New Paltz Nursing Home in New Paltz, NY

New Paltz Nursing Home is a nursing home community in New Paltz, NY.

Information last verified: May 5, 2026

1 Jansen Rd, New Paltz, NY 12561

For more information about senior living options: (866) 208-4318

3.8 from 111 reviews

5 stars

75

4 stars

2

3 stars

2

2 stars

4

1 stars

28

Overall Review of New Paltz Nursing Home

common 22 reviews mention this

Staff warmth is frequently mentioned

Residents and visitors frequently describe staff as caring and helpful.

A large number of reviews mention staff who are polite, respectful, and attentive to residents and visitors. Several reviewers also say nurses go above and beyond, and that the team feels welcoming. There are also some negative reviews criticizing communication and unprofessional behavior, but the overall tone toward day-to-day friendliness is strongly positive in the feedback that’s shared.

common 16 reviews mention this

Care and rehab get split feedback

Rehabilitation therapy is a frequent bright spot in reviews.

Many reviews highlight therapy as result-oriented, dedicated, and helpful for regaining mobility after surgery or during rehab. Some reviewers describe nursing support as efficient as well, and a few mention multiple specialists working with residents. Other reviews criticize neglected care, delays responding to call buttons, and missed rehab or therapy sessions, so experience appears inconsistent depending on the situation described.

caveat 14 reviews mention this

Food quality is a recurring issue

Food quality and meal service draw both praise and criticism.

Some residents and families praise meals for being nutritious, served on time, and offering variety or options. Others report food that is poor quality, repetitive, cold, or overly salted, and a few mention limited access to drinks or missing items on trays. Restaurant-style dining is listed as an offering, but the reviews suggest the day-to-day experience can vary.

caveat 18 reviews mention this

Cleanliness and maintenance vary widely

Cleanliness is a recurring theme with strongly contrasting impressions.

Several reviews describe a clean, well-kept, and maintained environment with no unpleasant odors. Others describe the building as dirty, in disrepair, and in need of deep cleaning, including complaints about floors, bedding, or conditions like leaks and mold. Because both perspectives show up repeatedly, cleanliness appears to be inconsistent across reviews.

caveat 12 reviews mention this

Communication and staffing concerns recur

Multiple reviews report problems with staffing levels and communication.

Some reviews say the facility is understaffed or overwhelmed, and that response times can be slow even when call buttons are used. A few also describe difficulties getting medical staff to return calls or provide timely updates. On the other hand, a number of reviews do describe efficient nursing and responsive support, so the complaints focus on specific moments rather than a single uniform experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

79 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Stewart (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Parks

Wallkill Valley Rail Trail (1.2 miles)
River To Ridge Trail (1.7 miles)
Minnewaska State Park Preserve (7 miles)
Rosendale Community Center/Ball Park (8 miles)
Cluett Schantz Memorial Park (8.6 miles)
Walkway Over the Hudson State Historic Park (8.9 miles)
Marbletown Recreation Park (10.3 miles)

Restaurants

Lola's Cafe (1.5 miles)
Ipho (1.6 miles)
Huckleberry (1.6 miles)
La Charla Restaurant (1.6 miles)
McDonald's (1.8 miles)
Garvan's (2.7 miles)
Gunk Haus (3.1 miles)

Pharmacies

Dedrick's Pharmacy (1.6 miles)
Walgreens (1.6 miles)
Abend Acupuncture (4.7 miles)
Bluecashew Kitchen Pharmacy (7 miles)
Walgreens (7.1 miles)
Rite Aid (8.6 miles)
CVS Pharmacy (9.4 miles)

Transportation

New Paltz Trailways Bus Terminal (1.6 miles)

Physicians

Hirdt Albert Dr Hirdt Albert P Office New Paltz (2.4 miles)
The Children's Medical Group - Modena (4.2 miles)
Modena Family Practice (4.4 miles)
Robert Ortiz, MD (6.9 miles)
Laser Nail Therapy - Largest Toenail Fungus Treatment Center (7 miles)
Facial Plastic Reconstructive & Laser Surgery (8.3 miles)
Mount Kisco Medical Group (8.6 miles)

Cafes

Hash (8.3 miles)
The Poughkeepsie Grind (8.6 miles)
Black Dot (8.7 miles)
Crafted Kup (10.5 miles)

Hospitals

Pre-Surgical Registration (8.7 miles)
Saint Francis Hospital (8.8 miles)
St Francis Hospital (8.8 miles)
Saint Francis Hospital and Health Centers (9.3 miles)
Pitel Mark L Pc Dentist (9.3 miles)
Saint Francis Hospital (9.5 miles)
Dr Bromley at Premier Podiatry of Hudson Valley (10.7 miles)

Theaters

Roosevelt Cinemas (9.1 miles)

Frequently Asked Questions

Where is New Paltz Nursing Home?

What photos are available for New Paltz Nursing Home in New Paltz, New York?

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