New Paltz Nursing Home

Pros

• The staff at Mountain View Nursing & Rehab is consistently described as attentive, professional, and caring, providing exceptional support to residents and their families.
• Residents benefit from excellent food options and engaging activities that contribute to their well-being and enjoyment during their stay.
• The facility is noted for being clean and well-maintained, creating a welcoming environment for both patients and visitors.
• Many reviewers express gratitude for the kindness and compassion shown by the staff towards their loved ones, highlighting the strong relationships formed in the care provided.
• The rehabilitation services offered are praised for being effective, helping residents recover and regain their independence post-surgery or illness.

Cons

• The facilities and nursing care staff did not meet expectations, with concerns raised about the head doctor's demanding behavior.
• The food was described as almost inedible and overly salted, which is inappropriate for many patients who need to limit sodium intake.
• There were instances of unattended individuals in wheelchairs, raising concerns about staff attentiveness.
• One patient displayed aggressive behavior towards others near the nurse's station, creating an uncomfortable environment.
• A sense of neglect was felt, as it appeared that some residents were simply forgotten about and left to deteriorate.

Review

Mountain View Nursing & Rehab has received a mix of feedback from families regarding the care and services provided to their loved ones. Many reviewers express profound gratitude for the compassionate staff, the quality of food, and the engaging activities available to residents. The supportive environment created by the staff is undoubtedly a highlight for users, as numerous reviewers mention how willing the team is to assist whenever needed. Family members reported that their loved ones felt well cared for, with one reviewer noting that their family member's needs were promptly and efficiently met by both nursing and housekeeping staff alike.

In particular, many reviews commend Mountain View’s rehabilitation staff, who are described as professional and attentive. One user highlighted that various specialists—from geriatric doctors to occupational therapists—were actively involved in their loved one’s recovery process following surgery. This indicates a comprehensive approach to rehabilitation where multiple facets of care are addressed in tandem. Despite acknowledging that some elements of the facility show age, users note that it is maintained exceptionally well. The cleanliness and organization within the facility contribute significantly to a pleasant atmosphere, helping to alleviate some concerns typically associated with nursing homes.

However, not all feedback about Mountain View Nursing & Rehab is positive. Some reviewers expressed disappointment regarding staffing levels and responsiveness during emergencies or when care was required urgently. One reviewer remarked on instances where call buttons went unanswered for extended periods, suggesting potential understaffing issues during busy times. Additionally, there were concerns raised about specific individuals in distress being left unattended in public areas of the facility; these experiences detracted from otherwise positive assessments regarding individual caregivers’ dedication.

The quality of food has also garnered mixed reviews among family members. While several mentioned enjoying excellent meals with various options, others critiqued it harshly; one noted it was nearly inedible due to over-salting which could pose health risks for patients needing sodium restrictions. It raises questions about whether nutrition oversight matches the overall high standards expected at such facilities.

A poignant account shared by one reviewer detailed their experience with a grandmother who passed away while under Mountain View's care. This particular review highlighted not just the professionalism of nursing staff but also their compassionate nature during an incredibly difficult time for families facing loss. The presence of caregivers who treated patients like cherished individuals rather than mere numbers showcased an intrinsic dedication facilitating emotional connections—a vital factor often overlooked in nursing home evaluations.

Conversely, another reviewer shared a strikingly different perspective concerning nursing care dynamics within the facility itself—specifically citing frustrations with interactions between medical professionals and patients/families that detracted significantly from perceived quality of care. Communication issues, especially involving authority figures seemingly disregarding concerns raised by family members or demonstrating unprofessional behavior can create an atmosphere fraught with anxiety and distrust.

In summary, while Mountain View Nursing & Rehab appears highly regarded by many families for its dedicated staff members and wholesome engagement strategies designed to uplift patient spirits during recovery phases or long-term stays alike—serious concerns remain regarding some operational aspects including adequate staffing levels during peak demands along with inconsistent food quality reported by various residents’ families overall paint a multifaceted picture requiring further examination if continuous improvement toward resident satisfaction is desired moving forward into future operations at this facility.

Parks

• Wallkill Valley Rail Trail (1.2 miles)
• River To Ridge Trail (1.7 miles)
• Minnewaska State Park Preserve (7 miles)
• Rosendale Community Center/Ball Park (8 miles)
• Cluett Schantz Memorial Park (8.6 miles)
• Walkway Over the Hudson State Historic Park (8.9 miles)
• Marbletown Recreation Park (10.3 miles)

Restaurants

• Lola's Cafe (1.5 miles)
• Ipho (1.6 miles)
• Huckleberry (1.6 miles)
• La Charla Restaurant (1.6 miles)
• McDonald's (1.8 miles)
• Garvan's (2.7 miles)
• Gunk Haus (3.1 miles)

Pharmacies

• Dedrick's Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Abend Acupuncture (4.7 miles)
• Bluecashew Kitchen Pharmacy (7 miles)
• Walgreens (7.1 miles)
• Rite Aid (8.6 miles)
• CVS Pharmacy (9.4 miles)

Transportation

• New Paltz Trailways Bus Terminal (1.6 miles)

Physicians

• Hirdt Albert Dr Hirdt Albert P Office New Paltz (2.4 miles)
• The Children's Medical Group - Modena (4.2 miles)
• Modena Family Practice (4.4 miles)
• Robert Ortiz, MD (6.9 miles)
• Laser Nail Therapy - Largest Toenail Fungus Treatment Center (7 miles)
• Facial Plastic Reconstructive & Laser Surgery (8.3 miles)
• Mount Kisco Medical Group (8.6 miles)

Cafes

• Hash (8.3 miles)
• The Poughkeepsie Grind (8.6 miles)
• Black Dot (8.7 miles)
• Crafted Kup (10.5 miles)

Hospitals

• Pre-Surgical Registration (8.7 miles)
• Saint Francis Hospital (8.8 miles)
• St Francis Hospital (8.8 miles)
• Saint Francis Hospital and Health Centers (9.3 miles)
• Pitel Mark L Pc Dentist (9.3 miles)
• Saint Francis Hospital (9.5 miles)
• Dr Bromley at Premier Podiatry of Hudson Valley (10.7 miles)

Theaters

• Roosevelt Cinemas (9.1 miles)