Newfane Rehab & Health Care Center in Newfane, NY
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2709 Transit Road, Newfane, NY 14108
For more information about senior living options: (844) 490-3973
Exceptional rehabilitation facility. The staff there is wonderful. The PT program is great and the nurses and aides are really good. Caring staff put their hearts into their work; there is a lot of love throughout the building and a friendly atmosphere. The brother absolutely loved his stay there. All nurses and nurse assistants were fantastic. My mother was treated with respect and dignity by the aides and nurses. Debbie and Brittany made visitors feel like part of the staff's family.
The facility is filthy and constantly smells bad. The administration is terrible; families are advised not to place loved ones there. It is severely understaffed, with aides neglecting residents for hours and belongings going missing. Residents are left sitting against walls with no activities, creating a sense of hopelessness. The building is run down—holes in walls, broken doors, mold, and infestations. Staff are rude, uncaring, and some are described as abusive or greedy. The food is described as disgusting, with nurses calling it "cat food." The place is likened to a medical prison and should be shut down. There are repeated reports of outbreaks (scabies), sewage overflow, and unsanitary conditions. Some reviews allege financial exploitation by social workers and inadequate communication.Newfane Rehab & Health Care Center in Newfane, NY is best suited for families that can provide close, ongoing advocacy and for residents who can benefit from a short-term, structured rehabilitation pathway when staffing is adequate and care is consistently monitored. The strongest case for this community rests on rehab-oriented staff who, in certain instances, deliver attentive therapy and personal engagement. When care is steady and patient needs stay within the rehab domain, some reviewers report meaningful progress and appreciation for therapists and nurses who genuinely connect with residents. Yet this favorable picture is uneven and fragile, hinging on local staffing levels and day-to-day administration.
Smart money should consider alternatives for anyone confronting dementia, aggression, or complex chronic needs. Repeated warnings appear about aggression management and the potential for inappropriate handling of behavioral residents, underscoring a real risk profile for dementia patients or those prone to agitation. The facility’s problems aren’t limited to behavior; multiple accounts describe unsafe conditions, unsanitary rooms, and a chaotic environment that can escalate quickly when understaffing hits. Prospective families with fragile health, frequent medical needs, or a preference for highly consistent, transparent administration will find these red flags hard to overlook, making other local options worth evaluating first.
The favorable elements, where they exist, do not fully offset the core concerns. PT programs are praised by some families as strong, with therapists who push for recovery and independent function, and a handful of aides and nurses are described as caring and diligent. Family members who can stay involved report being included in decisions and conversations, which matters in rehab and post-acute care. However, these positives are not universal, and the contrast with frequent reports of rude front-desk staff, overwhelmed aides, and slow responses to basic needs is stark. In the end, the benefits from rehab-focused care can quickly vanish when the environment feels unsafe, dirty, or uncaring.
The most persistent drawbacks crystallize into a fearsome pattern: chronic understaffing and inconsistent supervision, dirty facilities and odors, and lapses in crucial safety practices. Patients’ rooms and corridors are described as unsanitary, with reports of beds in disrepair, delays in hygiene, and, in some accounts, neglected medical needs and inadequate monitoring. Several reviews allege disrespectful or even abusive behavior from administration and some staff, coupled with communication gaps and a perception that revenue considerations outweigh resident welfare. Even when some staff show dedication, the atmosphere of systemic neglect erodes trust and raises legitimate concerns about ongoing safety and dignity.
For families evaluating this center, a practical due-diligence plan is essential. Schedule a comprehensive tour not just of the rehab unit but also of the long-term care areas, paying attention to cleanliness, equipment condition, and the bustle of staff during peak hours. Ask for recent DoH citations, current staffing ratios, and a clear, written rehab plan with milestones and discharge criteria. Speak with multiple staff members and the administrator, and request direct contact with a bedside clinician or case manager who can explain how care decisions are made. If choosing to proceed, insist on a robust accountability framework, routine progress updates, and a concrete escalation path for any concerns.
Bottom line: this community presents a high-stakes choice. For families with the bandwidth to actively oversee care and a patient whose rehab trajectory is straightforward, there can be meaningful rehab gains in a supportive, engaged setting. But the accumulated testimony points to serious risks around cleanliness, safety, and administrative responsiveness that cannot be ignored. If those risks are unacceptable or if dementia, behavioral challenges, or long-term stability are central concerns, alternatives with stronger safety records, cleaner environments, and clearer accountability should be prioritized. When selecting, err on the side of proactive oversight, and be prepared to move quickly if care quality does not rise to expected standards.
165 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Buffalo Niagara International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Newfane Rehab & Health Care Center in Newfane, NY, is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Upon entering the community, residents can take advantage of the beauty salon, where they can receive professional haircuts and styling. The availability of cable or satellite TV ensures that residents can enjoy their favorite shows and stay connected to the outside world. For those who require transportation, the community provides both community-operated transportation as well as transportation arrangement services for non-medical purposes and doctor's appointments.
For leisure and relaxation, residents have access to various facilities within the community. A computer center is available for those who wish to browse the internet or keep in touch with loved ones online. The dining room offers restaurant-style dining where delicious meals are prepared by trained staff and special dietary restrictions are taken into consideration. Additionally, a small library is available for reading enthusiasts to dive into their favorite books. A gaming room provides an opportunity for friendly competition among residents.
Outside, residents can enjoy the beautiful garden and outdoor spaces, providing fresh air and tranquility. Housekeeping services ensure that living spaces are clean and tidy at all times.
The care services offered at Newfane Rehab & Health Care Center provide round-the-clock support to residents. A 24-hour call system ensures immediate assistance whenever it is needed. Trained staff members are always available for supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents adhere to their prescribed medications correctly.
The community places a strong emphasis on mental wellness through its mental wellness program. Additionally, fitness programs are offered to promote physical well-being among residents. Planned day trips offer opportunities for exploration and enjoyment outside of the community environment.
Convenience is also a priority with nearby pharmacies, physicians' offices, restaurants, and hospitals easily accessible for any resident needs.
Overall, the Newfane Rehab & Health Care Center offers a comfortable and supportive environment for assisted living, providing a range of amenities and care services that cater to the individual needs and preferences of its residents.
Newfane Rehab & Health Care Center is located at 2709 Transit Road, Newfane, NY 14108 in Niagara County, New York
Newfane Rehab & Health Care Center on seniors.fyi includes 3 photos including images showing interior, living room, painting, bedroom, minimalist, dining, decor, and more.
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