan: identify a primary point of contact, confirm which clinicians will lead key interventions, and arrange a designated advocate to monitor discharge instructions and follow-up.

Bottom-line guidance for families evaluating hospital-based care, including transitions that resemble assisted-living considerations in terms of ongoing support and ongoing medical oversight, is pragmatic and decisive. If maternity care, clear communication, and competent post-operative recovery are the top priorities, this hospital is a compelling option worth pursuing, with the understanding that a patient advocate should accompany the process to navigate discharge planning and post-discharge needs. For acute, urgent, or highly time-sensitive ED care, where privacy, consistent triage, and steady, respectful bedside engagement are nonnegotiable, room-by-room comparisons with alternative regional hospitals are strongly advised. Prospective patients should request direct confirmations from the care team about who will lead the key stages of care, what the expected wait times are, and how discharge decisions will be coordinated with primary or specialty care.

In practical terms, the path forward is to leverage the clear strengths while mitigating the unstably reported messier aspects. Seek out the maternity team with a track record of patient-centered care, request continuity with the same nurses and physicians where possible, and insist on explicit, written discharge plans that align with post-hospital needs. If ED access is a primary concern, or if privacy and timely triage are non-negotiables, actively compare with nearby institutions known for more consistent emergency experiences and stronger patient advocacy. In all cases, approach decisions with a pragmatic plan: confirm clinician availability for anticipated procedures, prepare a patient advocate to attend rounds and discharge conversations, and have contingency options ready for urgent or high-need scenarios. This balanced approach will maximize the strengths of Mount Sinai South Nassau or its affiliate network while guarding against the most disruptive gaps that reviews repeatedly flag.

Features

Housing

  • 20 resident community capacity 20 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John F Kennedy International (8 miles away) John F Kennedy International (8 miles away)
  • LaGuardia (15 miles away) LaGuardia (15 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Nassau Communities Hospital - TCU in Oceanside, NY is a well-appointed assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and residents can enjoy the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services.

Residents can savor delicious meals in the dining room with restaurant-style dining, where special dietary restrictions are also accommodated. Additionally, there is a small library available for residents to indulge in their love for reading.

Care services provided at South Nassau Communities Hospital - TCU include 24-hour supervision to ensure the safety of all residents. Trained staff members are readily available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents receive their required medications on time.

The community places an emphasis on mental wellness and provides a comprehensive mental wellness program. This program aims to support the emotional and psychological well-being of residents.

Residents can engage in various activities organized by both fellow residents and staff members. Scheduled daily activities are designed to cater to different interests and preferences.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals ensures that residents have easy access to necessary amenities outside the community.

South Nassau Communities Hospital - TCU in Oceanside, NY provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting an active lifestyle through engaging activities and access to nearby amenities.

Nearby Places of Interest

Hospitals

  • Kaur Rupinder P Do South Nassau Family Medicine Oceanside (0 miles)
  • Winthrop University Hospital (6.2 miles)
  • Winthrop University Hospital New Life Center (6.3 miles)
  • Nassau University Medical Center (6.5 miles)

Physicians

  • South Nassau Communities Hospital (0 miles)
  • Long Island Pediatrics (0.8 miles)
  • Prohealth Baldwin Harbour Pediatrics (1.4 miles)
  • Orlin & Cohen Orthopedic Group (2.5 miles)
  • Winthrop Professional Building (6.2 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)

Transportation

  • LIRR - Rockville Centre Station (0.9 miles)
  • LIRR- Centre Ave (1.8 miles)
  • Lynbrook LIRR Station (2.3 miles)
  • Valley Stream LIRR Station (3.9 miles)
  • LIRR - Merrick Station (4.3 miles)
  • LIRR - Long Beach Station (4.6 miles)
  • LIRR - Bellmore Station (5.6 miles)

Restaurants

  • Sonny's Canal House (2 miles)
  • Jordans Lobster Farm (4 miles)
  • McDonald's (4.5 miles)
  • Marriott Concierge Lounge (5.5 miles)
  • Arby's (5.8 miles)
  • Sonic Drive-In (5.8 miles)
  • Grand Lux Cafe (6.2 miles)

Parks

  • Hempstead Lake State Park (2.1 miles)
  • Oceanside Park (2.2 miles)
  • Coes Neck Park (2.4 miles)
  • Newbridge Road Park (5 miles)
  • Newbridge Dog Park (5.1 miles)
  • Eisenhower Park (6.1 miles)
  • Jones Beach State Park (7.6 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (4.3 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.7 miles)

Places of Worship

  • Congregation Sons of Israel (4.3 miles)
  • Merrick Jewish Center (4.8 miles)
  • Community Church of East Williston (7.4 miles)

Theaters

  • AMC Roosevelt Field 8 (6.4 miles)

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