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New Paltz Nursing Home in New Paltz, NY

New Paltz Nursing Home is a nursing home community in New Paltz, NY.

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New Paltz Nursing Home in New Paltz, NY

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1 Jansen Rd, New Paltz, NY 12561

To contact a resident: (845) 255-0830

For more information about senior living options: (866) 208-4318

3.8 from 111 reviews
5 stars
75
4 stars
2
3 stars
2
2 stars
4
1 stars
28

Overall Review of New Paltz Nursing Home

common 22 reviews mention this

Staff warmth is frequently mentioned

Residents and visitors frequently describe staff as caring and helpful.

A large number of reviews mention staff who are polite, respectful, and attentive to residents and visitors. Several reviewers also say nurses go above and beyond, and that the team feels welcoming. There are also some negative reviews criticizing communication and unprofessional behavior, but the overall tone toward day-to-day friendliness is strongly positive in the feedback that’s shared.

common 16 reviews mention this

Care and rehab get split feedback

Rehabilitation therapy is a frequent bright spot in reviews.

Many reviews highlight therapy as result-oriented, dedicated, and helpful for regaining mobility after surgery or during rehab. Some reviewers describe nursing support as efficient as well, and a few mention multiple specialists working with residents. Other reviews criticize neglected care, delays responding to call buttons, and missed rehab or therapy sessions, so experience appears inconsistent depending on the situation described.

caveat 14 reviews mention this

Food quality is a recurring issue

Food quality and meal service draw both praise and criticism.

Some residents and families praise meals for being nutritious, served on time, and offering variety or options. Others report food that is poor quality, repetitive, cold, or overly salted, and a few mention limited access to drinks or missing items on trays. Restaurant-style dining is listed as an offering, but the reviews suggest the day-to-day experience can vary.

caveat 18 reviews mention this

Cleanliness and maintenance vary widely

Cleanliness is a recurring theme with strongly contrasting impressions.

Several reviews describe a clean, well-kept, and maintained environment with no unpleasant odors. Others describe the building as dirty, in disrepair, and in need of deep cleaning, including complaints about floors, bedding, or conditions like leaks and mold. Because both perspectives show up repeatedly, cleanliness appears to be inconsistent across reviews.

caveat 12 reviews mention this

Communication and staffing concerns recur

Multiple reviews report problems with staffing levels and communication.

Some reviews say the facility is understaffed or overwhelmed, and that response times can be slow even when call buttons are used. A few also describe difficulties getting medical staff to return calls or provide timely updates. On the other hand, a number of reviews do describe efficient nursing and responsive support, so the complaints focus on specific moments rather than a single uniform experience.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 79 resident community capacity 79 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Stewart (15 miles away) Stewart (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Wallkill Valley Rail Trail (1.2 miles)
  • River To Ridge Trail (1.7 miles)
  • Minnewaska State Park Preserve (7 miles)
  • Rosendale Community Center/Ball Park (8 miles)
  • Cluett Schantz Memorial Park (8.6 miles)
  • Walkway Over the Hudson State Historic Park (8.9 miles)
  • Marbletown Recreation Park (10.3 miles)

Restaurants

  • Lola's Cafe (1.5 miles)
  • Ipho (1.6 miles)
  • Huckleberry (1.6 miles)
  • La Charla Restaurant (1.6 miles)
  • McDonald's (1.8 miles)
  • Garvan's (2.7 miles)
  • Gunk Haus (3.1 miles)

Pharmacies

  • Dedrick's Pharmacy (1.6 miles)
  • Walgreens (1.6 miles)
  • Abend Acupuncture (4.7 miles)
  • Bluecashew Kitchen Pharmacy (7 miles)
  • Walgreens (7.1 miles)
  • Rite Aid (8.6 miles)
  • CVS Pharmacy (9.4 miles)

Transportation

  • New Paltz Trailways Bus Terminal (1.6 miles)

Physicians

  • Hirdt Albert Dr Hirdt Albert P Office New Paltz (2.4 miles)
  • The Children's Medical Group - Modena (4.2 miles)
  • Modena Family Practice (4.4 miles)
  • Robert Ortiz, MD (6.9 miles)
  • Laser Nail Therapy - Largest Toenail Fungus Treatment Center (7 miles)
  • Facial Plastic Reconstructive & Laser Surgery (8.3 miles)
  • Mount Kisco Medical Group (8.6 miles)

Cafes

  • Hash (8.3 miles)
  • The Poughkeepsie Grind (8.6 miles)
  • Black Dot (8.7 miles)
  • Crafted Kup (10.5 miles)

Hospitals

  • Pre-Surgical Registration (8.7 miles)
  • Saint Francis Hospital (8.8 miles)
  • St Francis Hospital (8.8 miles)
  • Saint Francis Hospital and Health Centers (9.3 miles)
  • Pitel Mark L Pc Dentist (9.3 miles)
  • Saint Francis Hospital (9.5 miles)
  • Dr Bromley at Premier Podiatry of Hudson Valley (10.7 miles)

Theaters

  • Roosevelt Cinemas (9.1 miles)

Frequently Asked Questions

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