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Newfane Rehab & Health Care Center in Newfane, NY

Newfane Rehab & Health Care Center is a nursing home community in Newfane, NY.

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Newfane Rehab & Health Care Center in Newfane, NY

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Newfane Rehab & Health Care Center Newfane Rehab & Health Care Center Newfane Rehab & Health Care Center

2709 Transit Road, Newfane, NY 14108

For more information about senior living options: (866) 208-4318

2.9 from 55 reviews
5 stars
24
4 stars
3
3 stars
0
2 stars
0
1 stars
28

Overall Review of Newfane Rehab & Health Care Center

caveat 21 reviews mention this

Neglect and unsafe conditions cited

Multiple residents’ family members describe neglect, delays, and unclean or unsafe conditions.

A recurring concern in the reviews is care that felt delayed or incomplete, including slow call-light response and residents not being turned or changed regularly. Several reviewers also describe dirty conditions and unpleasant odors, with some mentioning residents left in wheelchairs or in unsafe positions. Others report medical follow-through concerns and describe outcomes that left them feeling their loved one was not properly supported.

common 5 reviews mention this

Food gets strong split reviews

Food is a clear point of disagreement, with some calling it poor and others praising meals.

Dining comes up frequently with sharply different experiences. Some reviews describe food as terrible or disgusting, and one mentions residents’ food being served cold. On the other hand, at least one reviewer whose family member was there for PT says the food drew praise, including specific favorites and breakfasts.

differentiator 4 reviews mention this

Rehab and PT draw praise

Residents describe meaningful physical therapy support alongside mixed overall experiences.

Several reviews mention physical therapy as a strength, including references to strong PT specialists and a good PT program. At the same time, other reviews question whether therapy plans were followed and describe therapy being stopped when conditions changed. The community’s services align with skilled nursing rehab support and help with activities of daily living and medication management.

common 11 reviews mention this

Staff warmth reported alongside rude

Reviews include both genuinely helpful staff experiences and complaints about unresponsiveness and rudeness.

Many reviewers describe nurses and aides as friendly, pleasant, attentive, and willing to help, including positive accounts of communicating with social work and the floor nurse. Other reviews, however, say staff ignored concerns, were rude, or failed to provide timely assistance. This mix shows that family experiences with day-to-day responsiveness appear inconsistent across reviews.

common 2 reviews mention this

Nearby medical access is close

The location includes nearby pharmacy and hospital options within about a mile.

For families who want quick access to essentials, the listing shows nearby pharmacies and hospital locations close to the community. That said, reviews still include concerns about medical follow-through in specific situations, so proximity alone doesn’t appear to remove the care issues raised by some families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 165 resident community capacity 165 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Buffalo Niagara International (24 miles away) Buffalo Niagara International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • The Medicine Shoppe Pharmacy (0.6 miles)
  • Newfane Pharmacy (0.6 miles)
  • Wilson Community Pharmacy (6.8 miles)
  • Top's Markets (7.6 miles)
  • Walgreens (7.9 miles)
  • Rite Aid (8.2 miles)
  • Rite Aid (8.9 miles)

Hospitals

  • Inter-Community Memorial Hospital (0.6 miles)
  • Eastern Niagara Hospital (0.6 miles)
  • Newfane Hospital Annex (0.7 miles)
  • Eastern Niagara Hospital (7.4 miles)
  • Lockport Memorial Hospital (7.4 miles)
  • Women's Health Center (15.6 miles)
  • Medina Memorial Hospital (15.6 miles)

Restaurants

  • Live Edge Brewing Company (3.2 miles)
  • McDonald's (4.3 miles)
  • Reid's (6.9 miles)
  • Lockport Locks & Erie Canal Cruises (7.5 miles)
  • Sunset Bar & Grill (7.5 miles)
  • Lake Effect Ic (7.8 miles)
  • Lock 34 Bar & Grill (7.8 miles)

Physicians

  • Frederick J Piwko (3.8 miles)
  • Lockport Hearing Consultants (7.6 miles)
  • Niagara County Department of Health (7.6 miles)
  • Legarreta Eye Center (8.7 miles)
  • Woodbridge Psychiatry Lockport (8.7 miles)
  • Dr Gilkar (8.8 miles)
  • Lockport Pediatrics (8.9 miles)

Parks

  • Outwater Memorial Park (7.2 miles)
  • Wilson Tuscarora State Park (8.1 miles)
  • Niagara County RC Field (8.3 miles)
  • Royalton Ravine County Park (10.3 miles)
  • Golden Hill State Park (11.9 miles)
  • Starpoint Intermediate Playground (12.4 miles)

Cafes

  • Wandering Gypsy Brewing Company (8.3 miles)
  • Panera Bread (9.5 miles)
  • Tim Hortons (9.7 miles)
  • Shirt Factory Cafe (16.1 miles)
  • Tim Hortons (16.2 miles)
  • Tim Hortons (17.1 miles)

Places of Worship

  • Salt And Light Festival (9.1 miles)
  • Church of Jesus Christ of Latter Day Saints (9.9 miles)
  • Royalton United Methodist Church (11.6 miles)
  • St Stephens R C Church (12.2 miles)
  • Countyline United Methodist Church (12.4 miles)
  • St Michael's Lutheran Church (14.8 miles)
  • Our Lady of Fatima Shrine (16.5 miles)

Transportation

  • Royalton Airport (9G5) (9.7 miles)
  • Callara's Taxi (15.6 miles)
  • Medina Transport Taxi (16.8 miles)

Theaters

  • Transit Drive-In Theatre (12.3 miles)
  • Medina Theatre Company (16.2 miles)

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